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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43956 Views

44 replies

10 likes

  • 43956 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109462 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

  • 302024 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127988 Views

19 replies

38 likes

  • 127988 Views
  • 19 replies
  • 38 likes

Solved!! Scrobble on Last.fm while iOS device is locked

Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts recommending to reinstall the App but before doing that and havi...

Music Fan

Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts...

JJMG

Newbie

1326 Views

3 replies

0 likes

iOS
iphone
scrobble
  • 1326 Views
  • 3 replies
  • 0 likes

iOS playlists not syncing

My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried logging out and back in, uninstalling and re-installin...

Newbie

My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried log...

user-removed

Not applicable

836 Views

2 replies

0 likes

Offline playlists unavailable
  • 836 Views
  • 2 replies
  • 0 likes

Can't play Spotify in Shazam (on iPhone)

Hello fellow Spotify users, Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something went wrong "... (i've attached a photo, it's in Dutch but you ge...

Regular

Hello fellow Spotify users,   Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something we...

verwoerdrv

Newbie

1783 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

SPOTIFY EN EL MÓVIL

LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN. COMO PUEDO SOLUCIONARLO? GRACIAS.

Newbie

  LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN.   C...

indawx

Newbie

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Spotify player suddenly smaller?

I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notice an update for Spotify in the app store, so I'm as...

Music Fan

I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notic...

cara_nc

Casual Listener

4726 Views

19 replies

2 likes

  • 4726 Views
  • 19 replies
  • 2 likes

iPhone app ford audio integration

The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing

Newbie

The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
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New Spotify

So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any attention, but either way, I do not have the New Spotfiy...

Casual Listener

So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any atten...

Swanny

Community Legend

780 Views

1 replies

0 likes

New Spotify
  • 780 Views
  • 1 replies
  • 0 likes

Username changed.

I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my Facebook name is still there, I went on to the desk...

Casual Listener

I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my ...

Landygirl87

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Ipod nano 7th gen don't appear under device

I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with the same result. Can you please provide me with a sol...

Casual Listener

I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with th...

ambi_app

Newbie

2043 Views

4 replies

0 likes

  • 2043 Views
  • 4 replies
  • 0 likes

Shazam fails in adding songs to automatically generated playlist

Hello,For some time Shazam cannot add songs to its automatically generated playlist on Spotify.I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothing has changed.Any idea about how to fix it?

Casual Listener

Hello, For some time Shazam cannot add songs to its automatically generated playlist on Spotify. I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothin...

PhantomDiesel

Roadie

1319 Views

1 replies

0 likes

Playlists
Shazam
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  • 1 replies
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Solved!! Spotify Connect on iPad Mini 2

I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone. Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the first apps I downloaded (version 3.1.0.2150). So far, it works grea...

Casual Listener

I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone.    Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the f...

PhantomDiesel

Roadie

4574 Views

4 replies

0 likes

  • 4574 Views
  • 4 replies
  • 0 likes

Spotify new features for iPad

Why cant i get the new features on Spotify on my iPad?

Community Legend

Why cant i get the new features on Spotify on my iPad?

tleaves

Casual Listener

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

IPad issues

I have recently started experiencing issues with the iPad app:1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is affecting any song i try to stream, as well as any se...

Newbie

I have recently started experiencing issues with the iPad app: 1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is ...

DasPeter

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

I phone 6 issue

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in order for it to work ... I think it is only happeni...

Newbie

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in ...

PhantomDiesel

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

FYI: special characters in playlist name affects offline sync

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6. I think I traced the issue: I had a special character (a plus sign, i.e. "+") in my playlist name, which was somehow preventing me from syncing my music. I ...

Newbie

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6.     I think I traced the issue: I had a special character (a plus sign, i.e. "+") i...

1479 Views

0 replies

1 likes

  • 1479 Views
  • 0 replies
  • 1 likes

Spotify won't sync offline playlists

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On some playlists, it syncs half of the songs, and on oth...

Regular

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On som...

vturner830

Newbie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Saved songs gone

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

Casual Listener

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

dinomight

Spotify Star

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Plays one song only

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but that song and it started when I was playing with the ...

Newbie

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but th...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Spotify new features in offline mode

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

Regular

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

MattSuda

Spotify Star

1367 Views

3 replies

0 likes

  • 1367 Views
  • 3 replies
  • 0 likes

Spotify crashing can't open app

Anybody else having this problem. I cant open the app it just immediately closes.

Roadie

Anybody else having this problem. I cant open the app it just immediately closes. 

dinomight

Spotify Star

652 Views

1 replies

0 likes

spotify app won't work
  • 652 Views
  • 1 replies
  • 0 likes