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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32412 Views

40 replies

9 likes

  • 32412 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96360 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1077 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294271 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124021 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Error

Ever since the new update, all my music is gone and I can't connect to get any new music. I'm upset because I pay 4.99 a month for my subscription. I'm not paying when I can't listen to my music. I deleted and reinstalled and nothing worked.

Newbie

Ever since the new update, all my music is gone and I can't connect to get any new music. I'm upset because I pay 4.99 a month for my subscription. I'm not paying when I can't listen to my music. I d...

292 Views

0 replies

0 likes

  • 292 Views
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I can't add new songs to my music

I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.

Newbie

I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.

345 Views

0 replies

0 likes

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App keeps crashing

I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song.I've tried restarting, closing all open apps and uninstalling and reinstalling Spotif...

Newbie

I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song. I've tried restarting, closing...

Swanny

Community Legend

1975 Views

1 replies

0 likes

Crash
  • 1975 Views
  • 1 replies
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Release notes - Spotify for iOS 3.2.0

What's new in version 3.2.0 Minor improvements

Community Legend

What's new in version 3.2.0 Minor improvements

Swanny

Community Legend

1019 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

I can delete songs on my Spotify successfuly but they look like still on my iPhone's memory.

I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?

Newbie

I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?

604 Views

0 replies

0 likes

delete music
Help me!
iphone
iPhone 5S
Spotify
  • 604 Views
  • 0 replies
  • 0 likes

Free Account Suggested Tracks

Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted to listen to them. If i wanted to discover other son...

Newbie

Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted t...

697 Views

0 replies

0 likes

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iphone usb connection continually skipping tracks

Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there anything I can do to my settings to stop this? Appre...

Newbie

Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there a...

677 Views

0 replies

0 likes

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Recommended artists not changing

Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance

Regular

Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance 🙂

429 Views

0 replies

0 likes

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Track length doesnt show anymore

Hi,In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that track length shows constantly again? Or make it option...

Casual Listener

Hi, In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that...

Swanny

Community Legend

2359 Views

2 replies

2 likes

Track length
visuals
  • 2359 Views
  • 2 replies
  • 2 likes

How can I edit playlists while Connect is running?

Hi, I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spotify iOS client. It seems thanks the the "helpful" new Con...

Newbie

Hi,  I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spo...

Swanny

Community Legend

862 Views

2 replies

0 likes

Connect
iOS
playlist editing
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  • 2 replies
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Solved!! Student Discount

So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?

Casual Listener

So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?

LordRollin

Community Legend

1058 Views

3 replies

0 likes

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  • 3 replies
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Problem with longer local tracks!?

So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now it seems I can't forward/rewind properly. Just to c...

Casual Listener

So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now ...

Zoidvash

Casual Listener

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Spotify Radio playing tracks I've Thumbs down

I have given about 50 tracks a thumbs down but they still play. How do I fix this?

Gig Goer

I have given about 50 tracks a thumbs down but they still play. How do I fix this?

nobodyfamous

Newbie

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

spotify on my ipod touch 4g

Hi @ll, unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ipod doesn´t appear... It also doesn´t work when I change the USB-...

Newbie

Hi @ll,   unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ip...

jeanettept

Newbie

3203 Views

3 replies

1 likes

  • 3203 Views
  • 3 replies
  • 1 likes

How do I turn shuffle off on my iphone?!

I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to a different song. Am I missing something? Please he...

Newbie

I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to ...

MattSuda

Spotify Star

431 Views

1 replies

0 likes

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  • 1 replies
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The audio gets softer after update

The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and muffled the songs have become. I hope Spotify will f...

Casual Listener

The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and m...

411 Views

0 replies

0 likes

  • 411 Views
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Spotify Connect not Recognizing iPad Gen 1

Hello Future Savior! I have Spotify on my iPad 1st Gen, Mac & iPhone. All 3 are on the same Wifi network however only the Mac & iPhone communicate with each other as devices I can switch between using Spotify Connect. I've reinstalled the Spotify app...

Newbie

Hello Future Savior!   I have Spotify on my iPad 1st Gen, Mac & iPhone. All 3 are on the same Wifi network however only the Mac & iPhone communicate with each other as devices I can sw...

MattSuda

Spotify Star

1102 Views

2 replies

0 likes

  • 1102 Views
  • 2 replies
  • 0 likes