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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69955 Views
  • 16 replies
  • 37 likes
  • 69955 Views
  • 16 replies
  • 37 likes

New Update-Upset

I have been an avid Spotify user for months. That has changed with this ridiculous new "update". A couple of days ago, Spotify couldn't detect my iPod Touch 4 on my mac. So, I deleted the app of my ipod touch intending to reinstall it. Big mistake. I...

  • Regular
  • I have been an avid Spotify user for months. That has changed with this ridiculous new "update".  A couple of days ago, Spotify couldn't detect my iPod Touch 4 on my mac. So, I deleted the app o...
  • tidegirl70
  • Regular
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Solved!! Want new songs on TOP of playlist

I found a thread on this from years ago, but it doesn't appear it's been fixed. I have a huge playlist. I can order by Artist, Album, Date, etc. on my web/computer application. On my phone, it only shows up as the oldest added on top, and when I add ...

  • Regular
  • I found a thread on this from years ago, but it doesn't appear it's been fixed.  I have a huge playlist. I can order by Artist, Album, Date, etc. on my web/computer application.  On my phon...
  • MattSuda
  • Spotify Star
  • 20859 Views
  • 1 replies
  • 0 likes
  • 20859 Views
  • 1 replies
  • 0 likes

Spotify audio quality priority order question

Hello everyone! I have some questions/ thoughts regarding which quality spotify chooses to play.My theoretical scenario: In the settings on my iPhone I have decided to play "Extreme" (320kbit/s) quality when streaming. But my syncing quality is set t...

  • Casual Listener
  • Hello everyone!   I have some questions/ thoughts regarding which quality spotify chooses to play. My theoretical scenario: In the settings on my iPhone I have decided to play "Extreme" (320k...
  • MattSuda
  • Spotify Star
  • 1238 Views
  • 3 replies
  • 0 likes
  • 1238 Views
  • 3 replies
  • 0 likes

no 7 day trial

I looked every where and i cant find the 7 day trial. All it says is the premium.

  • Newbie
  • I looked every where and i cant find the 7 day trial. All it says is the premium.
  • MattSuda
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Offline mode, some songs wont work

Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone know how i can fix this so that they are all avaliab...

  • Newbie
  • Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone k...
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Changing devices

When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play.I have to spam play before the song starts, whats wrong?

  • Newbie
  • When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play. I have to spam play before the song starts, whats wrong?
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

repeats same songs on iphone

When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?

  • Newbie
  • When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

No more premium

A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free account. So I checked my account settings & it's says "...

  • Newbie
  • A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free ...
  • ErickRGuetta
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Spotify won't detect iPod Touch nor iPhone (PC does not have wireless connection)

Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to the same wireless conection that comes from a router ...

  • Music Fan
  • Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to ...
  • MattSuda
  • Spotify Star
  • 4723 Views
  • 12 replies
  • 0 likes
  • 4723 Views
  • 12 replies
  • 0 likes

Customization of playlists (cover and description box)

I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there something I'm not aware of?

  • Newbie
  • I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there s...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Help

Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de donde me descargue la aplicación. Ayúdenme por favor

  • Newbie
  • Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de dond...
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Have Premium account and can only shuffle play albums on iPhone

iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I ...

  • Casual Listener
  • iPhone 5s with Premium Account   The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play ...
  • Narella75
  • Newbie
  • 4625 Views
  • 5 replies
  • 0 likes
  • 4625 Views
  • 5 replies
  • 0 likes

Spotify Premium won't connect on iOS (iPhone & iPad) & Mac. Please help!

Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wont open, just keeps telling me to try at a later time.What c...

  • Newbie
  • Hi,   I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wo...
  • charldutoit
  • Newbie
  • 559 Views
  • 2 replies
  • 0 likes
  • 559 Views
  • 2 replies
  • 0 likes

Solved!! Cache Data on iPhone 6 is Very High

I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this problem other than deleting the app and reinstalling it? ...

  • Music Fan
  • I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this proble...
  • Serengeti95
  • Music Fan
  • 1241 Views
  • 5 replies
  • 0 likes
  • 1241 Views
  • 5 replies
  • 0 likes

Losing Offline Music

I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...

  • Casual Listener
  • I have been consistently losing my music set for OFFLINE mode.  Only thing i can do is reselect the music for offline.   Does anyone know why this happens?  Is this happeneing to any...
  • evan631
  • Casual Listener
  • 938 Views
  • 2 replies
  • 0 likes
  • 938 Views
  • 2 replies
  • 0 likes

Can't see all the songs in my Playlist...new to Spotify

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...

  • Newbie
  • I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...
  • MattSuda
  • Spotify Star
  • 1858 Views
  • 1 replies
  • 0 likes
  • 1858 Views
  • 1 replies
  • 0 likes

Updated Spotify songs missing

Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...

  • Newbie
  • Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...
  • sumikkorawr
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

  • Casual Listener
  • Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...
  • RandomJesso
  • Newbie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

  • Newbie
  • So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...
  • Amarro
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

  • Newbie
  • The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes