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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37337 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102982 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299272 Views

61 replies

16 likes

  • 299272 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126067 Views

19 replies

38 likes

  • 126067 Views
  • 19 replies
  • 38 likes

I have an old iPod touch... now what?

I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old iPod touches anymore. I keep getting an error that...

Regular

I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old...

LordRollin

Community Legend

626 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify iPhone After "Enhanced Features" Volume/Connect

iOS version 3.1.0.2150The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app.It comes up as soon as I launch the app on my iPad, bu...

Newbie

iOS version 3.1.0.2150 The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app. ...

rbwn14

Casual Listener

787 Views

2 replies

3 likes

  • 787 Views
  • 2 replies
  • 3 likes

Keine offline sync, alben der "ich folge" künstler alle wech, etc.

Hallo zusammen, eventuell könnt Ihr helfen.Ich beschreibe meine Probleme mal in chronologischer Reihenfolge: Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder Künstler mehr offline synchronisieren (Platz war genug da: > 7 GB freie...

Regular

Hallo zusammen,   eventuell könnt Ihr helfen. Ich beschreibe meine Probleme mal in chronologischer Reihenfolge:   Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder...

517 Views

0 replies

0 likes

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Ipad air + iphone 5 + macbook pro (mavericks) does not connect with connect

Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but no fix to the problem. Has anyone had similar problems? E...

Newbie

Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but n...

430 Views

0 replies

0 likes

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  • 0 likes

friends not shown on iphone

Hello, I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat with friends on my mobile Could anyone of you guys give me ...

Newbie

Hello,   I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat...

mbac

Newbie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Volume slider disappear

where are the volume icon and volume slider? they both disappear, how to control the volume???

Casual Listener

where are the volume icon and volume slider? they both disappear, how to control the volume???

Uurakbs

Casual Listener

1386 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Problem with syncing

Hello. I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I've tried syncing with Wi-Fi and data. Only 5 of the songs ha...

Newbie

Hello.   I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I'...

user-removed

Not applicable

623 Views

2 replies

0 likes

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  • 2 replies
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Cl

Wh

Visitor

Wh

user-removed

Not applicable

2271 Views

3 replies

0 likes

clock
fullscreen
iphone
time
  • 2271 Views
  • 3 replies
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Student account trouble

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help

Newbie

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...

MattSuda

Spotify Star

687 Views

1 replies

0 likes

charging my account
Troubleshooting
  • 687 Views
  • 1 replies
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No more free spotifuggle on my i phone !!??

Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.

Newbie

Can't get free listening anymore on i-phone 4s.  It displays the "go premium" Spotify ad.   I click on "got it", as I usually do to get rid of it and it just stays stuck.

322 Views

0 replies

0 likes

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Offline playlist sync - 2 devices (ipod / ipad) different sync

Hello, I hope this is an easy one to answer.. I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. But I do not have the enough capacity on my iphone.. Is there a way to...

Visitor

Hello,   I hope this is an easy one to answer..   I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. B...

user-removed

Not applicable

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Cant control volume

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my accountSomeone help me pleaSe!!!

Newbie

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my account Someone help me pleaSe!!!

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Covers Iphone 6

Hi, Can we put missing covers to a local file?....is there any way to achieve this?... Thanks.

Casual Listener

Hi,   Can we put missing covers to a local file?....is there any way to achieve this?...   Thanks.

marcometal

Casual Listener

785 Views

4 replies

0 likes

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Solved!! Spotify running

I see everyone talking about the Spotify Running feature. What is this?

Regular

I see everyone talking about the Spotify Running feature. What is this?

DasPeter

Community Legend

1302 Views

1 replies

0 likes

Spotify running
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change the country

Hello,How many times can I change my country in spotify free? And how can I do it?Thank you so much!

Newbie

Hello, How many times can I change my country in spotify free? And how can I do it? Thank you so much!

DasPeter

Community Legend

1671 Views

1 replies

1 likes

  • 1671 Views
  • 1 replies
  • 1 likes

Solved!! Problem with image

Hello everyone, i have a problem with Spotify on my iPhone. Why it is like this now? Usually the picture is much bigger. Thanks for your help.

Casual Listener

Hello everyone, i have a problem with Spotify on my iPhone.  Why it is like this now? Usually the picture is much bigger.  Thanks for your help.      

user-removed

Not applicable

1012 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! playing a station continously

I am a premium customer. When playing a sation, after one song Spotify quits!

Regular

I am a premium customer. When playing a sation, after one song Spotify quits!

12161232002

Casual Listener

1115 Views

8 replies

0 likes

  • 1115 Views
  • 8 replies
  • 0 likes

Bad sound quality compared to windows version

I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...

Casual Listener

I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...

jamienieuwland1

Casual Listener

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Offline mode syncs just half the songs

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the only list i have available on offline mode and it ha...

Newbie

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the o...

428 Views

0 replies

0 likes

  • 428 Views
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  • 0 likes

iPhone 5 not showing up in devices on Spotify for Windows

Hello everyone, I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop version. I have deleted and redownloaded both for the iPhone ...

Visitor

Hello everyone,   I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop...

kwamin

Regular

3141 Views

3 replies

0 likes

devices
iphone
Not showing up
  • 3141 Views
  • 3 replies
  • 0 likes