Spotify Community

DeluxeZ · 2015-05-25

Hi, I've got An iPad air and spotify has been giving me trouble since 2 weeks ago, When I go into spotify It crashes straight away and I have to reinstall, account signs out all the time and songs don't download. I've also got premium, please help

JoeThomas · 2015-05-25

Hiya:

What version of iOS are you using?

~Joe

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DeluxeZ · 2015-05-26

8.1

MattSuda · 2015-05-29

Have you tried restarting your iPad?

You shouldn't have to keep reinstalling it for it to work.

Also make sure you have enough storage space left. Spotify stores cache files so the music can load. They recommend at least 1GB of free space.

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DeluxeZ · 2015-06-08

Yeah I have restarted my iPad multiple times and my iPad has 3gb left of data I've also reset my cache, and still no fix

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