Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30805 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95527 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424816 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293931 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix
Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix
Not applicable
784 Views
2 replies
0 likes
I can't make song go offline, what should I do?
I can't make song go offline, what should I do?
Casual Listener
493 Views
2 replies
0 likes
Hello I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist. I understand it allows you to store and play it ‘offline’. Have I got this right? I also need a device to store it on and play it throug...
Hello I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist. I understand it allows you to store and play it ‘offline’.&n...
Casual Listener
2480 Views
2 replies
0 likes
good morning from germany, to explain my problem, i start by telling you what kind of equipment i use: iphone 6 64gb (available space 10gb+)spotify premium on my mac the spotify app has the identical lists which are marked to be offline available as ...
good morning from germany, to explain my problem, i start by telling you what kind of equipment i use: iphone 6 64gb (available space 10gb+) spotify premium on my mac the ...
Spotify Star
1402 Views
5 replies
0 likes
I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync. The playlist says it available offline (the green arrow is next to the playlist), but yet all the songs are not synced. Some ...
I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync. The playlist says it available offline (the green arrow is next to t...
Regular
511 Views
2 replies
0 likes
Hi, I have an ipad and I love the spotify music ipad app. What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interface. What's the best way to do this because when i click local files on...
Hi, I have an ipad and I love the spotify music ipad app. What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interfac...
279 Views
0 replies
0 likes
My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else. It used to work fine until about 6 months ago. Ve...
My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else...
Music Fan
672 Views
3 replies
0 likes
Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, reciever and Iphone. What else can I do?!
Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, recie...
Casual Listener
697 Views
2 replies
0 likes
There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update. I could not find a sync or update button..
There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update. I could not find a sync ...
Casual Listener
951 Views
2 replies
0 likes
I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.
I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.
Community Legend
597 Views
1 replies
0 likes
It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider this for your next update for Apple devices
It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider ...
285 Views
0 replies
0 likes
Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. Por favor alguien me podría ayudar en esto que es u...
Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. ...
270 Views
0 replies
0 likes
Hi, I've a problem with some song in my playlist. (on iOs)I click on a song to play it, it start. A few seconds, the next song start to play instead the first song. So impossible to play this song... Some times it work, sometimes it don't work. Any i...
Hi, I've a problem with some song in my playlist. (on iOs) I click on a song to play it, it start. A few seconds, the next song start to play instead the first song. So impossible ...
Casual Listener
480 Views
2 replies
0 likes
I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage storage settings" and delete it. But upon download aga...
I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage sto...
255 Views
0 replies
0 likes
Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change...I note this on my iPad, Mac and Playstation 4...thanks in advance...and sorry for my english, that's because i'm from italy.....
Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change... I note this on my iPad, Mac and Playstation 4... thanks in advance....
Casual Listener
536 Views
3 replies
0 likes
I've got an iPhone6, I've recently run into some issues. 1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away.2. I can no longer send songs via "Send to..." -> "Select People". Select...
I've got an iPhone6, I've recently run into some issues. 1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away. 2. I can no l...
Newbie
657 Views
1 replies
1 likes
Hi there, I have a premium account and use the app on my iphone 5.I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do according to the spotify HELP page.The problem is that when I have do...
Hi there, I have a premium account and use the app on my iphone 5. I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do accordi...
Casual Listener
1189 Views
2 replies
0 likes
Hello, I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit the roof on my data plan which has never happened before (3 gig)....
Hello, I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit...
Casual Listener
1156 Views
5 replies
0 likes
The subject tells already what is my concern.
The subject tells already what is my concern.
Casual Listener
665 Views
2 replies
0 likes
I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have also move to a newer phone re-installing everything an...
I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have...
Casual Listener
420 Views
2 replies
0 likes
