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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136333 Views
  • 503 replies
  • 108 likes
  • 136333 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94575 Views
  • 19 replies
  • 38 likes
  • 94575 Views
  • 19 replies
  • 38 likes

Spotify 2.9.0

Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix

  • Casual Listener
  • Updated to spotify 2.9.0 just a little but ago and now I can't search for new music in app. Says connection error try again. Please fix
  • user-removed
  • Not applicable
  • 665 Views
  • 2 replies
  • 0 likes
  • 665 Views
  • 2 replies
  • 0 likes

Solved!! How to play Spotify playlist at my party

Hello I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist. I understand it allows you to store and play it ‘offline’. Have I got this right? I also need a device to store it on and play it throug...

  • Casual Listener
  • Hello   I have my party coming up and I am thinking of signing up to Spotify Premium to create and play a playlist.  I understand it allows you to store and play it ‘offline’.&n...
  • guido1
  • Casual Listener
  • 2079 Views
  • 2 replies
  • 0 likes
  • 2079 Views
  • 2 replies
  • 0 likes

Solved!! Offline Data on iOS app is always empty

good morning from germany, to explain my problem, i start by telling you what kind of equipment i use: iphone 6 64gb (available space 10gb+)spotify premium on my mac the spotify app has the identical lists which are marked to be offline available as ...

  • Casual Listener
  • good morning from germany,   to explain my problem, i start by telling you what kind of equipment i use:   iphone 6 64gb (available space 10gb+) spotify premium   on my mac the ...
  • MattSuda
  • Spotify Star
  • 1109 Views
  • 5 replies
  • 0 likes
  • Premium
  • 1109 Views
  • 5 replies
  • 0 likes

Syncing music offline on spotify version 2.8

I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync. The playlist says it available offline (the green arrow is next to the playlist), but yet all the songs are not synced. Some ...

  • Regular
  • I am trying to sync my music offline on my iphone 6. I have the updated version of spotify, and not all the songs will sync.  The playlist says it available offline (the green arrow is next to t...
  • mellie608
  • Regular
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Problem syncing local files to iPad. Use iPad app for itunes music playback.

Hi, I have an ipad and I love the spotify music ipad app. What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interface. What's the best way to do this because when i click local files on...

  • Newbie
  • Hi,   I have an ipad and I love the spotify music ipad app.   What I want to do is be able to play my itunes library through through the spotify ipad app as it has a much nicer interfac...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Car kit issue

My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else. It used to work fine until about 6 months ago. Ve...

  • Music Fan
  • My Parrot Bluetooth car kit used to show artist and track info.... However now it only shows the first one I play and then keeps showing the same one, despite the fact it's now playing something else...
  • Spotiprobs
  • Music Fan
  • 442 Views
  • 3 replies
  • 0 likes
  • 442 Views
  • 3 replies
  • 0 likes

Solved!! Spotify connect reciever problem

Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, reciever and Iphone. What else can I do?!

  • Casual Listener
  • Hi! After 6 months of succesfull streaming using spotify connect, my reciever (Yamaha 3030) suddenly wont show up in list. Im using iphone6 and iPad. Cables checked to router. Restarted router, recie...
  • Ekemark
  • Casual Listener
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 3GS does not update playlists

There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update. I could not find a sync or update button..

  • Casual Listener
  • There is no way to download my new playlists (created with the Mac Spotify app). I tryed restarting the app, changing views, everything. It just won't update.   I could not find a sync ...
  • doeschewo
  • Casual Listener
  • 798 Views
  • 2 replies
  • 0 likes
  • 798 Views
  • 2 replies
  • 0 likes

Songs stop playing halfway

I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.

  • Casual Listener
  • I have an iPhone 5, and when I play music on Spotify, the songs stop playing halfway into the song.
  • Fishtaco
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

iPad app goes to sleep with IPad if not plugged in since upgrading to iOS 8.3

It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider this for your next update for Apple devices

  • Casual Listener
  • It didn't use to do it. It goes to sleep and stops playing after 15 minutes of inactivity. Or when playing in the background. I noticed this shortly after upgrading device to IOS 8.3. Could consider ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Problema con playlist

Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. Por favor alguien me podría ayudar en esto que es u...

  • Casual Listener
  • Hola, cuento con un iPhone 6 y pues es la quinta vez que me pasa esto : cuando desactivo los datos o cambio de modo disponible offline toda mi playlist se borra y empieza a sincronizarse nuevamente. ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Song start to play but the next song is play instead the first

Hi, I've a problem with some song in my playlist. (on iOs)I click on a song to play it, it start. A few seconds, the next song start to play instead the first song. So impossible to play this song... Some times it work, sometimes it don't work. Any i...

  • Casual Listener
  • Hi,   I've a problem with some song in my playlist. (on iOs) I click on a song to play it, it start. A few seconds, the next song start to play instead the first song.   So impossible ...
  • lebonju
  • Casual Listener
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

HELP!! No icon on iPad after multiple deletes and downloads

I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage storage settings" and delete it. But upon download aga...

  • Newbie
  • I have a 2nd iPad. I have signed out of spotify on the first one. I can download the ap, it looks like it is downloading but then the icon will not show up on the screen. I can find it in "manage sto...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Profile Picture Miniature

Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change...I note this on my iPad, Mac and Playstation 4...thanks in advance...and sorry for my english, that's because i'm from italy.....

  • Casual Listener
  • Hi, i would like to know why if i change the profile picture, with facebook for my profile, the icon, miniature not change... I note this on my iPad, Mac and Playstation 4... thanks in advance....
  • justgeorge7777
  • Casual Listener
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

iPhone 6 - Can't send songs via Spotify, only Facebook and my inbox dissappeared.

I've got an iPhone6, I've recently run into some issues. 1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away.2. I can no longer send songs via "Send to..." -> "Select People". Select...

  • Newbie
  • I've got an iPhone6, I've recently run into some issues.  1. My inbox dissappeared. Sometimes when I first start the app it will show up for a few seconds, but then it goes away. 2. I can no l...
  • jessicalyn78
  • Newbie
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes

Solved!! Offline mode won't work

Hi there, I have a premium account and use the app on my iphone 5.I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do according to the spotify HELP page.The problem is that when I have do...

  • Casual Listener
  • Hi there,   I have a premium account and use the app on my iphone 5. I am having problems with downloading my playlists to offline mode on my phone. I have done everything I should do accordi...
  • romymans
  • Casual Listener
  • 1018 Views
  • 2 replies
  • 0 likes
  • 1018 Views
  • 2 replies
  • 0 likes

Extremely high data usage...

Hello, I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit the roof on my data plan which has never happened before (3 gig)....

  • Casual Listener
  • Hello,    I've been using Spotify on my iPhone 5 for about two years now with no problems whatsoever. The last two months the data usage has been completely nuts from Spotify and I've hit...
  • phi3nd
  • Casual Listener
  • 879 Views
  • 5 replies
  • 0 likes
  • 879 Views
  • 5 replies
  • 0 likes

Specific Album does not play

I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have also move to a newer phone re-installing everything an...

  • Casual Listener
  • I have a specific album "In Rolling Waves - by the Naked and Famous", that just will not play on my iOS device (saved/or streamed). I had remove the app, remove the album, resave it etc. & I have...
  • pooncedric
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes