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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237844 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119075 Views

117 replies

13 likes

Other
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  • 117 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2710 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305591 Views

62 replies

16 likes

  • 305591 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130912 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Local files not syncing anymore

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...

Regular

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...

ptofil

Newbie

1685 Views

3 replies

1 likes

  • 1685 Views
  • 3 replies
  • 1 likes

iOS App menu page useless if you've got a mobile data allowance

When you start the app you're presented with the following options: SearchNowMomentsRunningMusicShowsYour Library As it turns out, if I'm outside and wanting to save my mobile data allowance, the only one I'm interested in is the last one: the music ...

Gig Goer

When you start the app you're presented with the following options:   Search Now Moments Running Music Shows Your Library   As it turns out, if I'm outside and wanting to sav...

LordRollin

Community Legend

931 Views

1 replies

0 likes

Interface
mobile data
the obtuse wizards of Spotify mountain who decide the minor annoyances of thousands based on the consistency of their breakfast
  • 931 Views
  • 1 replies
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Problems in update 3.0.0 :mansad:

Yesterday my iphone 4S show me an update in the appthe content says (The new experience of genders ins Spotify now is avilable for iPad)I download the update but the from yesterday to today when you try to open the app;my mobile restart....Please hel...

Casual Listener

Yesterday my iphone 4S show me an update in the app the content says (The new experience of genders ins Spotify now is avilable for iPad) I download the update but the from yesterday to today when ...

ugaldej

Casual Listener

792 Views

2 replies

0 likes

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  • 2 replies
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Album art mission when in offline mode.

When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike

Newbie

When I am using Spotify on my iphone 6 plus offline,  album art does not show.   This has been happening for about 2 weeks now.    Any help is appreciated.   Mike

344 Views

0 replies

0 likes

  • 344 Views
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Solved!! How do I use Spotify (free) on my iPhone?

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Black, or White. I do have the latest iOS which is iOS ...

Casual Listener

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Blac...

micki31

Newbie

83376 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

One track stops the queue and can't repeat itself

Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listened to once : the track stops at the end and freeze, no matter...

Visitor

Hi,   So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listene...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
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Solved!! sound stops after approx 30 seconds

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 seconds. Happens with any track. Tried uninstalling and reinstalli...

Newbie

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays.   Restarting the app results in track again playing for 30 second...

mkbean

Newbie

2195 Views

3 replies

0 likes

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  • 3 replies
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Spotify crash au démarrage sur tous mes supports mobiles iOS

Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relancer les syncronisations. Ce n'est pas simultané sur tous les apparei...

Newbie

Bonjour,    J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relance...

336 Views

0 replies

0 likes

  • 336 Views
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Albums not playing in order

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random song from the album next, not the next track on th...

Newbie

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random...

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

[BUG][iOS] Controlling phone app from desktop

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]

Newbie

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...

MattSuda

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Now tab gone

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...

Newbie

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...

MattSuda

Spotify Star

1008 Views

1 replies

0 likes

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  • 1 replies
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Spotify running

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

Newbie

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

MattSuda

Spotify Star

1067 Views

3 replies

0 likes

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  • 3 replies
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Spotify PREMIUM NOT WORKING ON IOS!!

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...

Casual Listener

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...

MattSuda

Spotify Star

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Cobro mal

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

Visitor

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

OviiiOne

Community Legend

819 Views

1 replies

0 likes

mal cobro
me cobraron mal
meses de premium mal
Premium
  • 819 Views
  • 1 replies
  • 0 likes

Solved!! Sync Quality

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" because I sync it offline or is it quality "extreme" bec...

Casual Listener

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" becau...

icebabe

Casual Listener

13768 Views

6 replies

0 likes

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  • 6 replies
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No Track Information (Title, Artist, Artwork) on BMW

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I wouldn't have to take my phone out every time I got ...

Regular

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I w...

jhnrk3

Casual Listener

5564 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Premium on iPhone app

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ease help

Casual Listener

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ...

Taylor

Community Legend

609 Views

1 replies

0 likes

Web Player
  • 609 Views
  • 1 replies
  • 0 likes

Playlists deleted and song only plays for 1 and a half minutes

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.

Casual Listener

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds. 

Taylor

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Track on IOS device isn't matching what's playing through PS4

Hey For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the track I started playing when syncing the devices together. When I ...

Newbie

Hey 🙂   For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the tra...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Queue fails in ios

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in the queue was playing, but my iPhone said that anot...

Regular

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in ...

695 Views

0 replies

1 likes

bug
fail
queue
  • 695 Views
  • 0 replies
  • 1 likes