Gift card error

[Pecha_27]

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

[ErickRGuetta]

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.