Help everything is gone

[mariuszbecker]

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several gb on my iPhone but in the app nothing's there anymore..could you help me? 😕

[Taylor · Accepted solution]

Hi, and welcome to the community!

Try completely reinstalling the Spotify app.

Could you post a screenshot of what you're seeing?

Make sure you're logging in with the right account, it's very easy to have both facebook and Spotify details!

Anthony

[mariuszbecker]

Thanks! It worked! (: