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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232852 Views

27 replies

5 likes

  • 232852 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114475 Views

116 replies

13 likes

Other
  • 114475 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2341 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304044 Views

61 replies

16 likes

  • 304044 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

  • 129731 Views
  • 19 replies
  • 38 likes

No Track Information (Title, Artist, Artwork) on BMW

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I wouldn't have to take my phone out every time I got ...

Regular

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I w...

jhnrk3

Casual Listener

5534 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Premium on iPhone app

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ease help

Casual Listener

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ...

Taylor

Community Legend

603 Views

1 replies

0 likes

Web Player
  • 603 Views
  • 1 replies
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Playlists deleted and song only plays for 1 and a half minutes

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.

Casual Listener

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds. 

Taylor

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Track on IOS device isn't matching what's playing through PS4

Hey For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the track I started playing when syncing the devices together. When I ...

Newbie

Hey 🙂   For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the tra...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Queue fails in ios

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in the queue was playing, but my iPhone said that anot...

Regular

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in ...

687 Views

0 replies

1 likes

bug
fail
queue
  • 687 Views
  • 0 replies
  • 1 likes

Spotify Connect Not Working Since upgrade to 3.0.0

Hi I recently bought a Roberts iStream radio with Spotify Connect support and have had a few problems: 1) I was able to connect with my iphone running Spotify version 2.7 and play / control the songs however my wife had version 3 and was able to see ...

Newbie

Hi   I recently bought a Roberts iStream radio with Spotify Connect support and have had a few problems:   1) I was able to connect with my iphone running Spotify version 2.7 and play /...

earthman

Regular

6274 Views

20 replies

2 likes

  • 6274 Views
  • 20 replies
  • 2 likes

Upgraded using Vodafone

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Spotify Free account but I don't think I can do that ...

Newbie

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Sp...

Swanny

Community Legend

669 Views

2 replies

0 likes

  • 669 Views
  • 2 replies
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Can't get music to sync to phone

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then redownloaded the app. Now I can't get any tracks to sync. ...

Casual Listener

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then red...

Graaaaaaaace

Casual Listener

839 Views

3 replies

0 likes

  • 839 Views
  • 3 replies
  • 0 likes

Having problems with songs not synching on phone and my desktop

I been having a problem trying to get some songs to synch between my phone and my desktop. 3 songs r songs from spotify them self. I also i cant get some of my some of my local tracks to synch and my iphone wont be read by my desktop. Please help Als...

Casual Listener

I been having a problem trying to get some songs to synch between my phone and my desktop.  3 songs r songs from spotify them self.  I also i cant get some of my some of my local tracks to ...

MattSuda

Spotify Star

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

Thumbs downed songs continue to play

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving station" and I am encouraged to use the thumbs up/down...

Newbie

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving sta...

Jambamalam

Newbie

1687 Views

4 replies

6 likes

  • 1687 Views
  • 4 replies
  • 6 likes

iPhone not recognized by desktop client

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying for the premium service and would like to be able ...

Casual Listener

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying...

1179201642

Newbie

3826 Views

12 replies

2 likes

  • 3826 Views
  • 12 replies
  • 2 likes

sigo en gratuito

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Casual Listener

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Rabiella

Casual Listener

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes

Spotify premium não está funcionando no IOS

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deveria.Oq eu faço?

Casual Listener

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deve...

LordRollin

Community Legend

687 Views

2 replies

0 likes

Spotify
Spotify Premium
  • 687 Views
  • 2 replies
  • 0 likes

still I do not get the option of running,

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Music Fan

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Chaated

Casual Listener

1478 Views

7 replies

1 likes

  • 1478 Views
  • 7 replies
  • 1 likes

Re: Iwe need the ability to have more songs than 3,333 as a premium member to have as offline.

I agree. It seems nonsensical to have to split your collection over 3 devices with an ultimate limit of 9,999. Although i do like Spotify at the moment, my loyalty will only last as long as it takes for another service, itunes maybe?, to offer an unl...

Community Legend

I agree. It seems nonsensical to have to split your collection over 3 devices with an ultimate limit of 9,999. Although i do like Spotify at the moment, my loyalty will only last as long as it takes ...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Spotify-problems

I'm having problems with Spotify on my Iphone 5. I'm not able to choose songs to play or download any one. I do have premium. Spotify works as usual on my mac for example. There are several who have this problem also. Is there something wrong with th...

Newbie

I'm having problems with Spotify on my Iphone 5. I'm not able to choose songs to play or download any one. I do have premium. Spotify works as usual on my mac for example. There are several who have ...

MattSuda

Spotify Star

601 Views

2 replies

1 likes

  • 601 Views
  • 2 replies
  • 1 likes

Iphone doesn't show under devices

Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version tooWen i connect my iphone (wireless and usb cable) to my macbook i cannot see him under device section within spotify appWhats wrong?Thank...

Visitor

Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version too Wen i connect my iphone (wireless and usb cable) to my macbook i cannot see him und...

MattSuda

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Swipe To Queue Local Tracks Not Working

I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue. When I swipe on songs in the catalog, they queue c...

Casual Listener

I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue....

MattSuda

Spotify Star

2183 Views

6 replies

0 likes

  • 2183 Views
  • 6 replies
  • 0 likes

Swipe left to queue song doesn't work with local files

When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files. I can only queue Spotify tracks by swiping left. If i want to queue a local song, I must click (...) and 'Add to Queue' Hopefully you can fix this an...

Music Fan

When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files.   I can only queue Spotify tracks by swiping left. If i want to queue a local song, I mus...

MattSuda

Spotify Star

1314 Views

3 replies

0 likes

  • 1314 Views
  • 3 replies
  • 0 likes

I cannot dee my device on my Mac

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even if I connect my iPhone via USB, I still can't see my...

Newbie

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even i...

MattSuda

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes