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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408556 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279895 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178959 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version tooWen i connect my iphone (wireless and usb cable) to my macbook i cannot see him under device section within spotify appWhats wrong?Thank...
Hi people I have a Macbook pro with the latest Spotify version and my iphone 6 with the latest spotify version too Wen i connect my iphone (wireless and usb cable) to my macbook i cannot see him und...
Spotify Star
436 Views
1 replies
0 likes
I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue. When I swipe on songs in the catalog, they queue c...
I have several playlists. Most are of songs in the Spotify catalog, but I have a few playlists of local tracks I have synced and when I swipe from left to right on the local tracks they do not queue....
Spotify Star
1935 Views
6 replies
0 likes
When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files. I can only queue Spotify tracks by swiping left. If i want to queue a local song, I must click (...) and 'Add to Queue' Hopefully you can fix this an...
When I try an quickly queue a song from a playlist by swiping left, it doesn't work for local files. I can only queue Spotify tracks by swiping left. If i want to queue a local song, I mus...
Spotify Star
1231 Views
3 replies
0 likes
I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even if I connect my iPhone via USB, I still can't see my...
I have an iPhone 5 and iPad air 2. Recently I've tried to sync music via Spotify but I can't see my device on my Mac. I am sure that they are all connected to the same wifi I shared by my Mac. Even i...
Spotify Star
502 Views
1 replies
0 likes
Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won't work HELP ME Please
Signed onto my spotify premium family plan and my stepdads still works but mine doesn't. This is really frustrating and idk how to fix this. I've tried restarting the app and everything it still won'...
Spotify Star
495 Views
1 replies
0 likes
Hi, Does anyone knows what happend to this? (Shown image below) I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for now. Thanks!!
Hi, Does anyone knows what happend to this? (Shown image below) I can not hear a song playing after I pressed "SHUFFLE PLAY". It works fine on the Mac and my subscription is free for ...
Spotify Star
382 Views
1 replies
0 likes
Hello all, I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs?Whenever I go into the Songs menu entry, I can't see all songs I marked for offline syncing, a...
Hello all, I was wondering if there is a way of playing ALL offline songs (I like to random shuffle all) without creating a playlist with all offline songs? Whenever I go into the Songs men...
Spotify Star
650 Views
1 replies
0 likes
Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium. Las canciones no pasan a flecha verde, es decir q...
Tengo suscripción a Spotify Premium desde hace tres días pero no consigo escuchar mis playlist sin conexión a pesar de haber activado este modo en las playlist ya descargadas antes de pasar a premium...
Spotify Star
520 Views
1 replies
0 likes
Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and click the available offline button again and that is VERY t...
Twice I have had all of the playlists that were previously available offline stop being availble offline - on both my macbook pro and iPhone. That means that I have to open each playlist and cli...
Casual Listener
641 Views
2 replies
0 likes
I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unfair. RANT OVER
I found that some people got the update from the settings menu and now you don't and in the livetstream it was said it is available in the UK and other countrys ? and now it isnt this is slightly unf...
Community Legend
449 Views
1 replies
0 likes
I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old iPod touches anymore. I keep getting an error that...
I was having trouble with the radio feature recently. I decided to de-install spotify and then re-install, since that has worked in the past. Well, apparently there isn't a version of spotify for old...
Community Legend
577 Views
1 replies
0 likes
iOS version 3.1.0.2150The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app.It comes up as soon as I launch the app on my iPad, bu...
iOS version 3.1.0.2150 The volume/connect button doesn't come up automatically on iPhone at the bottom of the Now Playing screen when testing the enhanced features on the latest version of the app. ...
Casual Listener
745 Views
2 replies
3 likes
Hallo zusammen, eventuell könnt Ihr helfen.Ich beschreibe meine Probleme mal in chronologischer Reihenfolge: Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder Künstler mehr offline synchronisieren (Platz war genug da: > 7 GB freie...
Hallo zusammen, eventuell könnt Ihr helfen. Ich beschreibe meine Probleme mal in chronologischer Reihenfolge: Seit einiger Zeit konnte ich keine zusätzlichen Playlists, Alben oder...
497 Views
0 replies
0 likes
Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but no fix to the problem. Has anyone had similar problems? E...
Ive had this issue for a while now, but some time ago, one day connect stopped working. none of my devices is able to find each other. I've tried to fix the error by suggestions from here, but n...
396 Views
0 replies
0 likes
Hello, I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat with friends on my mobile Could anyone of you guys give me ...
Hello, I have just finished setting up my account. I have added my friends in the desktop version, but I'm not able to add / see them in the mobile app. So it's not possible to share or chat...
Newbie
406 Views
1 replies
0 likes
where are the volume icon and volume slider? they both disappear, how to control the volume???
where are the volume icon and volume slider? they both disappear, how to control the volume???
Casual Listener
1330 Views
2 replies
0 likes
Hello. I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I've tried syncing with Wi-Fi and data. Only 5 of the songs ha...
Hello. I recently purchased the 30 day Spotify Premium because I want to listen to music offline. The problem is, I've followed the instructions that are on the site, yet nothing happens. I'...
Not applicable
569 Views
2 replies
0 likes
I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help
I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...
Spotify Star
652 Views
1 replies
0 likes
Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.
Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of it and it just stays stuck.
290 Views
0 replies
0 likes
