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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143609 Views

504 replies

108 likes

  • 143609 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

100227 Views

19 replies

38 likes

  • 100227 Views
  • 19 replies
  • 38 likes

Suggestion to add Alphabetical navigatoin control to right side of screen in mobile interface

Please take a look at the suggetion being made here (https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideas_live/article-id/5364/page/2#comments If you agree, then give it a "Kudo" and let's see if we can get this bumped up on the developer...

Regular

Please take a look at the suggetion being made here (https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/ideas_live/article-id/5364/page/2#comments  If you agree, then give it a "Kudo" a...

Ivan92

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Spotify could disable auto lock

I use my iPad to play musics from Spotify, and use my iPhone as a remote control for it (I launch Spotify on iPad, then launch Spotify on iPhone. both with the same Spotify account, and choose to play on iPad). It works very well, even if auto lock i...

Regular

I use my iPad to play musics from Spotify, and use my iPhone as a remote control for it (I launch Spotify on iPad, then launch Spotify on iPhone. both with the same Spotify account, and choose to pla...

Ivan92

Community Legend

2786 Views

1 replies

0 likes

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  • 1 replies
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Creating a whole new app iInstead of updating??? What a **bleep**ty way to treat custommers...

I mean what the **bleep**??? What possible reason could there be where they need to create a whole new app and have you delete the old one??? I have well over 2000 songs in extreme quality, and now i have to spend several days to sync them all again!...

Casual Listener

I mean what the **bleep**??? What possible reason could there be where they need to create a whole new app and have you delete the old one??? I have well over 2000 songs in extreme quality, and now i...

Ivan92

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Why some specifc songs can be only played online?

Hi there. There are some specific songs I would love to listen without an internet connection, but they cannot be downloaded. Right now i have a 200 songs collections, and approximatly 20 songs cannot be played offline. Is there any specific reason f...

Newbie

Hi there. There are some specific songs I would love to listen without an internet connection, but they cannot be downloaded. Right now i have a 200 songs collections, and approximatly 20 songs ...

Swanny

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Cache/Preloading not working

I use to be able to listen to a song, or pre-load a song, and when out of service (eg underground on subway) I'd still be able to listen to all the songs I've recently played. Now when listening to a song I've played 100 times, it cuts out the second...

Casual Listener

I use to be able to listen to a song, or pre-load a song, and when out of service (eg underground on subway) I'd still be able to listen to all the songs I've recently played. Now when list...

MichaelJerzak

Composer

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Spotify on the iPad requires log in on iTunes for use, how to get rid of iTunes log in?

For a week or so Spotify on the iPad requires log in on iTunes and otherwise doesn`t get started! With Spotify on the lap top I don`t have any problemsI don`t have an iTunes account and don`t intend to get one, how do I manage to unlink Spotify on th...

Newbie

For a week or so Spotify on the iPad requires log in on iTunes and otherwise doesn`t get started! With Spotify on the lap top I don`t have any problems I don`t have an iTunes account and don`t inten...

Jordi

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Unable to login in to my iphone 6 Facebook err message

Been a premium member for over a year and this is my first problem ever with Spotify. I log in via facebook and and change my FB pwd today because it was not reconizing it. I am able to login into my desktop no problems but when i try to login using ...

Casual Listener

Been a premium member for over a year and this is my first problem ever with Spotify. I log in via facebook and and change my FB pwd today because it was not reconizing it. I am able to login into my...

datrick

Casual Listener

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Problems canceling subscription

I signed up for a 6-month free trial through Sprint on 11/24/14. The trial ended on 4/24/15. Instead of canceling it, I decided to just pay the monthly fee of 10 dollars to keep it. On 5/4/15, I decided to cancel the subscription. Because I signed up...

Casual Listener

I signed up for a 6-month free trial through Sprint on 11/24/14.   The trial ended on 4/24/15. Instead of canceling it, I decided to just pay the monthly fee of 10 dollars to keep it. On 5/4/1...

Pricilla

Spotify

835 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't open my playlists in "my music" tab

Hello, Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same problem on the webplayer all the other features work. But i...

Newbie

Hello,   Since 2 days i have trouble to acces my playlists on my IOS device. If i click the 'button' that links to my playlists it wont open it just gives no reaction. Yesterday i had the same...

Taylor

Community Legend

2904 Views

1 replies

0 likes

accessibility
freeze
IOS 8.3
iOS playlist
my music
no reaction
WebPlayer
  • 2904 Views
  • 1 replies
  • 0 likes

Can not Log in (Android and IOS)

Hi I can not log in to Spotify after installing the app. To reproduce:Install SpotifyAttempt to launch Spotify.Log inWrite username and PasswordPress Log inLog in is not possibleSystem information: Mobile (Android):Modelnumber: LG-E460 (LG Optimus L7...

Regular

Hi I can not log in to Spotify after installing the app.   To reproduce: Install Spotify Attempt to launch Spotify. Log in Write username and Password Press Log in Log in is not possibl...

thosol01

Regular

946 Views

5 replies

0 likes

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  • 5 replies
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Only some of my songs are available off line... Why is this??

Only some of the songs in playlists have the green arrow highlighted and are available off line..... How do I get all the songs/ playlists to do this???

Newbie

Only some of the songs in playlists have the green arrow highlighted and are available off line..... How do I get all the songs/ playlists to do this???

DasPeter

Community Legend

281 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 7 day free trail

Hey.Last Wednesday I got the 7 day free trail after using the mobile app for a while. I expected the trail to run out today and I received multiple notifications on my phone since Tuesday night saying that my premium subscription will run out in 24 h...

Casual Listener

Hey. Last Wednesday I got the 7 day free trail after using the mobile app for a while. I expected the trail to run out today and I received multiple notifications on my phone since Tuesday night say...

OviiiOne

Community Legend

649 Views

5 replies

0 likes

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  • 5 replies
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Playlists and Friends

Hi Everyone, I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for example and start browsing, it's easy enough to return to the son...

Casual Listener

Hi Everyone,   I have 2 issues of which I cannot find any answers to. The first is returning to a playlist on my mobile devices. If I am playing a certain playlist "acoustic morning" for examp...

MisterJ

Casual Listener

333 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Error in startWithCompletionBlock when connecting in BMW Connected Drive

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDrive started to work about 3 months back and now is total...

Casual Listener

At the moment, I am very disappointed with Spotify. Not only is there a lot of new music that just does not become available on Spotify. Also, the USB integration of Spotify into BMW ConnectedDr...

markh1000

Newbie

510 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

New Album Releases not showing up on my iphone

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.Please help.

Newbie

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.P...

tomlind88

Newbie

921 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

iPod nano not detected

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them. I have tried in many different computers (PC, lap...

Visitor

I have 2 iPod nano, the first one is a 2nd generation ipod, the second one is 7th generation. Both of them work fine with itunes, but when I try to sync them with Spotify, spotify doesn't detect them...

rafaelporto

Casual Listener

3124 Views

11 replies

0 likes

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  • 11 replies
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Wrong track dispayed when controlling mac from iPad

Hi When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing when the track starts the ipad displays the wrong track. It sh...

Casual Listener

Hi   When i use my ipad to control spotify on my mac, both the art works and tracks dispalyed match up, however when i queue a track from another album/playlist to the one currently playing wh...

archtom

Casual Listener

521 Views

4 replies

0 likes

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  • 4 replies
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Won't download my whole playlist!!!HELP

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i see left beside the songs a synbol. Whem they are gr...

Newbie

I have a Iphone 6 and the Premium Spotify! I made my own playlist. I wanna listen this playlist in the offline mode too! So i clicked the buttom on the right side in my playlist "offlinemode" And i s...

Taylor

Community Legend

1474 Views

1 replies

1 likes

  • 1474 Views
  • 1 replies
  • 1 likes

Available Offline in Album vs Artist vs Song

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album. For example, I saved a Chicago song to My Music. Under Albums, I chose to make the...

Casual Listener

I am not sure why a song is Available Offline under Artists when I turn that on, for example, but that same song is not then selected as Available Offline under Album.   For example, I saved&n...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Artist Radio vs Song Radio

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

Casual Listener

What is the difference between an Artist Radio and a Song Radio? Sorry for missing something that is probably very obvious.

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes