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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37326 Views

41 replies

10 likes

  • 37326 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102966 Views

115 replies

12 likes

Other
  • 102966 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
  • 1317 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299270 Views

61 replies

16 likes

  • 299270 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126060 Views

19 replies

38 likes

  • 126060 Views
  • 19 replies
  • 38 likes

Spotify new features for iPad

Why cant i get the new features on Spotify on my iPad?

Community Legend

Why cant i get the new features on Spotify on my iPad?

tleaves

Casual Listener

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

IPad issues

I have recently started experiencing issues with the iPad app:1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is affecting any song i try to stream, as well as any se...

Newbie

I have recently started experiencing issues with the iPad app: 1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is ...

DasPeter

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

I phone 6 issue

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in order for it to work ... I think it is only happeni...

Newbie

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in ...

PhantomDiesel

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

FYI: special characters in playlist name affects offline sync

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6. I think I traced the issue: I had a special character (a plus sign, i.e. "+") in my playlist name, which was somehow preventing me from syncing my music. I ...

Newbie

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6.     I think I traced the issue: I had a special character (a plus sign, i.e. "+") i...

1456 Views

0 replies

1 likes

  • 1456 Views
  • 0 replies
  • 1 likes

Spotify won't sync offline playlists

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On some playlists, it syncs half of the songs, and on oth...

Regular

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On som...

vturner830

Newbie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Saved songs gone

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

Casual Listener

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

dinomight

Spotify Star

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Plays one song only

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but that song and it started when I was playing with the ...

Newbie

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but th...

MattSuda

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Spotify new features in offline mode

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

Regular

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

MattSuda

Spotify Star

1355 Views

3 replies

0 likes

  • 1355 Views
  • 3 replies
  • 0 likes

Spotify crashing can't open app

Anybody else having this problem. I cant open the app it just immediately closes.

Roadie

Anybody else having this problem. I cant open the app it just immediately closes. 

dinomight

Spotify Star

648 Views

1 replies

0 likes

spotify app won't work
  • 648 Views
  • 1 replies
  • 0 likes

Spotify not showing devices, iPhone 6 (and PS4) not updating playlists

Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to) and so my mobile version has playlists that are mi...

Newbie

Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to)...

mastrwhil

Casual Listener

2637 Views

2 replies

1 likes

devices
Playlists
Spotify
  • 2637 Views
  • 2 replies
  • 1 likes

Solved!! Is the available offline option now obsolete?

Hello folks, When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being saved for offline use automatically.I found an old post whe...

Casual Listener

Hello folks,   When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being...

MattSuda

Spotify Star

1080 Views

4 replies

0 likes

  • 1080 Views
  • 4 replies
  • 0 likes

Spotify activ on background - still consumes battery - iOS8

Hi together, I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that spotify is still active in background after I stopped the music hour...

Gig Goer

Hi together,   I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that sp...

Alfonx

Regular

1527 Views

3 replies

1 likes

  • 1527 Views
  • 3 replies
  • 1 likes

I just bought premium and it's not working

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

Newbie

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

MattSuda

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Lowercase 's' prepended to all strings when iOS language is Romainian

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended to the start of all text strings within the app. If the iOS s...

Casual Listener

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended ...

alexstana96

Newbie

1230 Views

3 replies

0 likes

bug
iOS
regression
  • 1230 Views
  • 3 replies
  • 0 likes

I do not get the characteristic of running spotify

last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?

Music Fan

last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?

luannai

Music Fan

1215 Views

6 replies

0 likes

  • 1215 Views
  • 6 replies
  • 0 likes

Low streaming quality

Hi,I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low.My internet connection is not the problem, it is about 500kB/s.Any idea what I can do?Thanks in...

Casual Listener

Hi, I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low. My internet connection is not the proble...

linusg

Casual Listener

2112 Views

2 replies

0 likes

iOS
iphone
quality
streaming
streaming quality
  • 2112 Views
  • 2 replies
  • 0 likes

Cant find album by band kreator

Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to my music but cannot play it .And the music shows n...

Casual Listener

Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to...

MattSuda

Spotify Star

1773 Views

3 replies

0 likes

  • 1773 Views
  • 3 replies
  • 0 likes

iPad 1 not visible for other devices through Connect

My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect.iMac does see my Android phone, and phone does see my iMac without any problem. All devices are conne...

Visitor

My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect. iMac does see my Android phone, and phone does s...

385 Views

0 replies

1 likes

  • 385 Views
  • 0 replies
  • 1 likes

Recently added on IOS

Why cant you choose for recently added in à playlist.Because on android spotify app you can.Please explain me

Newbie

Why cant you choose for recently added in à playlist. Because on android spotify app you can. Please explain me

MattSuda

Spotify Star

663 Views

1 replies

0 likes

recently added
why
  • 663 Views
  • 1 replies
  • 0 likes

New update

Where is the new ruining feature they're advertising with an update?

Casual Listener

Where is the new ruining feature they're advertising with an update?

Pete

Roadie

747 Views

3 replies

0 likes

  • 747 Views
  • 3 replies
  • 0 likes