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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43995 Views

44 replies

10 likes

  • 43995 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109521 Views

116 replies

13 likes

Other
  • 109521 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
  • 1673 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302043 Views

62 replies

16 likes

  • 302043 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

Charged twice without premium

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my account is still on free version. I sent spotify 3...

Casual Listener

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my...

MattSuda

Spotify Star

888 Views

5 replies

0 likes

  • 888 Views
  • 5 replies
  • 0 likes

Solved!! Need to change my country

How can I change my country without logging in to the app cause it won't let me

Newbie

How can I change my country without logging in to the app cause it won't let me

MattSuda

Spotify Star

1060 Views

1 replies

1 likes

country
Login Errors
  • 1060 Views
  • 1 replies
  • 1 likes

Certain songs from cd skipped on iPod Touch

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (2002), from which I checked out from the library and h...

Gig Goer

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (200...

MattSuda

Spotify Star

1051 Views

4 replies

0 likes

iOS
ipod touch
  • 1051 Views
  • 4 replies
  • 0 likes

when will crossfading on local tracks be available?

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker. I have to be able to crossfade to keep the energy and momentum ...

Newbie

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker.  I have...

MattSuda

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Music stopps when switching app

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my premium account. How can i solve this issue?I am usin...

Newbie

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my pr...

MattSuda

Spotify Star

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Spotify Premium à 0,99€

Bonjour !J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit que ceux qui avait déjà tester spotify premium, duran...

Newbie

Bonjour ! J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit ...

MattSuda

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Playlist offline song

Not alla song in my playlist are synchronized offline, just a few. Why?Spotify premium, ios last versionData plan limitless

Newbie

Not alla song in my playlist are synchronized offline, just a few. Why? Spotify premium, ios last version Data plan limitless

MattSuda

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Offline Mode Does not work for my iphone

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

Casual Listener

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

MattSuda

Spotify Star

752 Views

5 replies

0 likes

  • 752 Views
  • 5 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...

Newbie

Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...

MattSuda

Spotify Star

819 Views

3 replies

1 likes

  • 819 Views
  • 3 replies
  • 1 likes

Multiple devices

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

Casual Listener

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

MattSuda

Spotify Star

1461 Views

4 replies

0 likes

  • 1461 Views
  • 4 replies
  • 0 likes

Solved!! PREMIUM SUBSCRIPTION CANCELLED BUT NOT WORKING ON APP

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...

Casual Listener

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...

Jordi

Community Legend

907 Views

2 replies

0 likes

still subscribed on app
  • 907 Views
  • 2 replies
  • 0 likes

My iPhone does not sync the local files from my pc

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

Newbie

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

user-removed

Not applicable

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Music playback problem

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

Newbie

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

Jordi

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Silent tracks

When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...

Casual Listener

When playing an old fvourite album, Joe Jackson's  I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...

colinbythesea

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

Two issues in the latest update.

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...

Casual Listener

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...

the_ckalle

Casual Listener

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
  • 0 likes

iTouch Frustrations

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...

Casual Listener

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...

Merk7

Casual Listener

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

App keeps freezing, stopping and unresponsive.

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

Visitor

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

gizmoruf

Casual Listener

1517 Views

3 replies

1 likes

  • 1517 Views
  • 3 replies
  • 1 likes

Premium charge

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August

Roadie

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...

Ivan92

Community Legend

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

iPod Touch

App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?

Casual Listener

App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?

Ivan92

Community Legend

670 Views

1 replies

0 likes

ipod
  • 670 Views
  • 1 replies
  • 0 likes

7 Day Trial

I've been trying to get the trial all day I just made an account and I have never had premium before.

Newbie

I've been trying to get the trial all day I just made an account and I have never had premium before.

Erkan_Yılmaz

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes