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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30930 Views

40 replies

9 likes

  • 30930 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95614 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293974 Views

60 replies

15 likes

  • 293974 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123879 Views

19 replies

38 likes

  • 123879 Views
  • 19 replies
  • 38 likes

Solved!! How do I remove sync'd songs?

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

Casual Listener

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

FruitMeister

Roadie

4327 Views

4 replies

0 likes

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Offline mode synced songs unavailable

So I'm new with spotify premium but I understand how to sync songs. I've set a playlist to offline mode and all the songs synced. When I leave an Internet connection and set spotify to offline mode, the tracks that I previously synced are greyed out ...

Casual Listener

So I'm new with spotify premium but I understand how to sync songs. I've set a playlist to offline mode and all the songs synced. When I leave an Internet connection and set spotify to offline mode, ...

evilpineapple98

Casual Listener

920 Views

2 replies

0 likes

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  • 2 replies
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Lost playlistsI created some playlists last Tuesday evening and they have dissapeared.

I created playlists on Tuesday - I could see them on the computer but not on my phone and now they've gone from my computer also and are no where to be seen.Help!!Could it be to do with me logging in to create playlists on one device while I was logg...

Casual Listener

I created playlists on Tuesday - I could see them on the computer but not on my phone and now they've gone from my computer also and are no where to be seen. Help!! Could it be to do with me loggin...

Chicknsours

Casual Listener

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
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IPhone 5 BMW connected drive error message

IPhone 6 users have complained about the error message that prevents their iPhones connecting to the BMW connected drive. It is also a problem with iPhone 5 users. Come on Spotify, why bother paying for a premium subscription if you can't use it.This...

Newbie

IPhone 6 users have complained about the error message that prevents their iPhones connecting to the BMW connected drive. It is also a problem with iPhone 5 users. Come on Spotify, why bother paying ...

Ivan92

Community Legend

1447 Views

1 replies

4 likes

  • 1447 Views
  • 1 replies
  • 4 likes

Offline mode not working

So I got premium spotify and for some reason it will not download all my songs I want it to on offline mode! I need help! Please tell me what to do

Newbie

So I got premium spotify and for some reason it will not download all my songs I want it to on offline mode! I need help! Please tell me what to do

Ivan92

Community Legend

1013 Views

1 replies

0 likes

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  • 1 replies
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Certificate invalid or expired (USB IN BMW CARS)

spotyfi to connect the USB cable at BMW is giving error MESSAGE talking that this CERTIFICATE IS expired or invalid. Iseo with the integration with BMW vehicles stopped working.

Visitor

spotyfi to connect the USB cable at BMW is giving error MESSAGE talking that this CERTIFICATE IS expired or invalid. Iseo with the integration with BMW vehicles stopped working.

Ivan92

Community Legend

2110 Views

5 replies

7 likes

Error integration in BMW
  • 2110 Views
  • 5 replies
  • 7 likes

spotify stops and starts

when playing spotify on my ipad mini it works ok but when i airplay it to my Bose speaker it works ok for 20 mins then the music will stop for 5 seconds then start again then it does this over and over again. i have tried re installing everything and...

Newbie

when playing spotify on my ipad mini it works ok but when i airplay it to my Bose speaker it works ok for 20 mins then the music will stop for 5 seconds then start again then it does this over and ov...

317 Views

0 replies

0 likes

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My Ipod Nano (5th gen) is not showing up on Spotify after updating version

Yesterday I updated my spotify desktop (1.0.1.935.g010041b2) on my Macbook Pro (OS X Yosemite) and my Ipod nano stopped showing up on the left pane. I have a 5th generation Ipod Nano, without the lightning connector, and it worked previously. It happ...

Newbie

Yesterday I updated my spotify desktop (1.0.1.935.g010041b2) on my Macbook Pro (OS X Yosemite) and my Ipod nano stopped showing up on the left pane. I have a 5th generation Ipod Nano, without the lig...

Carcuervo

Newbie

856 Views

2 replies

0 likes

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  • 2 replies
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Music Not Showing Up on Iphone

Some songs on the computer are not showing up on my Iphone, why and most importantly how can I fix the issue? I've only noticed one song so far but I would like to fix this problem. Thanks.

Casual Listener

Some songs on the computer are not showing up on my Iphone, why and most importantly how can I fix the issue? I've only noticed one song so far but I would like to fix this problem. Thanks.

Bronquin

Casual Listener

428 Views

2 replies

0 likes

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  • 2 replies
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Help - None of my playlists show up on my mobile app

All of my playlists are suddenly gone from my mobile app. They still show up on my computer, but there are no playlists in "my music" on my iPhone. I have tried signing out everywhere and signing back in. I have also tried deleting and then reinstall...

