iPhone App Crash / Bug report

Reply

iPhone App Crash / Bug report

blizzard3000
Regular

Hi there,

 

hope the Spotify Dev team reads this, I just found a bug in the app:

 

  • Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not airplane mode). 
  • Started playing a playlist (Starred) that was made available offline
  • Got back into Germany, Wireless network changed to German (with Internet)
  • Spotify immediately crashed
  • Trying to re-open spotify also crashed the app, tried multiple times
  • Solution: switched on airplane mode, opened the app and then switched airplane mode off

 

There seems to be some issue with checking the online/network connectivity.

 

Current iOS 7.0.6, current iOS Spotify App, iPhone 5S.

 

Best regards,

Chris

 

4 Replies

Re: iPhone App Crash / Bug report

Peter__
Community Legend
Do you login via Facebook or a Spotify username?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: iPhone App Crash / Bug report

brittanylegasey
Newbie

The app won't let me open it at all. I'm using iOS 8.3 on 5s. It opens with the spotify logo per usual and then just shuts down.

Re: iPhone App Crash / Bug report

IOStine
Newbie
Have the same problem. After clicking on the app I get a black screen with apple logo. After Agee seconds I get back to logon screen. Also IOS 8.3 on iPhone 6

Re: iPhone App Crash / Bug report

Jordi
Community Legend

Hey @IOStine,

 

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


SUGGESTED POSTS