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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232848 Views

27 replies

5 likes

  • 232848 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114468 Views

116 replies

13 likes

Other
  • 114468 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304040 Views

61 replies

16 likes

  • 304040 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Won't download my whole playlist!!!HELP

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i see left beside the songs a synbol. Whem they are gr...

Newbie

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i s...

Taylor

Community Legend

1627 Views

1 replies

1 likes

  • 1627 Views
  • 1 replies
  • 1 likes

Available Offline in Album vs Artist vs Song

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album. For example, I saved a Chicago song to My Music. Under Albums, I chose to make the...

Casual Listener

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album.   For example, I saved&n...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Artist Radio vs Song Radio

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

Casual Listener

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

485 Views

0 replies

0 likes

  • 485 Views
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Streaming vs. Offline Music Quality

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration. I have several albums,etc saved offline in "normal" quality for when I'm excercising or away from a WiFi connection. Howeve...

Newbie

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration.   I have several albums,etc saved offline in "normal" quality for...

Mattosaurus

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Solved!! "An Error Occured, Retry"

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am on my wifi.I have tried deleting and reinstalling t...

Regular

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am ...

aidan_mullan

Regular

4419 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Can't get premium to activate.

I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three months. Instead I was charged 12.99 from iTunes and ...

Casual Listener

I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three m...

Funkyboss1

Casual Listener

1120 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Help everything is gone

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several gb on my iPhone but in the app nothing's there anymo...

Casual Listener

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several g...

mariuszbecker

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
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Friends Activity Updating

I have one friend whose activity isn't updating. They said mine isn't either. Any fix for this? Seems like most other friends are working?

Newbie

I have one friend whose activity isn't updating.  They said mine isn't either.  Any fix for this?  Seems like most other friends are working?  

378 Views

0 replies

0 likes

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Error 127 on iPhone

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top. Do you know what it is? I have tried logging out and logging back in, but that does not fix it. Thanks.

Newbie

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top.  Do you know what it is?  I have tried logging out and logging...

Taylor

Community Legend

5880 Views

1 replies

1 likes

  • 5880 Views
  • 1 replies
  • 1 likes

Solved!! Playlist order on iPhone

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. However when I go back onto my iPhone, the playlist or...

Newbie

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. How...

MattSuda

Spotify Star

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Does available offline cost money?

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that was true because I clicked on it by accident and n...

Casual Listener

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that...

ErickRGuetta

Community Legend

3470 Views

3 replies

0 likes

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  • 3 replies
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Discount Family Subscriptions

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Newbie

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Fishtaco

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
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Crossfade playlist not working

Hi, I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode.Spotify version 3.0.0.2566. Crossfade works fine on my pc.

Newbie

Hi,   I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode. Spotify version 3.0.0.2566.   Crossfade works fine on...

MichaelJerzak

Composer

466 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Restore purchase

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

Newbie

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

AmoosingBerry

Regular

7485 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline not working

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscription.

Newbie

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscr...

Taylor

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify Connect iPhone and Yamaha receiver RX-V477

Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the receiver in the Spotify iPhone app but it will not ...

Newbie

Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the ...

Pauloforestal

Newbie

1523 Views

2 replies

2 likes

  • 1523 Views
  • 2 replies
  • 2 likes

Always Offline using app...

I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.

Newbie

I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Show more popular tracks per artist

When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iOS there are only five – Is there a way to get the t...

Casual Listener

When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iO...

MichaelJerzak

Composer

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

what great playlist/ radio is playing?

This is a simple question... How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so it's off hte radar. The play icon does not appear on any radio an...

Newbie

This is a simple question...   How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so ...

382 Views

0 replies

0 likes

what radio or playlist is playing
  • 382 Views
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Solved!! How do I remove sync'd songs?

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

Casual Listener

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

FruitMeister

Roadie

4398 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes