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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 86119 Views
  • 19 replies
  • 38 likes
  • 86119 Views
  • 19 replies
  • 38 likes

Solved!! Spotify in iPod nano 6Gen?

Will the spotify app run on a iPod nano 6 generation that supports apps..?Thanks

  • Newbie
  • Will the spotify app run on a iPod nano 6 generation that supports apps..? Thanks
  • MattSuda
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Spotify premium won't activate

I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help

  • Newbie
  • I just purchased spotify premium and it is still saying that I have spotify free. I have deleted the app and restarted my phone and it still doesn't work. Please help
  • MattSuda
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

spotify 7 day prenium

i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!

  • Newbie
  • i want to know hoe to get the 7 day prenium? someone help because im getting on a plane for 10 hours tommorrow!!
  • MattSuda
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Spotify Premium
  • 352 Views
  • 1 replies
  • 0 likes

UNWANTED SHUFFLE

Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off. I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example. It defeats the whole idea of spotify, and evidently there is no pho...

  • Newbie
  • Somehow "shuffle" was mistakenly activated, and I have no idea how to turn it off.  I don't want a hip hop or heavy metal track interrupting when I am listening to Mozart for example.  It d...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

I can´t put music offline on my iphone 4

I can´t put music offline on my iphone 4 anymore. It used to work. But now if I switch a playlist offline. It will only put one or two numbers offline out of the entire playjist or none at all. I have enough space on my Iphone, so that´s not the prob...

  • Newbie
  • I can´t put music offline on my iphone 4 anymore. It used to work. But now if I switch a playlist offline. It will only put one or two numbers offline out of the entire playjist or none at all. I hav...
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Sorting Features

One of my favorite parts about the desktop version of Spotify is the ability to sort tracks into various orders. The app versions should all have this feature also, as well as the A to Z scroll bar. Finding music in a playlist can be annoyingly diffi...

  • Casual Listener
  • One of my favorite parts about the desktop version of Spotify is the ability to sort tracks into various orders. The app versions should all have this feature also, as well as the A to Z scroll bar. ...
  • pyroza
  • Casual Listener
  • 1143 Views
  • 3 replies
  • 7 likes
  • Android App
    Apple iPhone app
    Feature
    landscape
    sorting
  • 1143 Views
  • 3 replies
  • 7 likes

Why isn't Spotify working on my iPhone 4?

Recently the Spotify app on my iPhone 4 stopped working. At first, it was just giving me the usual "Playlist not available offline" message. I tried redownloading the app and I also tried logging out and logging back in. Now, none of my music or play...

  • Newbie
  • Recently the Spotify app on my iPhone 4 stopped working. At first, it was just giving me the usual "Playlist not available offline" message. I tried redownloading the app and I also tried logging out...
  • 459 Views
  • 0 replies
  • 0 likes
  • 459 Views
  • 0 replies
  • 0 likes

Search Issue

Usually I listen offline to playlists that I have synced for offline use, but when I go online to search new music I'm unable to search for anything. It says 'no search results' or something close to that. Then if I close the app and reopen it, I'm a...

  • Newbie
  • Usually I listen offline to playlists that I have synced for offline use, but when I go online to search new music I'm unable to search for anything. It says 'no search results' or something close to...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Oontz Angle Bluetooth device

Hello! I was able to listen to music on my Oontz angle bluetooth speaker since yesterday, but today something changed. My speaker works perfectly with other bluetooth apps but not with sopotify on my iphone 5. Please let m know if you can do somethin...

  • Newbie
  • Hello! I was able to listen to music on my Oontz angle bluetooth speaker since yesterday, but today something changed. My speaker works perfectly with other bluetooth apps but not with sopotify on my...
  • brdude
  • Newbie
  • 874 Views
  • 1 replies
  • 2 likes
  • 874 Views
  • 1 replies
  • 2 likes

Solved!! Saved albums available offline when I don't want them to be

I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode. But, when I hit the toggle swtich away from green, songs still remain with the green arrow and marked as available offline. I can't seem to ...

  • Regular
  • I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode.  But, when I hit the toggle swtich away from green, songs still remain with the gree...
  • jamrosen
  • Regular
  • 927 Views
  • 5 replies
  • 0 likes
  • 927 Views
  • 5 replies
  • 0 likes

Local Files Un-syncing on iPhones

Please help as I am frustrated! I have some local files that I have imported into Spotify. I sync them to my iPhones and they stay for awhile (several days to a couple weeks) and then randomly the iPhones will say the file is unavailable and has to b...

