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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30808 Views

40 replies

9 likes

  • 30808 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95532 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293934 Views

60 replies

15 likes

  • 293934 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

  • 123851 Views
  • 19 replies
  • 38 likes

Some local files never sync to iPhone

Most local files are syncing to my phone, but some just never do. The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out.Renaming them, moving them, or copying them in Finder has no effect.Nei...

Casual Listener

Most local files are syncing to my phone, but some just never do.   The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out. Renaming t...

user-removed

Not applicable

589 Views

3 replies

2 likes

  • 589 Views
  • 3 replies
  • 2 likes

Solved!! Iv lost all my music on my android galaxy note 4

Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried everything!!

Casual Listener

Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried every...

jlm7215

Casual Listener

1262 Views

2 replies

1 likes

  • 1262 Views
  • 2 replies
  • 1 likes

Premium not working

Hello,I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went back to no subscription even though I've been charged fo...

Newbie

Hello, I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went b...

user-removed

Not applicable

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Volume on my iPhone seems to be lower

Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my computer, but lowers drastically on my iPhone spotify ap...

Casual Listener

Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my compu...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Solved!! Available Offilne green title

Hi, so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others.Is this a bug or what's the reason for a green song title? Thanks

Composer

Hi,   so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others. Is this a bug or what's the reason for a green song...

AeroZ

Composer

1882 Views

2 replies

0 likes

  • 1882 Views
  • 2 replies
  • 0 likes

iTunes Billing issues

Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can pay $9.99+tax with an option to pay less and that th...

Casual Listener

Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can p...

OviiiOne

Community Legend

987 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify music starts playing after missed call?

This is a really weird issue I have been having on and off for quite a long time: I will be listening to music in my car for example, using the headphone jack. I leave the car and I unplug the music, which pauses the music on spotify (the phone is lo...

Casual Listener

This is a really weird issue I have been having on and off for quite a long time:   I will be listening to music in my car for example, using the headphone jack.  I leave the car and I ...

alexlr

Casual Listener

3397 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Nothing will load on spotify for Iphone 4

I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app but in doing so all of my offline playlists have been...

Casual Listener

I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app bu...

zomgitsdennis

Casual Listener

593 Views

2 replies

0 likes

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  • 2 replies
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Mirror Phone Library on Spotify

Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I want to move all that is on my music app to a playlist mar...

Newbie

 Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I w...

MattSuda

Spotify Star

1249 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Browse tab says offline - v 2.3.0

Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tried re-installing, login-logout - but nothing seems...

Casual Listener

Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tr...

Feargalmckenna

Casual Listener

957 Views

3 replies

1 likes

Browse
iOS
  • 957 Views
  • 3 replies
  • 1 likes

Solved!! Songs keep pausing

When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.

Newbie

When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.

MattSuda

Spotify Star

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

My computer and phone are too synced!

Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem. DescriptionThe problem that I am having is that Spotify always plays the same songs in the same order whenever i starts a new playlist. I have S...

Roadie

Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem.   Description The problem that I am having is that Spotify always plays the same song...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Can't sync local files from desktop to iPod

I have local files in my desktop, but they don't show up in my iPod. I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf do you they want me to do here? This is SO frustrating. No other t...

Casual Listener

I have local files in my desktop, but they don't show up in my iPod.    I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf ...

AeroZ

Composer

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes

Can't share songs using iphone

Hi! I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones. I can share songs with this facebook friend using my computer, but not my iphone - I go through the sequence and it says shared su...

Newbie

Hi!  I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones.  I can share songs with this facebook friend using my computer, but...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Spotify Premium

I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ?? What happened??

Casual Listener

I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ??...

kgunnells

Roadie

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

Spotify Crashes When Logging in with Facebook (IOS 8)

DescriptionFor the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I've not had a problem until recently, and there have been ...

Casual Listener

Description For the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I...

Kennyboy88

Casual Listener

1485 Views

4 replies

1 likes

  • 1485 Views
  • 4 replies
  • 1 likes

Advice for playlists

Im a premium user on iOS devices. I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices. Is it recommended that you delete the previous week's list and create a ...

Newbie

Im a premium user on iOS devices.   I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices.   Is ...

Ivan92

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

My spotify premium wont work

Hi,I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium service.My mobile phone is an iphone and my mobile ca...

Casual Listener

Hi, I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium ...

Ivan92

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Browse feature won't work

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

Newbie

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

lindaclaudette

Newbie

642 Views

2 replies

1 likes

  • 642 Views
  • 2 replies
  • 1 likes

Solved!! Block messages on iphone

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and cannot find a way to block them on the app.

Casual Listener

I blocked a user from sending me messages on the desktop application and this worked but only for the desktop version. I still recieve messages from the person I blocked on iphone and canno...

aero678

Casual Listener

1183 Views

4 replies

0 likes

  • 1183 Views
  • 4 replies
  • 0 likes