Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232836 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114433 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443237 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304033 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.
I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.
363 Views
0 replies
0 likes
I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song.I've tried restarting, closing all open apps and uninstalling and reinstalling Spotif...
I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song. I've tried restarting, closing...
Community Legend
2042 Views
1 replies
0 likes
Community Legend
755 Views
1 replies
0 likes
What's new in version 3.2.0 Minor improvements
What's new in version 3.2.0 Minor improvements
Community Legend
1085 Views
4 replies
0 likes
and also reordering the tracks in starred playlist?
and also reordering the tracks in starred playlist?
403 Views
0 replies
0 likes
I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?
I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?
629 Views
0 replies
0 likes
Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted to listen to them. If i wanted to discover other son...
Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted t...
721 Views
0 replies
0 likes
Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there anything I can do to my settings to stop this? Appre...
Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there a...
696 Views
0 replies
0 likes
Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance
Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance 🙂
441 Views
0 replies
0 likes
Hi,In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that track length shows constantly again? Or make it option...
Hi, In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that...
Community Legend
2380 Views
2 replies
2 likes
Hi, I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spotify iOS client. It seems thanks the the "helpful" new Con...
Hi, I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spo...
Community Legend
890 Views
2 replies
0 likes
So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?
So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?
Community Legend
1141 Views
3 replies
0 likes
So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now it seems I can't forward/rewind properly. Just to c...
So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now ...
Casual Listener
809 Views
1 replies
0 likes
I have given about 50 tracks a thumbs down but they still play. How do I fix this?
I have given about 50 tracks a thumbs down but they still play. How do I fix this?
Newbie
664 Views
1 replies
1 likes
Hi @ll, unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ipod doesn´t appear... It also doesn´t work when I change the USB-...
Hi @ll, unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ip...
Newbie
3229 Views
3 replies
1 likes
I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to a different song. Am I missing something? Please he...
I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to ...
Spotify Star
451 Views
1 replies
0 likes
The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and muffled the songs have become. I hope Spotify will f...
The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and m...
421 Views
0 replies
0 likes
Hello Future Savior! I have Spotify on my iPad 1st Gen, Mac & iPhone. All 3 are on the same Wifi network however only the Mac & iPhone communicate with each other as devices I can switch between using Spotify Connect. I've reinstalled the Spotify app...
Hello Future Savior! I have Spotify on my iPad 1st Gen, Mac & iPhone. All 3 are on the same Wifi network however only the Mac & iPhone communicate with each other as devices I can sw...
Spotify Star
1125 Views
2 replies
0 likes
is it possible for too ppl to share accounts and listen to music on two different devices at the sametime?
is it possible for too ppl to share accounts and listen to music on two different devices at the sametime?
Casual Listener
15922 Views
2 replies
0 likes
