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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32258 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96262 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1074 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294256 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124010 Views

19 replies

38 likes

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  • 19 replies
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I cannot dee my device on my Mac

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even if I connect my iPhone via USB, I still can't see my...

Newbie

I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even i...

MattSuda

Spotify Star

517 Views

1 replies

0 likes

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Premium doesn't work

Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won't work HELP ME Please

Casual Listener

Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won'...

MattSuda

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
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Spotify is not even playing a song!

Hi, Does anyone knows what happend to this? (Shown image below) I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for now. Thanks!!

Visitor

Hi,   Does anyone knows what happend to this? (Shown image below)  I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for ...

MattSuda

Spotify Star

401 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing all offline songs

Hello all, I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs?Whenever I go into the Songs menu entry, I can't see all songs I marked for offline syncing, a...

Newbie

Hello all,   I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs? Whenever I go into the Songs men...

MattSuda

Spotify Star

695 Views

1 replies

0 likes

offline sync
Playlists
shuffle
songs
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Unable to use offline playlist music listening in Premium

Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium. Las canciones no pasan a flecha verde, es decir q...

Newbie

Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium...

MattSuda

Spotify Star

576 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Offline availability disappears

Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and click the available offline button again and that is VERY t...

Casual Listener

Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and cli...

jefcon

Casual Listener

674 Views

2 replies

0 likes

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Solved!! I cant get the latest available Spotify on my iphone 6 with the latest version of iOS and Spotify?

I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unfair. RANT OVER

Casual Listener

I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unf...

OviiiOne

Community Legend

473 Views

1 replies

0 likes

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I have an old iPod touch... now what?

I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old iPod touches anymore. I keep getting an error that...

Regular

I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old...

LordRollin

Community Legend

604 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify iPhone After "Enhanced Features" Volume/Connect

iOS version 3.1.0.2150The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app.It comes up as soon as I launch the app on my iPad, bu...

Newbie

iOS version 3.1.0.2150 The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app. ...

rbwn14

Casual Listener

770 Views

2 replies

3 likes

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  • 2 replies
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Keine offline sync, alben der "ich folge" künstler alle wech, etc.

Hallo zusammen, eventuell könnt Ihr helfen.Ich beschreibe meine Probleme mal in chronologischer Reihenfolge: Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder Künstler mehr offline synchronisieren (Platz war genug da: > 7 GB freie...

Regular

Hallo zusammen,   eventuell könnt Ihr helfen. Ich beschreibe meine Probleme mal in chronologischer Reihenfolge:   Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder...

510 Views

0 replies

0 likes

  • 510 Views
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Ipad air + iphone 5 + macbook pro (mavericks) does not connect with connect

Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but no fix to the problem. Has anyone had similar problems? E...

Newbie

Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but n...

416 Views

0 replies

0 likes

  • 416 Views
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friends not shown on iphone

Hello, I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat with friends on my mobile Could anyone of you guys give me ...

Newbie

Hello,   I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat...

mbac

Newbie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Volume slider disappear

where are the volume icon and volume slider? they both disappear, how to control the volume???

Casual Listener

where are the volume icon and volume slider? they both disappear, how to control the volume???

Uurakbs

Casual Listener

1367 Views

2 replies

0 likes

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  • 2 replies
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Problem with syncing

Hello. I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I've tried syncing with Wi-Fi and data. Only 5 of the songs ha...

Newbie

Hello.   I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I'...

user-removed

Not applicable

593 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cl

Wh

Visitor

Wh

user-removed

Not applicable

2243 Views

3 replies

0 likes

clock
fullscreen
iphone
time
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Student account trouble

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help

Newbie

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...

MattSuda

Spotify Star

678 Views

1 replies

0 likes

charging my account
Troubleshooting
  • 678 Views
  • 1 replies
  • 0 likes

No more free spotifuggle on my i phone !!??

Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.

Newbie

Can't get free listening anymore on i-phone 4s.  It displays the "go premium" Spotify ad.   I click on "got it", as I usually do to get rid of it and it just stays stuck.

307 Views

0 replies

0 likes

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Offline playlist sync - 2 devices (ipod / ipad) different sync

Hello, I hope this is an easy one to answer.. I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. But I do not have the enough capacity on my iphone.. Is there a way to...

Visitor

Hello,   I hope this is an easy one to answer..   I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. B...

user-removed

Not applicable

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Cant control volume

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my accountSomeone help me pleaSe!!!

Newbie

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my account Someone help me pleaSe!!!

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Covers Iphone 6

Hi, Can we put missing covers to a local file?....is there any way to achieve this?... Thanks.

Casual Listener

Hi,   Can we put missing covers to a local file?....is there any way to achieve this?...   Thanks.

marcometal

Casual Listener

764 Views

4 replies

0 likes

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  • 4 replies
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