Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246644 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131840 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456389 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309984 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...
Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...
Spotify Star
859 Views
3 replies
1 likes
We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?
We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?
Spotify Star
1514 Views
4 replies
0 likes
Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...
Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...
Community Legend
943 Views
2 replies
0 likes
if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
Not applicable
487 Views
1 replies
0 likes
My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
Community Legend
425 Views
1 replies
0 likes
When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...
When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...
Casual Listener
672 Views
2 replies
0 likes
Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...
Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...
Casual Listener
494 Views
2 replies
0 likes
I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...
I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...
Casual Listener
589 Views
2 replies
0 likes
Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
Casual Listener
1538 Views
3 replies
1 likes
I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August
I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...
Community Legend
695 Views
3 replies
0 likes
App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?
App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?
Community Legend
712 Views
1 replies
0 likes
I've been trying to get the trial all day I just made an account and I have never had premium before.
I've been trying to get the trial all day I just made an account and I have never had premium before.
Community Legend
442 Views
1 replies
0 likes
I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...
I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tr...
1234 Views
0 replies
1 likes
I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...
I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...
Newbie
602 Views
1 replies
0 likes
When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before
When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓
Casual Listener
433 Views
1 replies
0 likes
the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
Newbie
414 Views
1 replies
0 likes
Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
Community Legend
709 Views
1 replies
0 likes
As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.
As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...
484 Views
0 replies
0 likes
Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...
Hai, got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right ...
Regular
569 Views
1 replies
0 likes
I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds then would stop making sound. My volume was up all t...
I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds t...
585 Views
0 replies
0 likes
