Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32311 Views

40 replies

9 likes

  • 32311 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96304 Views

115 replies

12 likes

Other
  • 96304 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
  • 1076 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

  • 294258 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124016 Views

19 replies

38 likes

  • 124016 Views
  • 19 replies
  • 38 likes

$0.99 a month

I have tried the free week trial for premium and now im trying to get the 3 months for $0.99 but its not letting me do it because it says "i have already done it" which isn't true. Help me please

Casual Listener

I have tried the free week trial for premium and now im trying to get the 3 months for $0.99 but its not letting me do it because it says "i have already done it" which isn't true. Help me please

LordRollin

Community Legend

1372 Views

3 replies

0 likes

  • 1372 Views
  • 3 replies
  • 0 likes

Obly one song won't play

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putting it back into my songs and I can't seem to make i...

Casual Listener

I have spotify premium so I have all my songs downloaded onto my phone. One song, even though it says it's downloaded, will not play past 10 seconds. I have tried unselecting that song and then putti...

Cretrum

Casual Listener

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Paid for premium but won't activate in app

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

Casual Listener

I have paid for premium service, it has been deducted from my account but still no activation in the app. I have tried deleting and reinstalling the app with no luck.

LordRollin

Community Legend

689 Views

4 replies

0 likes

  • 689 Views
  • 4 replies
  • 0 likes

Revert back to old spotify on ios8 on iPhone 6plus

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

Visitor

Hi there looking to revert old version on iOS 8.3 back to old spotify don't like how all news features and videos please help me anyone on iPhone 6plus

user-removed

Not applicable

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Liked from Radio Playlist not there

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregularly so if there is any way I can get it back, someo...

Newbie

I am on the mobile app and have searched constantly for where to find this. No it is not on my side bar and it may be possible I deleted it at some point bit I do not remember. I use spotify irregula...

DasPeter

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

My premium won't work when I'm offline

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. Help!

Newbie

I just bought premium and when my phone is offline it doesn't work and I am also still getting commercials. I tried logging out and back in and I also re downloaded the app but nothing has worked. He...

LordRollin

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Solved!! Local files not syncing anymore

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you could select if you want to sync the entire playli...

Regular

After the update from 0.9 to 1.0 version, Spotify lost its ability to recognize my iPhone device on the desktop app. There used to be an option to see your device through the left side panel, and you...

ptofil

Newbie

1592 Views

3 replies

1 likes

  • 1592 Views
  • 3 replies
  • 1 likes

iOS App menu page useless if you've got a mobile data allowance

When you start the app you're presented with the following options: SearchNowMomentsRunningMusicShowsYour Library As it turns out, if I'm outside and wanting to save my mobile data allowance, the only one I'm interested in is the last one: the music ...

Gig Goer

When you start the app you're presented with the following options:   Search Now Moments Running Music Shows Your Library   As it turns out, if I'm outside and wanting to sav...

LordRollin

Community Legend

892 Views

1 replies

0 likes

Interface
mobile data
the obtuse wizards of Spotify mountain who decide the minor annoyances of thousands based on the consistency of their breakfast
  • 892 Views
  • 1 replies
  • 0 likes

Problems in update 3.0.0 :mansad:

Yesterday my iphone 4S show me an update in the appthe content says (The new experience of genders ins Spotify now is avilable for iPad)I download the update but the from yesterday to today when you try to open the app;my mobile restart....Please hel...

Casual Listener

Yesterday my iphone 4S show me an update in the app the content says (The new experience of genders ins Spotify now is avilable for iPad) I download the update but the from yesterday to today when ...

ugaldej

Casual Listener

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Album art mission when in offline mode.

When I am using Spotify on my iphone 6 plus offline, album art does not show. This has been happening for about 2 weeks now. Any help is appreciated. Mike

Newbie

When I am using Spotify on my iphone 6 plus offline,  album art does not show.   This has been happening for about 2 weeks now.    Any help is appreciated.   Mike

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Solved!! How do I use Spotify (free) on my iPhone?

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Black, or White. I do have the latest iOS which is iOS ...

Casual Listener

Hi everyone, I am new to using Spotify, but I had my iPhone since last year. I don't have the iPhone 4S. I actually have the Verizon iPhone 4, it's an older version. It came in 16GB, and 32GB in Blac...

micki31

Newbie

83088 Views

8 replies

1 likes

  • 83088 Views
  • 8 replies
  • 1 likes

One track stops the queue and can't repeat itself

Hi, So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listened to once : the track stops at the end and freeze, no matter...

Visitor

Hi,   So I recently added a new song to Spotify from my computer (local file). There's no problem with the Mac version of Spotify, but when I play it on the iOS version, it can only be listene...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Solved!! sound stops after approx 30 seconds

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays. Restarting the app results in track again playing for 30 seconds. Happens with any track. Tried uninstalling and reinstalli...

Newbie

Having a problem with spotify and iphone 3gs ios 6.1.6. App works for aboujt 30 seconds then no sound while track still plays.   Restarting the app results in track again playing for 30 second...

mkbean

Newbie

2151 Views

3 replies

0 likes

  • 2151 Views
  • 3 replies
  • 0 likes

Spotify crash au démarrage sur tous mes supports mobiles iOS

Bonjour, J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relancer les syncronisations. Ce n'est pas simultané sur tous les apparei...

Newbie

Bonjour,    J'utilise 2 iPhones (4s et 6) et un iPad (4), régulièrement, l'application crash au démarrage et je ne peux plus rien faire mise à part réinstaller l'appli et de fait, relance...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Albums not playing in order

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random song from the album next, not the next track on th...

Newbie

Hi, I'm a premium member and I'm unable to play albums in order. I go to artist (Frank Turner) select album (The Third Three Years) and select the first song. When the song finishes it plays a random...

MattSuda

Spotify Star

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

[BUG][iOS] Controlling phone app from desktop

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my machine [iOS]

Newbie

When playing through my phone, and using the desktop client to control it, doing a search or sorting my playlist will make it start playing the first song in that new/sorted list. Reproducable on my ...

MattSuda

Spotify Star

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Now tab gone

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I uninstalled and reinstalled the app, logged in and logg...

Newbie

What the title says. I have the running tab, but the now tab is gone. I had it when I had the 5 day free trial with my facebook account. With my non linked premium account I no longer have it. I unin...

MattSuda

Spotify Star

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Spotify running

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

Newbie

Why i can't find spotify running ? I've update the app but it doesn't work ... Is it available in italy ?

MattSuda

Spotify Star

1000 Views

3 replies

0 likes

  • 1000 Views
  • 3 replies
  • 0 likes

Spotify PREMIUM NOT WORKING ON IOS!!

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a receipt on email, neither can i use the IOS app. My...

Casual Listener

I just bought myself a set of SONOS speakers, and now want to use spotify with it. So what i do is sign in on spotify on my PC and renewing the subscription to premium, however i have not recieved a ...

MattSuda

Spotify Star

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Cobro mal

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

Visitor

Contraté 3 meses por 9 pesos y me cobraron 99 pesos

OviiiOne

Community Legend

755 Views

1 replies

0 likes

mal cobro
me cobraron mal
meses de premium mal
Premium
  • 755 Views
  • 1 replies
  • 0 likes