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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

  • 43969 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109492 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302031 Views

62 replies

16 likes

  • 302031 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127996 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Offline Albums/Songs/Artists not syncing anymore.. Playlists ok

None of my albums, songs, or artists saved offline will sync anymore via Imac to Iphone6.. but playlists still do. Anyone have a solution to this?

Casual Listener

None of my albums, songs, or artists saved offline will sync anymore via Imac to Iphone6.. but playlists still do.   Anyone have a solution to this?

DanL_91

Newbie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Song on Mobile plays different version than song on Desktop

I recently started a Premium 30 day trial. Downloaded the Spotify desktop program and created a beefy playlist. One of the songs I included in my playlist was "Build me up Buttercup" by the Foundations. When I play it on the desktop, it sounds like t...

Newbie

I recently started a Premium 30 day trial. Downloaded the Spotify desktop program and created a beefy playlist.  One of the songs I included in my playlist was "Build me up Buttercup" by the Fou...

bschafrath

Newbie

986 Views

1 replies

2 likes

  • 986 Views
  • 1 replies
  • 2 likes

Wrong song displayed in Spotify Connect

Hello,Here's the problem I encounter when I add a song to queue from my iPad to be played in my mac desktop using Spotify Connect: The song will play but the ipad is showing the songs from the initial playlist. The Ipad won't display any song that ha...

Regular

Hello, Here's the problem I encounter when I add a song to queue from my iPad to be played in my mac desktop using Spotify Connect:  The song will play but the ipad is showing the songs from t...

archtom

Casual Listener

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!! New Releases error message

I keep getting the error message "An error occurred" when I try and open New Releases. I have done a fresh reinstall of the app and turned my phone off and on again. Anyone know how I can fix this problem?

Music Fan

I keep getting the error message "An error occurred" when I try and open New Releases. I have done a fresh reinstall of the app and turned my phone off and on again. Anyone know how I can fix this pr...

TheKingLives

Music Fan

1442 Views

6 replies

1 likes

  • 1442 Views
  • 6 replies
  • 1 likes

Spotify connect doesn't work between two iOS devices

Hi all,My iPhone is connected to the speaker and I want to control the music playing on it via my iPad mini. This doesn't work. I can't see the iPhone on iPad and I can't see the iPad on iPhone.The weird thing is I can control the music on Windows la...

Regular

Hi all, My iPhone is connected to the speaker and I want to control the music playing on it via my iPad mini. This doesn't work. I can't see the iPhone on iPad and I can't see the iPad on iPhone. ...

burabil

Regular

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
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Solved!! New playlist not showing up on mobile app (iphone4)

So, I made a new playlist on the desktop client but it's not showing up on my phone. I searched the forums and tried the suggestions I found, such as re-logging, resetting my phone and even re-installing the Spotify app. Nothing works. If I add songs...

Casual Listener

So, I made a new playlist on the desktop client but it's not showing up on my phone. I searched the forums and tried the suggestions I found, such as re-logging, resetting my phone and even re-instal...

Froudini

Casual Listener

754 Views

2 replies

0 likes

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  • 2 replies
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my phone can't sync for offline mode

Hi! I recently bought spotify premium and I'm having some issues with the app on my iPhone, I own an iphone 5c and when I try to makea playlist for offline mode the phone doesn't sync the music and I don't know why because I didn't have this issue be...

Newbie

Hi! I recently bought spotify premium and I'm having some issues with the app on my iPhone, I own an iphone 5c and when I try to make a playlist for offline mode the phone doesn't sync the music and...

MattSuda

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
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Change country

I'm trying to change my country, which has defaulted to the U.S. I'm in Canada. The drop down country list is only giving me the option for US. Help!

Newbie

I'm trying to change my country, which has defaulted to the U.S. I'm in Canada. The drop down country list is only giving me the option for US. Help!

MattSuda

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Solved!! Devices folder

There is no "Devices folder" on Spotify. I'm using V10.4.90. I have tried attaching a new iPod Touch running the latest software which does not show up in Spotify. The same goes for Android phones. I've tried deleting Spotify and reloading it various...

Casual Listener

There is no "Devices folder" on Spotify. I'm using V10.4.90. I have tried attaching a new iPod Touch running the latest software which does not show up in Spotify. The same goes for Android phones. I...

MattSuda

Spotify Star

1114 Views

5 replies

0 likes

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  • 5 replies
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iOS large player is now smaller

I launched spotify this morning after about 30 minutes or so the player was smaller any one have a solution to this?

Regular

I launched spotify this morning after about 30 minutes or so the player was smaller any one have a solution to this?

MattSuda

Spotify Star

834 Views

3 replies

1 likes

  • 834 Views
  • 3 replies
  • 1 likes

Disappearing albums?

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

Newbie

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

MattSuda

Spotify Star

587 Views

2 replies

0 likes

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  • 2 replies
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spotifuggle says i'm in the wrong country after six months

hello,i know this topic was already discussed but i can't seem to find the solution to my problem anyway.here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't had any problem with spotify. it just worked without saying ...

Newbie

hello, i know this topic was already discussed but i can't seem to find the solution to my problem anyway. here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't ...

MattSuda

Spotify Star

430 Views

1 replies

0 likes

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  • 1 replies
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Cannot Sync Local Files

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone. It keeps telling me to sync them while on the same wifi as my laptop which I am but they still don't work. I searche...

Newbie

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone.  It keeps telling me to sync them while on the same wifi as ...

MattSuda

Spotify Star

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

WHERE IS MY PLAYLISTS FOR FREE ACCT ON MAC?

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

Newbie

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

MattSuda

Spotify Star

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Spotify Cache on ios

Hi All, I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 50gb free on my iphone. Can someone confirm to me how the lim...

Newbie

Hi All,   I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 5...

MattSuda

Spotify Star

945 Views

1 replies

0 likes

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  • 1 replies
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The Spotify App will not open on my IPhone.

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will proceed to the login screen if I tap the login butto...

Newbie

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will p...

MattSuda

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Upgraded to Spotify Premium through Itunes for $12.99. Stopped working after the trial.

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes receipt for confirmation.

Regular

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes rece...

MattSuda

Spotify Star

1090 Views

2 replies

0 likes

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  • 2 replies
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Death metal and black metal stations missing from iOS app radio

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

Roadie

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

732 Views

0 replies

0 likes

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Songs are sync but won't play

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the time bar goes back to zero. I tried de-sync the songs...

Casual Listener

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...

AlexisM94

Casual Listener

1128 Views

1 replies

0 likes

bug
Bug iPhone
Bug Playlist
Bugged songs
synced offline won't play
synchronisation
  • 1128 Views
  • 1 replies
  • 0 likes