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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232850 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114468 Views

116 replies

13 likes

Other
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  • 116 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304040 Views

61 replies

16 likes

  • 304040 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Obly one song won't play

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putting it back into my songs and I can't seem to make i...

Casual Listener

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putti...

Cretrum

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
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Paid for premium but won't activate in app

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

Casual Listener

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

LordRollin

Community Legend

726 Views

4 replies

0 likes

  • 726 Views
  • 4 replies
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Revert back to old spotify on ios8 on iPhone 6plus

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

Visitor

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

user-removed

Not applicable

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Liked from Radio Playlist not there

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregularly so if there is any way I can get it back, someo...

Newbie

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregula...

DasPeter

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

My premium won't work when I'm offline

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!

Newbie

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...

LordRollin

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Solved!! Local files not syncing anymore

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...

Regular

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...

ptofil

Newbie

1678 Views

3 replies

1 likes

  • 1678 Views
  • 3 replies
  • 1 likes

iOS App menu page useless if you've got a mobile data allowance

When you start the app you're presented with the following options: SearchNowMomentsRunningMusicShowsYour Library As it turns out, if I'm outside and wanting to save my mobile data allowance, the only one I'm interested in is the last one: the music ...

Gig Goer

When you start the app you're presented with the following options:   Search Now Moments Running Music Shows Your Library   As it turns out, if I'm outside and wanting to sav...

LordRollin

Community Legend

926 Views

1 replies

0 likes

Interface
mobile data
the obtuse wizards of Spotify mountain who decide the minor annoyances of thousands based on the consistency of their breakfast
  • 926 Views
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Problems in update 3.0.0 :mansad:

Yesterday my iphone 4S show me an update in the appthe content says (The new experience of genders ins Spotify now is avilable for iPad)I download the update but the from yesterday to today when you try to open the app;my mobile restart....Please hel...

Casual Listener

Yesterday my iphone 4S show me an update in the app the content says (The new experience of genders ins Spotify now is avilable for iPad) I download the update but the from yesterday to today when ...

ugaldej

Casual Listener

786 Views

2 replies

0 likes

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  • 2 replies
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Album art mission when in offline mode.

When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike

Newbie

When I am using Spotify on my iphone 6 plus offline,  album art does not show.   This has been happening for about 2 weeks now.    Any help is appreciated.   Mike

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
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Solved!! How do I use Spotify (free) on my iPhone?

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Black, or White. I do have the latest iOS which is iOS ...

Casual Listener

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Blac...

micki31

Newbie

83318 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

One track stops the queue and can't repeat itself

Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listened to once : the track stops at the end and freeze, no matter...

Visitor

Hi,   So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listene...

412 Views

0 replies

0 likes

  • 412 Views
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Solved!! sound stops after approx 30 seconds

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 seconds. Happens with any track. Tried uninstalling and reinstalli...

Newbie

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays.   Restarting the app results in track again playing for 30 second...

mkbean

Newbie

2191 Views

3 replies

0 likes

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  • 3 replies
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Spotify crash au démarrage sur tous mes supports mobiles iOS

Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relancer les syncronisations. Ce n'est pas simultané sur tous les apparei...

Newbie

Bonjour,    J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relance...

335 Views

0 replies

0 likes

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  • 0 likes

Albums not playing in order

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random song from the album next, not the next track on th...

Newbie

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random...

MattSuda

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

[BUG][iOS] Controlling phone app from desktop

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]

Newbie

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...

MattSuda

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
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Solved!! Spotify Now tab gone

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...

Newbie

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...

MattSuda

Spotify Star

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Spotify running

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

Newbie

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

MattSuda

Spotify Star

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
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Spotify PREMIUM NOT WORKING ON IOS!!

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...

Casual Listener

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...

MattSuda

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes

Cobro mal

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

Visitor

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

OviiiOne

Community Legend

786 Views

1 replies

0 likes

mal cobro
me cobraron mal
meses de premium mal
Premium
  • 786 Views
  • 1 replies
  • 0 likes

Solved!! Sync Quality

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" because I sync it offline or is it quality "extreme" bec...

Casual Listener

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" becau...

icebabe

Casual Listener

13754 Views

6 replies

0 likes

  • 13754 Views
  • 6 replies
  • 0 likes