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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43904 Views

44 replies

10 likes

  • 43904 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109449 Views

116 replies

13 likes

Other
  • 109449 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
  • 1670 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

  • 302024 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127978 Views

19 replies

38 likes

  • 127978 Views
  • 19 replies
  • 38 likes

No more free spotifuggle on my i phone !!??

Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.

Newbie

Can't get free listening anymore on i-phone 4s.  It displays the "go premium" Spotify ad.   I click on "got it", as I usually do to get rid of it and it just stays stuck.

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Offline playlist sync - 2 devices (ipod / ipad) different sync

Hello, I hope this is an easy one to answer.. I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. But I do not have the enough capacity on my iphone.. Is there a way to...

Visitor

Hello,   I hope this is an easy one to answer..   I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. B...

user-removed

Not applicable

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Cant control volume

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my accountSomeone help me pleaSe!!!

Newbie

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my account Someone help me pleaSe!!!

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Covers Iphone 6

Hi, Can we put missing covers to a local file?....is there any way to achieve this?... Thanks.

Casual Listener

Hi,   Can we put missing covers to a local file?....is there any way to achieve this?...   Thanks.

marcometal

Casual Listener

799 Views

4 replies

0 likes

  • 799 Views
  • 4 replies
  • 0 likes

Solved!! Spotify running

I see everyone talking about the Spotify Running feature. What is this?

Regular

I see everyone talking about the Spotify Running feature. What is this?

DasPeter

Community Legend

1316 Views

1 replies

0 likes

Spotify running
  • 1316 Views
  • 1 replies
  • 0 likes

change the country

Hello,How many times can I change my country in spotify free? And how can I do it?Thank you so much!

Newbie

Hello, How many times can I change my country in spotify free? And how can I do it? Thank you so much!

DasPeter

Community Legend

1695 Views

1 replies

1 likes

  • 1695 Views
  • 1 replies
  • 1 likes

Solved!! Problem with image

Hello everyone, i have a problem with Spotify on my iPhone. Why it is like this now? Usually the picture is much bigger. Thanks for your help.

Casual Listener

Hello everyone, i have a problem with Spotify on my iPhone.  Why it is like this now? Usually the picture is much bigger.  Thanks for your help.      

user-removed

Not applicable

1025 Views

5 replies

0 likes

  • 1025 Views
  • 5 replies
  • 0 likes

Solved!! playing a station continously

I am a premium customer. When playing a sation, after one song Spotify quits!

Regular

I am a premium customer. When playing a sation, after one song Spotify quits!

12161232002

Casual Listener

1138 Views

8 replies

0 likes

  • 1138 Views
  • 8 replies
  • 0 likes

Bad sound quality compared to windows version

I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...

Casual Listener

I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...

jamienieuwland1

Casual Listener

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Offline mode syncs just half the songs

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the only list i have available on offline mode and it ha...

Newbie

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the o...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

iPhone 5 not showing up in devices on Spotify for Windows

Hello everyone, I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop version. I have deleted and redownloaded both for the iPhone ...

Visitor

Hello everyone,   I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop...

kwamin

Regular

3157 Views

3 replies

0 likes

devices
iphone
Not showing up
  • 3157 Views
  • 3 replies
  • 0 likes

Solved!! Include description in my published playlist

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see attached screenshots).I use the desktop PC client, iP...

Music Fan

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see at...

MattSuda

Spotify Star

15450 Views

1 replies

2 likes

  • 15450 Views
  • 1 replies
  • 2 likes

Login without facebook

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent that from happening to me. It won't let me login on my...

Newbie

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent tha...

Taylor

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Online

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

Newbie

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

MattSuda

Spotify Star

677 Views

2 replies

0 likes

Mac
  • 677 Views
  • 2 replies
  • 0 likes

Songs Not Playing On IOS

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the same problem! Pretty upset because I'm paying for Pre...

Casual Listener

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the sa...

Ivan92

Community Legend

628 Views

1 replies

0 likes

Spotify not working
  • 628 Views
  • 1 replies
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Playlists Load, But Songs & Radio Won't Play

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ignoring me.

Newbie

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ig...

adriennestorrs

Casual Listener

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

All menus disappearing

Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc, all that shows up is artwork and I can only swipe ...

Newbie

Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc,...

MattSuda

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Update problem.

Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stopping.I pay the hefty Australian premium fee of $15, an...

Casual Listener

Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stoppin...

Rakesludge

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

What speaker would allow you to stream Spotify Premium in a Hospital through Ipad or mac laptop?

I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bluetooth or the hospitals wifi network. The hospital...

Casual Listener

I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bl...

Swanny

Community Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Solved!! Wrong Country

I bought a ipod touch n downloaded Spotify but got the wrong country in it , how can I change it

Casual Listener

I  bought a ipod touch n downloaded Spotify  but got the wrong country in it , how can I change it

user-removed

Not applicable

2301 Views

15 replies

0 likes

  • 2301 Views
  • 15 replies
  • 0 likes