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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237581 Views

27 replies

5 likes

  • 237581 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118778 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2697 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305496 Views

62 replies

16 likes

  • 305496 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130832 Views

19 replies

38 likes

  • 130832 Views
  • 19 replies
  • 38 likes

Synchronised songs not available

Hello everyone, I am a premium user for a while now, and I am experimenting a problem since a few months.I succeed to transfer some music I have on my laptop to my iPhone with the sync. It was working perfectly, but after a few days, all the transfer...

Newbie

Hello everyone,   I am a premium user for a while now, and I am experimenting a problem since a few months. I succeed to transfer some music I have on my laptop to my iPhone with the syn...

Fishtaco

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

odd problem

My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help

Regular

My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help

Fishtaco

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! IPhone app dies when searching

When entering the first character it just dies.Now the only way to find content is to use Google search and browsing the search results there.I am premium user. About 5 GB of data.

Regular

When entering the first character it just dies. Now the only way to find content is to use Google search and browsing the search results there. I am premium user. About 5 GB of data.

Neben

Regular

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
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Offline mode not working on iphone 5s

What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!! Ruth

Newbie

What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!!  &nb...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
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Can´t add any mp3 from my laptop to spotify AND spotify doesnt recognize iphone 5s anymore

Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc.....i am a bit afraid to delete the app on my iphone, as ...

Newbie

Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc..... ...

cjeaton

Casual Listener

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Offline sync

I am unable to sync playlists offline on my iPhone 6 over wifi. They will sync over cellular. I have a premium subscription. What happens is you slide the toggle over to the right to make the playlist available offline and the arrow just stays gray. ...

Regular

I am unable to sync playlists offline on my iPhone 6 over wifi. They will sync over cellular. I have a premium subscription. What happens is you slide the toggle over to the right to make the playlis...

RyanMiller

Regular

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

When trying to access premium I get "In app purchases not available in your region"

On my old iphone 5, if I chose "upgrade to premium" it allowed me enter my itunes password and it all worked, although I didn't actually action payment. Since upgrading phone as soon as I click on "get Premium" I get the message"In app purchases not ...

Visitor

On my old iphone 5, if I chose "upgrade to premium" it allowed me enter my itunes password and it all worked, although I didn't actually action payment. Since upgrading phone as soon as I click on "g...

aryaboomer

Newbie

7586 Views

3 replies

1 likes

  • 7586 Views
  • 3 replies
  • 1 likes

Solved!! Offline mode

My offline mode will not work. I have Grey arrows next to the song when they are meant to be green for a few days now.I have an IOS 8.3 on an iPhone 5sSpotify version 2.9.0.1954

Visitor

My offline mode will not work. I have Grey arrows next to the song when they are meant to be green for a few days now. I have an IOS 8.3 on an iPhone 5s Spotify version 2.9.0.1954

RyanMiller

Regular

848 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Severe problems on my iPhone

Hi there, (not-native english speaking, excuse me for my broken english) At first, the problem was the random pausing of songs at around 1:30-1:50. Restarting the song kept it pausing at the same moment, and I couldnt find a option to listen the comp...

Casual Listener

Hi there, (not-native english speaking, excuse me for my broken english)   At first, the problem was the random pausing of songs at around 1:30-1:50. Restarting the song kept it pausing at the...

user-removed

Not applicable

1083 Views

5 replies

1 likes

  • 1083 Views
  • 5 replies
  • 1 likes

issues with adding local files to my iphone 5 from windows.

So ive added some files off soundcloud and dowloaded them onto my pc, which work on my pc. I then tried to add them to my iphone. they are both connected to the same wifi and my pc is online and my phone is online on spotify. My playlists are turned ...

Newbie

So ive added some files off soundcloud and dowloaded them onto my pc, which work on my pc. I then tried to add them to my iphone. they are both connected to the same wifi and my pc is online and my p...

701 Views

0 replies

0 likes

iphone 5
local files
local files on iphone
  • 701 Views
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Taylor Swif Music Won't play on Spotify

Last year I purchaced Taylor Swift music from itunes and was sucessful in syncing her music onto spotify. However I recently got a new phone which is iPhone 6 and now my taylor swift music won't play. I tried logging out of spotify and logging back i...

Casual Listener

Last year I purchaced Taylor Swift music from itunes and was sucessful in syncing her music onto spotify. However I recently got a new phone which is iPhone 6 and now my taylor swift music won't play...

britnilinford

Newbie

1655 Views

3 replies

0 likes

  • 1655 Views
  • 3 replies
  • 0 likes

Message: Cannot connect to internet(error code 4)

With my macbook pro I am connected to the internet. I have an active spotify account and can access it with my IPhone and my wife can access it with her computer and IPad. I have uninstalled and installed the Spotify App multiple times the past 2 day...

Newbie

With my macbook pro I am connected to the internet. I have an active spotify account and can access it with my IPhone and my wife can access it with her computer and IPad. I have uninstalled and inst...

655 Views

0 replies

0 likes

  • 655 Views
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  • 0 likes

Toggle end time/remaining time not working after update on iPad

That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlist pane.

Casual Listener

That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlis...

Moni564

Casual Listener

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Some local files never sync to iPhone

Most local files are syncing to my phone, but some just never do. The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out.Renaming them, moving them, or copying them in Finder has no effect.Nei...

Casual Listener

Most local files are syncing to my phone, but some just never do.   The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out. Renaming t...

user-removed

Not applicable

666 Views

3 replies

2 likes

  • 666 Views
  • 3 replies
  • 2 likes

Solved!! Iv lost all my music on my android galaxy note 4

Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried everything!!

Casual Listener

Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried every...

jlm7215

Casual Listener

1295 Views

2 replies

1 likes

  • 1295 Views
  • 2 replies
  • 1 likes

Premium not working

Hello,I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went back to no subscription even though I've been charged fo...

Newbie

Hello, I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went b...

user-removed

Not applicable

568 Views

1 replies

1 likes

  • 568 Views
  • 1 replies
  • 1 likes

Volume on my iPhone seems to be lower

Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my computer, but lowers drastically on my iPhone spotify ap...

Casual Listener

Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my compu...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Available Offilne green title

Hi, so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others.Is this a bug or what's the reason for a green song title? Thanks

Composer

Hi,   so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others. Is this a bug or what's the reason for a green song...

AeroZ

Composer

1940 Views

2 replies

0 likes

  • 1940 Views
  • 2 replies
  • 0 likes

iTunes Billing issues

Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can pay $9.99+tax with an option to pay less and that th...

Casual Listener

Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can p...

OviiiOne

Community Legend

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes