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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • buddenandy
  • Casual Listener
  • 1433 Views
  • 33 replies
  • 5 likes
  • 1433 Views
  • 33 replies
  • 5 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343777 Views
  • 865 replies
  • 319 likes
  • 343777 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67942 Views
  • 123 replies
  • 32 likes
  • 67942 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12774 Views
  • 8 replies
  • 0 likes
  • 12774 Views
  • 8 replies
  • 0 likes

App stops responding after 3 searches

I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14). Seems it was already reported: https://community.s...

  • Regular
  • I searched for songs to play in a queue, added a couple to it, went to add another and now the app is not responding to touch events. I'm using the latest iOS version for my iPad 2 (Spotify 1.41.14)....
  • la_sonne
  • Newbie
  • 1736 Views
  • 31 replies
  • 1 likes
  • 1736 Views
  • 31 replies
  • 1 likes

fix your sh*t spotify

no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features. fix your sh*t, or lose business. pretty pathetic effort for a paid for service

  • Newbie
  • no one wants to pay for a service and not be able to use it. i upgraded to premium twice now and still dont have access to premium features.   fix your sh*t, or lose business. pretty patheti...
  • MattSuda
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

unable to login on ipad with username

created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but to no avail. Any ideas?

  • Casual Listener
  • created spotify accout on ipad - verified it on my mac and now I can login on my mac but am unable to login on my ipad. have tried deleting the app, restarting ipad and re insatalling the app but t...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Can't sign up

I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO SIGN UP. Doesn't make sense. But somehow it actually...

  • Casual Listener
  • I tried making a new account on the iOS app, but for some reason it says something like "Can't login, maybe you're username or password is incorrect. Have you signed up for Spotify?" I AM TRYING TO...
  • MattSuda
  • Spotify Star
  • 1512 Views
  • 1 replies
  • 1 likes
  • 1512 Views
  • 1 replies
  • 1 likes

Push Notification Data/ Activity Log iOS

Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone?

  • Newbie
  • Does anyone know of a way to retreive a list of all push notifications Spotify has sent to your iOS phone? 
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

explain pls....

Once I put the song on a play list or yo my music does it use data every time I listen to it?

  • Newbie
  • Once I put the song on a play list or yo my music does it use data every time I listen to it?
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Difference between "qualité du streaming" and "synchroniser la qualité"

Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me

  • Newbie
  • Sorry, I don't have the terms in english. Option are in preference / qualité sonore in the iOS app. If you know the difference (and the name in english), I thank you to learn me 🙂
  • adisib
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • quality
  • 425 Views
  • 1 replies
  • 0 likes

Spotify Connect to Home Entertainment Sys Receiver (Pioneer VSX 43) through Apple AirPlay

1. Receiver and Apple device on same wireless network. 2. Receiver is Spotify-ready. Firmware up-to-date. 3. Stream music on Iphone/Pad. 4. Pull up Airplay from bottom of screen. 5. Select the wireless network receiver is on. or, to more easily contr...

  • Regular
  • 1.  Receiver and Apple device on same wireless network.   2.  Receiver is Spotify-ready.  Firmware up-to-date.   3.  Stream music on Iphone/Pad.   4.  Pu...
  • psychosurf
  • Regular
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

Iphone Spotify stuck on play

Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't remember how it was resolved. If I can't sort it out ...

  • Casual Listener
  • Hi guys. Would appreciate any advice on my current difficulty. My (Free) Spotify is stuck on shuffle play mode. The only buttons working are play, skip and i. This happened once before but I can't re...
  • Brent_Hogwell
  • Casual Listener
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Got a new iPhone 5, now I don't have premium anymore?

So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logged on. So I thought deleting the app from my old ph...

  • Casual Listener
  • So I used to have an iphone 4 with spotify premium, numerous playlists, but today I got a new iphone (the 5s) and I downloaded spotify on it and none of my playlists showed up or anything once I logg...
  • nikkiadeveye
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Not receiving updated playlist notifications for one playlist

When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of the playlists I subscribe is updated. This only seems t...

  • Newbie
  • When a playlist that I have subscribed to is updated, I receive a push notification on my iPhone and my iPad. However, recently, I have noticed that I no longer receive notifications when one of...
  • jeremygoh
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Unable to connect

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

  • Regular
  • Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...
  • Gsybloke
  • Regular
  • 580 Views
  • 6 replies
  • 0 likes
  • iOS 7.1.2
    ipad
  • 580 Views
  • 6 replies
  • 0 likes

ipod touch playlists stop online and offline

We have been having consistent issues with our playlists both online and offline just stopping. The offline program will play about 6 songs and then just stop. The online playlist will only play about two songs and then stop. Any suggestions? We have...

  • Casual Listener
  • We have been having consistent issues with our playlists both online and offline just stopping.  The offline program will play about 6 songs and then just stop.  The online playlist will on...
  • jeremygoh
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Won't Let Me Search in iPad

Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will cancel my account if it is not resolved quickly.

  • Casual Listener
  • Just updated to ver. 1.4.1.4 and now search is not working on my iPad mini, although all other functions working properly. Since this app is basically useless without the search function, I will canc...
  • jeremygoh
  • Community Legend
  • 2114 Views
  • 18 replies
  • 2 likes
  • 2114 Views
  • 18 replies
  • 2 likes

Cannot log on, I'm in Denmark.

I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months help??

  • Newbie
  • I registered in UK, asked me to log in today, I did then it said I can only use for 14 days abroad, and won't let me in! I deleted app on my iPad, uploaded another but same! I'm here for 9 months he...
  • jeremygoh
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Suggested playlist for the day won't work !

I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as shown in the second attached picture). This doesn't...

  • Newbie
  • I started to have this problem a few weeks ago. Everytime I chosse the browse option and try to access to one of the daily suggestions (shown in the attached picture), the playlist never appears (as&...
  • jeremygoh
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is closing randomly on iPhone

At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am probably going to switch to actual premium after trial

  • Newbie
  • At genuinely random times spotify crashes and when I click on the app again it goes back to a page I had on hours before. This happens a few times a day. I'm also new and in premium trial but am prob...
  • jeremygoh
  • Community Legend
  • 31559 Views
  • 3 replies
  • 0 likes
  • 31559 Views
  • 3 replies
  • 0 likes

HELP - URGENT!

So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed" error. AND YES, i made sure it was correct. I hea...

  • Casual Listener
  • So, I signed up for Spotify Premium and signing in through the website is perfectly fine. But then, as I try to sign in through the IOS app or the PC app ... it doesn't work. I gett the "Login Failed...
  • jeremygoh
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Premium works on computer not on iPhone

I just bought premium and I can't figure out how to get it on my iPhone app

  • Newbie
  • I just bought premium and I can't figure out how to get it on my iPhone app
  • kbrooksc
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes