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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31020 Views

40 replies

9 likes

  • 31020 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95661 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293999 Views

60 replies

15 likes

  • 293999 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123902 Views

19 replies

38 likes

  • 123902 Views
  • 19 replies
  • 38 likes

Solved!! New playlist not showing up on mobile app (iphone4)

So, I made a new playlist on the desktop client but it's not showing up on my phone. I searched the forums and tried the suggestions I found, such as re-logging, resetting my phone and even re-installing the Spotify app. Nothing works. If I add songs...

Casual Listener

So, I made a new playlist on the desktop client but it's not showing up on my phone. I searched the forums and tried the suggestions I found, such as re-logging, resetting my phone and even re-instal...

Froudini

Casual Listener

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

my phone can't sync for offline mode

Hi! I recently bought spotify premium and I'm having some issues with the app on my iPhone, I own an iphone 5c and when I try to makea playlist for offline mode the phone doesn't sync the music and I don't know why because I didn't have this issue be...

Newbie

Hi! I recently bought spotify premium and I'm having some issues with the app on my iPhone, I own an iphone 5c and when I try to make a playlist for offline mode the phone doesn't sync the music and...

MattSuda

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Change country

I'm trying to change my country, which has defaulted to the U.S. I'm in Canada. The drop down country list is only giving me the option for US. Help!

Newbie

I'm trying to change my country, which has defaulted to the U.S. I'm in Canada. The drop down country list is only giving me the option for US. Help!

MattSuda

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Devices folder

There is no "Devices folder" on Spotify. I'm using V10.4.90. I have tried attaching a new iPod Touch running the latest software which does not show up in Spotify. The same goes for Android phones. I've tried deleting Spotify and reloading it various...

Casual Listener

There is no "Devices folder" on Spotify. I'm using V10.4.90. I have tried attaching a new iPod Touch running the latest software which does not show up in Spotify. The same goes for Android phones. I...

MattSuda

Spotify Star

1045 Views

5 replies

0 likes

  • 1045 Views
  • 5 replies
  • 0 likes

iOS large player is now smaller

I launched spotify this morning after about 30 minutes or so the player was smaller any one have a solution to this?

Regular

I launched spotify this morning after about 30 minutes or so the player was smaller any one have a solution to this?

MattSuda

Spotify Star

800 Views

3 replies

1 likes

  • 800 Views
  • 3 replies
  • 1 likes

Disappearing albums?

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

Newbie

So used to be able to get Sam Sure & Giacomo Low EP. Even saved it in my music and now no songs are listed under the album name, cover art, etc. What gives?

MattSuda

Spotify Star

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

spotifuggle says i'm in the wrong country after six months

hello,i know this topic was already discussed but i can't seem to find the solution to my problem anyway.here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't had any problem with spotify. it just worked without saying ...

Newbie

hello, i know this topic was already discussed but i can't seem to find the solution to my problem anyway. here is my tragedy: i tranfered to germany (from italy) in october2014, and i hadn't ...

MattSuda

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Cannot Sync Local Files

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone. It keeps telling me to sync them while on the same wifi as my laptop which I am but they still don't work. I searche...

Newbie

I just got spotify premium and made my playlist availible offline but all the local files in that playlists do not work on my iphone.  It keeps telling me to sync them while on the same wifi as ...

MattSuda

Spotify Star

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

WHERE IS MY PLAYLISTS FOR FREE ACCT ON MAC?

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

Newbie

I have free acct, was using my iPad until my cord frayed and haven't ordered new one yet. Have Spotify on my Mac but cannot find any of my music anywhere? Help!

MattSuda

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Spotify Cache on ios

Hi All, I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 50gb free on my iphone. Can someone confirm to me how the lim...

Newbie

Hi All,   I have tried looking around and cannot really find the answer I am looking for. I am in a situation where I have a limited data allowance on my mobile contract but I do have around 5...

MattSuda

Spotify Star

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

The Spotify App will not open on my IPhone.