  • Casual Listener
  • Please help as I am frustrated!  I have some local files that I have imported into Spotify.  I sync them to my iPhones and they stay for awhile (several days to a couple weeks) and then ran...
  • Jecca7
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Some local files syncing, some not... new problem since last Spotify iPhone app update

I'm having a weird issue and wonder if it's happening to anyone else. I know how to sync local files to my phone through Spotify and how to ensure I can listen to them offline -- been doing it for years. After the last iPhone update, Spotify now only...

  • Newbie
  • I'm having a weird issue and wonder if it's happening to anyone else. I know how to sync local files to my phone through Spotify and how to ensure I can listen to them offline -- been doing it for ye...
  • chocowocky
  • Casual Listener
  • 1385 Views
  • 5 replies
  • 0 likes
  • 1385 Views
  • 5 replies
  • 0 likes

1 song won't sync

I have this issue where this one song won't sync.It's always the same song.If I delete the app then download it again, the song syncs but then shortly unsyncs itself.It still has the green arrow to say it is synced to my phone but I am unable to pres...

  • Casual Listener
  • I have this issue where this one song won't sync. It's always the same song. If I delete the app then download it again, the song syncs but then shortly unsyncs itself. It still has the gree...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Problems with app

Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volume indicator freezes on screen, and you can't adjust it at all, not with the s...

  • Visitor
  • Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volume indicator freezes on scr...
  • user-removed
  • Not applicable
  • 680 Views
  • 2 replies
  • 1 likes
  • iphone 6 plus
    Latest iOS
  • 680 Views
  • 2 replies
  • 1 likes

My Premium account keeps saying im a free user

Hi, I have had a premium account for about two years now. Yesterday i went to listen and it keeps saying i am free user and wont let me listen to any of my playlists off line even though i could the day before. I have tried to upgrade my account but ...

  • Newbie
  • Hi,   I have had a premium account for about two years now. Yesterday i went to listen and it keeps saying i am free user and wont let me listen to any of my playlists off line even though i c...
  • MattSuda
  • Spotify Star
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Ads still come on on a premium subscription

Hi all does anyone know why the ads are still coming on all the time on my premium account. I have logged out and back in again and it still happens it's really annoying especially when I have been paying for premium for some months now.

  • Newbie
  • Hi all does anyone know why the ads are still coming on all the time on my premium account. I have logged out and back in again and it still happens it's really annoying especially when I have been p...
  • MattSuda
  • Spotify Star
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Solved!! Where is the message menu / icon :S ?

Hi, I've got a feeling this is a daft question, but I can't for the life of me find where my inbox is on the iOS app. I keep getting notifications on my screen saying I've been sent an album, yet I can't find where that message gets stored in the app...

  • Casual Listener
  • Hi,   I've got a feeling this is a daft question, but I can't for the life of me find where my inbox is on the iOS app. I keep getting notifications on my screen saying I've been sent an album...
  • MattSuda
  • Spotify Star
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Spotify keeps loging me out on v.2.5.x and above

Everytime the app "times out" i need to log back in again. This is realy frustrurating because i can't save my offline music this way, any fix?

  • Casual Listener
  • Everytime the app "times out" i need to log back in again. This is realy frustrurating because i can't save my offline music this way, any fix?
  • MattSuda
  • Spotify Star
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Cancel premium trial on iphone spotify

Hi, I accidentally clicked on premium trial of spotify on my iphone. How many days does iphone spotify premium trial last for? Where can I find the time period of my trial? Finally, will I automatically get charged after the premium trial on my iphon...

  • Regular
  • Hi,   I accidentally clicked on premium trial of spotify on my iphone. How many days does iphone spotify premium trial last for? Where can I find the time period of my trial? Finally, will I a...
  • Sean_vanhorn
  • Regular
  • 1182 Views
  • 11 replies
  • 0 likes
  • 1182 Views
  • 11 replies
  • 0 likes

Playstation 4 Spotify Connect

hi,yesterday I tried the Spotify Connect feature on my Playstation 4 and it works fine but why does it works with 3g on my phone too? The consol and the phone aren´t then in one network or?

  • Regular
  • hi, yesterday I tried the Spotify Connect feature on my Playstation 4 and it works fine but why does it works with 3g on my phone too? The consol and the phone aren´t then in one network or?
  • MattSuda
  • Spotify Star
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes