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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

202 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279250 Views

58 replies

14 likes

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  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178747 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118877 Views

19 replies

38 likes

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  • 38 likes

Spotify activ on background - still consumes battery - iOS8

Hi together, I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that spotify is still active in background after I stopped the music hour...

Gig Goer

Hi together,   I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that sp...

Alfonx

Regular

1462 Views

3 replies

1 likes

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I just bought premium and it's not working

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

Newbie

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

MattSuda

Spotify Star

348 Views

1 replies

0 likes

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Solved!! Lowercase 's' prepended to all strings when iOS language is Romainian

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended to the start of all text strings within the app. If the iOS s...

Casual Listener

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended ...

alexstana96

Newbie

1137 Views

3 replies

0 likes

bug
iOS
regression
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I do not get the characteristic of running spotify

last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?

Music Fan

last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?

luannai

Music Fan

1109 Views

6 replies

0 likes

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Low streaming quality

Hi,I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low.My internet connection is not the problem, it is about 500kB/s.Any idea what I can do?Thanks in...

Casual Listener

Hi, I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low. My internet connection is not the proble...

linusg

Casual Listener

2053 Views

2 replies

0 likes

iOS
iphone
quality
streaming
streaming quality
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Cant find album by band kreator

Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to my music but cannot play it .And the music shows n...

Casual Listener

Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to...

MattSuda

Spotify Star

1717 Views

3 replies

0 likes

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iPad 1 not visible for other devices through Connect

My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect.iMac does see my Android phone, and phone does see my iMac without any problem. All devices are conne...

Casual Listener

My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect. iMac does see my Android phone, and phone does s...

361 Views

0 replies

1 likes

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Recently added on IOS

Why cant you choose for recently added in à playlist.Because on android spotify app you can.Please explain me

Newbie

Why cant you choose for recently added in à playlist. Because on android spotify app you can. Please explain me

MattSuda

Spotify Star

608 Views

1 replies

0 likes

recently added
why
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New update

Where is the new ruining feature they're advertising with an update?

Casual Listener

Where is the new ruining feature they're advertising with an update?

Pete

Roadie

693 Views

3 replies

0 likes

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Wish List

I'd like to start a Wish list thread. I think the version I have .4.23.11 is severly lacking on the Iphone and if there's some features I mention here that do exist, please let me know. (Although the fact that I can't find them easily would be part o...

Casual Listener

I'd like to start a Wish list thread.    I think the version I have .4.23.11 is severly lacking on the Iphone and if there's some features I mention here that do exist, please let me know...

MattSuda

Spotify Star

4200 Views

9 replies

1 likes

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Spoify crashes on startup

Hello! I have an iPad air 2 running iOS 8.1.2 and the latest version of spotify premium. Recently, after the latest update, I cannot open spotify. Every time I redownload it (I clear its cache and wiped it off my system) asks me to log in. I then get...

Newbie

Hello! I have an iPad air 2 running iOS 8.1.2 and the latest version of spotify premium. Recently, after the latest update, I cannot open spotify. Every time I redownload it (I clear its cache and wi...

368 Views

0 replies

0 likes

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Google Maps too quiet when using with spotify over bluetooth

I just got a new car (Subaru) without an integrated nav system. The only option is to use google maps on my phone in combo with playing music from the phone. The way the Bluetooth works, the stereo does not reliably fade to allow the driver to hear t...

Newbie

I just got a new car (Subaru) without an integrated nav system. The only option is to use google maps on my phone in combo with playing music from the phone. The way the Bluetooth works, the stereo d...

LordRollin

Community Legend

1832 Views

1 replies

0 likes

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Playlist not linked to acc Anymore

So I made a playlist for a friend on my account and shared it, and since then, the playlist hasn't been within my playlist area of my spotify app. I can still see and listen to the playlist as it is in my recently played, but I can no longer add arti...

Casual Listener

So I made a playlist for a friend on my account and shared it, and since then, the playlist hasn't been within my playlist area of my spotify app. I can still see and listen to the playlist as it is ...

mheerey

Casual Listener

1111 Views

8 replies

0 likes

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Spotify plays songs not included in my playlist

I'm the type of person that has a select few songs that I like depending on what I'm in the mood for, so obviously when Spotify plays the wrong songs it gets very annoying. Skipping the song used to bring me back to the right songs but now it takes f...

Casual Listener

I'm the type of person that has a select few songs that I like depending on what I'm in the mood for, so obviously when Spotify plays the wrong songs it gets very annoying. Skipping the song used to ...

bebipbop

Casual Listener

4035 Views

2 replies

0 likes

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Sending songs to Spotify people not working

iOS 8.3 on iphone 5S (Spotify reinstalled today)Can't send songs to Spotify people. There are no people in the list. And there are no results when I search. I follow a lot of people.I know there's a lot of threads on this already but it doesn't seem ...

Casual Listener

iOS 8.3 on iphone 5S (Spotify reinstalled today) Can't send songs to Spotify people. There are no people in the list. And there are no results when I search. I follow a lot of people. I know th...

395 Views

0 replies

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Solved!! MINI doesn't connect to Spotify

Hi, today I downloaded the new version of Spotify on my iPhone but when I connected my iOS device to my Mini it said there was an error. I tried reinstaling the app but it doesn't work. I also tried to reinstall Mini Connected and turning off and tur...

Newbie

Hi, today I downloaded the new version of Spotify on my iPhone but when I connected my iOS device to my Mini it said there was an error. I tried reinstaling the app but it doesn't work. I also tried ...

user-removed

Not applicable

8409 Views

8 replies

3 likes

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Release Notes - Spotify for iOS 3.0.0

What's new in this version (3.0.0): The new Spotify genre experience is now available on iPad. Update: We're aware of an issue when connecting to BMW ConnectedDrive and MINI Connected vehicles. A fix is coming soon.

Spotify Legend

What's new in this version (3.0.0):   The new Spotify genre experience is now available on iPad. Update: We're aware of an issue when connecting to BMW ConnectedDrive an...

Goodman

Spotify Legend

3581 Views

10 replies

0 likes

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Solved!! Ipod 5th Generation - Premium Member

Hello I have a problemI'm an Premium Member and i have offline Playlists from Spotify (dowloaded Musik from Spotify)I have the new version of Spotify for Windows 8 but if i put my Ipod 5th Generation (Firmware 1.0.1 it is the newest one) on the PCin ...

Newbie

Hello   I have a problem I'm an Premium Member and i have offline Playlists from Spotify (dowloaded Musik from Spotify) I have the new version of Spotify for Windows 8   but if i put ...

Taylor

Community Legend

882 Views

1 replies

0 likes

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Offline Albums/Songs/Artists not syncing anymore.. Playlists ok

None of my albums, songs, or artists saved offline will sync anymore via Imac to Iphone6.. but playlists still do. Anyone have a solution to this?

Casual Listener

None of my albums, songs, or artists saved offline will sync anymore via Imac to Iphone6.. but playlists still do.   Anyone have a solution to this?

DanL_91

Newbie

468 Views

1 replies

0 likes

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Song on Mobile plays different version than song on Desktop

I recently started a Premium 30 day trial. Downloaded the Spotify desktop program and created a beefy playlist. One of the songs I included in my playlist was "Build me up Buttercup" by the Foundations. When I play it on the desktop, it sounds like t...

Newbie

I recently started a Premium 30 day trial. Downloaded the Spotify desktop program and created a beefy playlist.  One of the songs I included in my playlist was "Build me up Buttercup" by the Fou...

bschafrath

Newbie

936 Views

1 replies

2 likes

  • 936 Views
  • 1 replies
  • 2 likes