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will proceed to the login screen if I tap the login butto...

Newbie

I have an IPhone 5S with iOS 8.3 and I am unable to open the latest version of the Spotify app (3.0.0). Upon opening, the app will freeze and not respond to any touch commands. Occasionally it will p...

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Upgraded to Spotify Premium through Itunes for $12.99. Stopped working after the trial.

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes receipt for confirmation.

Regular

I upgraded to Spotify Premium through Itunes app store for $12.99. I had premium for 7 days with the trial and now that my trial is up I dont have premium anymore. Here is a picture of my Itunes rece...

MattSuda

Spotify Star

1046 Views

2 replies

0 likes

  • 1046 Views
  • 2 replies
  • 0 likes

Death metal and black metal stations missing from iOS app radio

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

Roadie

A few days ago, I noticed the radio stations of death metal and black metal were missing from my iPhone Spotify app. I did not delete them. I don't know why they're gone.

713 Views

0 replies

0 likes

  • 713 Views
  • 0 replies
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Songs are sync but won't play

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the time bar goes back to zero. I tried de-sync the songs...

Casual Listener

Some of my songs which are in offline playlists and saved in 'My music' don't play. When I click on the songs, the time bar is running, but there is no music and when I touch the pause button, the ti...

AlexisM94

Casual Listener

1103 Views

1 replies

0 likes

bug
Bug iPhone
Bug Playlist
Bugged songs
synced offline won't play
synchronisation
  • 1103 Views
  • 1 replies
  • 0 likes

Linking to individual tracks not working

I often share links to tracks with my mates. For example, 'Hey, loving this song today! '. But all I get now are replied like, 'Which track?!?' because Spotify now sends them to the full album, despite the fact I clicked share on a single track - not...

Regular

I often share links to tracks with my mates.   For example, 'Hey, loving this song today! <url>'.   But all I get now are replied like, 'Which track?!?' because Spotify now sends ...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

not working

hi ya'll i use to be able to use my spotify app on my iphone 5 with my yahama home system & now i can't.It just goes to airplay instead of going through the spotify app to play songs on my home stereo.I just bought the premium & now it's no good to m...

Regular

hi ya'll   i use to be able to use my spotify app on my iphone 5 with my yahama home system & now i can't. It just goes to airplay instead of going through the spotify app to play so...

syler69

Regular

1700 Views

11 replies

0 likes

  • 1700 Views
  • 11 replies
  • 0 likes

When will the standard iOS share sheet UI be implemented in the iOS app?

Hi, Currently a custom share UI will be shown when I'd like to share a video and this limits me. Are there plans to integrate with the standard iOS share sheet? Thanks,Andras

Casual Listener

Hi,   Currently a custom share UI will be shown when I'd like to share a video and this limits me. Are there plans to integrate with the standard iOS share sheet?   Thanks,Andras

MattSuda

Spotify Star

977 Views

1 replies

0 likes

iOS
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  • 1 replies
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too soft on car audio

I have a note 4. I connect via Bluetooth to my car audio and I have to turn on the volume really high to hear the songs. I have it on extreme high quality and tried manually adjusting the equalizer. Pandora plays fine on normal volume.

Newbie

I have a note 4. I connect via Bluetooth to my car audio and I have to turn on the volume really high to hear the songs. I have it on extreme high quality and tried manually adjusting the equalizer. ...

Fooly_Kewly

Newbie

1108 Views

1 replies

0 likes

bluetooth
Galaxy
note 4
  • 1108 Views
  • 1 replies
  • 0 likes

After a while synced songs become unplayable

After a certain period of time I have to re sync an entire playlist because some synced songs become unplayable. if i try to play them it says they arent synced. connecting to the same wifi and having both spotify apps open does not sync the unsynced...

Newbie

After a certain period of time I have to re sync an entire playlist because some synced songs become unplayable. if i try to play them it says they arent synced. connecting to the same wifi and havin...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes