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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136164 Views
  • 503 replies
  • 108 likes
  • 136164 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94184 Views
  • 19 replies
  • 38 likes
  • 94184 Views
  • 19 replies
  • 38 likes

Toggle end time/remaining time not working after update on iPad

That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlist pane.

  • Casual Listener
  • That feature came in pretty handy. Why did it disappear? I am talking about clicking on the end time on the right side of the scrub timeline to see it toggle to remaining time. The one on the playlis...
  • Moni564
  • Casual Listener
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Some local files never sync to iPhone

Most local files are syncing to my phone, but some just never do. The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out.Renaming them, moving them, or copying them in Finder has no effect.Nei...

  • Casual Listener
  • Most local files are syncing to my phone, but some just never do.   The files in question actually used to sync (before the recent changes to Spotify) but now show up as grayed out. Renaming t...
  • user-removed
  • Not applicable
  • 422 Views
  • 3 replies
  • 2 likes
  • 422 Views
  • 3 replies
  • 2 likes

Solved!! Iv lost all my music on my android galaxy note 4

Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried everything!!

  • Casual Listener
  • Iv lost all my music, saved artist etc all I can see is my recently played. Issue occurred while listening to spotify. When I went to switch artist there was nothing. Signed in and out Iv tried every...
  • jlm7215
  • Casual Listener
  • 1102 Views
  • 2 replies
  • 1 likes
  • 1102 Views
  • 2 replies
  • 1 likes

Premium not working

Hello,I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went back to no subscription even though I've been charged fo...

  • Newbie
  • Hello, I subscribed to premium last week by accident when I entered into my free trial period. The payment of $13 is withdrawn from my account, but when the "free" trial was over my account went b...
  • user-removed
  • Not applicable
  • 414 Views
  • 1 replies
  • 1 likes
  • 414 Views
  • 1 replies
  • 1 likes

Volume on my iPhone seems to be lower

Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my computer, but lowers drastically on my iPhone spotify ap...

  • Casual Listener
  • Some of my songs volume on my spotify playlists, seem to be rather low in terms of others. These songs are from my local files. The problem is that the volume on that song works perfectly on my compu...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Solved!! Available Offilne green title

Hi, so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others.Is this a bug or what's the reason for a green song title? Thanks

  • Composer
  • Hi,   so I wanted to make a playlist available offline. Everything seems to be ok but one song's title is in green not white as the others. Is this a bug or what's the reason for a green song...
  • AeroZ
  • Composer
  • 1659 Views
  • 2 replies
  • 0 likes
  • 1659 Views
  • 2 replies
  • 0 likes

iTunes Billing issues

Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can pay $9.99+tax with an option to pay less and that th...

  • Casual Listener
  • Hi. This is my first community post and I must say that iPhone users have to pay $12.99+TAX because there is no other way and that credit card users / PayPal / any other kind of payment methods can p...
  • OviiiOne
  • Community Legend
  • 797 Views
  • 3 replies
  • 0 likes
  • 797 Views
  • 3 replies
  • 0 likes

Spotify music starts playing after missed call?

This is a really weird issue I have been having on and off for quite a long time: I will be listening to music in my car for example, using the headphone jack. I leave the car and I unplug the music, which pauses the music on spotify (the phone is lo...

  • Casual Listener
  • This is a really weird issue I have been having on and off for quite a long time:   I will be listening to music in my car for example, using the headphone jack.  I leave the car and I ...
  • alexlr
  • Casual Listener
  • 3040 Views
  • 5 replies
  • 0 likes
  • 3040 Views
  • 5 replies
  • 0 likes

Nothing will load on spotify for Iphone 4

I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app but in doing so all of my offline playlists have been...

  • Casual Listener
  • I am using an Iphone 4 for spotify and nothing will load, when I attempt to search a song I get "an error occurred" message, the browse function will not load at all, I tried redownloading the app bu...
  • zomgitsdennis
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • 467 Views
  • 2 replies
  • 0 likes

Mirror Phone Library on Spotify

Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I want to move all that is on my music app to a playlist mar...

