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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 78246 Views
  • 17 replies
  • 37 likes
  • 78246 Views
  • 17 replies
  • 37 likes

Some Premium accounts are not working

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...

  • Newbie
  • I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...
  • Aacores
  • Newbie
  • 551 Views
  • 2 replies
  • 0 likes
  • Login
  • 551 Views
  • 2 replies
  • 0 likes

Some songs are clean but when I play it the explicit song plays

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

  • Regular
  • so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

High data usage while OFFLINE mode

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even though I have played nothing but offline mode playlist...

  • Newbie
  • I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even tho...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Crashing Problem

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I held the home and lock buttons in and that also did ...

  • Casual Listener
  • Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I h...
  • MikityMik
  • Casual Listener
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Do you need to turn on "Available Offline" in Songs, Albums AND Artists?

Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questions. So I gave up after trying twice, and hopefully someo...

  • Casual Listener
  • Hi there.  I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questi...
  • TheKingLives
  • Music Fan
  • 2114 Views
  • 8 replies
  • 1 likes
  • iphone
    offline mode
  • 2114 Views
  • 8 replies
  • 1 likes

touch preview doesn't work for blind users

i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. pleas...

  • Casual Listener
  • i am a blind user of spotify and i am using the iphone with ios 8 and voice over.  when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't w...
  • jessieh9-us
  • Casual Listener
  • 555 Views
  • 4 replies
  • 0 likes
  • 555 Views
  • 4 replies
  • 0 likes

Solved!! No descarga las canciones ios8.1

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo?Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo offline " y lo descarga, pero como al cuarto álbum que qui...

  • Casual Listener
  • Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo? Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo off...
  • Lquiiroga
  • Casual Listener
  • 575 Views
  • 2 replies
  • 0 likes
  • 575 Views
  • 2 replies
  • 0 likes

Spotify Connect won't find my iPhone but other devices work fine

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...

  • Newbie
  • About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...
  • 875 Views
  • 0 replies
  • 0 likes
  • iPhone 5S
  • 875 Views
  • 0 replies
  • 0 likes

Syncing Local music from my computer to my Ipod

Hello,I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my local files songs on my iPod.can y'all please tell me ...

  • Newbie
  • Hello, I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my l...
  • fatchap95
  • Newbie
  • 1314 Views
  • 3 replies
  • 0 likes
  • 1314 Views
  • 3 replies
  • 0 likes

Different "offline songs" on different devices?

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I go in a metro or somewhere where there is not internet acces...

  • Casual Listener
  • I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago.   I use it mainly on my IPhone, on which I need to have offline songs saved since when I ...
  • Mattosaurus
  • Community Legend
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes

What am I paying $9.99 a month for?

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we want... But, at what point does Spotify say, hey, m...

  • Gig Goer
  • This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we ...
  • Swanny
  • Community Legend
  • 411 Views
  • 1 replies
  • 1 likes
  • 411 Views
  • 1 replies
  • 1 likes

I can't search for a song.

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

  • Newbie
  • I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

I know this is beat to death - but please can we update random/shuffle play

I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed. At least commercials helped me forget what played just an hour earlier. ...

  • Casual Listener
  • I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed.  At least commer...
  • user-removed
  • Not applicable
  • 388 Views
  • 3 replies
  • 1 likes
  • 388 Views
  • 3 replies
  • 1 likes

no message in my inbox

Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me.I have tried to install again and cancel cache memory but it doesn t workPlease help

  • Newbie
  • Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me. I have tried to install again and cancel cache memory but it doesn t work Please help
  • 451 Views
  • 0 replies
  • 1 likes
  • message inbox
  • 451 Views
  • 0 replies
  • 1 likes

Some Songs in playlist are not playing

So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last song the playlist restarts. Is there a way to get e...

  • Regular
  • So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last ...
  • TheAspiringNerd
  • Regular
  • 3119 Views
  • 6 replies
  • 0 likes
  • 3119 Views
  • 6 replies
  • 0 likes

BMW Connected Drive and resuming music

I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them. I have some of the issues that I have seen others mention, like slow navigation of...

  • Regular
  • I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them.   I have some of the iss...
  • 762 Views
  • 0 replies
  • 0 likes
  • 762 Views
  • 0 replies
  • 0 likes

Red download arrows

Since the last update there are the usual download arrows next to songs I wanted to download. What does thats mean?

  • Roadie
  • Since the last update there are the usual download arrows next to songs I wanted to download. What does thats mean?
  • 3721 Views
  • 0 replies
  • 3 likes
  • 3721 Views
  • 0 replies
  • 3 likes

Tengo Premium, pero en un momento dado Spotify no me deja descargar nada

Hola a todos, tengo Spotify Premium y lo tengo en mi iPhone, lo que pasa es que cuando trata de descargar la música, las diez primeras playlist si funcionan y descargar sin ningún problema. Pero luego llega una playlist que empieza a descargarse pero...

  • Newbie
  • Hola a todos, tengo Spotify Premium y lo tengo en mi iPhone, lo que pasa es que cuando trata de descargar la música, las diez primeras playlist si funcionan y descargar sin ningún problema. Pero lueg...
  • Ivan92
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Content

While listening to the Into the Woods soundtrack tonight from a followed playlist, it switched to a "suggested" song following two tracks off the soundtrack. Normally this wouldn't be an issue, but my four year old daughter was listening and it chang...

  • Newbie
  • While listening to the Into the Woods soundtrack tonight from a followed playlist, it switched to a "suggested" song following two tracks off the soundtrack. Normally this wouldn't be an issue, but m...
  • Ivan92
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes