Spotify LOTS OF PROBLEMS please help

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Spotify LOTS OF PROBLEMS please help

Casual Listener
Hi, I've got An iPad air and spotify has been giving me trouble since 2 weeks ago, When I go into spotify It crashes straight away and I have to reinstall, account signs out all the time and songs don't download. I've also got premium, please help
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Re: Spotify LOTS OF PROBLEMS please help

Community Legend

Hiya:

 

What version of iOS are you using?

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside
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Re: Spotify LOTS OF PROBLEMS please help

Casual Listener
8.1
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Re: Spotify LOTS OF PROBLEMS please help

Community Legend

Have you tried restarting your iPad?

 

You shouldn't have to keep reinstalling it for it to work.

 

Also make sure you have enough storage space left. Spotify stores cache files so the music can load. They recommend at least 1GB of free space.

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Re: Spotify LOTS OF PROBLEMS please help

Casual Listener
Yeah I have restarted my iPad multiple times and my iPad has 3gb left of data I've also reset my cache, and still no fix
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