Error Message "error in startWithCompletionBlock"

[bastis360]

Hi,

everytime I plug in my iphone into my bmw connector to use spotify app on my idrive I get an error message. Since I have premium only because I use it in my car it is very annoying. Please find a screenshot attached! That just recently started to appear. I worked fine for the last couple of month.

What is the issue and will it be fixed?

Best regards

Sebastian

[harreligen]

I have the same problem. Just got the info from BMW that "from now, Spotify is a certified app in BMW Apps". I have used Spotify in my new BMW earlier, streaming via bluetooth, but now, after it  became a certified app, and also recently updated, I get that error message , similar to Sebastians, after connecting the phone via USB in my car. I also get a message in the cars infoscreen: "The App is not compatible. Update when needed" 

/Robert

[bastis360]

Well, in the error message you see that there is a certificate error. It's either expired or invalid (key chain?). But that doesn't help us to fix it! Spotify, please help! I wan't spotify back in my car. Otherwise I can cancle the subscription, since its useless for me 😞

[buckwem]

I have the same error and it needs an update in the certificate.

Looking around it seems version 3.0.0 broke Spotify.

Look at the thread 

https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/Spotify_Bugs/article-id/5811

[Grille]

That's correct.

My Friend is not using autoUpdate feature on iOS. He doesn't update to latest version last week and has no problems connection with my car - BMW 3er 2013.

I have the latest update 3.0.0.2566 and exactly the same error message because of an expired certificate.

Spotify - please fix this

[MattSuda]

This bug should be fixed in an iOS update soon. Hang in there!

[bastis360]

Ayn ETA? A date would be helpfull.. I mean if this takes a couple of weeks, I can just cancle my subscription until its fixed since I'm mostly just using it in my car.

[dbeland]

i share that same opinion Spotify voyld offer a way to get the previous version since the issue came with that 3.0 version
Not easy to find the support address with Spotify
And they should have a look on the community comments and bring there support
I will cancell it if not usefull in my bmw

[matthewnicholls]

Hi Matt

Likewise, I cant use spotify on my idrive.  You mention a fix...do you have an approximate date for the update??  

Thanks in advance

Matt 

[MattSuda]

@matthewnicholls @bastis360

No exact ETA, but hopefully soon.

Check back here for updates:

https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/Spotify_Bugs/article-id/5811