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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407763 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279087 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178654 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
With my macbook pro I am connected to the internet. I have an active spotify account and can access it with my IPhone and my wife can access it with her computer and IPad. I have uninstalled and installed the Spotify App multiple times the past 2 day...
With my macbook pro I am connected to the internet. I have an active spotify account and can access it with my IPhone and my wife can access it with her computer and IPad. I have uninstalled and inst...
601 Views
0 replies
0 likes
That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlist pane.
That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlis...
Casual Listener
364 Views
1 replies
0 likes
Most local files are syncing to my phone, but some just never do. The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out.Renaming them, moving them, or copying them in Finder has no effect.Nei...
Most local files are syncing to my phone, but some just never do. The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out. Renaming t...
Not applicable
555 Views
3 replies
2 likes
Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried everything!!
Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried every...
Casual Listener
1228 Views
2 replies
1 likes
Hello,I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went back to no subscription even though I've been charged fo...
Hello, I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went b...
Not applicable
515 Views
1 replies
1 likes
Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my computer, but lowers drastically on my iPhone spotify ap...
Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my compu...
313 Views
0 replies
0 likes
Hi, so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others.Is this a bug or what's the reason for a green song title? Thanks
Hi, so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others. Is this a bug or what's the reason for a green song...
Composer
1829 Views
2 replies
0 likes
Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can pay $9.99+tax with an option to pay less and that th...
Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can p...
Community Legend
930 Views
3 replies
0 likes
This is a really weird issue I have been having on and off for quite a long time: I will be listening to music in my car for example, using the headphone jack. I leave the car and I unplug the music, which pauses the music on spotify (the phone is lo...
This is a really weird issue I have been having on and off for quite a long time: I will be listening to music in my car for example, using the headphone jack. I leave the car and I ...
Casual Listener
3294 Views
5 replies
0 likes
I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app but in doing so all of my offline playlists have been...
I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app bu...
Casual Listener
556 Views
2 replies
0 likes
Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I want to move all that is on my music app to a playlist mar...
Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I w...
Spotify Star
1210 Views
1 replies
0 likes
Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tried re-installing, login-logout - but nothing seems...
Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tr...
Casual Listener
920 Views
3 replies
1 likes
When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.
When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.
Spotify Star
525 Views
1 replies
0 likes
Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem. DescriptionThe problem that I am having is that Spotify always plays the same songs in the same order whenever i starts a new playlist. I have S...
Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem. Description The problem that I am having is that Spotify always plays the same song...
333 Views
0 replies
0 likes
I have local files in my desktop, but they don't show up in my iPod. I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf do you they want me to do here? This is SO frustrating. No other t...
I have local files in my desktop, but they don't show up in my iPod. I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf ...
Composer
632 Views
3 replies
0 likes
Hi! I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones. I can share songs with this facebook friend using my computer, but not my iphone - I go through the sequence and it says shared su...
Hi! I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones. I can share songs with this facebook friend using my computer, but...
284 Views
0 replies
0 likes
I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ?? What happened??
I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ??...
Roadie
487 Views
2 replies
0 likes
DescriptionFor the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I've not had a problem until recently, and there have been ...
Description For the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I...
Casual Listener
1435 Views
4 replies
1 likes
Im a premium user on iOS devices. I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices. Is it recommended that you delete the previous week's list and create a ...
Im a premium user on iOS devices. I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices. Is ...
Community Legend
406 Views
1 replies
0 likes
Hi,I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium service.My mobile phone is an iphone and my mobile ca...
Hi, I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium ...
Community Legend
415 Views
1 replies
0 likes
