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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

  • 37230 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102785 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299202 Views

61 replies

16 likes

  • 299202 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125887 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Mirror Phone Library on Spotify

Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I want to move all that is on my music app to a playlist mar...

Newbie

 Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I w...

MattSuda

Spotify Star

1267 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Browse tab says offline - v 2.3.0

Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tried re-installing, login-logout - but nothing seems...

Casual Listener

Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tr...

Feargalmckenna

Casual Listener

980 Views

3 replies

1 likes

Browse
iOS
  • 980 Views
  • 3 replies
  • 1 likes

Solved!! Songs keep pausing

When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.

Newbie

When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.

MattSuda

Spotify Star

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

My computer and phone are too synced!

Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem. DescriptionThe problem that I am having is that Spotify always plays the same songs in the same order whenever i starts a new playlist. I have S...

Roadie

Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem.   Description The problem that I am having is that Spotify always plays the same song...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Can't sync local files from desktop to iPod

I have local files in my desktop, but they don't show up in my iPod. I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf do you they want me to do here? This is SO frustrating. No other t...

Casual Listener

I have local files in my desktop, but they don't show up in my iPod.    I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf ...

AeroZ

Composer

722 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't share songs using iphone

Hi! I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones. I can share songs with this facebook friend using my computer, but not my iphone - I go through the sequence and it says shared su...

Newbie

Hi!  I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones.  I can share songs with this facebook friend using my computer, but...

313 Views

0 replies

0 likes

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  • 0 likes

Spotify Premium

I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ?? What happened??

Casual Listener

I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ??...

kgunnells

Roadie

540 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Crashes When Logging in with Facebook (IOS 8)

DescriptionFor the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I've not had a problem until recently, and there have been ...

Casual Listener

Description For the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I...

Kennyboy88

Casual Listener

1517 Views

4 replies

1 likes

  • 1517 Views
  • 4 replies
  • 1 likes

Advice for playlists

Im a premium user on iOS devices. I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices. Is it recommended that you delete the previous week's list and create a ...

Newbie

Im a premium user on iOS devices.   I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices.   Is ...

Ivan92

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

My spotify premium wont work

Hi,I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium service.My mobile phone is an iphone and my mobile ca...

Casual Listener

Hi, I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium ...

Ivan92

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Browse feature won't work

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

Newbie

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

lindaclaudette

Newbie

661 Views

2 replies

1 likes

  • 661 Views
  • 2 replies
  • 1 likes

Solved!! Block messages on iphone

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and cannot find a way to block them on the app.

Casual Listener

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and canno...

aero678

Casual Listener

1205 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify 2.9.0

Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix

Casual Listener

Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix

user-removed

Not applicable

808 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! How to play Spotify playlist at my party

Hello I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist. I understand it allows you to store and play it ‘offline’. Have I got this right? I also need a device to store it on and play it throug...

Casual Listener

Hello   I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist.  I understand it allows you to store and play it ‘offline’.&n...

guido1

Casual Listener

2511 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Offline Data on iOS app is always empty

good morning from germany, to explain my problem, i start by telling you what kind of equipment i use: iphone 6 64gb (available space 10gb+)spotify premium on my mac the spotify app has the identical lists which are marked to be offline available as ...

Casual Listener

good morning from germany,   to explain my problem, i start by telling you what kind of equipment i use:   iphone 6 64gb (available space 10gb+) spotify premium   on my mac the ...

MattSuda

Spotify Star

1438 Views

5 replies

0 likes

Premium
  • 1438 Views
  • 5 replies
  • 0 likes

Syncing music offline on spotify version 2.8

I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync. The playlist says it available offline (the green arrow is next to the playlist), but yet all the songs are not synced. Some ...

Regular

I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync.  The playlist says it available offline (the green arrow is next to t...

mellie608

Regular

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Problem syncing local files to iPad. Use iPad app for itunes music playback.

Hi, I have an ipad and I love the spotify music ipad app. What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interface. What's the best way to do this because when i click local files on...

Newbie

Hi,   I have an ipad and I love the spotify music ipad app.   What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interfac...

284 Views

0 replies

0 likes

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Car kit issue

My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else. It used to work fine until about 6 months ago. Ve...

Music Fan

My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else...

Spotiprobs

Music Fan

692 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify connect reciever problem

Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, reciever and Iphone. What else can I do?!

Casual Listener

Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, recie...

Ekemark

Casual Listener

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes