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Help please offline not working

Help please offline not working

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please help
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2 Replies

Make sure you have enough storage space left. Spotify recommends 1GB of free space.
MattSudaSpotify Star
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Also if you're on WiFi make sure your wifi is turned on.

If you're trying to download with your mobile data plan in the iPhone app go to settings and make sure cellular sync is turned on.
MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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