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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43956 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109464 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302025 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127988 Views

19 replies

38 likes

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iPhone Play Queue listing only limited number of songs.

Using the iOS app on my iPhone 6 to connect to my PS4. Listening to radio stations and the Play Queue only shows 10-15 of the same songs, whether I delete the station and start over or not. I know its not like that on the desktop version. Any help? U...

Newbie

Using the iOS app on my iPhone 6 to connect to my PS4. Listening to radio stations and the Play Queue only shows 10-15 of the same songs, whether I delete the station and start over or not. I know it...

516 Views

0 replies

0 likes

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Synch problem

I have a premium account for almost two months but i could not sync more than 200 songs to my offline playlist. I follow exact steps that i should but nothing happens i don't see the progress bar. Only one out of ten tries i can sync songs but it las...

Newbie

I have a premium account for almost two months but i could not sync more than 200 songs to my offline playlist. I follow exact steps that i should but nothing happens i don't see the progress bar. On...

ernest-da-turd

Newbie

976 Views

1 replies

2 likes

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  • 1 replies
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Cannot Login with iPhone app

I just signed up to try out this free spotify.... I am able to login no problem on the Spotify web site, but I am unable to on my iPhone (say invalid login). Is there something I am missing? Does the free account not allow both desktop and mobile acc...

Regular

I just signed up to try out this free spotify.... I am able to login no problem on the Spotify web site, but I am unable to on my iPhone (say invalid login).  Is there something I am missin...

nagoyajack

Regular

1253 Views

2 replies

0 likes

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Spotify compatibility with Yamaha RXA3020

Hi Just downloaded Spotify and using the premium service.I've got a Yamaha RXA3020 amp and it's on the same network. The amp has the latest 1.85 firmware but the Spotify app can't find my reciever.I'm not 100% sure this amp is compatible with Spotify...

Casual Listener

Hi   Just downloaded Spotify and using the premium service. I've got a Yamaha RXA3020 amp and it's on the same network. The amp has the latest 1.85 firmware but the Spotify app can't find my ...

carpkernel

Casual Listener

1500 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Payment confusion

If I pay for spotify premium through the website for 10$ instead of through the app for 13$ will I be able to use premium on the app?

Casual Listener

If I pay for spotify premium through the website for 10$ instead of through the app for 13$ will I be able to use premium on the app?

MattSuda

Spotify Star

601 Views

1 replies

0 likes

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  • 1 replies
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can't upgrad to premium

im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls

Newbie

im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls

MattSuda

Spotify Star

429 Views

1 replies

0 likes

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Solved!! Can I use an iPhone 3GS to control PS4 through Spotify Connect?

My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have to use an older version of the app for my phone?

Casual Listener

My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have t...

MattSuda

Spotify Star

875 Views

1 replies

0 likes

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Solved!! Local songs in playlist

In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this it says "could not load tracks". Very annoying. I a...

Casual Listener

In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this ...

MattSuda

Spotify Star

559 Views

1 replies

0 likes

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  • 1 replies
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changing phones with premium

Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????

Newbie

Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????

MattSuda

Spotify Star

3212 Views

1 replies

0 likes

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Playing songs I own

So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I play it on my phone, it says the song is not availab...

Newbie

So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I p...

MattSuda

Spotify Star

521 Views

1 replies

0 likes

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CANT SAVE SONGS NO WHERE NEAR THE 10,000 SONG LIMIT

I use Spotify on my iphone 6 and my laptop that runs windows 7. When I attempt to save songs to an artist, some will save and others will not. This specifically is happening with Black Label Society's Sonic Brew album. I have it selected to be saved,...

Casual Listener

I use Spotify on my iphone 6 and my laptop that runs windows 7.  When I attempt to save songs to an artist, some will save and others will not.  This specifically is happening with Black La...

heybillyfox

Casual Listener

479 Views

1 replies

0 likes

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  • 1 replies
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Iphone 4S: Synched local songs become "unsynched" after 1/2 weeks

Hi there, I have a problem with Spotify using my Iphone 4S.I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone.First, everything works fine for a couple of days.Then, after 1 or 2 weeks, the ...

Casual Listener

Hi there,   I have a problem with Spotify using my Iphone 4S. I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone. First, everythin...

471 Views

0 replies

0 likes

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local files wont disappear on ipod

hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spotify as local files.all good. now when i sync my ip...

Newbie

hello everyone, so ive got a problem with my ipod syncing local files. not that it doesnt work, rather it does it without me telling it to. so i have a couple songs on itunes, theyre not shown in spo...

369 Views

0 replies

0 likes

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Solved!! 'Your Music' -> 'My Music' name change

You should change name in the mobile apps. My is much more intuitive than you.

Regular

You should change name in the mobile apps. My is much more intuitive than you.

Neben

Regular

767 Views

3 replies

0 likes

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  • 3 replies
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Using a new device, cannot load offline music

Hello there!I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account so that I can use it for some days. But now if would ...

Visitor

Hello there! I have the problem that I have loaded some offline music at my spotify account and it uses round about 2 GB on my iPhone. So my premium expired and a friend gave me his premium account ...

user-removed

Not applicable

375 Views

1 replies

0 likes

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  • 1 replies
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"Cant make purchases in your region"

Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premium it says " sorry. cant make purchases in your regi...

Newbie

Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premiu...

kbrooksc

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
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recently played artist not being displayed

Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for it, but I know people who are not and their music ...

Newbie

Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Trouble syncing on iphone

Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for the synced songs. Like I had to delete a ton of stuff...

Newbie

Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for th...

247 Views

0 replies

0 likes

  • 247 Views
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Cant download spotify help

Spotify,I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then downloading it again. After completing that process I went back t...

Newbie

Spotify, I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then do...

452 Views

0 replies

0 likes

  • 452 Views
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Local Files have disappeared

Local files have disappeared from both my Ios app and the desktop version. I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea what's going on. Would appreciate any advice.

Casual Listener

Local files have disappeared from both my Ios app and the desktop version.   I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea...

Shizzabel

Casual Listener

768 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes