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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299237 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Songs / Albums heard that never appear in my list

I´m subscriber Spotify Premium service and lately has been something that has bothered enough: every moment I open the application (ios) appear songs / artists in my "recently played" I've never heard and music added to my artists / songs that also n...

Casual Listener

I´m subscriber Spotify Premium service and lately has been something that has bothered enough: every moment I open the application (ios) appear songs / artists in my "recently played" I've never...

kbrooksc

Community Legend

783 Views

3 replies

0 likes

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Offline mode downloading songs that weren't selected for download

My offline mode download progess is always in the 3000s (1 of 3009, 2 of 3008 etc... ) although no albums, songs, or playlists are selected for offline mode. latest ios, iphone 5. Started last week. Anyone else have this problem, or a solution.

Visitor

My offline mode download progess is always in the 3000s  (1 of 3009, 2 of 3008 etc... ) although no albums, songs, or playlists are selected for offline mode.      latest ios, i...

MattSuda

Spotify Star

674 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Ipod Touch can't upgrade to ios7

I have an older Ipod touch which I previously loaded up Spotify onto. When I had to reboot the whole device I couldn't get Spotify back on because it now requires ios7 which this Touch seemingly can't be upgraded to?? I am kicking myself now (and so ...

Visitor

I have an older Ipod touch which I previously loaded up Spotify onto.   When I had to reboot the whole device I couldn't get Spotify back on because it now requires ios7 which this Touch seemi...

MattSuda

Spotify Star

872 Views

1 replies

0 likes

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  • 1 replies
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I-Phone 6 Plus BMW Connected Drive Problems

Hello Since todays Spotify Update to 3.0.0.2566 i cannot use the BMW Connected Drive intregation anymore.I get this following Error Message By the way in the previous Verion of iOS Spotify i didnt had a Cover Image (Album Art) on the Navigation Schre...

Casual Listener

Hello   Since todays Spotify Update to 3.0.0.2566 i cannot use the BMW Connected Drive intregation anymore. I get this following Error Message     By the way in the previous ...

MattSuda

Spotify Star

13236 Views

25 replies

22 likes

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  • 25 replies
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Music disappears an hour or two after I saved it

Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?

Casual Listener

Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?

MattSuda

Spotify Star

394 Views

1 replies

0 likes

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  • 1 replies
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Premium on iPhone 6 Plus

I've upgraded to Premium and when I log in on a PC my account overview says "Your pre-paid Premium will end on 2015-05-04." However, I can't get the Spotify app to match this. I've logged out and in and I've uninstalled and reinstalled the app. Is th...

Newbie

I've upgraded to Premium and when I log in on a PC my account overview says "Your pre-paid Premium will end on 2015-05-04."  However, I can't get the Spotify app to match this.  I've logged...

MattSuda

Spotify Star

612 Views

1 replies

0 likes

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  • 1 replies
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Spotify only at my house?

Hi, i love spotify and free music, but ever since this saturday it has only wanted to work when i have a definite wifi source or at my house! I would like to know if this is an actual issue or if i just did something wrong. I've tried uninstalling it...

Newbie

Hi, i love spotify and free music, but ever since this saturday it has only wanted to work when i have a definite wifi source or at my house! I would like to know if this is an actual issue or if i j...

MattSuda

Spotify Star

566 Views

1 replies

0 likes

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  • 1 replies
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BMW Connected / MINI Connected works with SPOTIFY!!!!

Ok you guys snuck something big into this update!!! I just connected the spotify app to MINI connected in my car! How come a big deal wasn't made about this? Did I miss the announcement? Is this beta?

Casual Listener

Ok you guys snuck something big into this update!!! I just connected the spotify app to MINI connected in my car!   How come a big deal wasn't made about this? Did I miss the announcement? I...

meahtenoha

Spotify

34222 Views

112 replies

4 likes

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iPhone Play Queue listing only limited number of songs.

Using the iOS app on my iPhone 6 to connect to my PS4. Listening to radio stations and the Play Queue only shows 10-15 of the same songs, whether I delete the station and start over or not. I know its not like that on the desktop version. Any help? U...

Newbie

Using the iOS app on my iPhone 6 to connect to my PS4. Listening to radio stations and the Play Queue only shows 10-15 of the same songs, whether I delete the station and start over or not. I know it...

504 Views

0 replies

0 likes

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Synch problem

I have a premium account for almost two months but i could not sync more than 200 songs to my offline playlist. I follow exact steps that i should but nothing happens i don't see the progress bar. Only one out of ten tries i can sync songs but it las...

Newbie

I have a premium account for almost two months but i could not sync more than 200 songs to my offline playlist. I follow exact steps that i should but nothing happens i don't see the progress bar. On...

ernest-da-turd

Newbie

965 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Cannot Login with iPhone app

I just signed up to try out this free spotify.... I am able to login no problem on the Spotify web site, but I am unable to on my iPhone (say invalid login). Is there something I am missing? Does the free account not allow both desktop and mobile acc...

Regular

I just signed up to try out this free spotify.... I am able to login no problem on the Spotify web site, but I am unable to on my iPhone (say invalid login).  Is there something I am missin...

nagoyajack

Regular

1238 Views

2 replies

0 likes

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Spotify compatibility with Yamaha RXA3020

Hi Just downloaded Spotify and using the premium service.I've got a Yamaha RXA3020 amp and it's on the same network. The amp has the latest 1.85 firmware but the Spotify app can't find my reciever.I'm not 100% sure this amp is compatible with Spotify...

Casual Listener

Hi   Just downloaded Spotify and using the premium service. I've got a Yamaha RXA3020 amp and it's on the same network. The amp has the latest 1.85 firmware but the Spotify app can't find my ...

carpkernel

Casual Listener

1490 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Payment confusion

If I pay for spotify premium through the website for 10$ instead of through the app for 13$ will I be able to use premium on the app?

Casual Listener

If I pay for spotify premium through the website for 10$ instead of through the app for 13$ will I be able to use premium on the app?

MattSuda

Spotify Star

588 Views

1 replies

0 likes

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  • 1 replies
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can't upgrad to premium

im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls

Newbie

im from germany and whenever i try to upgrade my spotify to premium with my iphone it's telling: not available in your country. can some1 help me pls

MattSuda

Spotify Star

423 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can I use an iPhone 3GS to control PS4 through Spotify Connect?

My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have to use an older version of the app for my phone?

Casual Listener

My friend has an android phone using spotify free version, he is allowed to use connect to control his PS4 Spotify app.. I am using iPhone 3GS and I get premium feature msg.. Is this because I have t...

MattSuda

Spotify Star

857 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local songs in playlist

In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this it says "could not load tracks". Very annoying. I a...

Casual Listener

In several of my playlists i have songs imported from my computer, synced over wifi. I want to add a local song, which is already synced to my phone, to another playlist. Every time i try to do this ...

MattSuda

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

changing phones with premium

Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????

Newbie

Ok i pay for premium and i got a new phone. When i signed in on my new phone i ran out of skips and got commercials.. even though on my old phone i do not. How do i fix this????

MattSuda

Spotify Star

3203 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing songs I own

So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I play it on my phone, it says the song is not availab...

Newbie

So I have songs I own on my computer that are also clearly available on spotify- from albums that are available. I add those songs to my playlist, and it takes the owned copy of the song, so when I p...

MattSuda

Spotify Star

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

CANT SAVE SONGS NO WHERE NEAR THE 10,000 SONG LIMIT

I use Spotify on my iphone 6 and my laptop that runs windows 7. When I attempt to save songs to an artist, some will save and others will not. This specifically is happening with Black Label Society's Sonic Brew album. I have it selected to be saved,...

Casual Listener

I use Spotify on my iphone 6 and my laptop that runs windows 7.  When I attempt to save songs to an artist, some will save and others will not.  This specifically is happening with Black La...

heybillyfox

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Iphone 4S: Synched local songs become "unsynched" after 1/2 weeks

Hi there, I have a problem with Spotify using my Iphone 4S.I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone.First, everything works fine for a couple of days.Then, after 1 or 2 weeks, the ...

Casual Listener

Hi there,   I have a problem with Spotify using my Iphone 4S. I add some (around 20) local files to my playlist on my computer. Then I synchronize the playlist on my Iphone. First, everythin...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes