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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

  • 43969 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109495 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302031 Views

62 replies

16 likes

  • 302031 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127997 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Why are thumbed down tracks playing on my radio?

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...

Newbie

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN.   Today, however, the tr...

1211 Views

0 replies

1 likes

iOS
Radio
Radio feature
thumbs down
thumbsdown
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  • 0 replies
  • 1 likes

Music stops and starts when phone gets service back

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...

Newbie

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...

veegh

Newbie

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

I pod

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before

Casual Listener

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓

Channy1989

Casual Listener

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

offline

the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

Newbie

 the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

muriloberbel

Newbie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Gift card error

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

Newbie

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

ErickRGuetta

Community Legend

681 Views

1 replies

0 likes

Gift Card
  • 681 Views
  • 1 replies
  • 0 likes

Playlist refuses to play when using iOS remote control

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.

Gig Goer

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...

463 Views

0 replies

0 likes

iOS
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Any other options then spotify?

Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...

Regular

Hai,   got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand.   1: Why isn't there a simple right ...

Amstaff

Regular

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Spotify won't work on my iphone app

I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds then would stop making sound. My volume was up all t...

Newbie

I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds t...

571 Views

0 replies

0 likes

spotify app won't work
  • 571 Views
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I'm getting an Error when searching for artists/tracks while not connected to wifi

DescriptionWhen I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again. The same message appears immediately after trying to research. I haven't changed any...

Newbie

Description When I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again.  The same message appears ...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

iPod Touch 4th Gen - Spotify Lags Constantly

Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happening. The app is also incredibly sluggish when using it...

Casual Listener

Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happ...

mallegra

Newbie

3596 Views

9 replies

0 likes

  • 3596 Views
  • 9 replies
  • 0 likes

Solved!! Save a playlist

I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I make available offline, that would only be on one d...

Casual Listener

I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I ...

adelemitch

Casual Listener

1236 Views

2 replies

0 likes

  • 1236 Views
  • 2 replies
  • 0 likes

Solved!! Public playlists by default

I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got the option to decide about it. Now, I can't find any w...

Gig Goer

I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got the...

spotifyuser4923

Casual Listener

1427 Views

1 replies

1 likes

Public Playlists
  • 1427 Views
  • 1 replies
  • 1 likes

Spotify doesn't work

I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How do I talk to someone about this problem?

Casual Listener

I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How...

spotifyuser4923

Casual Listener

880 Views

5 replies

0 likes

  • 880 Views
  • 5 replies
  • 0 likes

Error Starred Playlist

Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no songs. This wouldn't bother me if the program would...

Newbie

Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no ...

Jordi

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 2.7.0

  What's new in this version (2.7.0) Now with revamped daily charts.

Spotify Legend

  What's new in this version (2.7.0) Now with revamped daily charts.

yukonmaster

Casual Listener

4032 Views

15 replies

0 likes

iOS
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  • 15 replies
  • 0 likes

Sound cuts off at random on iPod Touch

I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to install by adding Spotify in iTunes and then request...

Casual Listener

I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to i...

DougAmes1

Casual Listener

1118 Views

1 replies

0 likes

  • 1118 Views
  • 1 replies
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Spotify Premium 3 Months

So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re do it but it won't let me. Please help !

Newbie

So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re ...

Ivan92

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

Hello. I just upgraded to premium today for the first time. The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high. The Extreme Quality for offline does show up and I was able to check and use t...

Newbie

Hello.  I just upgraded to premium today for the first time.  The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high.  The Extre...

Ivan92

Community Legend

944 Views

1 replies

0 likes

extreme
quality
streaming
  • 944 Views
  • 1 replies
  • 0 likes

Iphone 5C is not syncing with Spotify on my laptop.

I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it. I tried logging out and back in on my phone, I restarted my computer, instaled Spotify app to my laptop through iTunes. Nothing is wor...

Regular

I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it.  I tried logging out and back in on my phone, I restarted my computer, instale...

jomotherof8

Newbie

1880 Views

7 replies

0 likes

  • 1880 Views
  • 7 replies
  • 0 likes

Spotify Premium pausing/Siri problems while using car radio adapter

Hi all, I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple weeks (or maybe I've just noticed it since traveling for the h...

Newbie

Hi all,   I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple ...

lu4khc38

Newbie

1320 Views

1 replies

0 likes

  • 1320 Views
  • 1 replies
  • 0 likes