Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30796 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95522 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424814 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293927 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine told me that when im using an apple, i get to choo...
Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine...
Spotify Star
413 Views
1 replies
0 likes
I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions.I know Watch users can control music playback by using the Now Playing Glance, b...
I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions. I know Watch users can cont...
Community Legend
2189 Views
2 replies
2 likes
Can you please add an alphabet scroll/jump list to the right side when in Your Music view? I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.
Can you please add an alphabet scroll/jump list to the right side when in Your Music view? I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.
Casual Listener
830 Views
2 replies
5 likes
I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...
I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...
Newbie
668 Views
2 replies
0 likes
so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays
so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays
451 Views
0 replies
0 likes
I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even though I have played nothing but offline mode playlist...
I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even tho...
376 Views
0 replies
0 likes
Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I held the home and lock buttons in and that also did ...
Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I h...
Casual Listener
576 Views
1 replies
0 likes
Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questions. So I gave up after trying twice, and hopefully someo...
Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questi...
Music Fan
2630 Views
8 replies
1 likes
i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. pleas...
i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't w...
Casual Listener
774 Views
4 replies
0 likes
Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo?Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo offline " y lo descarga, pero como al cuarto álbum que qui...
Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo? Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo off...
Casual Listener
732 Views
2 replies
0 likes
About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...
About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...
1005 Views
0 replies
0 likes
Hello,I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my local files songs on my iPod.can y'all please tell me ...
Hello, I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my l...
Newbie
1543 Views
3 replies
0 likes
I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I go in a metro or somewhere where there is not internet acces...
I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I ...
Community Legend
583 Views
3 replies
0 likes
This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we want... But, at what point does Spotify say, hey, m...
This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we ...
Community Legend
557 Views
1 replies
1 likes
I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help
I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help
240 Views
0 replies
0 likes
I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed. At least commercials helped me forget what played just an hour earlier. ...
I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed. At least commer...
Not applicable
568 Views
3 replies
1 likes
Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me.I have tried to install again and cancel cache memory but it doesn t workPlease help
Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me. I have tried to install again and cancel cache memory but it doesn t work Please help
551 Views
0 replies
1 likes
So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last song the playlist restarts. Is there a way to get e...
So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last ...
Regular
3380 Views
6 replies
0 likes
I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them. I have some of the issues that I have seen others mention, like slow navigation of...
I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them. I have some of the iss...
976 Views
0 replies
0 likes
