Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 388376 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted that my account is on 'Free' again. But when I opene...
Casual Listener
Hi guys I badly need your help. So this morning I opened my spotify account on web then cancelled my premium subscription immediately a day before the "Free Premium Tutorial" ends. I was then noted t...
Jordi
Community Legend
799 Views
2 replies
0 likes
if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
Newbie
if i click on the song on my phone it says song not synced and if i click learn more, a menu poppes up giving me 4 simple steps but even after completing them it's not working
user-removed
Not applicable
416 Views
1 replies
0 likes
My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
Newbie
My music is playing at a slightly higher pitch and slightly slow on Spotify for iOS, any advice?
Jordi
Community Legend
327 Views
1 replies
0 likes
When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some time. No other tracks do this just the ones on this album.Ho...
Casual Listener
When playing an old fvourite album, Joe Jackson's I'm the Man, all I get is silence.. The time bar is progressing but no sound. This is on iPhone and iPad. It has also been like it for some tim...
colinbythesea
Casual Listener
529 Views
2 replies
0 likes
Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own.Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the sound stops.And my playlists have seemingly vanished...
Casual Listener
Since I updated my spotify app I've had two major issues and I can't seem to find a solution on my own. Any track I play stops after about 1:30 minutes. The second-counter keeps ticking away but the...
the_ckalle
Casual Listener
366 Views
2 replies
0 likes
I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. My playlists show up on the iTouch, but I am running...
Casual Listener
I am new to Spotify. I have created playlists on a desktop PC and organized the lists in the order I want the songs to play. I am trying to stream the play lists to some speakers through my iTouch. M...
Merk7
Casual Listener
448 Views
2 replies
0 likes
Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
Visitor
Is anybody else having this problem? My Spotify all keeps freezing, closing unexpectedly, and it takes a long time to respond to track changes etc. Why is this?
gizmoruf
Casual Listener
1361 Views
3 replies
1 likes
I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month till August
Roadie
I signed up for the 99 cent promotion but I cancelled it my account will go back to free unless I go back to premium now the promotion will go to August will I be charged the 99 cents every month til...
Ivan92
Community Legend
517 Views
3 replies
0 likes
App Store does not have the Spotity version for my iPod Touch 5.When can i Get it?
Casual Listener
App Store does not have the Spotity version for my iPod Touch 5. When can i Get it?
Ivan92
Community Legend
528 Views
1 replies
0 likes
I've been trying to get the trial all day I just made an account and I have never had premium before.
Newbie
I've been trying to get the trial all day I just made an account and I have never had premium before.
Erkan_Yılmaz
Community Legend
344 Views
1 replies
0 likes
I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tracks that I have thumbed down have come back!! I got excited...
Newbie
I have been a Premium member for three years, and I have always thumbed down songs on Radio because I don't like them. This always worked to NEVER PLAY THE SONG AGAIN. Today, however, the tr...
1142 Views
0 replies
1 likes
I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will start and stop on its own, over and over. I'm assu...
Newbie
I've been having a problem whenever I come up from being underground (on the subway). I'll be listening to a playlist I have syned offline and as soon as I get service back on my phone, the song will...
veegh
Newbie
502 Views
1 replies
0 likes
When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before
Casual Listener
When closing my iPod on my iPhone 5 by sliding it up my music stops then when I slide up from the bottom it changes the song, can anyone help me stop this? It never use to do this before 😓
Channy1989
Casual Listener
355 Views
1 replies
0 likes
the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
Newbie
the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
muriloberbel
Newbie
311 Views
1 replies
0 likes
Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
Newbie
Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
ErickRGuetta
Community Legend
606 Views
1 replies
0 likes
As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.
Gig Goer
As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...
420 Views
0 replies
0 likes
Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...
Regular
Hai, got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right ...
Amstaff
Regular
478 Views
1 replies
0 likes
I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds then would stop making sound. My volume was up all t...
Newbie
I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds t...
527 Views
0 replies
0 likes
DescriptionWhen I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again. The same message appears immediately after trying to research. I haven't changed any...
Newbie
Description When I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again. The same message appears ...
512 Views
0 replies
0 likes
Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happening. The app is also incredibly sluggish when using it...
Casual Listener
Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happ...
mallegra
Newbie
3211 Views
9 replies
0 likes