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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237919 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119145 Views

117 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2714 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305616 Views

62 replies

16 likes

  • 305616 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130930 Views

19 replies

38 likes

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  • 19 replies
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Creating a whole new app iInstead of updating??? What a **bleep**ty way to treat custommers...

I mean what the **bleep**??? What possible reason could there be where they need to create a whole new app and have you delete the old one??? I have well over 2000 songs in extreme quality, and now i have to spend several days to sync them all again!...

Casual Listener

I mean what the **bleep**??? What possible reason could there be where they need to create a whole new app and have you delete the old one??? I have well over 2000 songs in extreme quality, and now i...

Ivan92

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Why some specifc songs can be only played online?

Hi there. There are some specific songs I would love to listen without an internet connection, but they cannot be downloaded. Right now i have a 200 songs collections, and approximatly 20 songs cannot be played offline. Is there any specific reason f...

Newbie

Hi there. There are some specific songs I would love to listen without an internet connection, but they cannot be downloaded. Right now i have a 200 songs collections, and approximatly 20 songs ...

Swanny

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Cache/Preloading not working

I use to be able to listen to a song, or pre-load a song, and when out of service (eg underground on subway) I'd still be able to listen to all the songs I've recently played. Now when listening to a song I've played 100 times, it cuts out the second...

Casual Listener

I use to be able to listen to a song, or pre-load a song, and when out of service (eg underground on subway) I'd still be able to listen to all the songs I've recently played. Now when list...

MichaelJerzak

Composer

658 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify on the iPad requires log in on iTunes for use, how to get rid of iTunes log in?

For a week or so Spotify on the iPad requires log in on iTunes and otherwise doesn`t get started! With Spotify on the lap top I don`t have any problemsI don`t have an iTunes account and don`t intend to get one, how do I manage to unlink Spotify on th...

Newbie

For a week or so Spotify on the iPad requires log in on iTunes and otherwise doesn`t get started! With Spotify on the lap top I don`t have any problems I don`t have an iTunes account and don`t inten...

Jordi

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Unable to login in to my iphone 6 Facebook err message

Been a premium member for over a year and this is my first problem ever with Spotify. I log in via facebook and and change my FB pwd today because it was not reconizing it. I am able to login into my desktop no problems but when i try to login using ...

Casual Listener

Been a premium member for over a year and this is my first problem ever with Spotify. I log in via facebook and and change my FB pwd today because it was not reconizing it. I am able to login into my...

datrick

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Problems canceling subscription

I signed up for a 6-month free trial through Sprint on 11/24/14. The trial ended on 4/24/15. Instead of canceling it, I decided to just pay the monthly fee of 10 dollars to keep it. On 5/4/15, I decided to cancel the subscription. Because I signed up...

Casual Listener

I signed up for a 6-month free trial through Sprint on 11/24/14.   The trial ended on 4/24/15. Instead of canceling it, I decided to just pay the monthly fee of 10 dollars to keep it. On 5/4/1...

Pricilla

Spotify

1086 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't open my playlists in "my music" tab

Hello, Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same problem on the webplayer all the other features work. But i...

Newbie

Hello,   Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same...

Taylor

Community Legend

3127 Views

1 replies

0 likes

accessibility
freeze
IOS 8.3
iOS playlist
my music
no reaction
WebPlayer
  • 3127 Views
  • 1 replies
  • 0 likes

Can not Log in (Android and IOS)

Hi I can not log in to Spotify after installing the app. To reproduce:Install SpotifyAttempt to launch Spotify.Log inWrite username and PasswordPress Log inLog in is not possibleSystem information: Mobile (Android):Modelnumber: LG-E460 (LG Optimus L7...

Regular

Hi I can not log in to Spotify after installing the app.   To reproduce: Install Spotify Attempt to launch Spotify. Log in Write username and Password Press Log in Log in is not possibl...

thosol01

Regular

1369 Views

5 replies

0 likes

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  • 5 replies
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Only some of my songs are available off line... Why is this??

Only some of the songs in playlists have the green arrow highlighted and are available off line..... How do I get all the songs/ playlists to do this???

Newbie

Only some of the songs in playlists have the green arrow highlighted and are available off line..... How do I get all the songs/ playlists to do this???

DasPeter

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 7 day free trail

Hey.Last Wednesday I got the 7 day free trail after using the mobile app for a while. I expected the trail to run out today and I received multiple notifications on my phone since Tuesday night saying that my premium subscription will run out in 24 h...

Casual Listener

Hey. Last Wednesday I got the 7 day free trail after using the mobile app for a while. I expected the trail to run out today and I received multiple notifications on my phone since Tuesday night say...

OviiiOne

Community Legend

954 Views

5 replies

0 likes

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Playlists and Friends

Hi Everyone, I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for example and start browsing, it's easy enough to return to the son...

Casual Listener

Hi Everyone,   I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for examp...

MisterJ

Casual Listener

481 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Error in startWithCompletionBlock when connecting in BMW Connected Drive

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDrive started to work about 3 months back and now is total...

Casual Listener

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDr...

markh1000

Newbie

778 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

New Album Releases not showing up on my iphone

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.Please help.

Newbie

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.P...

tomlind88

Newbie

1338 Views

8 replies

0 likes

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  • 8 replies
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iPod nano not detected

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them. I have tried in many different computers (PC, lap...

Visitor

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them...

rafaelporto

Casual Listener

3874 Views

11 replies

0 likes

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  • 11 replies
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Wrong track dispayed when controlling mac from iPad

Hi When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing when the track starts the ipad displays the wrong track. It sh...

Casual Listener

Hi   When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing wh...

archtom

Casual Listener

796 Views

4 replies

0 likes

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  • 4 replies
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Won't download my whole playlist!!!HELP

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i see left beside the songs a synbol. Whem they are gr...

Newbie

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i s...

Taylor

Community Legend

1634 Views

1 replies

1 likes

  • 1634 Views
  • 1 replies
  • 1 likes

Available Offline in Album vs Artist vs Song

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album. For example, I saved a Chicago song to My Music. Under Albums, I chose to make the...

Casual Listener

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album.   For example, I saved&n...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Artist Radio vs Song Radio

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

Casual Listener

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

488 Views

0 replies

0 likes

  • 488 Views
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Streaming vs. Offline Music Quality

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration. I have several albums,etc saved offline in "normal" quality for when I'm excercising or away from a WiFi connection. Howeve...

Newbie

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration.   I have several albums,etc saved offline in "normal" quality for...

Mattosaurus

Community Legend

694 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "An Error Occured, Retry"

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am on my wifi.I have tried deleting and reinstalling t...

Regular

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am ...

aidan_mullan

Regular

4437 Views

7 replies

0 likes

  • 4437 Views
  • 7 replies
  • 0 likes