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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237914 Views

27 replies

5 likes

  • 237914 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119137 Views

117 replies

13 likes

Other
  • 119137 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2713 Views

0 replies

0 likes

iOS
  • 2713 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305611 Views

62 replies

16 likes

  • 305611 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130926 Views

19 replies

38 likes

  • 130926 Views
  • 19 replies
  • 38 likes

Disappearing albums?

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

Newbie

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

MattSuda

Spotify Star

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

spotifuggle says i'm in the wrong country after six months

hello,i know this topic was already discussed but i can't seem to find the solution to my problem anyway.here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't had any problem with spotify. it just worked without saying ...

Newbie

hello, i know this topic was already discussed but i can't seem to find the solution to my problem anyway. here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't ...

MattSuda

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Cannot Sync Local Files

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone. It keeps telling me to sync them while on the same wifi as my laptop which I am but they still don't work. I searche...

Newbie

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone.  It keeps telling me to sync them while on the same wifi as ...

MattSuda

Spotify Star

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

WHERE IS MY PLAYLISTS FOR FREE ACCT ON MAC?

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

Newbie

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

MattSuda

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Spotify Cache on ios

Hi All, I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 50gb free on my iphone. Can someone confirm to me how the lim...

Newbie

Hi All,   I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 5...

MattSuda

Spotify Star

962 Views

1 replies

0 likes

  • 962 Views
  • 1 replies
  • 0 likes

The Spotify App will not open on my IPhone.

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will proceed to the login screen if I tap the login butto...

Newbie

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will p...

MattSuda

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Upgraded to Spotify Premium through Itunes for $12.99. Stopped working after the trial.

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes receipt for confirmation.

Regular

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes rece...

MattSuda

Spotify Star

1113 Views

2 replies

0 likes

  • 1113 Views
  • 2 replies
  • 0 likes

Death metal and black metal stations missing from iOS app radio

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

Roadie

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

742 Views

0 replies

0 likes

  • 742 Views
  • 0 replies
  • 0 likes

Songs are sync but won't play

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the time bar goes back to zero. I tried de-sync the songs...

Casual Listener

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...

AlexisM94

Casual Listener

1142 Views

1 replies

0 likes

bug
Bug iPhone
Bug Playlist
Bugged songs
synced offline won't play
synchronisation
  • 1142 Views
  • 1 replies
  • 0 likes

Linking to individual tracks not working

I often share links to tracks with my mates. For example, 'Hey, loving this song today! '. But all I get now are replied like, 'Which track?!?' because Spotify now sends them to the full album, despite the fact I clicked share on a single track - not...

Regular

I often share links to tracks with my mates.   For example, 'Hey, loving this song today! <url>'.   But all I get now are replied like, 'Which track?!?' because Spotify now sends ...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

not working

hi ya'll i use to be able to use my spotify app on my iphone 5 with my yahama home system & now i can't.It just goes to airplay instead of going through the spotify app to play songs on my home stereo.I just bought the premium & now it's no good to m...

Regular

hi ya'll   i use to be able to use my spotify app on my iphone 5 with my yahama home system & now i can't. It just goes to airplay instead of going through the spotify app to play so...

syler69

Regular

1915 Views

11 replies

0 likes

  • 1915 Views
  • 11 replies
  • 0 likes

When will the standard iOS share sheet UI be implemented in the iOS app?

Hi, Currently a custom share UI will be shown when I'd like to share a video and this limits me. Are there plans to integrate with the standard iOS share sheet? Thanks,Andras

Casual Listener

Hi,   Currently a custom share UI will be shown when I'd like to share a video and this limits me. Are there plans to integrate with the standard iOS share sheet?   Thanks,Andras

MattSuda

Spotify Star

1011 Views

1 replies

0 likes

iOS
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  • 1 replies
  • 0 likes

too soft on car audio

I have a note 4. I connect via Bluetooth to my car audio and I have to turn on the volume really high to hear the songs. I have it on extreme high quality and tried manually adjusting the equalizer. Pandora plays fine on normal volume.

Newbie

I have a note 4. I connect via Bluetooth to my car audio and I have to turn on the volume really high to hear the songs. I have it on extreme high quality and tried manually adjusting the equalizer. ...

Fooly_Kewly

Newbie

1140 Views

1 replies

0 likes

bluetooth
Galaxy
note 4
  • 1140 Views
  • 1 replies
  • 0 likes

After a while synced songs become unplayable

After a certain period of time I have to re sync an entire playlist because some synced songs become unplayable. if i try to play them it says they arent synced. connecting to the same wifi and having both spotify apps open does not sync the unsynced...

Newbie

After a certain period of time I have to re sync an entire playlist because some synced songs become unplayable. if i try to play them it says they arent synced. connecting to the same wifi and havin...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

iPhone 5S Local Files Won't Play

I recently got a new iPhone 5S as opposed to my current 4S. I haven't started using it as my phone because I got it so that I may travel with it, but I've synced it and put all of my apps and data from my 4S onto it. When I put an mp3 files into my m...

Casual Listener

I recently got a new iPhone 5S as opposed to my current 4S. I haven't started using it as my phone because I got it so that I may travel with it, but I've synced it and put all of my apps and data fr...

lukasded

Casual Listener

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Error Message "error in startWithCompletionBlock"

Hi, everytime I plug in my iphone into my bmw connector to use spotify app on my idrive I get an error message. Since I have premium only because I use it in my car it is very annoying. Please find a screenshot attached! That just recently started to...

Casual Listener

Hi,   everytime I plug in my iphone into my bmw connector to use spotify app on my idrive I get an error message. Since I have premium only because I use it in my car it is very annoying....

dbeland

Regular

3451 Views

18 replies

2 likes

  • 3451 Views
  • 18 replies
  • 2 likes

about synching local files

I have put some local files in one playlist that i even got offline. But for some reason when it changes from one song to another it doesnt play the next song until i press it manually on spotify on my desktop. But on my iphone 5s it plays next song ...

Regular

I have put some local files in one playlist that i even got offline. But for some reason when it changes from one song to another it doesnt play the next song until i press it manually on spotify on ...

Matte75

Regular

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Suggestion to add Alphabetical navigatoin control to right side of screen in mobile interface

Please take a look at the suggetion being made here (https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideas_live/article-id/5364/page/2#comments If you agree, then give it a "Kudo" and let's see if we can get this bumped up on the developer...

Regular

Please take a look at the suggetion being made here (https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideas_live/article-id/5364/page/2#comments  If you agree, then give it a "Kudo" a...

Ivan92

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Spotify could disable auto lock

I use my iPad to play musics from Spotify, and use my iPhone as a remote control for it (I launch Spotify on iPad, then launch Spotify on iPhone. both with the same Spotify account, and choose to play on iPad). It works very well, even if auto lock i...

Regular

I use my iPad to play musics from Spotify, and use my iPhone as a remote control for it (I launch Spotify on iPad, then launch Spotify on iPhone. both with the same Spotify account, and choose to pla...

Ivan92

Community Legend

3059 Views

1 replies

0 likes

  • 3059 Views
  • 1 replies
  • 0 likes