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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68539 Views
  • 16 replies
  • 37 likes
  • 68539 Views
  • 16 replies
  • 37 likes

I used to be able to import itunes playlists

Last year I used to be able to drag itunes playlists into spotify. I would then make the playlist avilable offline, and my songs that were not in spority would be copied in. With the latest releases, this feature seems to be gone and all my itunes pl...

  • Casual Listener
  • Last year I used to be able to drag itunes playlists into spotify.  I would then make the playlist avilable offline, and my songs that were not in spority would be copied in.  With the late...
  • antiduplicity
  • Casual Listener
  • 1005 Views
  • 3 replies
  • 0 likes
  • 1005 Views
  • 3 replies
  • 0 likes

Not all functions working over mobile network

Hi all, I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants to listen to a specific song or album it doesn't work. Yet when he connects ...

  • Casual Listener
  • Hi all,   I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants t...
  • OviiiOne
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Not receiving song in inbox 2015 iphone6 and songs not going out?

Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015

  • Newbie
  • Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015
  • whisper2120
  • Casual Listener
  • 291 Views
  • 1 replies
  • 1 likes
  • 291 Views
  • 1 replies
  • 1 likes

Solved!! Problem with sync local files

So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my computer, add it to the Spotify and it works there, and...

  • Casual Listener
  • So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my comp...
  • ewww
  • Casual Listener
  • 2661 Views
  • 11 replies
  • 0 likes
  • 2661 Views
  • 11 replies
  • 0 likes

Playlist wont sync on iphone

Hi,After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do. The sync bar quickly appear and then vanish when i lose my internet connection, but nothing happens. Any ideas ? Thanks

  • Casual Listener
  • Hi, After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do.   The sync bar quickly appear and then vanish when i lose my internet co...
  • ggarro
  • Casual Listener
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Spotify wont work on my iphone 4

I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.

  • Casual Listener
  • I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.
  • Ivan92
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • Spotify not working
  • 543 Views
  • 1 replies
  • 0 likes

Sync not working

Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reinstall the app then it will sometimes sync the first ...

  • Newbie
  • Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reins...
  • OviiiOne
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • synced offline won't play
  • 366 Views
  • 1 replies
  • 0 likes

"Trending" not translate on french version

Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? Must be "Tendances"

  • Newbie
  • Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? 🙂    Must be "Tendances" 😉
  • 241 Views
  • 0 replies
  • 1 likes
  • 241 Views
  • 0 replies
  • 1 likes

Login modal error

DescriptionLogin error modal has missing titleA more detailed description, using numbered steps1. Logged in to Spotify app on iPhone #12. Logged in to Spotify app on iPhone #2 (using same username & password)3. iPhone #1 provides a modal where at the...

  • Visitor
  • Description Login error modal has missing title A more detailed description, using numbered steps 1. Logged in to Spotify app on iPhone #1 2. Logged in to Spotify app on iPhone #2 (using same u...
  • Daniel
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Strange playback behaviour (shuffle, queue, sequential playback)

iOS 2.8.0.2381 Hasn't Spotify app started behaving rather strangely??? 1a. Sequential playback - when I click on sth, e.g. one of the popular tracks on the artist's page, app should play stuff sequentially starting from this track. It plays one track...

  • Newbie
  •  iOS 2.8.0.2381   Hasn't Spotify app started behaving rather strangely???   1a. Sequential playback - when I click on sth, e.g. one of the popular tracks on the artist's page, app ...
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Can you put Playlists in your own specific order (playlists. NOT songs)?

In YOUR MUSIC it's showing my list of playlists (NB I'm talking about playlists and not songs in playlists). I know you can give some sort of sorting to this list of playlists, but I want to put them in my own order. Can you drag playlists around to ...

  • Casual Listener
  • In YOUR MUSIC it's showing my list of playlists (NB I'm talking about playlists and not songs in playlists). I know you can give some sort of sorting to this list of playlists, but I want to put them...
  • Zakk
  • Gig Goer
  • 677 Views
  • 6 replies
  • 0 likes
  • 677 Views
  • 6 replies
  • 0 likes

Kendrick Lamar Chapter Six song will not play

I am a premium member. I am able to download the song. I have removed and added it from my music and it will not play. It won't play from the artist page either. All other songs will play except that one. Fix this please.

  • Newbie
  • I am a premium member. I am able to download the song. I have removed and added it from my music and it will not play. It won't play from the artist page either. All other songs will play except that...
  • Jordi
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! How do I remove a song from a playlist?

I used to be able to swipe and delete, but now it only deletes from "My Music" whatever that means. How do I do this?

  • Regular
  • I used to be able to swipe and delete, but now it only deletes from "My Music" whatever that means.  How do I do this?
  • Zakk
  • Gig Goer
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

not getting all notifications

I move between my iPhone and desktop all day. Notifications for new songs I've asked for are showing up on some devices and then not on others. Frustrating. How can I get all notifications to appear on all devices?Where can I find a history of my not...

  • Newbie
  • I move between my iPhone and desktop all day.  Notifications for new songs I've asked for are showing up on some devices and then not on others.  Frustrating.   How can I get all not...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

My Desktop App Doesnt show 'Devices' Section and cannot sync my iphone

Hi there. I have had this problem for over a month. The desktop app doesn't sisplay usual ' DEVICES' section at all, so I cannot 'hand pick' playlists for my iphone as the app doesn't see it at all! I have tried: Reinstalling both Iphone and Desktop ...

  • Casual Listener
  • Hi there. I have had this problem for over a month.   The desktop app doesn't sisplay usual ' DEVICES' section at all, so I cannot 'hand pick' playlists for my iphone as the app doesn't see it...
  • malinaf1
  • Casual Listener
  • 1594 Views
  • 6 replies
  • 1 likes
  • 1594 Views
  • 6 replies
  • 1 likes

Wrong unread number badge on activity (again)

Hello,After i update ios app to 2.8.0 today, it shows 1 or 2 unread activity but i read all already. I click on it to show latest activities, cant see any new activity but it still show same numbers.

  • Visitor
  • Hello, After i update ios app to 2.8.0 today, it shows 1 or 2 unread activity but i read all already. I click on it to show latest activities, cant see any new activity but it still show same numb...
  • user-removed
  • Not applicable
  • 517 Views
  • 2 replies
  • 0 likes
  • bug
  • 517 Views
  • 2 replies
  • 0 likes

Is it possible for someone to hack an existing playlist?

My wife had a very strange incident happen and it is rather disturbing. I know there has to be a logical explaination for it, but haven't been able to find one. The playlist my wife was playing for my infant son was "Nursery Rhymes Mania!". It was pl...

  • Casual Listener
  • My wife had a very strange incident happen and it is rather disturbing. I know there has to be a logical explaination for it, but haven't been able to find one.   The playlist my wife was play...
  • Swanny
  • Community Legend
  • 919 Views
  • 5 replies
  • 0 likes
  • 919 Views
  • 5 replies
  • 0 likes

Messages Across Devices

Not sure if this is really 'help' but... I use Spotify on my iPhone and on my desktop, but it annoys me that I'll have tons of message notifications on my phone and none on my desktop. If I open the message on the desktop it does not remove it from t...

  • Regular
  • Not sure if this is really 'help' but...   I use Spotify on my iPhone and on my desktop, but it annoys me that I'll have tons of message notifications on my phone and none on my desktop. If I ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Songs skip when in my car on offline mode

When I go into offline mode and connect to my car. The first song plays but every song after only plays a few seconds and then goes to the next song. If I disconnect and then reconnect, the same problem happens.Help!!!

  • Newbie
  • When I go into offline mode and connect to my car. The first song plays but every song after only plays a few seconds and then goes to the next song. If I disconnect and then reconnect, the same prob...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Playlist insists on playing removed track

For the past few weeks, I've been experiencing a bug in the iPhone client.I have a "current" playlist which I swap songs in and out of on a weekly basis.This playlist is also set to sync for offline use.When I play new tracks, after a few songs the p...

  • Regular
  • For the past few weeks, I've been experiencing a bug in the iPhone client. I have a "current" playlist which I swap songs in and out of on a weekly basis. This playlist is also set to sync for offl...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes