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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237964 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119204 Views

117 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2719 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305629 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130942 Views

19 replies

38 likes

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CANT SAVE SONGS NO WHERE NEAR THE 10,000 SONG LIMIT

I use Spotify on my iphone 6 and my laptop that runs windows 7. When I attempt to save songs to an artist, some will save and others will not. This specifically is happening with Black Label Society's Sonic Brew album. I have it selected to be saved,...

Casual Listener

I use Spotify on my iphone 6 and my laptop that runs windows 7.  When I attempt to save songs to an artist, some will save and others will not.  This specifically is happening with Black La...

heybillyfox

Casual Listener

483 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 4S: Synched local songs become "unsynched" after 1/2 weeks

Hi there, I have a problem with Spotify using my Iphone 4S.I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone.First, everything works fine for a couple of days.Then, after 1 or 2 weeks, the ...

Casual Listener

Hi there,   I have a problem with Spotify using my Iphone 4S. I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone. First, everythin...

476 Views

0 replies

0 likes

  • 476 Views
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local files wont disappear on ipod

hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spotify as local files.all good. now when i sync my ip...

Newbie

hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spo...

376 Views

0 replies

0 likes

  • 376 Views
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Solved!! 'Your Music' -> 'My Music' name change

You should change name in the mobile apps. My is much more intuitive than you.

Regular

You should change name in the mobile apps. My is much more intuitive than you.

Neben

Regular

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Using a new device, cannot load offline music

Hello there!I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account so that I can use it for some days. But now if would ...

Visitor

Hello there! I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account ...

user-removed

Not applicable

382 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Cant make purchases in your region"

Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premium it says " sorry. cant make purchases in your regi...

Newbie

Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premiu...

kbrooksc

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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recently played artist not being displayed

Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for it, but I know people who are not and their music ...

Newbie

Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for...

443 Views

0 replies

0 likes

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Trouble syncing on iphone

Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for the synced songs. Like I had to delete a ton of stuff...

Newbie

Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for th...

253 Views

0 replies

0 likes

  • 253 Views
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Cant download spotify help

Spotify,I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then downloading it again. After completing that process I went back t...

Newbie

Spotify, I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then do...

456 Views

0 replies

0 likes

  • 456 Views
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Local Files have disappeared

Local files have disappeared from both my Ios app and the desktop version. I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea what's going on. Would appreciate any advice.

Casual Listener

Local files have disappeared from both my Ios app and the desktop version.   I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea...

Shizzabel

Casual Listener

778 Views

3 replies

0 likes

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  • 3 replies
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Tracks Disappearing from My Music

Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off my device. My subscription is up to date and I have...

Casual Listener

Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off ...

352 Views

0 replies

0 likes

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Solved!! IPhone App very often stopps in lockscreen

Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate.When I never use the lockscreen it works perfect. I am using an iPhone 6 with iOS 8.3. Airplay over Apple TV and...

Casual Listener

Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate. When I never use the lockscreen it works perfect. I am usin...

Selina33

Casual Listener

620 Views

2 replies

0 likes

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iPhone playlist sorting option - new tracks on top

Hi, The following issue has been annoying me for quite some time now. I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest tracks are on the top of the list, so that I can listen to all my new...

Casual Listener

Hi,   The following issue has been annoying me for quite some time now.   I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest ...

Fishtaco

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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Songs don't play when imported?

I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my imported songs?

Newbie

I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Solved!! Available Offline Switch Keeps Turning Off

I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instead flips the switch back off. I have not reached my ...

Casual Listener

I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instea...

rach92g

Casual Listener

3141 Views

4 replies

0 likes

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  • 4 replies
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Spotify needs read ahead caching

By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the app knows what songs are due to be played next so why...

Newbie

By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the ap...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
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Charged THREE times without premium!

I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank statements but as soon as I sent them, they suddenly s...

Casual Listener

I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank sta...

OviiiOne

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

EQ on version 2.9.0 not working

Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the noise around me. After the first on/off toggle of the E...

Newbie

Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the nois...

622 Views

0 replies

0 likes

2.9.0
Equalizer
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no sound local files

no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?

Casual Listener

no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?

linask24

Casual Listener

723 Views

2 replies

0 likes

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  • 2 replies
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Stuttering Audio

This wasn't an issue until a few months ago for me. No system changes until after the stuttering began. There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS and everything, but I still get a slight stutter during songs ...

Regular

This wasn't an issue until a few months ago for me. No system changes until after the stuttering began.   There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS an...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes