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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43995 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109518 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302041 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

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  • 19 replies
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Playlists and Friends

Hi Everyone, I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for example and start browsing, it's easy enough to return to the son...

Casual Listener

Hi Everyone,   I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for examp...

MisterJ

Casual Listener

470 Views

2 replies

0 likes

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Error in startWithCompletionBlock when connecting in BMW Connected Drive

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDrive started to work about 3 months back and now is total...

Casual Listener

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDr...

markh1000

Newbie

764 Views

4 replies

0 likes

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New Album Releases not showing up on my iphone

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.Please help.

Newbie

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.P...

tomlind88

Newbie

1302 Views

8 replies

0 likes

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  • 8 replies
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iPod nano not detected

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them. I have tried in many different computers (PC, lap...

Visitor

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them...

rafaelporto

Casual Listener

3825 Views

11 replies

0 likes

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  • 11 replies
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Wrong track dispayed when controlling mac from iPad

Hi When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing when the track starts the ipad displays the wrong track. It sh...

Casual Listener

Hi   When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing wh...

archtom

Casual Listener

774 Views

4 replies

0 likes

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Won't download my whole playlist!!!HELP

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i see left beside the songs a synbol. Whem they are gr...

Newbie

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i s...

Taylor

Community Legend

1620 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Available Offline in Album vs Artist vs Song

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album. For example, I saved a Chicago song to My Music. Under Albums, I chose to make the...

Casual Listener

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album.   For example, I saved&n...

371 Views

0 replies

0 likes

  • 371 Views
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Artist Radio vs Song Radio

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

Casual Listener

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

474 Views

0 replies

0 likes

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Streaming vs. Offline Music Quality

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration. I have several albums,etc saved offline in "normal" quality for when I'm excercising or away from a WiFi connection. Howeve...

Newbie

I've had a Premium subscription for about a year now and finally have gotten a Yamaha reciever capable of Spotify integration.   I have several albums,etc saved offline in "normal" quality for...

Mattosaurus

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
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Solved!! "An Error Occured, Retry"

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am on my wifi.I have tried deleting and reinstalling t...

Regular

Everytime I try to go into 'radio' and 'activity' message comes up saying "An error occurred, retry". Also when I try to search for new music it takes for ever for the menu to load up even when I am ...

aidan_mullan

Regular

4392 Views

7 replies

0 likes

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  • 7 replies
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Can't get premium to activate.

I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three months. Instead I was charged 12.99 from iTunes and ...

Casual Listener

I payed for a spotify premium subscription through the App Store. I should have used the spotify website instead. I thought I was going to relieve the premium service for 99cent for the first three m...

Funkyboss1

Casual Listener

1097 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Help everything is gone

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several gb on my iPhone but in the app nothing's there anymo...

Casual Listener

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several g...

mariuszbecker

Casual Listener

601 Views

2 replies

0 likes

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  • 2 replies
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Friends Activity Updating

I have one friend whose activity isn't updating. They said mine isn't either. Any fix for this? Seems like most other friends are working?

Newbie

I have one friend whose activity isn't updating.  They said mine isn't either.  Any fix for this?  Seems like most other friends are working?  

376 Views

0 replies

0 likes

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  • 0 replies
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Error 127 on iPhone

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top. Do you know what it is? I have tried logging out and logging back in, but that does not fix it. Thanks.

Newbie

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top.  Do you know what it is?  I have tried logging out and logging...

Taylor

Community Legend

5873 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Playlist order on iPhone

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. However when I go back onto my iPhone, the playlist or...

Newbie

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. How...

MattSuda

Spotify Star

661 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Does available offline cost money?

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that was true because I clicked on it by accident and n...

Casual Listener

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that...

ErickRGuetta

Community Legend

3459 Views

3 replies

0 likes

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  • 3 replies
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Discount Family Subscriptions

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Newbie

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Fishtaco

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Crossfade playlist not working

Hi, I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode.Spotify version 3.0.0.2566. Crossfade works fine on my pc.

Newbie

Hi,   I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode. Spotify version 3.0.0.2566.   Crossfade works fine on...

MichaelJerzak

Composer

458 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Restore purchase

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

Newbie

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

AmoosingBerry

Regular

7451 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline not working

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscription.

Newbie

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscr...

Taylor

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes