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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47517 Views
  • 15 replies
  • 36 likes
  • 47517 Views
  • 15 replies
  • 36 likes

Solved!! Cancelled

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no longer charge a money right . Please help me

  • Casual Listener
  • I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no lo...
  • MattSuda
  • Spotify Star
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Solved!! PLEASE HELP cant download music to phone

just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could download my playlists to my phone from 3g internet, but it...

  • Newbie
  • just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could downloa...
  • MattSuda
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Big UX fail: no manageable way to remove songs from a playlist with several hundred songs in it

I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no other means to voice my frustration than to give the ...

  • Casual Listener
  • I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no ot...
  • SpotifyUser75
  • Regular
  • 942 Views
  • 2 replies
  • 0 likes
  • remove songs from playlist
    Search playlists
  • 942 Views
  • 2 replies
  • 0 likes

Solved!! Offline Playlist -> Downloading Songs

Hi guys im a rookie using spotify. For example, if a put the offline mode for a playlist...all songs in this playlist begins to downloadautomaticly to my iphone or i need to download song by song?Thanks!

  • Visitor
  • Hi guys im a rookie using spotify. For example, if a put the offline mode for a playlist...all songs in this playlist begins to downloadautomaticly  to my iphone or i need to download song by so...
  • MattSuda
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Did i miss something new or is the latest iphone app buggered, switch off the spotify app and no mus

The new app does not work, switch to another app and your music stop go to home acreen and music stops, the only way to play misic is have the app open and not close down you phone, what is wrong with this model??

  • Newbie
  • The new app does not work, switch to another app and your music stop go to home acreen and music stops, the only way to play misic is have the app open and not close down you phone, what is wrong wit...
  • MattSuda
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Crashing upon opening the app.

I have an iphone 5 and am a premium subscriber on iOS 8.2, an automatic update for spotify was completed on 23rd March 2015. When I click in to the app I am getting a white screen with the black apple logo and then it returns to the homescreen of my ...

  • Casual Listener
  • I have an iphone 5 and am a premium subscriber on iOS 8.2, an automatic update for spotify was completed on 23rd March 2015. When I click in to the app I am getting a white screen with the black appl...
  • LianneFlood
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

How do you turn off the Mini Connected function?

How do you turn off the Mini Connected function? I don't want to use it. The user interface and responsiveness through the car is exceedingly slow and frustrating. I have to choose between charging my phone and listening to the (gasp!) radio or havin...

  • Casual Listener
  • How do you turn off the Mini Connected function? I don't want to use it. The user interface and responsiveness through the car is exceedingly slow and frustrating.   I have to choose between c...
  • lupetto858
  • Regular
  • 1176 Views
  • 1 replies
  • 0 likes
  • iphone
    Mini Connected
  • 1176 Views
  • 1 replies
  • 0 likes

Some songs won't sync

So I a digital copy of an album and when I bring it into Spotify it will play from my computer but not my phone. However, some songs from the album will play on my phone but not all. Iphone 4, Windows PC Thank you!! please help!

  • Casual Listener
  • So I a digital copy of an album and when I bring it into Spotify it will play from my computer but not my phone. However, some songs from the album will play on my phone but not all. Iphone 4, Window...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Spotify keeps deleting my offline playlists

All of my offline tracks have been deleted off my iPhone 6+ five times in the last week. Why?

  • Casual Listener
  • All of my offline tracks have been deleted off my iPhone 6+ five times in the last week. Why?
  • Daniel999
  • Casual Listener
  • 1066 Views
  • 2 replies
  • 0 likes
  • 1066 Views
  • 2 replies
  • 0 likes

Solved!! iOS search function is not bringing back any results at all. Cannot search period.

Description iOS search function is not bringing back any results at all. Cannot search period. Device + App Versions Being Used: I'm on iPhone 5, iOS 7.1.2 (11D257), AT&T). Spotify Version build: 1.5.0.2728, but this has been happening for approximat...

  • Casual Listener
  • Description iOS search function is not bringing back any results at all. Cannot search period.    Device + App Versions Being Used: I'm on iPhone 5, iOS 7.1.2 (11D257), AT&T). ...
  • JakeJakeJakeJak
  • Casual Listener
  • 8972 Views
  • 26 replies
  • 2 likes
  • 8972 Views
  • 26 replies
  • 2 likes

Solved!! not sync the songs in offline mode with iPhone 5

I have a problem . I installed and reinstalled several times Spotify. I own an iphone 5 . My problem ' that I do not sync the songs in offline mode. Please help me to solve the problem ! Otherwise I 'll be forced to cancel the contract. I expect a he...

  • Casual Listener
  • I have a problem . I installed and reinstalled several times Spotify. I own an iphone 5 . My problem ' that I do not sync the songs in offline mode. Please help me to solve the problem ! Otherwise I ...
  • Mikeycon123
  • Newbie
  • 15792 Views
  • 28 replies
  • 0 likes
  • not sync the songs in offline mode with iPhone 5
  • 15792 Views
  • 28 replies
  • 0 likes

Why is the search function not working?

Is Spotify having technical problems? I just began the free trial period, downloaded an update to the app for my iPhone that claimed to fix "pesky" bugs and now the search function just endlessly loops. My only saved track will no longer play. I've a...

  • Visitor
  • Is Spotify having technical problems? I just began the free trial period, downloaded an update to the app for my iPhone that claimed to fix "pesky" bugs and now the search function just endlessly loo...
  • starbux5000
  • Casual Listener
  • 6555 Views
  • 6 replies
  • 0 likes
  • Free
  • 6555 Views
  • 6 replies
  • 0 likes

Songs not syncing offline

I have an iPhone 5S with over 20GB of free space, i also have an ipad with over 15GB free space. I have uninstalled and reinstalled the spotify app on both devices. No songs are syncing - they all have grey arrows not going green. I paid for spotify ...

  • Casual Listener
  • I have an iPhone 5S with over 20GB of free space, i also have an ipad with over 15GB free space. I have uninstalled and reinstalled the spotify app on both devices. No songs are syncing - they all ha...
  • 337 Views
  • 0 replies
  • 0 likes
  • 337 Views
  • 0 replies
  • 0 likes

Iphone 5s lokale Dateien

hallo, leider habe ich noch keine lösung gefunden, wie man lokale dateien auf das iphone bzw. ipad bekommt.das mit offline usw. funktioniert ja nicht dauerhaft und musik mit itunes übertragen reicht auch nicht. es müsste doch gehen, das man wie auf d...

  • Regular
  • hallo,   leider habe ich noch keine lösung gefunden, wie man lokale dateien auf das iphone bzw. ipad bekommt. das mit offline usw. funktioniert ja nicht dauerhaft und musik mit itunes übertra...
  • 497 Views
  • 0 replies
  • 0 likes
  • Windows
  • 497 Views
  • 0 replies
  • 0 likes

Songs skipping before finishing

Ever since the latest update, my Spotify is skipping songs before they are finished. Right in the middle of the song, it'll just end and go to the next song on the queue.I am using my IPhone 5c. Please fix this or I will end my premium subscription

  • Casual Listener
  • Ever since the latest update, my Spotify is skipping songs before they are finished. Right in the middle of the song, it'll just end and go to the next song on the queue. I am using my IPhone 5c. ...
  • MattSuda
  • Spotify Star
  • 3935 Views
  • 3 replies
  • 0 likes
  • Mac
  • 3935 Views
  • 3 replies
  • 0 likes

Queue not using all songs in a playlist

I have a playlist with around 300+ songs on it. It's my standard "driving" playlist. For some reason when I start playing and put it on shuffle, the queue only selects maybe 50 songs and plays them in a loop. I want all my songs, not the same ones ov...

  • Casual Listener
  • I have a playlist with around 300+ songs on it. It's my standard "driving" playlist. For some reason when I start playing and put it on shuffle, the queue only selects maybe 50 songs and plays them i...
  • MattSuda
  • Spotify Star
  • 1150 Views
  • 1 replies
  • 1 likes
  • 1150 Views
  • 1 replies
  • 1 likes

Cant play synct Local-File

Hi, I cant play for some reason few of my allready synct Local-files anymore. Several week ago I was able to do.

  • Newbie
  • Hi, I cant play for some reason few of my allready synct Local-files anymore. Several week ago I was able to do.
  • MattSuda
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Offline syncing

When i try to sync my playlist it dosent work. But when i turn off wifi and go over to 3G it works perfect. How can this be?

  • Newbie
  • When i try to sync my playlist it dosent work. But when i turn off wifi and go over to 3G it works perfect. How can this be?
  • MattSuda
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

When is the "Devices" menu coming back?

When will an update be released to bring back the "Devices" menu and pairing functionality? I got a new phone and still cannot sync my local files to it. It's been almost 2 weeks. Please, Matt Suda, do not give me the same copied and pasted response ...

  • Visitor
  • When will an update be released to bring back the "Devices" menu and pairing functionality? I got a new phone and still cannot sync my local files to it. It's been almost 2 weeks.    Plea...
  • MattSuda
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Any iPhone sound enhancing apps work with Spotify?

Most recent one I tried was the amp - Audyssey Media Player, which does not seem to work with Spotify. Does anyone know of anything? Audyssey app has profiles for common headphones/earbuds and also allows additional settings. Would like to find somet...

  • Visitor
  • Most recent one I tried was the amp - Audyssey Media Player, which does not seem to work with Spotify.  Does anyone know of anything?  Audyssey app has profiles for common headphones/earbud...
  • pikleyano
  • Newbie
  • 7411 Views
  • 5 replies
  • 2 likes
  • 7411 Views
  • 5 replies
  • 2 likes