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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43378 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109080 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301899 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127814 Views

19 replies

38 likes

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  • 19 replies
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My spotify premium wont work

Hi,I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium service.My mobile phone is an iphone and my mobile ca...

Casual Listener

Hi, I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium ...

Ivan92

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Browse feature won't work

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

Newbie

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

lindaclaudette

Newbie

669 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Block messages on iphone

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and cannot find a way to block them on the app.

Casual Listener

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and canno...

aero678

Casual Listener

1231 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify 2.9.0

Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix

Casual Listener

Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix

user-removed

Not applicable

820 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How to play Spotify playlist at my party

Hello I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist. I understand it allows you to store and play it ‘offline’. Have I got this right? I also need a device to store it on and play it throug...

Casual Listener

Hello   I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist.  I understand it allows you to store and play it ‘offline’.&n...

guido1

Casual Listener

2536 Views

2 replies

0 likes

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Solved!! Offline Data on iOS app is always empty

good morning from germany, to explain my problem, i start by telling you what kind of equipment i use: iphone 6 64gb (available space 10gb+)spotify premium on my mac the spotify app has the identical lists which are marked to be offline available as ...

Casual Listener

good morning from germany,   to explain my problem, i start by telling you what kind of equipment i use:   iphone 6 64gb (available space 10gb+) spotify premium   on my mac the ...

MattSuda

Spotify Star

1460 Views

5 replies

0 likes

Premium
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  • 5 replies
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Syncing music offline on spotify version 2.8

I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync. The playlist says it available offline (the green arrow is next to the playlist), but yet all the songs are not synced. Some ...

Regular

I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync.  The playlist says it available offline (the green arrow is next to t...

mellie608

Regular

533 Views

2 replies

0 likes

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Problem syncing local files to iPad. Use iPad app for itunes music playback.

Hi, I have an ipad and I love the spotify music ipad app. What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interface. What's the best way to do this because when i click local files on...

Newbie

Hi,   I have an ipad and I love the spotify music ipad app.   What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interfac...

285 Views

0 replies

0 likes

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Car kit issue

My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else. It used to work fine until about 6 months ago. Ve...

Music Fan

My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else...

Spotiprobs

Music Fan

700 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify connect reciever problem

Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, reciever and Iphone. What else can I do?!

Casual Listener

Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, recie...

Ekemark

Casual Listener

723 Views

2 replies

0 likes

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Solved!! iPhone 3GS does not update playlists

There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update. I could not find a sync or update button..

Casual Listener

There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update.   I could not find a sync ...

doeschewo

Casual Listener

980 Views

2 replies

0 likes

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  • 0 likes

Songs stop playing halfway

I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.

Casual Listener

I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.

Fishtaco

Community Legend

621 Views

1 replies

0 likes

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  • 1 replies
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iPad app goes to sleep with IPad if not plugged in since upgrading to iOS 8.3

It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider this for your next update for Apple devices

Casual Listener

It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider ...

299 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Problema con playlist

Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. Por favor alguien me podría ayudar en esto que es u...

Casual Listener

Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
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Song start to play but the next song is play instead the first

Hi, I've a problem with some song in my playlist. (on iOs)I click on a song to play it, it start. A few seconds, the next song start to play instead the first song. So impossible to play this song... Some times it work, sometimes it don't work. Any i...

Casual Listener

Hi,   I've a problem with some song in my playlist. (on iOs) I click on a song to play it, it start. A few seconds, the next song start to play instead the first song.   So impossible ...

lebonju

Casual Listener

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

HELP!! No icon on iPad after multiple deletes and downloads

I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage storage settings" and delete it. But upon download aga...

Newbie

I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage sto...

269 Views

0 replies

0 likes

  • 269 Views
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Profile Picture Miniature

Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change...I note this on my iPad, Mac and Playstation 4...thanks in advance...and sorry for my english, that's because i'm from italy.....

Casual Listener

Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change... I note this on my iPad, Mac and Playstation 4... thanks in advance....

justgeorge7777

Casual Listener

556 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 6 - Can't send songs via Spotify, only Facebook and my inbox dissappeared.

I've got an iPhone6, I've recently run into some issues. 1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away.2. I can no longer send songs via "Send to..." -> "Select People". Select...

Newbie

I've got an iPhone6, I've recently run into some issues.  1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away. 2. I can no l...

jessicalyn78

Newbie

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Solved!! Offline mode won't work

Hi there, I have a premium account and use the app on my iphone 5.I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do according to the spotify HELP page.The problem is that when I have do...

Casual Listener

Hi there,   I have a premium account and use the app on my iphone 5. I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do accordi...

romymans

Casual Listener

1224 Views

2 replies

0 likes

  • 1224 Views
  • 2 replies
  • 0 likes