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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31062 Views

40 replies

9 likes

  • 31062 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95695 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294014 Views

60 replies

15 likes

  • 294014 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123909 Views

19 replies

38 likes

  • 123909 Views
  • 19 replies
  • 38 likes

iPhone app ford audio integration

The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing

Newbie

The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

New Spotify

So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any attention, but either way, I do not have the New Spotfiy...

Casual Listener

So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any atten...

Swanny

Community Legend

742 Views

1 replies

0 likes

New Spotify
  • 742 Views
  • 1 replies
  • 0 likes

Username changed.

I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my Facebook name is still there, I went on to the desk...

Casual Listener

I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my ...

Landygirl87

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Ipod nano 7th gen don't appear under device

I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with the same result. Can you please provide me with a sol...

Casual Listener

I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with th...

ambi_app

Newbie

1991 Views

4 replies

0 likes

  • 1991 Views
  • 4 replies
  • 0 likes

Shazam fails in adding songs to automatically generated playlist

Hello,For some time Shazam cannot add songs to its automatically generated playlist on Spotify.I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothing has changed.Any idea about how to fix it?

Casual Listener

Hello, For some time Shazam cannot add songs to its automatically generated playlist on Spotify. I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothin...

PhantomDiesel

Roadie

1291 Views

1 replies

0 likes

Playlists
Shazam
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  • 1 replies
  • 0 likes

Solved!! Spotify Connect on iPad Mini 2

I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone. Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the first apps I downloaded (version 3.1.0.2150). So far, it works grea...

Casual Listener

I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone.    Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the f...

PhantomDiesel

Roadie

4516 Views

4 replies

0 likes

  • 4516 Views
  • 4 replies
  • 0 likes

Spotify new features for iPad

Why cant i get the new features on Spotify on my iPad?

Community Legend

Why cant i get the new features on Spotify on my iPad?

tleaves

Casual Listener

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

IPad issues

I have recently started experiencing issues with the iPad app:1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is affecting any song i try to stream, as well as any se...

Newbie

I have recently started experiencing issues with the iPad app: 1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is ...

DasPeter

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

I phone 6 issue

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in order for it to work ... I think it is only happeni...

Newbie

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in ...

PhantomDiesel

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

FYI: special characters in playlist name affects offline sync

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6. I think I traced the issue: I had a special character (a plus sign, i.e. "+") in my playlist name, which was somehow preventing me from syncing my music. I ...

Newbie

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6.     I think I traced the issue: I had a special character (a plus sign, i.e. "+") i...

1419 Views

0 replies

1 likes

  • 1419 Views
  • 0 replies
  • 1 likes

Spotify won't sync offline playlists

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On some playlists, it syncs half of the songs, and on oth...

Regular

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On som...

vturner830

Newbie

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Saved songs gone

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

Casual Listener

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

dinomight

Spotify Star

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Plays one song only

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but that song and it started when I was playing with the ...

Newbie

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but th...

MattSuda

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Spotify new features in offline mode

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

Regular

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

MattSuda

Spotify Star

1284 Views

3 replies

0 likes

  • 1284 Views
  • 3 replies
  • 0 likes

Spotify crashing can't open app

Anybody else having this problem. I cant open the app it just immediately closes.

Roadie

Anybody else having this problem. I cant open the app it just immediately closes. 

dinomight

Spotify Star

635 Views

1 replies

0 likes

spotify app won't work
  • 635 Views
  • 1 replies
  • 0 likes

Spotify not showing devices, iPhone 6 (and PS4) not updating playlists

Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to) and so my mobile version has playlists that are mi...

Newbie

Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to)...

mastrwhil

Casual Listener

2613 Views

2 replies

1 likes

devices
Playlists
Spotify
  • 2613 Views
  • 2 replies
  • 1 likes

Solved!! Is the available offline option now obsolete?

Hello folks, When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being saved for offline use automatically.I found an old post whe...

Casual Listener

Hello folks,   When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being...

MattSuda

Spotify Star

1025 Views

4 replies

0 likes

  • 1025 Views
  • 4 replies
  • 0 likes

Spotify activ on background - still consumes battery - iOS8

Hi together, I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that spotify is still active in background after I stopped the music hour...

Gig Goer

Hi together,   I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that sp...

Alfonx

Regular

1501 Views

3 replies

1 likes

  • 1501 Views
  • 3 replies
  • 1 likes

I just bought premium and it's not working

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

Newbie

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

MattSuda

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Lowercase 's' prepended to all strings when iOS language is Romainian

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended to the start of all text strings within the app. If the iOS s...

Casual Listener

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended ...

alexstana96

Newbie

1183 Views

3 replies

0 likes

bug
iOS
regression
  • 1183 Views
  • 3 replies
  • 0 likes