  • Newbie
  •  Hi, I am very close to pulling the trigger on Spotify Premium, but I am having trouble with just one aspect. Is there any way I can import songs from my phone library to spotify. Basically, I w...
  • MattSuda
  • Spotify Star
  • 985 Views
  • 1 replies
  • 0 likes
  • 985 Views
  • 1 replies
  • 0 likes

Browse tab says offline - v 2.3.0

Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tried re-installing, login-logout - but nothing seems...

  • Casual Listener
  • Hello, spotify's browse feature was working fine till today and all of a sudden the browse tab on my iphone started saying that i am offline, whereas i'm perfectly connected to the network. I have tr...
  • Feargalmckenna
  • Casual Listener
  • 769 Views
  • 3 replies
  • 1 likes
  • Browse
    iOS
  • 769 Views
  • 3 replies
  • 1 likes

Solved!! Songs keep pausing

When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.

  • Newbie
  • When I play any song after about 5-10 seconds the song pauses and won't play again but my account isn't beong used on another device or by anyone else.
  • MattSuda
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

My computer and phone are too synced!

Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem. DescriptionThe problem that I am having is that Spotify always plays the same songs in the same order whenever i starts a new playlist. I have S...

  • Roadie
  • Hi, I found a bug on my iOS computer and my android phone. I'll use the tamplate to describe the problem.   Description The problem that I am having is that Spotify always plays the same song...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

Can't sync local files from desktop to iPod

I have local files in my desktop, but they don't show up in my iPod. I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf do you they want me to do here? This is SO frustrating. No other t...

  • Casual Listener
  • I have local files in my desktop, but they don't show up in my iPod.    I cant sync my devices to spotify either, because they got rid of the devices. I'm connected to the same wifi. Wtf ...
  • AeroZ
  • Composer
  • 480 Views
  • 3 replies
  • 0 likes
  • 480 Views
  • 3 replies
  • 0 likes

Can't share songs using iphone

Hi! I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones. I can share songs with this facebook friend using my computer, but not my iphone - I go through the sequence and it says shared su...

  • Newbie
  • Hi!  I'm a premium member trying to share with another spotify premium member. We both are on facebook and have iphones.  I can share songs with this facebook friend using my computer, but...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Spotify Premium

I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ?? What happened??

  • Casual Listener
  • I have payed for spotify premium and it has been working well now for about 6 months. However, I haven't deactivated the premium nor has no one else but it has suddenly gone back to a free account ??...
  • kgunnells
  • Roadie
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

Spotify Crashes When Logging in with Facebook (IOS 8)

DescriptionFor the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I've not had a problem until recently, and there have been ...

  • Casual Listener
  • Description For the past 2 weeks, I've been unable to log in to Spotify on my Iphone to use my premium service. After pressing Login and attempting to log in through facebook, the app closes. I...
  • Kennyboy88
  • Casual Listener
  • 1208 Views
  • 4 replies
  • 1 likes
  • 1208 Views
  • 4 replies
  • 1 likes

Advice for playlists

Im a premium user on iOS devices. I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices. Is it recommended that you delete the previous week's list and create a ...

  • Newbie
  • Im a premium user on iOS devices.   I subscribe to a few playlists which update weekly - such as BBC 6 Music. However when the playlists changes, this doesnt update on my devices.   Is ...
  • Ivan92
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

My spotify premium wont work

Hi,I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium service.My mobile phone is an iphone and my mobile ca...

  • Casual Listener
  • Hi, I have a prepaid subscripiton with a premium subscription when i registered with it. I followed the steps and i used my phone number linked with my facebook account to have it avail the premium ...
  • Ivan92
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Browse feature won't work

All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.

  • Newbie
  • All of a sudden the browse feature in my Spotify app isn't working. It claims I'm offline, but I'm not. I'm connected to my wifi.
  • lindaclaudette
  • Newbie
  • 507 Views
  • 2 replies
  • 1 likes
  • 507 Views
  • 2 replies
  • 1 likes