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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30901 Views

40 replies

9 likes

  • 30901 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95599 Views

115 replies

12 likes

Other
  • 95599 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293963 Views

60 replies

15 likes

  • 293963 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123872 Views

19 replies

38 likes

  • 123872 Views
  • 19 replies
  • 38 likes

Music stopps when switching app

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my premium account. How can i solve this issue?I am usin...

Newbie

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my pr...

MattSuda

Spotify Star

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Spotify Premium à 0,99€

Bonjour !J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit que ceux qui avait déjà tester spotify premium, duran...

Newbie

Bonjour ! J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit ...

MattSuda

Spotify Star

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Playlist offline song

Not alla song in my playlist are synchronized offline, just a few. Why?Spotify premium, ios last versionData plan limitless

Newbie

Not alla song in my playlist are synchronized offline, just a few. Why? Spotify premium, ios last version Data plan limitless

MattSuda

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Offline Mode Does not work for my iphone

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

Casual Listener

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

MattSuda

Spotify Star

671 Views

5 replies

0 likes

  • 671 Views
  • 5 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...

Newbie

Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...

MattSuda

Spotify Star

765 Views

3 replies

1 likes

  • 765 Views
  • 3 replies
  • 1 likes

Multiple devices

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

Casual Listener

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

MattSuda

Spotify Star

1400 Views

4 replies

0 likes

  • 1400 Views
  • 4 replies
  • 0 likes

Solved!! PREMIUM SUBSCRIPTION CANCELLED BUT NOT WORKING ON APP

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...

Casual Listener

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...

Jordi

Community Legend

875 Views

2 replies

0 likes

still subscribed on app
  • 875 Views
  • 2 replies
  • 0 likes

My iPhone does not sync the local files from my pc

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

Newbie

if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working

user-removed

Not applicable

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Music playback problem

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

Newbie

My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?

Jordi

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Silent tracks

When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...

Casual Listener

When playing an old fvourite album, Joe Jackson's  I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...

colinbythesea

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Two issues in the latest update.

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...

Casual Listener

Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...

the_ckalle

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

iTouch Frustrations

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...

Casual Listener

I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...

Merk7

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

App keeps freezing, stopping and unresponsive.

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

Visitor

Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?

gizmoruf

Casual Listener

1457 Views

3 replies

1 likes

  • 1457 Views
  • 3 replies
  • 1 likes

Premium charge

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August

Roadie

I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...

Ivan92

Community Legend

595 Views

3 replies

0 likes

  • 595 Views
  • 3 replies
  • 0 likes

iPod Touch

App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?

Casual Listener

App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?

Ivan92

Community Legend

639 Views

1 replies

0 likes

ipod
  • 639 Views
  • 1 replies
  • 0 likes

7 Day Trial

I've been trying to get the trial all day I just made an account and I have never had premium before.

Newbie

I've been trying to get the trial all day I just made an account and I have never had premium before.

Erkan_Yılmaz

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Why are thumbed down tracks playing on my radio?

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...

Newbie

I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN.   Today, however, the tr...

1194 Views

0 replies

1 likes

iOS
Radio
Radio feature
thumbs down
thumbsdown
  • 1194 Views
  • 0 replies
  • 1 likes

Music stops and starts when phone gets service back

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...

Newbie

I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...

veegh

Newbie

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

I pod

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before

Casual Listener

When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓

Channy1989

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

offline

the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

Newbie

 the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

muriloberbel

Newbie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes