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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38168 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103677 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299499 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126231 Views

19 replies

38 likes

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  • 19 replies
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Upgraded using Vodafone

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Spotify Free account but I don't think I can do that ...

Newbie

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Sp...

Swanny

Community Legend

645 Views

2 replies

0 likes

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Can't get music to sync to phone

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then redownloaded the app. Now I can't get any tracks to sync. ...

Casual Listener

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then red...

Graaaaaaaace

Casual Listener

819 Views

3 replies

0 likes

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  • 3 replies
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Having problems with songs not synching on phone and my desktop

I been having a problem trying to get some songs to synch between my phone and my desktop. 3 songs r songs from spotify them self. I also i cant get some of my some of my local tracks to synch and my iphone wont be read by my desktop. Please help Als...

Casual Listener

I been having a problem trying to get some songs to synch between my phone and my desktop.  3 songs r songs from spotify them self.  I also i cant get some of my some of my local tracks to ...

MattSuda

Spotify Star

566 Views

3 replies

0 likes

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Thumbs downed songs continue to play

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving station" and I am encouraged to use the thumbs up/down...

Newbie

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving sta...

Jambamalam

Newbie

1665 Views

4 replies

6 likes

  • 1665 Views
  • 4 replies
  • 6 likes

iPhone not recognized by desktop client

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying for the premium service and would like to be able ...

Casual Listener

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying...

1179201642

Newbie

3764 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

sigo en gratuito

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Casual Listener

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Rabiella

Casual Listener

493 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium não está funcionando no IOS

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deveria.Oq eu faço?

Casual Listener

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deve...

LordRollin

Community Legend

673 Views

2 replies

0 likes

Spotify
Spotify Premium
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still I do not get the option of running,

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Music Fan

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Chaated

Casual Listener

1454 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Re: Iwe need the ability to have more songs than 3,333 as a premium member to have as offline.

I agree. It seems nonsensical to have to split your collection over 3 devices with an ultimate limit of 9,999. Although i do like Spotify at the moment, my loyalty will only last as long as it takes for another service, itunes maybe?, to offer an unl...

Community Legend

I agree. It seems nonsensical to have to split your collection over 3 devices with an ultimate limit of 9,999. Although i do like Spotify at the moment, my loyalty will only last as long as it takes ...

423 Views

0 replies

0 likes

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Spotify-problems

I'm having problems with Spotify on my Iphone 5. I'm not able to choose songs to play or download any one. I do have premium. Spotify works as usual on my mac for example. There are several who have this problem also. Is there something wrong with th...

Newbie

I'm having problems with Spotify on my Iphone 5. I'm not able to choose songs to play or download any one. I do have premium. Spotify works as usual on my mac for example. There are several who have ...

MattSuda

Spotify Star

574 Views

2 replies

1 likes

  • 574 Views
  • 2 replies
  • 1 likes

Iphone doesn't show under devices

Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version tooWen i connect my iphone (wireless and usb cable) to my macbook i cannot see him under device section within spotify appWhats wrong?Thank...

Visitor

Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version too Wen i connect my iphone (wireless and usb cable) to my macbook i cannot see him und...

MattSuda

Spotify Star

476 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Swipe To Queue Local Tracks Not Working

I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue. When I swipe on songs in the catalog, they queue c...

Casual Listener

I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue....

MattSuda

Spotify Star

2112 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Swipe left to queue song doesn't work with local files

When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files. I can only queue Spotify tracks by swiping left. If i want to queue a local song, I must click (...) and 'Add to Queue' Hopefully you can fix this an...

Music Fan

When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files.   I can only queue Spotify tracks by swiping left. If i want to queue a local song, I mus...

MattSuda

Spotify Star

1293 Views

3 replies

0 likes

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  • 3 replies
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I cannot dee my device on my Mac

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even if I connect my iPhone via USB, I still can't see my...

Newbie

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even i...

MattSuda

Spotify Star

529 Views

1 replies

0 likes

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  • 1 replies
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Premium doesn't work

Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won't work HELP ME Please

Casual Listener

Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won'...

MattSuda

Spotify Star

522 Views

1 replies

0 likes

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  • 1 replies
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Spotify is not even playing a song!

Hi, Does anyone knows what happend to this? (Shown image below) I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for now. Thanks!!

Visitor

Hi,   Does anyone knows what happend to this? (Shown image below)  I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for ...

MattSuda

Spotify Star

411 Views

1 replies

0 likes

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  • 1 replies
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Playing all offline songs

Hello all, I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs?Whenever I go into the Songs menu entry, I can't see all songs I marked for offline syncing, a...

Newbie

Hello all,   I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs? Whenever I go into the Songs men...

MattSuda

Spotify Star

716 Views

1 replies

0 likes

offline sync
Playlists
shuffle
songs
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Unable to use offline playlist music listening in Premium

Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium. Las canciones no pasan a flecha verde, es decir q...

Newbie

Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium...

MattSuda

Spotify Star

596 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline availability disappears

Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and click the available offline button again and that is VERY t...

Casual Listener

Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and cli...

jefcon

Casual Listener

698 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I cant get the latest available Spotify on my iphone 6 with the latest version of iOS and Spotify?

I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unfair. RANT OVER

Casual Listener

I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unf...

OviiiOne

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
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