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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232868 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114499 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2345 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304051 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129734 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist refuses to play when using iOS remote control

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.

Gig Goer

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...

465 Views

0 replies

0 likes

iOS
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Any other options then spotify?

Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...

Regular

Hai,   got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand.   1: Why isn't there a simple right ...

Amstaff

Regular

555 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't work on my iphone app

I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds then would stop making sound. My volume was up all t...

Newbie

I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds t...

574 Views

0 replies

0 likes

spotify app won't work
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I'm getting an Error when searching for artists/tracks while not connected to wifi

DescriptionWhen I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again. The same message appears immediately after trying to research. I haven't changed any...

Newbie

Description When I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again.  The same message appears ...

566 Views

0 replies

0 likes

  • 566 Views
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iPod Touch 4th Gen - Spotify Lags Constantly

Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happening. The app is also incredibly sluggish when using it...

Casual Listener

Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happ...

mallegra

Newbie

3599 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Save a playlist

I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I make available offline, that would only be on one d...

Casual Listener

I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I ...

adelemitch

Casual Listener

1241 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Public playlists by default

I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got the option to decide about it. Now, I can't find any w...

Gig Goer

I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got the...

spotifyuser4923

Casual Listener

1436 Views

1 replies

1 likes

Public Playlists
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  • 1 likes

Spotify doesn't work

I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How do I talk to someone about this problem?

Casual Listener

I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How...

spotifyuser4923

Casual Listener

887 Views

5 replies

0 likes

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Error Starred Playlist

Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no songs. This wouldn't bother me if the program would...

Newbie

Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no ...

Jordi

Community Legend

481 Views

1 replies

0 likes

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Release Notes - Spotify for iOS 2.7.0

  What's new in this version (2.7.0) Now with revamped daily charts.

Spotify Legend

  What's new in this version (2.7.0) Now with revamped daily charts.

yukonmaster

Casual Listener

4045 Views

15 replies

0 likes

iOS
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Sound cuts off at random on iPod Touch

I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to install by adding Spotify in iTunes and then request...

Casual Listener

I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to i...

DougAmes1

Casual Listener

1118 Views

1 replies

0 likes

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Spotify Premium 3 Months

So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re do it but it won't let me. Please help !

Newbie

So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re ...

Ivan92

Community Legend

552 Views

1 replies

0 likes

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iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

Hello. I just upgraded to premium today for the first time. The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high. The Extreme Quality for offline does show up and I was able to check and use t...

Newbie

Hello.  I just upgraded to premium today for the first time.  The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high.  The Extre...

Ivan92

Community Legend

949 Views

1 replies

0 likes

extreme
quality
streaming
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Iphone 5C is not syncing with Spotify on my laptop.

I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it. I tried logging out and back in on my phone, I restarted my computer, instaled Spotify app to my laptop through iTunes. Nothing is wor...

Regular

I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it.  I tried logging out and back in on my phone, I restarted my computer, instale...

jomotherof8

Newbie

1911 Views

7 replies

0 likes

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Spotify Premium pausing/Siri problems while using car radio adapter

Hi all, I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple weeks (or maybe I've just noticed it since traveling for the h...

Newbie

Hi all,   I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple ...

lu4khc38

Newbie

1322 Views

1 replies

0 likes

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  • 1 replies
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Saved songs disappearing and albums

Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?

Casual Listener

Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?

Boywhodestroys

Casual Listener

569 Views

2 replies

0 likes

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iOS Sharing Songs and Syncing Questoin

I'm a premium member, running Spotify on my iPhone 6 plus, connected to Facebook, following my friends as they are following me. When I try to share a song with them using the app on my phone, it says "share sucessful" but my friend new recieves the ...

Newbie

I'm a premium member, running Spotify on my iPhone 6 plus, connected to Facebook, following my friends as they are following me. When I try to share a song with them using the app on my phone, it say...

490 Views

0 replies

0 likes

  • 490 Views
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Can no longer play local files.......

I just upgraded to the new iPhone 6 expecting to have improvement, but have had nothing but more problems from the already crippling ones that already exist in this app with local files. Before, when a local file was played, if it was paused it would...

Regular

I just upgraded to the new iPhone 6 expecting to have improvement, but have had nothing but more problems from the already crippling ones that already exist in this app with local files.   B...

jjdeegan77

Newbie

810 Views

2 replies

0 likes

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  • 2 replies
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Problems with new update for iOS

Since I did the update yesterday via iOS I can't get Spotify to work in my BMW. Why? I used to be able to see everything and control it thru my connectedDrive. It comes up with a long error message on my phone. "error in startCompletionBlock"HELP!

Casual Listener

Since I did the update yesterday via iOS I can't get Spotify to work in my BMW. Why? I used to be able to see everything and control it thru my connectedDrive. It comes up with a long error message o...

thick_rabbit83

Newbie

981 Views

6 replies

0 likes

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Spotify crashing on iOs 8.1.2 spotify build 3.0.0.2566 HELP!

I'm running Spotify Premium on an iPad 2 (WiFi version) with Jailbroken 8.1.2 and am experiencing intermittent crashes (crashes when app is idle, syncing, playing... does not seem to be tied to any one thing)Things I have tried to NO AVAIL: -ensuring...

Newbie

I'm running Spotify Premium on an iPad 2 (WiFi version) with Jailbroken 8.1.2 and am experiencing intermittent crashes (crashes when app is idle, syncing, playing... does not seem to be tied to any o...

772 Views

0 replies

0 likes

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