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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43375 Views

43 replies

10 likes

  • 43375 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109070 Views

116 replies

13 likes

Other
  • 109070 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

  • 127812 Views
  • 19 replies
  • 38 likes

Extremely high data usage...

Hello, I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit the roof on my data plan which has never happened before (3 gig)....

Casual Listener

Hello,    I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit...

phi3nd

Casual Listener

1217 Views

5 replies

0 likes

  • 1217 Views
  • 5 replies
  • 0 likes

Specific Album does not play

I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have also move to a newer phone re-installing everything an...

Casual Listener

I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have...

pooncedric

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Syncing music

I do not understand how to sync my songs onto spotify offline. I want to sync all my songs (around 1000) into offline mode, not just a few on a playlist so I can use them on the go without an internet connection. When I try syncing on my windows comp...

Newbie

I do not understand how to sync my songs onto spotify offline. I want to sync all my songs (around 1000) into offline mode, not just a few on a playlist so I can use them on the go without an interne...

MattSuda

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

shuffle play on apple?

Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine told me that when im using an apple, i get to choo...

Newbie

Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine...

MattSuda

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Spotify for Apple Watch?

I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions.I know Watch users can control music playback by using the Now Playing Glance, b...

Casual Listener

I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions. I know Watch users can cont...

atom1989

Community Legend

2235 Views

2 replies

2 likes

Apple Watch
iOS 8
  • 2235 Views
  • 2 replies
  • 2 likes

[Req] Alpha Scroll List in Your Music View

Can you please add an alphabet scroll/jump list to the right side when in Your Music view? I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.

Roadie

Can you please add an alphabet scroll/jump list to the right side when in Your Music view?  I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.

garethjohnevans

Casual Listener

858 Views

2 replies

5 likes

  • 858 Views
  • 2 replies
  • 5 likes

Some Premium accounts are not working

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...

Newbie

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...

Aacores

Newbie

705 Views

2 replies

0 likes

Login
  • 705 Views
  • 2 replies
  • 0 likes

Some songs are clean but when I play it the explicit song plays

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

Regular

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

High data usage while OFFLINE mode

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even though I have played nothing but offline mode playlist...

Newbie

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even tho...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Crashing Problem

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I held the home and lock buttons in and that also did ...

Casual Listener

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I h...

MikityMik

Casual Listener

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!! Do you need to turn on "Available Offline" in Songs, Albums AND Artists?

Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questions. So I gave up after trying twice, and hopefully someo...

Casual Listener

Hi there.  I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questi...

TheKingLives

Music Fan

2734 Views

8 replies

1 likes

iphone
offline mode
  • 2734 Views
  • 8 replies
  • 1 likes

touch preview doesn't work for blind users

i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. pleas...

Casual Listener

i am a blind user of spotify and i am using the iphone with ios 8 and voice over.  when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't w...

jessieh9-us

Casual Listener

843 Views

4 replies

0 likes

  • 843 Views
  • 4 replies
  • 0 likes

Solved!! No descarga las canciones ios8.1

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo?Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo offline " y lo descarga, pero como al cuarto álbum que qui...

Casual Listener

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo? Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo off...

Lquiiroga

Casual Listener

778 Views

2 replies

0 likes

  • 778 Views
  • 2 replies
  • 0 likes

Spotify Connect won't find my iPhone but other devices work fine

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...

Newbie

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...

1021 Views

0 replies

0 likes

iPhone 5S
  • 1021 Views
  • 0 replies
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Syncing Local music from my computer to my Ipod

Hello,I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my local files songs on my iPod.can y'all please tell me ...

Newbie

Hello, I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my l...

fatchap95

Newbie

1595 Views

3 replies

0 likes

  • 1595 Views
  • 3 replies
  • 0 likes

Different "offline songs" on different devices?

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I go in a metro or somewhere where there is not internet acces...

Casual Listener

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago.   I use it mainly on my IPhone, on which I need to have offline songs saved since when I ...

Mattosaurus

Community Legend

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

What am I paying $9.99 a month for?

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we want... But, at what point does Spotify say, hey, m...

Gig Goer

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we ...

Swanny

Community Legend

571 Views

1 replies

1 likes

  • 571 Views
  • 1 replies
  • 1 likes

I can't search for a song.

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

Newbie

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes