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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37308 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102927 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299258 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126036 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Help everything is gone

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several gb on my iPhone but in the app nothing's there anymo...

Casual Listener

When I wanted to play music on my iPhone this morning the music played without sound. So I turned my phone off and on again an then all music and playlists were gone. Spotify still takes up several g...

mariuszbecker

Casual Listener

580 Views

2 replies

0 likes

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Friends Activity Updating

I have one friend whose activity isn't updating. They said mine isn't either. Any fix for this? Seems like most other friends are working?

Newbie

I have one friend whose activity isn't updating.  They said mine isn't either.  Any fix for this?  Seems like most other friends are working?  

366 Views

0 replies

0 likes

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Error 127 on iPhone

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top. Do you know what it is? I have tried logging out and logging back in, but that does not fix it. Thanks.

Newbie

I have installed Spotfiy on my iPhone 5s, have premium, and went to my settings to find an error 127 and a red bar at the top.  Do you know what it is?  I have tried logging out and logging...

Taylor

Community Legend

5852 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Playlist order on iPhone

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. However when I go back onto my iPhone, the playlist or...

Newbie

After I create playlist on my iPhone, I want to sort the songs on the playlist in order of Artists. I couldn't find a quick way to do this on my iPhone so logged onto my laptop to sort the order. How...

MattSuda

Spotify Star

637 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Does available offline cost money?

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that was true because I clicked on it by accident and n...

Casual Listener

I recently downloaded spotify and my friend who has been using it more than I did said that when you put "available offline" on it would cost money, or something like that, I was just curious if that...

ErickRGuetta

Community Legend

3442 Views

3 replies

0 likes

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  • 3 replies
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Discount Family Subscriptions

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Newbie

Is there any way to get the student discount to charge to your iTunes account instead of just a card?

Fishtaco

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Crossfade playlist not working

Hi, I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode.Spotify version 3.0.0.2566. Crossfade works fine on my pc.

Newbie

Hi,   I have an Iphone 4 on iOs 7.1.2 and have set up some playlists but crossfade isnt working, in either offline of online mode. Spotify version 3.0.0.2566.   Crossfade works fine on...

MichaelJerzak

Composer

448 Views

1 replies

0 likes

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Solved!! Restore purchase

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

Newbie

I upgraded to premium on my tablet but it isn't updated on my iPhone why and how can I fix this

AmoosingBerry

Regular

7403 Views

2 replies

0 likes

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  • 2 replies
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Offline not working

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscription.

Newbie

I am trialing Spotify for the 1 week free subscription. I have added songs to a playlist but Spotify wont let me play them offline. It comes up with a window saying something about the premium subscr...

Taylor

Community Legend

367 Views

1 replies

0 likes

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  • 1 replies
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Spotify Connect iPhone and Yamaha receiver RX-V477

Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the receiver in the Spotify iPhone app but it will not ...

Newbie

Hi, I saw a thread regarding this issue but with android devices. The thread is not solved either. I have the latest firmware from Yamaha for RX-V477. I have a premium Spotify account. I can see the ...

Pauloforestal

Newbie

1484 Views

2 replies

2 likes

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  • 2 replies
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Always Offline using app...

I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.

Newbie

I love Spotify but I hate the fact I try to use the app and it says I'm "Offline"... May have to go back to Pandora since it works every time.

342 Views

0 replies

0 likes

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Show more popular tracks per artist

When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iOS there are only five – Is there a way to get the t...

Casual Listener

When I want a quick fix of an artist I start at the top of their most popular and let it play through - this works great on desktop with ten tracks which lasts about as long as a regular album. On iO...

MichaelJerzak

Composer

524 Views

2 replies

0 likes

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  • 2 replies
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what great playlist/ radio is playing?

This is a simple question... How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so it's off hte radar. The play icon does not appear on any radio an...

Newbie

This is a simple question...   How to I know what playlist/radio is playing? It's great ...it's from the day beforebut but I haven't 'plussed' it immediately (and i forgot it's name), so ...

372 Views

0 replies

0 likes

what radio or playlist is playing
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Solved!! How do I remove sync'd songs?

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

Casual Listener

Spotify is taking up 2.3gb and on my friends phone it only takes up 1.3gb I'm assuming this is because he doesn't sync songs. How do I unsync songs and free up some memory on my phone?

FruitMeister

Roadie

4371 Views

4 replies

0 likes

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  • 4 replies
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Offline mode synced songs unavailable

So I'm new with spotify premium but I understand how to sync songs. I've set a playlist to offline mode and all the songs synced. When I leave an Internet connection and set spotify to offline mode, the tracks that I previously synced are greyed out ...

Casual Listener

So I'm new with spotify premium but I understand how to sync songs. I've set a playlist to offline mode and all the songs synced. When I leave an Internet connection and set spotify to offline mode, ...

evilpineapple98

Casual Listener

942 Views

2 replies

0 likes

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  • 2 replies
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Lost playlistsI created some playlists last Tuesday evening and they have dissapeared.

I created playlists on Tuesday - I could see them on the computer but not on my phone and now they've gone from my computer also and are no where to be seen.Help!!Could it be to do with me logging in to create playlists on one device while I was logg...

Casual Listener

I created playlists on Tuesday - I could see them on the computer but not on my phone and now they've gone from my computer also and are no where to be seen. Help!! Could it be to do with me loggin...

Chicknsours

Casual Listener

419 Views

2 replies

0 likes

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IPhone 5 BMW connected drive error message

IPhone 6 users have complained about the error message that prevents their iPhones connecting to the BMW connected drive. It is also a problem with iPhone 5 users. Come on Spotify, why bother paying for a premium subscription if you can't use it.This...

Newbie

IPhone 6 users have complained about the error message that prevents their iPhones connecting to the BMW connected drive. It is also a problem with iPhone 5 users. Come on Spotify, why bother paying ...

Ivan92

Community Legend

1470 Views

1 replies

4 likes

  • 1470 Views
  • 1 replies
  • 4 likes

Offline mode not working

So I got premium spotify and for some reason it will not download all my songs I want it to on offline mode! I need help! Please tell me what to do

Newbie

So I got premium spotify and for some reason it will not download all my songs I want it to on offline mode! I need help! Please tell me what to do

Ivan92

Community Legend

1030 Views

1 replies

0 likes

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  • 1 replies
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Certificate invalid or expired (USB IN BMW CARS)

spotyfi to connect the USB cable at BMW is giving error MESSAGE talking that this CERTIFICATE IS expired or invalid. Iseo with the integration with BMW vehicles stopped working.

Visitor

spotyfi to connect the USB cable at BMW is giving error MESSAGE talking that this CERTIFICATE IS expired or invalid. Iseo with the integration with BMW vehicles stopped working.

Ivan92

Community Legend

2151 Views

5 replies

7 likes

Error integration in BMW
  • 2151 Views
  • 5 replies
  • 7 likes

spotify stops and starts

when playing spotify on my ipad mini it works ok but when i airplay it to my Bose speaker it works ok for 20 mins then the music will stop for 5 seconds then start again then it does this over and over again. i have tried re installing everything and...

Newbie

when playing spotify on my ipad mini it works ok but when i airplay it to my Bose speaker it works ok for 20 mins then the music will stop for 5 seconds then start again then it does this over and ov...

326 Views

0 replies

0 likes

  • 326 Views
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  • 0 likes