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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43815 Views

44 replies

10 likes

  • 43815 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109411 Views

116 replies

13 likes

Other
  • 109411 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1664 Views

0 replies

0 likes

iOS
  • 1664 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302014 Views

62 replies

16 likes

  • 302014 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

  • 127967 Views
  • 19 replies
  • 38 likes

[BUG][iOS] Controlling phone app from desktop

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]

Newbie

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...

MattSuda

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Now tab gone

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...

Newbie

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...

MattSuda

Spotify Star

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Spotify running

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

Newbie

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

MattSuda

Spotify Star

1055 Views

3 replies

0 likes

  • 1055 Views
  • 3 replies
  • 0 likes

Spotify PREMIUM NOT WORKING ON IOS!!

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...

Casual Listener

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...

MattSuda

Spotify Star

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Cobro mal

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

Visitor

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

OviiiOne

Community Legend

782 Views

1 replies

0 likes

mal cobro
me cobraron mal
meses de premium mal
Premium
  • 782 Views
  • 1 replies
  • 0 likes

Solved!! Sync Quality

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" because I sync it offline or is it quality "extreme" bec...

Casual Listener

I use iPhone 5S. If my sync quality is "normal" and stream quality is "extreme", what will happen when I listen a song through internet but the song is available offline? Is it quality "normal" becau...

icebabe

Casual Listener

13736 Views

6 replies

0 likes

  • 13736 Views
  • 6 replies
  • 0 likes

No Track Information (Title, Artist, Artwork) on BMW

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I wouldn't have to take my phone out every time I got ...

Regular

I just got a new 2015 BMW F30 and was planning to use an iPod Touch 5th generation for Spotify in the car. The idea was that I'd always have it in the armrest using the ConnectedDrive app so that I w...

jhnrk3

Casual Listener

5490 Views

8 replies

0 likes

  • 5490 Views
  • 8 replies
  • 0 likes

Premium on iPhone app

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ease help

Casual Listener

It's saying 12.99 for one month but I keep seeing .99 for three months when I try and purchase from app it says 12.99 for one month where is the free trail why can't the app get free trail so stupid ...

Taylor

Community Legend

600 Views

1 replies

0 likes

Web Player
  • 600 Views
  • 1 replies
  • 0 likes

Playlists deleted and song only plays for 1 and a half minutes

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds.

Casual Listener

My playlists have been deleted and if I can even get a song to play, it only plays for about one minute and 30 seconds. 

Taylor

Community Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Track on IOS device isn't matching what's playing through PS4

Hey For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the track I started playing when syncing the devices together. When I ...

Newbie

Hey 🙂   For the past 3 days whenever syncing my iPhone 6 with my PS4, the track being played through the PS4 isn't matching what's on the screen on my iPhone. The phone stays stuck on the tra...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Queue fails in ios

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in the queue was playing, but my iPhone said that anot...

Regular

I plugged my Mac to some speakers in the living room and wanted to control it with my iPhone, so i put a few songs in the queue. After the first song finished and the next started, the song i put in ...

679 Views

0 replies

1 likes

bug
fail
queue
  • 679 Views
  • 0 replies
  • 1 likes

Spotify Connect Not Working Since upgrade to 3.0.0

Hi I recently bought a Roberts iStream radio with Spotify Connect support and have had a few problems: 1) I was able to connect with my iphone running Spotify version 2.7 and play / control the songs however my wife had version 3 and was able to see ...

Newbie

Hi   I recently bought a Roberts iStream radio with Spotify Connect support and have had a few problems:   1) I was able to connect with my iphone running Spotify version 2.7 and play /...

earthman

Regular

6175 Views

20 replies

2 likes

  • 6175 Views
  • 20 replies
  • 2 likes

Upgraded using Vodafone

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Spotify Free account but I don't think I can do that ...

Newbie

I had Spotify Free and I then upgraded my phone contract with Vodafone to include Spotify premium free for 12 months. How do I update my Spotify account to premium ? I have been asked to cancel my Sp...

Swanny

Community Legend

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Can't get music to sync to phone

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then redownloaded the app. Now I can't get any tracks to sync. ...

Casual Listener

I have an iPhone 4s 32gb running IOS 8. I was able to get some tracks downloaded before but it wouldn't download the rest (I had more than 7gb of free space at this point) so I deleted & then red...

Graaaaaaaace

Casual Listener

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

Having problems with songs not synching on phone and my desktop

I been having a problem trying to get some songs to synch between my phone and my desktop. 3 songs r songs from spotify them self. I also i cant get some of my some of my local tracks to synch and my iphone wont be read by my desktop. Please help Als...

Casual Listener

I been having a problem trying to get some songs to synch between my phone and my desktop.  3 songs r songs from spotify them self.  I also i cant get some of my some of my local tracks to ...

MattSuda

Spotify Star

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Thumbs downed songs continue to play

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving station" and I am encouraged to use the thumbs up/down...

Newbie

I am getting frustrated as songs that I have thumbs downed have continued to play, I even started to keep track of them and one song I have thumbs downed 5 times! Why does it say it is "improving sta...

Jambamalam

Newbie

1675 Views

4 replies

6 likes

  • 1675 Views
  • 4 replies
  • 6 likes

iPhone not recognized by desktop client

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying for the premium service and would like to be able ...

Casual Listener

My iPhone is not appearing in the "devices" section of my desktop client. Both the mobile app and desktop client are connected to the same wireless network, and Spotify mobile is "online." I'm paying...

1179201642

Newbie

3796 Views

12 replies

2 likes

  • 3796 Views
  • 12 replies
  • 2 likes

sigo en gratuito

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Casual Listener

Hoy compre spotify pero al entrar sigo en gratuito y ya reiniciar muchas veces (cabe mencionar que inicio por medio de fb)

Rabiella

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Spotify premium não está funcionando no IOS

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deveria.Oq eu faço?

Casual Listener

Paguei a conta premium mas no meu app ele continua na versão free, tenho o comprovante da app de pagamento efetuado e já tentei de tudo pra atualizar o app, ele continuar free e não premium como deve...

LordRollin

Community Legend

684 Views

2 replies

0 likes

Spotify
Spotify Premium
  • 684 Views
  • 2 replies
  • 0 likes

still I do not get the option of running,

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Music Fan

still I do not get the option of running, Spain is already active in the service? because I do not get the service ??

Chaated

Casual Listener

1474 Views

7 replies

1 likes

  • 1474 Views
  • 7 replies
  • 1 likes