Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246589 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131736 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456332 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309971 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregularly so if there is any way I can get it back, someo...
I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregula...
Community Legend
444 Views
1 replies
0 likes
I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!
I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...
Community Legend
608 Views
1 replies
0 likes
After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...
After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...
Newbie
1722 Views
3 replies
1 likes
When you start the app you're presented with the following options: SearchNowMomentsRunningMusicShowsYour Library As it turns out, if I'm outside and wanting to save my mobile data allowance, the only one I'm interested in is the last one: the music ...
When you start the app you're presented with the following options: Search Now Moments Running Music Shows Your Library As it turns out, if I'm outside and wanting to sav...
Community Legend
947 Views
1 replies
0 likes
Yesterday my iphone 4S show me an update in the appthe content says (The new experience of genders ins Spotify now is avilable for iPad)I download the update but the from yesterday to today when you try to open the app;my mobile restart....Please hel...
Yesterday my iphone 4S show me an update in the app the content says (The new experience of genders ins Spotify now is avilable for iPad) I download the update but the from yesterday to today when ...
Casual Listener
809 Views
2 replies
0 likes
When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike
When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike
352 Views
0 replies
0 likes
Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Black, or White. I do have the latest iOS which is iOS ...
Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Blac...
Newbie
83426 Views
8 replies
1 likes
Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listened to once : the track stops at the end and freeze, no matter...
Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listene...
422 Views
0 replies
0 likes
Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 seconds. Happens with any track. Tried uninstalling and reinstalli...
Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 second...
Newbie
2204 Views
3 replies
0 likes
Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relancer les syncronisations. Ce n'est pas simultané sur tous les apparei...
Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relance...
342 Views
0 replies
0 likes
Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random song from the album next, not the next track on th...
Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random...
Spotify Star
488 Views
1 replies
0 likes
When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]
When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...
Spotify Star
340 Views
1 replies
0 likes
What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...
What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...
Spotify Star
1038 Views
1 replies
0 likes
Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?
Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?
Spotify Star
1091 Views
3 replies
0 likes
I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...
I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...
Spotify Star
636 Views
2 replies
0 likes
Contraté 3 meses por 9 pesos y me cobraron 99 pesos
Contraté 3 meses por 9 pesos y me cobraron 99 pesos
Community Legend
844 Views
1 replies
0 likes
I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" because I sync it offline or is it quality "extreme" bec...
I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" becau...
Casual Listener
13829 Views
6 replies
0 likes
I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I wouldn't have to take my phone out every time I got ...
I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I w...
Casual Listener
5627 Views
8 replies
0 likes
It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ease help
It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ...
Community Legend
622 Views
1 replies
0 likes
My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.
My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.
Community Legend
729 Views
1 replies
0 likes
