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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37387 Views

41 replies

10 likes

  • 37387 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103044 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299289 Views

61 replies

16 likes

  • 299289 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126084 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My Ipod Nano (5th gen) is not showing up on Spotify after updating version

Yesterday I updated my spotify desktop (1.0.1.935.g010041b2) on my Macbook Pro (OS X Yosemite) and my Ipod nano stopped showing up on the left pane. I have a 5th generation Ipod Nano, without the lightning connector, and it worked previously. It happ...

Newbie

Yesterday I updated my spotify desktop (1.0.1.935.g010041b2) on my Macbook Pro (OS X Yosemite) and my Ipod nano stopped showing up on the left pane. I have a 5th generation Ipod Nano, without the lig...

Carcuervo

Newbie

877 Views

2 replies

0 likes

  • 877 Views
  • 2 replies
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Music Not Showing Up on Iphone

Some songs on the computer are not showing up on my Iphone, why and most importantly how can I fix the issue? I've only noticed one song so far but I would like to fix this problem. Thanks.

Casual Listener

Some songs on the computer are not showing up on my Iphone, why and most importantly how can I fix the issue? I've only noticed one song so far but I would like to fix this problem. Thanks.

Bronquin

Casual Listener

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Help - None of my playlists show up on my mobile app

All of my playlists are suddenly gone from my mobile app. They still show up on my computer, but there are no playlists in "my music" on my iPhone. I have tried signing out everywhere and signing back in. I have also tried deleting and then reinstall...

Newbie

All of my playlists are suddenly gone from my mobile app. They still show up on my computer, but there are no playlists in "my music" on my iPhone.    I have tried signing out everywhere ...

313 Views

0 replies

0 likes

  • 313 Views
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Spotify offline

Why can't I play my music with spotify in offline? I have a premium membership! I have a iPhone 5

Newbie

Why can't I play my music with spotify in offline? I have a premium membership! I have a iPhone 5

OviiiOne

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Spotify iOS app does not continuously play local tracks

Ever since signing up for Premium and using Spotify on my iPhone 5 for the last couple or three years, I've noticed a problem that seems to only apply to most (if not all) of my locally originated tracks. Tracks from the Spotify catalog will play fro...

Newbie

Ever since signing up for Premium and using Spotify on my iPhone 5 for the last couple or three years, I've noticed a problem that seems to only apply to most (if not all) of my locally originated tr...

Fishtaco

Community Legend

752 Views

1 replies

0 likes

iphone5
Local tracks
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  • 1 replies
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Will I be charged.

Okay, I haven't found a thread with full detail that'll help me, so let me explain. So when I got my phone about three months ago, I got a Sprint message saying that I can redeem three free months of premium. As everyone does, I did. About a week ago...

Newbie

Okay, I haven't found a thread with full detail that'll help me, so let me explain. So when I got my phone about three months ago, I got a Sprint message saying that I can redeem three free months of...

smidny

Roadie

507 Views

1 replies

0 likes

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  • 1 replies
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Very confused

Please help I'm an utter dinlo and I repel technology I downloaded the app to my phone ( android) iPad and iPod signed in on all with same user and password spent hours putting songs in a playlist on the iPad but they did not show up on the other dev...

Newbie

Please help I'm an utter dinlo and I repel technology I downloaded the app to my phone ( android) iPad and iPod signed in on all with same user and password spent hours putting songs in a playlist on...

Fishtaco

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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using spotify offline with iPod touch through clarion double din.

I'm trying to set up offline spotify on latest ipod touch to play through a Clarion double din head unit.I've managed to get it to work but cannot search throught myplaylists on the head unit ? On my old ipod touch using itunes this wasn't a problem....

Regular

I'm trying to set up offline spotify on latest ipod touch to play through a Clarion double din head unit. I've managed to get it to work but cannot search throught myplaylists on the head unit ? &n...

317 Views

0 replies

0 likes

  • 317 Views
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Playing offline

Playing spotify offline does not seem to be working for me! I need some help! i have switched over the tab that allows for the "offline playing" but yet, when I dont have service, nothing shows up. The little arrow for downloaded is beside the playli...

Newbie

Playing spotify offline does not seem to be working for me! I need some help! i have switched over the tab that allows for the "offline playing" but yet, when I dont have service, nothing shows up. T...

Magigary

Casual Listener

807 Views

4 replies

0 likes

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  • 4 replies
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Charged twice without premium

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my account is still on free version. I sent spotify 3...

Casual Listener

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my...

MattSuda

Spotify Star

873 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Need to change my country

How can I change my country without logging in to the app cause it won't let me

Newbie

How can I change my country without logging in to the app cause it won't let me

MattSuda

Spotify Star

1049 Views

1 replies

1 likes

country
Login Errors
  • 1049 Views
  • 1 replies
  • 1 likes

Certain songs from cd skipped on iPod Touch

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (2002), from which I checked out from the library and h...

Gig Goer

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (200...

MattSuda

Spotify Star

1028 Views

4 replies

0 likes

iOS
ipod touch
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  • 4 replies
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when will crossfading on local tracks be available?

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker. I have to be able to crossfade to keep the energy and momentum ...

Newbie

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker.  I have...

MattSuda

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Music stopps when switching app

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my premium account. How can i solve this issue?I am usin...

Newbie

Since two days i can't use spotify properly anymore. Whenever i switch the ap from spotify to another or lock my iphone, the music stopps playing. This is very annoying and i am about to cancel my pr...

MattSuda

Spotify Star

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

Spotify Premium à 0,99€

Bonjour !J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit que ceux qui avait déjà tester spotify premium, duran...

Newbie

Bonjour ! J'ai pu profité pendant 1 semaine de l'abonnement spotify premium. Et hier, on m'a envoyer un mail comme quoi je pouvais pendant 3 mois utiliser spotify premium à 0,99€. Mais il y a écrit ...

MattSuda

Spotify Star

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes

Playlist offline song

Not alla song in my playlist are synchronized offline, just a few. Why?Spotify premium, ios last versionData plan limitless

Newbie

Not alla song in my playlist are synchronized offline, just a few. Why? Spotify premium, ios last version Data plan limitless

MattSuda

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Offline Mode Does not work for my iphone

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

Casual Listener

I just recentyl downloaded premium and i tried to turn my playlists offline so i dont use data and theyre are not showing up at all now

MattSuda

Spotify Star

742 Views

5 replies

0 likes

  • 742 Views
  • 5 replies
  • 0 likes

Integration of Spotify and BMW Connected Drive

Hi together,I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car.Everything is up to date. I update the car system in BMW yesterday because I always received this error message. Nevertheless the erro...

Newbie

Hi together, I receive an error message when I am connecting my spotify Account to my BMW connected drive in the car. Everything is up to date. I update the car system in BMW yesterday because I al...

MattSuda

Spotify Star

809 Views

3 replies

1 likes

  • 809 Views
  • 3 replies
  • 1 likes

Multiple devices

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

Casual Listener

We have setup Spotify on my mobile phone, as a premium user. Can I add another device as a controller ?

MattSuda

Spotify Star

1440 Views

4 replies

0 likes

  • 1440 Views
  • 4 replies
  • 0 likes

Solved!! PREMIUM SUBSCRIPTION CANCELLED BUT NOT WORKING ON APP

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...

Casual Listener

Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...

Jordi

Community Legend

889 Views

2 replies

0 likes

still subscribed on app
  • 889 Views
  • 2 replies
  • 0 likes