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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32363 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96332 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294264 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124020 Views

19 replies

38 likes

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  • 19 replies
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Solved!! QUESTION

is it possible for too ppl to share accounts and listen to music on two different devices at the sametime?

Newbie

is it possible for too ppl to share accounts and listen to music on two different devices at the sametime?

An212

Casual Listener

15387 Views

2 replies

0 likes

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Unable to go to specific album or artist on IOS app

DescriptionOn the mobile app, whenever I try to navigate to a specific album or artist that I have saved, instead of directing me to that artist/album, I am instead redirected to the user profile for "Robert Andersson". I have never visited nor heard...

Casual Listener

    Description On the mobile app, whenever I try to navigate to a specific album or artist that I have saved, instead of directing me to that artist/album, I am instead redirected to th...

kattmeary

Casual Listener

427 Views

2 replies

0 likes

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  • 2 replies
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Spotify Mobile Won't Let Me Share Songs With Friends

I was trying to "Share" a song with a friend. I clicked the options tab next to the song, selected "Share", "Send To", then "Select People". When I got to this page there was no one to select to send the song to. I follow 3 people so I know that I am...

Newbie

I was trying to "Share" a song with a friend.  I clicked the options tab next to the song, selected "Share", "Send To", then "Select People".  When I got to this page there was no one to se...

571 Views

0 replies

0 likes

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Spotify running and other new features not available on latest version

I want to use the new running feature but apparently it's only available to some users? Why is this? I pay for premium and can't get the new features that were supposedly released 9 days ago. I have uninstalled and reinstalled app 3 times. I am in th...

Casual Listener

I want to use the new running feature but apparently it's only available to some users? Why is this? I pay for premium and can't get the new features that were supposedly released 9 days ago. I have ...

reedc

Casual Listener

1699 Views

6 replies

0 likes

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  • 6 replies
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New 'compilations' don't appear in iOS Spotify app

I am logged into a premium account that has been working great, until my friend had asked me if I had downloaded a new release of J. Cole's (new on spotify anyways)... It won't appear on the 'artist's page'. I've made sure I was online, restarted the...

Newbie

I am logged into a premium account that has been working great, until my friend had asked me if I had downloaded a new release of J. Cole's (new on spotify anyways)... It won't appear on the 'artist'...

MattSuda

Spotify Star

430 Views

2 replies

0 likes

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  • 2 replies
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Right artist wrong song!!

I tried to download a song from an artist, a song downloaded from the correct artist , but it was a song of theirs I did not want, help? I have an iPhone 4s

Newbie

I tried to download a song from an artist, a song downloaded from the correct artist , but it was a song of theirs I did not want, help? I have an iPhone 4s

342 Views

0 replies

0 likes

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iPhone 6+ / iOS 8 Offline Mode No Longer Working

I've had Spotify Premium for a number of years on various phones and OSs and up until about 2 months ago it worked wonderfully on my iPhone 6+. However when I choose "Save" on an album or playlsit it only donwloads a sporadic number of songs (at best...

Casual Listener

I've had Spotify Premium for a number of years on various phones and OSs and up until about 2 months ago it worked wonderfully on my iPhone 6+. However when I choose "Save" on an album or playlsit it...

427 Views

0 replies

0 likes

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How to remove notifications on iPhone after message is read?

My Spoity icon on my iPhone 5 indicates I have 13 messages (or, is it just 13 generic notifications? Not sure, but probably makes no difference.) It's been like this for MONTHS. It does not update when I actually get new messages or notifications. It...

Gig Goer

My Spoity icon on my iPhone 5 indicates I have 13 messages (or, is it just 13 generic notifications? Not sure, but probably makes no difference.) It's been like this for MONTHS. It does not update wh...

JoelWhy

Gig Goer

1039 Views

5 replies

1 likes

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  • 5 replies
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Connect radio pioneer android

Hello!!! I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5. When I hear music in my phone with spotify on the screen of the car radio information from the original player of the phone and not of Spot...

Visitor

Hello!!!   I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5.   When I hear music in my phone with spotify on the screen of the c...

596 Views

0 replies

0 likes

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Edited albums

So I'm seriously thinking of canceling my subscription because I can't find edited versions of albums. I listen to a ton of rap but would prefer not to have the cursing when my kids are riding, but it's nearly impossible to find edited versions on th...

Casual Listener

So I'm seriously thinking of canceling my subscription because I can't find edited versions of albums. I listen to a ton of rap but would prefer not to have the cursing when my kids are riding, but i...

Gasman77494

Casual Listener

974 Views

2 replies

0 likes

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[Running] feature doesn't work

Descriptionclick into Running tab on iPhone6 with iOS8.3, screen shows "Error Occurs" in chinese "發生錯誤" A more detailed description, using numbered steps1. Open Spotify2. click Running3. nothing What I expected to happenRunning feature, at least a bu...

Newbie

Description click into Running tab on iPhone6 with iOS8.3, screen shows "Error Occurs" in chinese "發生錯誤"   A more detailed description, using numbered steps 1. Open Spotify 2. cli...

774 Views

0 replies

0 likes

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Shared Songs (Mobile) Not showing up on Desktop

I sent a song to a friend through the mobile app but it isn't showing up in my desktop inbox. Has it still been shared?

Newbie

I sent a song to a friend through the mobile app but it isn't showing up in my desktop inbox. Has it still been shared?

306 Views

0 replies

0 likes

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0.5gb in 40 mins?

Is it normal for spotify to take 0.5gb in 40 min of my mobildata? Previously i could listen for weeks on my 10gb. Now i have used 30gb in 3 weeks? What can i do and what is the problem? If it is a problem.

Newbie

Is it normal for spotify to take 0.5gb in 40 min of my mobildata? Previously i could listen for weeks on my 10gb. Now i have used 30gb in 3 weeks? What can i do and what is the problem? If it is a pr...

Fishtaco

Community Legend

466 Views

1 replies

0 likes

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Interested in saving energy? Spotify Connect is not how to do it

On my powered speaker, it has Airplay and Spotify Connect.It says in the speaker manual: "During use of AirPlay… input, if no music is played or this unit’s controls are not operated for 20 minutes or more, the unit’s power will automatically be swit...

Gig Goer

On my powered speaker, it has Airplay and Spotify Connect. It says in the speaker manual:  "During use of AirPlay… input, if no music is played or this unit’s controls are not operat...

Fishtaco

Community Legend

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Turn off cross-device control

If I'm playing music on one thing, I don't want it to start playing somewhere else. I don't know when this 'feature' got added but it's a total nightmare. Here's the problem: I have Spotify on my desktop at work, as well as installed on my mobile. I ...

Gig Goer

If I'm playing music on one thing, I don't want it to start playing somewhere else. I don't know when this 'feature' got added but it's a total nightmare.    Here's the problem: I ha...

Ivan92

Community Legend

2182 Views

1 replies

3 likes

bug
control
cross-device
internet of things
iOS
rubbish feature
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  • 1 replies
  • 3 likes

Queue problems when using Spotify Connect

Hi, I am having problems when queueing songs while using Spotify Connect. I am controlling a Gramofon with an iPhone 6, and queueing is currently not working at all. Regardless of how many songs I add to the queue, the second the next song starts, th...

Regular

Hi, I am having problems when queueing songs while using Spotify Connect. I am controlling a Gramofon with an iPhone 6, and queueing is currently not working at all. Regardless of how many songs ...

edwardmp

Casual Listener

1295 Views

2 replies

3 likes

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Spotify Running for iPhone

I was wondering when Spotify Running would be available for iPhone? I have the app and a premium subscription, but I cannot access the Spotify Running or Spotify New which is supposedly available. Does anyone know if it's available to all users or ho...

Newbie

I was wondering when Spotify Running would be available for iPhone?  I have the app and a premium subscription, but I cannot access the Spotify Running or Spotify New which is supposedly availab...

Ivan92

Community Legend

781 Views

1 replies

0 likes

Mac
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  • 1 replies
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New update issues

Ever since i have updated the app it has been giving me problems. All my songs will only play half way through, there are some songs, artist, and playlist that i am not able to play. Downloaded or not. The update has some serious glitches. I dont kno...

Newbie

Ever since i have updated the app it has been giving me problems. All my songs will only play half way through, there are some songs, artist, and playlist that i am not able to play. Downloaded or no...

Ivan92

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Why my playlist won't syn

Hi can u tell me why I cannot download my playlist and listen to offline ? I pay 9.99 per month and I have to waste my 3G data just to stream the music . Getting frustrated!!!'

Casual Listener

Hi can u tell me why I cannot download my playlist and listen to offline ? I pay 9.99 per month and I have to waste my 3G data just to stream the music . Getting frustrated!!!'

oreillysHD

Newbie

908 Views

2 replies

0 likes

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Connect only works for one song

My wife is having a problem with Spotify connect. We can fire up Spotify on my iPad, tap the speaker icon and select my desktop (OS X), and play a song. It will work for one song, then my iPad and desktop will start playing different songs. Interesti...

Newbie

My wife is having a problem with Spotify connect. We can fire up Spotify on my iPad, tap the speaker icon and select my desktop (OS X), and play a song. It will work for one song, then...

MattSuda

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes