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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31084 Views

40 replies

9 likes

  • 31084 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95703 Views

115 replies

12 likes

Other
  • 95703 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
  • 1050 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294019 Views

60 replies

15 likes

  • 294019 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123911 Views

19 replies

38 likes

  • 123911 Views
  • 19 replies
  • 38 likes

change the country

Hello,How many times can I change my country in spotify free? And how can I do it?Thank you so much!

Newbie

Hello, How many times can I change my country in spotify free? And how can I do it? Thank you so much!

DasPeter

Community Legend

1644 Views

1 replies

1 likes

  • 1644 Views
  • 1 replies
  • 1 likes

Solved!! Problem with image

Hello everyone, i have a problem with Spotify on my iPhone. Why it is like this now? Usually the picture is much bigger. Thanks for your help.

Casual Listener

Hello everyone, i have a problem with Spotify on my iPhone.  Why it is like this now? Usually the picture is much bigger.  Thanks for your help.      

user-removed

Not applicable

941 Views

5 replies

0 likes

  • 941 Views
  • 5 replies
  • 0 likes

Solved!! playing a station continously

I am a premium customer. When playing a sation, after one song Spotify quits!

Regular

I am a premium customer. When playing a sation, after one song Spotify quits!

12161232002

Casual Listener

992 Views

8 replies

0 likes

  • 992 Views
  • 8 replies
  • 0 likes

Bad sound quality compared to windows version

I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...

Casual Listener

I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...

jamienieuwland1

Casual Listener

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Offline mode syncs just half the songs

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the only list i have available on offline mode and it ha...

Newbie

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the o...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

iPhone 5 not showing up in devices on Spotify for Windows

Hello everyone, I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop version. I have deleted and redownloaded both for the iPhone ...

Visitor

Hello everyone,   I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop...

kwamin

Regular

3116 Views

3 replies

0 likes

devices
iphone
Not showing up
  • 3116 Views
  • 3 replies
  • 0 likes

Solved!! Include description in my published playlist

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see attached screenshots).I use the desktop PC client, iP...

Music Fan

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see at...

MattSuda

Spotify Star

15413 Views

1 replies

2 likes

  • 15413 Views
  • 1 replies
  • 2 likes

Login without facebook

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent that from happening to me. It won't let me login on my...

Newbie

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent tha...

Taylor

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Online

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

Newbie

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

MattSuda

Spotify Star

609 Views

2 replies

0 likes

Mac
  • 609 Views
  • 2 replies
  • 0 likes

Songs Not Playing On IOS

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the same problem! Pretty upset because I'm paying for Pre...

Casual Listener

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the sa...

Ivan92

Community Legend

607 Views

1 replies

0 likes

Spotify not working
  • 607 Views
  • 1 replies
  • 0 likes

Playlists Load, But Songs & Radio Won't Play

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ignoring me.

Newbie

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ig...

adriennestorrs

Casual Listener

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

All menus disappearing

Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc, all that shows up is artwork and I can only swipe ...

Newbie

Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc,...

MattSuda

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Update problem.

Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stopping.I pay the hefty Australian premium fee of $15, an...

Casual Listener

Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stoppin...

Rakesludge

Casual Listener

399 Views

2 replies

0 likes

  • 399 Views
  • 2 replies
  • 0 likes

What speaker would allow you to stream Spotify Premium in a Hospital through Ipad or mac laptop?

I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bluetooth or the hospitals wifi network. The hospital...

Casual Listener

I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bl...

Swanny

Community Legend

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
  • 0 likes

Solved!! Wrong Country

I bought a ipod touch n downloaded Spotify but got the wrong country in it , how can I change it

Casual Listener

I  bought a ipod touch n downloaded Spotify  but got the wrong country in it , how can I change it

user-removed

Not applicable

2166 Views

15 replies

0 likes

  • 2166 Views
  • 15 replies
  • 0 likes

Solved!! Scrobble on Last.fm while iOS device is locked

Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts recommending to reinstall the App but before doing that and havi...

Music Fan

Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts...

JJMG

Newbie

1258 Views

3 replies

0 likes

iOS
iphone
scrobble
  • 1258 Views
  • 3 replies
  • 0 likes

iOS playlists not syncing

My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried logging out and back in, uninstalling and re-installin...

Newbie

My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried log...

user-removed

Not applicable

781 Views

2 replies

0 likes

Offline playlists unavailable
  • 781 Views
  • 2 replies
  • 0 likes

Can't play Spotify in Shazam (on iPhone)

Hello fellow Spotify users, Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something went wrong "... (i've attached a photo, it's in Dutch but you ge...

Regular

Hello fellow Spotify users,   Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something we...

verwoerdrv

Newbie

1750 Views

2 replies

0 likes

  • 1750 Views
  • 2 replies
  • 0 likes

SPOTIFY EN EL MÓVIL

LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN. COMO PUEDO SOLUCIONARLO? GRACIAS.

Newbie

  LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN.   C...

indawx

Newbie

733 Views

3 replies

0 likes

  • 733 Views
  • 3 replies
  • 0 likes

Spotify player suddenly smaller?

I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notice an update for Spotify in the app store, so I'm as...

Music Fan

I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notic...

cara_nc

Casual Listener

4498 Views

19 replies

2 likes

  • 4498 Views
  • 19 replies
  • 2 likes