Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
397006 Views
123 replies
27 likes
- 397006 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
270877 Views
58 replies
14 likes
- 270877 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
171905 Views
507 replies
108 likes
- 171905 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114605 Views
- 19 replies
- 38 likes
"Cant make purchases in your region"
Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premium it says " sorry. cant make purchases in your regi...
Hi i need some help.... I have a iphone 6 fully updated and what not. And i need to buy premium on my spotify account. I want to use itunes to do so. Anyways when im in the app and i click buy premiu...
Community Legend
338 Views
1 replies
0 likes
- 338 Views
- 1 replies
- 0 likes
recently played artist not being displayed
Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for it, but I know people who are not and their music ...
Hi everyone, so my "recently played artists" are not being displayed on my spotify profile! I have the settings on "publish activity", yet its not showing up? Im not on fb, could that be a reason for...
374 Views
0 replies
0 likes
- 374 Views
- 0 replies
- 0 likes
Trouble syncing on iphone
Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for the synced songs. Like I had to delete a ton of stuff...
Not only does it keep pausing, but I tried to switch to extreme quality in the middle of it syncing and I said yes to start the process over and now I think it's doubling up on the space taken for th...
208 Views
0 replies
0 likes
- 208 Views
- 0 replies
- 0 likes
Cant download spotify help
Spotify,I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then downloading it again. After completing that process I went back t...
Spotify, I have an iPhone 5 and we recently started experiencing issues with the browser functionality when using Spotify. I read a few forums and they advised deleting the app and then do...
408 Views
0 replies
0 likes
- 408 Views
- 0 replies
- 0 likes
Local Files have disappeared
Local files have disappeared from both my Ios app and the desktop version. I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea what's going on. Would appreciate any advice.
Local files have disappeared from both my Ios app and the desktop version. I am completely stumped as to why this happened. I have not touched the desktop version in weeks. Literally no idea...
Casual Listener
627 Views
3 replies
0 likes
- 627 Views
- 3 replies
- 0 likes
Tracks Disappearing from My Music
Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off my device. My subscription is up to date and I have...
Recently when I've saved tracks or albums to My Music, they only stay there for a short time before disappearing, like I never added them. Even those that I save offline are somehow disappearing off ...
271 Views
0 replies
0 likes
- 271 Views
- 0 replies
- 0 likes
Solved!! IPhone App very often stopps in lockscreen
Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate.When I never use the lockscreen it works perfect. I am using an iPhone 6 with iOS 8.3. Airplay over Apple TV and...
Spotify stopps playing (pause) until the lockscreen is active. Sometimes it works for a while in lockscreen. But then it pauses immediate. When I never use the lockscreen it works perfect. I am usin...
Casual Listener
509 Views
2 replies
0 likes
- 509 Views
- 2 replies
- 0 likes
iPhone playlist sorting option - new tracks on top
Hi, The following issue has been annoying me for quite some time now. I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest tracks are on the top of the list, so that I can listen to all my new...
Hi, The following issue has been annoying me for quite some time now. I am using Spotify on my Mac and my iPhone. On my Mac I have the option to sort my playlist so that the newest ...
Community Legend
368 Views
1 replies
0 likes
- 368 Views
- 1 replies
- 0 likes
Songs don't play when imported?
I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my imported songs?
I have numerous greyed out tracks when I import songs from my local files, but all of these tracks are available to listen to within Spotify itself. Is there any way to be able to listen to all of my...
316 Views
0 replies
0 likes
- 316 Views
- 0 replies
- 0 likes
Solved!! Available Offline Switch Keeps Turning Off
I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instead flips the switch back off. I have not reached my ...
I am trying to make a playlist Available Offline on my iPhone, which I have done in the past and never had any issues. Every time I flip the switch, it does not start downloading the music and instea...
Casual Listener
2902 Views
4 replies
0 likes
- 2902 Views
- 4 replies
- 0 likes
Spotify needs read ahead caching
By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the app knows what songs are due to be played next so why...
By that I do not mean offline access as that requires some thought and planning. BUt I mostly use spotify in the car, where I do not have a garunteed data connection. If I start spotify radio, the ap...
263 Views
0 replies
0 likes
- 263 Views
- 0 replies
- 0 likes
Charged THREE times without premium!
I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank statements but as soon as I sent them, they suddenly s...
I wrote about this yesterday but now it appears that I have been charged not once, not twice, but THREE times! After using the contact form I finally got an email saying to send copies of my bank sta...
Community Legend
341 Views
1 replies
0 likes
- 341 Views
- 1 replies
- 0 likes
EQ on version 2.9.0 not working
Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the noise around me. After the first on/off toggle of the E...
Hi, I don't change the EQ too much because I have good headphone, so I just added a bit more high-tones a while back. I'm currently traveling and wanted to play with the EQ to compensate for the nois...
559 Views
0 replies
0 likes
2.9.0
Equalizer
- 559 Views
- 0 replies
- 0 likes
no sound local files
no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?
no sound when playing loacl files on iphone 5, no probs on spotify files, when connected to laptop phone is not recognized. solutions?
Casual Listener
597 Views
2 replies
0 likes
- 597 Views
- 2 replies
- 0 likes
Stuttering Audio
This wasn't an issue until a few months ago for me. No system changes until after the stuttering began. There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS and everything, but I still get a slight stutter during songs ...
This wasn't an issue until a few months ago for me. No system changes until after the stuttering began. There doesn't seem to be a rhyme or reason to this, but I tried reinstalling the OS an...
404 Views
0 replies
0 likes
- 404 Views
- 0 replies
- 0 likes
Synchronised songs not available
Hello everyone, I am a premium user for a while now, and I am experimenting a problem since a few months.I succeed to transfer some music I have on my laptop to my iPhone with the sync. It was working perfectly, but after a few days, all the transfer...
Hello everyone, I am a premium user for a while now, and I am experimenting a problem since a few months. I succeed to transfer some music I have on my laptop to my iPhone with the syn...
Community Legend
334 Views
1 replies
0 likes
- 334 Views
- 1 replies
- 0 likes
odd problem
My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help
My local files dont continue playin after one song is finshed even though the songs are synched. And it doesnt say devices in the sidebar so my device doesnt show. Please PM me with help
Community Legend
388 Views
1 replies
0 likes
- 388 Views
- 1 replies
- 0 likes
Solved!! IPhone app dies when searching
When entering the first character it just dies.Now the only way to find content is to use Google search and browsing the search results there.I am premium user. About 5 GB of data.
When entering the first character it just dies. Now the only way to find content is to use Google search and browsing the search results there. I am premium user. About 5 GB of data.
Regular
543 Views
3 replies
0 likes
- 543 Views
- 3 replies
- 0 likes
Offline mode not working on iphone 5s
What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!! Ruth
What's the point of having premium if I cant play my songs offline. Offline mode works fine on my laptop but does not work on my Iphone 5s, the arrow stays grey everytime. Please help!!!!! &nb...
234 Views
0 replies
0 likes
- 234 Views
- 0 replies
- 0 likes
Can´t add any mp3 from my laptop to spotify AND spotify doesnt recognize iphone 5s anymore
Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc.....i am a bit afraid to delete the app on my iphone, as ...
Since yetserday i figured spotify doesnt recognzie my ihpone 5s anymore. i tryied all, deleting the software on the macbook and reinstalled it, updated the app on my iphone. retsarted both etc..... ...
Casual Listener
569 Views
1 replies
1 likes
- 569 Views
- 1 replies
- 1 likes