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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74737 Views
  • 16 replies
  • 37 likes
  • 74737 Views
  • 16 replies
  • 37 likes

cant download on ios

hey, i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home.https://support.spotify.com/ch-de/learn-more/guides/#!/article/Listen-offlinei did that, but there is no "green download ...

  • Newbie
  • hey,   i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home. https://support.spotify.com/ch-de/learn-more/guides/#!/arti...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Iphone 6 cannot download playlists

Hi, I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device. I have a time machine airport. When I first got my iphone 6 I was able to transfer all of my playlists to my iphone. However, several weeks ago, I stoppe...

  • Casual Listener
  •  Hi,    I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device.  I have a time machine airport.  When I first got my iphone 6 I was abl...
  • DasPeter
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Unlimited on iPhone question

I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". Please help. Thank you.

  • Casual Listener
  • I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". P...
  • DasPeter
  • Community Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Music plays without sound

Hi Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again when I rewind the song to 0:00, which is really annoying when I...

  • Newbie
  • Hi   Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again w...
  • our_kelly
  • Newbie
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Lost saved songs, albums etc

I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.

  • Newbie
  • I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.
  • Marcelocapello
  • Newbie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Can't search after leaving offline mode

I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything until I force quit and restart the app. It just sits...

  • Visitor
  • I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything u...
  • ryancam43
  • Newbie
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

Solved!! Delete song from playlist

Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. It would also be good to have a feature that makes ...

  • Newbie
  • Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. ...
  • Robario
  • Casual Listener
  • 570 Views
  • 2 replies
  • 3 likes
  • 570 Views
  • 2 replies
  • 3 likes

Spotify stops playing in Iphone

Hi, Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt fix the problem. Any ideas? Thanks a mill!

  • Newbie
  • Hi,   Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt ...
  • Papou78
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Song Rating from Lock Screen

Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past?I can't seem to do so now, but thought I was able to previously.

  • Newbie
  • Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past? I can't seem to do so now, but thought I was able to previously.  
  • Papou78
  • Casual Listener
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Allow iPhones and other phone devices to sync over USB and not just wireless

I have 2 user names? One for windows computer one for IPhone. How do I get them to sync? Cancel app on phone? I want to upgrade and keep music playlists on my computer, if it can talk to my Iphone and Ipad? Please Help! Stuck Thank you Tom

  • Newbie
  • I have 2 user names?  One for windows computer  one for IPhone. How do I get them to sync?   Cancel app on phone?  I want to upgrade and keep music playlists on my computer, ...
  • OviiiOne
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Can't sync a second playlist with my iPhone

Hello Spotify Community,Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone.My first playlist was created successfully, however I created a second one through the desktop app and added the...

  • Casual Listener
  • Hello Spotify Community, Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone. My first playlist was created successfully, however I c...
  • ToolboxT
  • Roadie
  • 348 Views
  • 4 replies
  • 0 likes
  • 348 Views
  • 4 replies
  • 0 likes

Constantly switching to Spotify-generated playlists

No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and dozens of others. It is obnoxious having to take my ph...

  • Casual Listener
  • No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and doz...
  • Rorey
  • Spotify
  • 565 Views
  • 7 replies
  • 0 likes
  • 565 Views
  • 7 replies
  • 0 likes

Local files un-sync after updates

Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd. I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope that it'll be fixed any time soon. I try to re-sync them...

  • Regular
  • Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd.  I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope...
  • MattSuda
  • Spotify Star
  • 382 Views
  • 1 replies
  • 1 likes
  • 382 Views
  • 1 replies
  • 1 likes

Skipping songs

I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc. nothing works. Seems it's the tracks being corrup...

  • Newbie
  • I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Music stopping and stuttering and skipping forward when offline

I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, probably with new app upgrade that was installed tod...

  • Casual Listener
  • I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, p...
  • Yogateach
  • Casual Listener
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

All music on my iphone gone!!!

So this morning I was happily listened to my spotify on my way to work, and everything was working perfectly fine. This afternoon I wanted to listen to my music at lunch but it vanished into thin air. The weird thing about this is that my collection ...

  • Newbie
  • So this morning I was happily listened to my spotify on my way to work, and everything was working perfectly fine. This afternoon I wanted to listen to my music at lunch but it vanished into thin air...
  • MattSuda
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Deleted downloads
    music library
  • 557 Views
  • 1 replies
  • 0 likes

Find Clean Albums/Versions on Ipad App

On the Spotify desktop version I can easily click on the "1 More Release," button in the bottom right hand side of the window underneath the album track list to go to the clean version of the album. In the Ipad App, I cannot find this option. Am I lo...

  • Newbie
  • On the Spotify desktop version I can easily click on the "1 More Release," button in the bottom right hand side of the window underneath the album track list to go to the clean version of the album. ...
  • MattSuda
  • Spotify Star
  • 3549 Views
  • 1 replies
  • 2 likes
  • 3549 Views
  • 1 replies
  • 2 likes

Solved!! iPod nano 7 G doesn't appear in Spotify for Windows

Hallo, I have an iPod nano 7G (newest firmware) and a Windows PC (Windows 8.1, newest Spotify version, permium) and the iPod doesn't appear in Spotify. Why? An interesting fact is that the iPhone 6 also doesn't appear in Spotify. I know that there is...

  • Casual Listener
  • Hallo,   I have an iPod nano 7G (newest firmware) and a Windows PC (Windows 8.1, newest Spotify version, permium) and the iPod doesn't appear in Spotify. Why? An interesting fact is that ...
  • flohaase
  • Casual Listener
  • 1592 Views
  • 2 replies
  • 0 likes
  • 7G
    ipod
    Syncing devices
  • 1592 Views
  • 2 replies
  • 0 likes

Downloaded albums disappeared

I had quite a few albums saved to my phone, and all of a sudden they aren't there any more. The playlists I have set up are still there, just not the albums. It's really annoying as I had gotten on a train and wanted to listen to one of them without ...

  • Newbie
  • I had quite a few albums saved to my phone, and all of a sudden they aren't there any more. The playlists I have set up are still there, just not the albums. It's really annoying as I had gotten on a...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Offline sync problems

Hi, In the last two weeks I've started having problems with offline sync. In short, when I enable a playlist to be "Available Offline", nothing much happens, and the tracks don't sync There is 2.6GB free storage, which is hopefully enough (other post...

  • Casual Listener
  • Hi,   In the last two weeks I've started having problems with offline sync.  In short, when I enable a playlist to be "Available Offline", nothing much happens, and the tracks don't sync ...
  • hari_78_99
  • Casual Listener
  • 1020 Views
  • 7 replies
  • 2 likes
  • 1020 Views
  • 7 replies
  • 2 likes