Newbie

All of my playlists are suddenly gone from my mobile app. They still show up on my computer, but there are no playlists in "my music" on my iPhone.    I have tried signing out everywhere ...

303 Views

0 replies

0 likes

  • 303 Views
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Spotify offline

Why can't I play my music with spotify in offline? I have a premium membership! I have a iPhone 5

Newbie

Why can't I play my music with spotify in offline? I have a premium membership! I have a iPhone 5

OviiiOne

Community Legend

400 Views

1 replies

0 likes

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  • 1 replies
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Spotify iOS app does not continuously play local tracks

Ever since signing up for Premium and using Spotify on my iPhone 5 for the last couple or three years, I've noticed a problem that seems to only apply to most (if not all) of my locally originated tracks. Tracks from the Spotify catalog will play fro...

Newbie

Ever since signing up for Premium and using Spotify on my iPhone 5 for the last couple or three years, I've noticed a problem that seems to only apply to most (if not all) of my locally originated tr...

Fishtaco

Community Legend

735 Views

1 replies

0 likes

iphone5
Local tracks
  • 735 Views
  • 1 replies
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Will I be charged.

Okay, I haven't found a thread with full detail that'll help me, so let me explain. So when I got my phone about three months ago, I got a Sprint message saying that I can redeem three free months of premium. As everyone does, I did. About a week ago...

Newbie

Okay, I haven't found a thread with full detail that'll help me, so let me explain. So when I got my phone about three months ago, I got a Sprint message saying that I can redeem three free months of...

smidny

Roadie

492 Views

1 replies

0 likes

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  • 1 replies
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Very confused

Please help I'm an utter dinlo and I repel technology I downloaded the app to my phone ( android) iPad and iPod signed in on all with same user and password spent hours putting songs in a playlist on the iPad but they did not show up on the other dev...

Newbie

Please help I'm an utter dinlo and I repel technology I downloaded the app to my phone ( android) iPad and iPod signed in on all with same user and password spent hours putting songs in a playlist on...

Fishtaco

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

using spotify offline with iPod touch through clarion double din.

I'm trying to set up offline spotify on latest ipod touch to play through a Clarion double din head unit.I've managed to get it to work but cannot search throught myplaylists on the head unit ? On my old ipod touch using itunes this wasn't a problem....

Regular

I'm trying to set up offline spotify on latest ipod touch to play through a Clarion double din head unit. I've managed to get it to work but cannot search throught myplaylists on the head unit ? &n...

300 Views

0 replies

0 likes

  • 300 Views
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Playing offline

Playing spotify offline does not seem to be working for me! I need some help! i have switched over the tab that allows for the "offline playing" but yet, when I dont have service, nothing shows up. The little arrow for downloaded is beside the playli...

Newbie

Playing spotify offline does not seem to be working for me! I need some help! i have switched over the tab that allows for the "offline playing" but yet, when I dont have service, nothing shows up. T...

Magigary

Casual Listener

768 Views

4 replies

0 likes

  • 768 Views
  • 4 replies
  • 0 likes

Charged twice without premium

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my account is still on free version. I sent spotify 3...

Casual Listener

Okay so after signing up for a premium account I got charged twice and never recieved any receipts but it shows up on my bank account transactions. The ironic part was I never recieved premium and my...

MattSuda

Spotify Star

837 Views

5 replies

0 likes

  • 837 Views
  • 5 replies
  • 0 likes

Solved!! Need to change my country

How can I change my country without logging in to the app cause it won't let me

Newbie

How can I change my country without logging in to the app cause it won't let me

MattSuda

Spotify Star

1035 Views

1 replies

1 likes

country
Login Errors
  • 1035 Views
  • 1 replies
  • 1 likes

Certain songs from cd skipped on iPod Touch

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (2002), from which I checked out from the library and h...

Gig Goer

I seem to have stumbled across a problem with some of the cds that I have. Under half of my songs that I play on Spotify thru iPod Touch are skipped. I have albums like Wicked and Into the Woods (200...

MattSuda

Spotify Star

987 Views

4 replies

0 likes

iOS
ipod touch
  • 987 Views
  • 4 replies
  • 0 likes

when will crossfading on local tracks be available?

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker. I have to be able to crossfade to keep the energy and momentum ...

Newbie

I've recently started using Spotify premium membership to create awesome playlists for my group fitness classes, but having no crossfading available on local tracks may be a dealbreaker.  I have...

MattSuda

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes