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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38119 Views

41 replies

10 likes

  • 38119 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103629 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
  • 1354 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299480 Views

61 replies

16 likes

  • 299480 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126227 Views

19 replies

38 likes

  • 126227 Views
  • 19 replies
  • 38 likes

How to remove notifications on iPhone after message is read?

My Spoity icon on my iPhone 5 indicates I have 13 messages (or, is it just 13 generic notifications? Not sure, but probably makes no difference.) It's been like this for MONTHS. It does not update when I actually get new messages or notifications. It...

Gig Goer

My Spoity icon on my iPhone 5 indicates I have 13 messages (or, is it just 13 generic notifications? Not sure, but probably makes no difference.) It's been like this for MONTHS. It does not update wh...

JoelWhy

Gig Goer

1094 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Connect radio pioneer android

Hello!!! I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5. When I hear music in my phone with spotify on the screen of the car radio information from the original player of the phone and not of Spot...

Visitor

Hello!!!   I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5.   When I hear music in my phone with spotify on the screen of the c...

604 Views

0 replies

0 likes

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Edited albums

So I'm seriously thinking of canceling my subscription because I can't find edited versions of albums. I listen to a ton of rap but would prefer not to have the cursing when my kids are riding, but it's nearly impossible to find edited versions on th...

Casual Listener

So I'm seriously thinking of canceling my subscription because I can't find edited versions of albums. I listen to a ton of rap but would prefer not to have the cursing when my kids are riding, but i...

Gasman77494

Casual Listener

995 Views

2 replies

0 likes

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  • 2 replies
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[Running] feature doesn't work

Descriptionclick into Running tab on iPhone6 with iOS8.3, screen shows "Error Occurs" in chinese "發生錯誤" A more detailed description, using numbered steps1. Open Spotify2. click Running3. nothing What I expected to happenRunning feature, at least a bu...

Newbie

Description click into Running tab on iPhone6 with iOS8.3, screen shows "Error Occurs" in chinese "發生錯誤"   A more detailed description, using numbered steps 1. Open Spotify 2. cli...

788 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Shared Songs (Mobile) Not showing up on Desktop

I sent a song to a friend through the mobile app but it isn't showing up in my desktop inbox. Has it still been shared?

Newbie

I sent a song to a friend through the mobile app but it isn't showing up in my desktop inbox. Has it still been shared?

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

0.5gb in 40 mins?

Is it normal for spotify to take 0.5gb in 40 min of my mobildata? Previously i could listen for weeks on my 10gb. Now i have used 30gb in 3 weeks? What can i do and what is the problem? If it is a problem.

Newbie

Is it normal for spotify to take 0.5gb in 40 min of my mobildata? Previously i could listen for weeks on my 10gb. Now i have used 30gb in 3 weeks? What can i do and what is the problem? If it is a pr...

Fishtaco

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Interested in saving energy? Spotify Connect is not how to do it

On my powered speaker, it has Airplay and Spotify Connect.It says in the speaker manual: "During use of AirPlay… input, if no music is played or this unit’s controls are not operated for 20 minutes or more, the unit’s power will automatically be swit...

Gig Goer

On my powered speaker, it has Airplay and Spotify Connect. It says in the speaker manual:  "During use of AirPlay… input, if no music is played or this unit’s controls are not operat...

Fishtaco

Community Legend

569 Views

1 replies

1 likes

  • 569 Views
  • 1 replies
  • 1 likes

Turn off cross-device control

If I'm playing music on one thing, I don't want it to start playing somewhere else. I don't know when this 'feature' got added but it's a total nightmare. Here's the problem: I have Spotify on my desktop at work, as well as installed on my mobile. I ...

Gig Goer

If I'm playing music on one thing, I don't want it to start playing somewhere else. I don't know when this 'feature' got added but it's a total nightmare.    Here's the problem: I ha...

Ivan92

Community Legend

2209 Views

1 replies

3 likes

bug
control
cross-device
internet of things
iOS
rubbish feature
  • 2209 Views
  • 1 replies
  • 3 likes

Queue problems when using Spotify Connect

Hi, I am having problems when queueing songs while using Spotify Connect. I am controlling a Gramofon with an iPhone 6, and queueing is currently not working at all. Regardless of how many songs I add to the queue, the second the next song starts, th...

Regular

Hi, I am having problems when queueing songs while using Spotify Connect. I am controlling a Gramofon with an iPhone 6, and queueing is currently not working at all. Regardless of how many songs ...

edwardmp

Casual Listener

1347 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Spotify Running for iPhone

I was wondering when Spotify Running would be available for iPhone? I have the app and a premium subscription, but I cannot access the Spotify Running or Spotify New which is supposedly available. Does anyone know if it's available to all users or ho...

Newbie

I was wondering when Spotify Running would be available for iPhone?  I have the app and a premium subscription, but I cannot access the Spotify Running or Spotify New which is supposedly availab...

Ivan92

Community Legend

803 Views

1 replies

0 likes

Mac
  • 803 Views
  • 1 replies
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New update issues

Ever since i have updated the app it has been giving me problems. All my songs will only play half way through, there are some songs, artist, and playlist that i am not able to play. Downloaded or not. The update has some serious glitches. I dont kno...

Newbie

Ever since i have updated the app it has been giving me problems. All my songs will only play half way through, there are some songs, artist, and playlist that i am not able to play. Downloaded or no...

Ivan92

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Why my playlist won't syn

Hi can u tell me why I cannot download my playlist and listen to offline ? I pay 9.99 per month and I have to waste my 3G data just to stream the music . Getting frustrated!!!'

Casual Listener

Hi can u tell me why I cannot download my playlist and listen to offline ? I pay 9.99 per month and I have to waste my 3G data just to stream the music . Getting frustrated!!!'

oreillysHD

Newbie

930 Views

2 replies

0 likes

  • 930 Views
  • 2 replies
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Connect only works for one song

My wife is having a problem with Spotify connect. We can fire up Spotify on my iPad, tap the speaker icon and select my desktop (OS X), and play a song. It will work for one song, then my iPad and desktop will start playing different songs. Interesti...

Newbie

My wife is having a problem with Spotify connect. We can fire up Spotify on my iPad, tap the speaker icon and select my desktop (OS X), and play a song. It will work for one song, then...

MattSuda

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

$0.99 a month

I have tried the free week trial for premium and now im trying to get the 3 months for $0.99 but its not letting me do it because it says "i have already done it" which isn't true. Help me please

Casual Listener

I have tried the free week trial for premium and now im trying to get the 3 months for $0.99 but its not letting me do it because it says "i have already done it" which isn't true. Help me please

LordRollin

Community Legend

1389 Views

3 replies

0 likes

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  • 3 replies
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Obly one song won't play

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putting it back into my songs and I can't seem to make i...

Casual Listener

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putti...

Cretrum

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Paid for premium but won't activate in app

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

Casual Listener

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

LordRollin

Community Legend

706 Views

4 replies

0 likes

  • 706 Views
  • 4 replies
  • 0 likes

Revert back to old spotify on ios8 on iPhone 6plus

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

Visitor

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

user-removed

Not applicable

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Liked from Radio Playlist not there

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregularly so if there is any way I can get it back, someo...

Newbie

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregula...

DasPeter

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

My premium won't work when I'm offline

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!

Newbie

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...

LordRollin

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Solved!! Local files not syncing anymore

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...

Regular

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...

ptofil

Newbie

1645 Views

3 replies

1 likes

  • 1645 Views
  • 3 replies
  • 1 likes