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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60154 Views
  • 16 replies
  • 37 likes
  • 60154 Views
  • 16 replies
  • 37 likes

offline

the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network

  • Newbie
  •  the sons that saved station not saving even offline with this option selected , and my device-is synchronized with the network
  • muriloberbel
  • Newbie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Gift card error

Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?

  • Newbie
  • Sunday i got a gift card and put it in my account, all good, and today i tried to use mi account and it says im basic!!! What can i do?
  • ErickRGuetta
  • Community Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 489 Views
  • 1 replies
  • 0 likes

Playlist refuses to play when using iOS remote control

As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped working.

  • Gig Goer
  • As title says, a playlist refuses to play when using iOS remote control. The playlist in question has worked fine until recently when I added a few more local files to it, then it suddenly stopped wo...
  • 338 Views
  • 0 replies
  • 0 likes
  • iOS
  • 338 Views
  • 0 replies
  • 0 likes

Any other options then spotify?

Hai, got enough of this great piece of software,This is made by somebody who thought: Hey when I understand it, the whole world will understand. 1: Why isn't there a simple right click option to Synchronise?2: Just quit sending me all kinds of titles...

  • Regular
  • Hai,   got enough of this great piece of software, This is made by somebody who thought: Hey when I understand it, the whole world will understand.   1: Why isn't there a simple right ...
  • Amstaff
  • Regular
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Spotify won't work on my iphone app

I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds then would stop making sound. My volume was up all t...

  • Newbie
  • I have spotify free and I recently got the app on my iPhone and it worked fine up until about two weeks ago. But then, I would start playing my playlist, and the song would play for about 5 seconds t...
  • 408 Views
  • 0 replies
  • 0 likes
  • spotify app won't work
  • 408 Views
  • 0 replies
  • 0 likes

I'm getting an Error when searching for artists/tracks while not connected to wifi

DescriptionWhen I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again. The same message appears immediately after trying to research. I haven't changed any...

  • Newbie
  • Description When I attempt to search for artists/tracks under the Search option, i received a message saying "An error occured" and i'm given the option to try again.  The same message appears ...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

iPod Touch 4th Gen - Spotify Lags Constantly

Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happening. The app is also incredibly sluggish when using it...

  • Casual Listener
  • Spotify lags badly if I lock the screen, then unlock it. It takes a good 8 seconds for Spotify to become responsive to my touch. I've reinstalled, resycned, logged in and out and it's still happ...
  • mallegra
  • Newbie
  • 2907 Views
  • 9 replies
  • 0 likes
  • 2907 Views
  • 9 replies
  • 0 likes

Solved!! Save a playlist

I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I make available offline, that would only be on one d...

  • Casual Listener
  • I have a playlist that I am following that gets updated every week. Is there a way of saving the playlist in its current form so when it updates next week, I still have a copy of how it is now? If I ...
  • adelemitch
  • Casual Listener
  • 859 Views
  • 2 replies
  • 0 likes
  • 859 Views
  • 2 replies
  • 0 likes

Solved!! Public playlists by default

I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got the option to decide about it. Now, I can't find any w...

  • Gig Goer
  • I used to use Spotify on my Ipad most of the time, so I decided to update the last version. Since I started to use it, all the list I add in my account get public by default. Before that, you got t...
  • spotifyuser4923
  • Casual Listener
  • 1076 Views
  • 1 replies
  • 1 likes
  • Public Playlists
  • 1076 Views
  • 1 replies
  • 1 likes

Spotify doesn't work

I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How do I talk to someone about this problem?

  • Casual Listener
  • I have a a premium subscription and I see that it's up to date, but I can't browse for songs or play anything. Sometimes if I reinstall it will play a song or two and then it stops working again. How...
  • spotifyuser4923
  • Casual Listener
  • 492 Views
  • 5 replies
  • 0 likes
  • 492 Views
  • 5 replies
  • 0 likes

Error Starred Playlist

Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no songs. This wouldn't bother me if the program would...

  • Newbie
  • Recently I removed all my songs from the starred list because they were too many. Now the Playlist is empty, however the program shows the list contains two songs, but when I open it, there ain't no ...
  • Jordi
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 2.7.0

  What's new in this version (2.7.0) Now with revamped daily charts.

ReleaseNotesiOS.jpg
  • Spotify Legend
  •   What's new in this version (2.7.0) Now with revamped daily charts.
  • yukonmaster
  • Casual Listener
  • 2695 Views
  • 15 replies
  • 0 likes
  • iOS
  • 2695 Views
  • 15 replies
  • 0 likes

Sound cuts off at random on iPod Touch

I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to install by adding Spotify in iTunes and then request...

  • Casual Listener
  • I can't install the current version 3.0.0 of the Spotify iOS app on my iPod Touch 4th gen since that model is limited to iOS 6, but I was able to get the older version 1.8.1.6 of the Spotify app to i...
  • DougAmes1
  • Casual Listener
  • 899 Views
  • 1 replies
  • 0 likes
  • 899 Views
  • 1 replies
  • 0 likes

Spotify Premium 3 Months

So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re do it but it won't let me. Please help !

  • Newbie
  • So I had signed up for the three months and entered my credit info and everything but when I looked on my account overview it send it would end in the next month and so j cancelled it in order to re ...
  • Ivan92
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

Hello. I just upgraded to premium today for the first time. The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high. The Extreme Quality for offline does show up and I was able to check and use t...

  • Newbie
  • Hello.  I just upgraded to premium today for the first time.  The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high.  The Extre...
  • Ivan92
  • Community Legend
  • 729 Views
  • 1 replies
  • 0 likes
  • extreme
    quality
    streaming
  • 729 Views
  • 1 replies
  • 0 likes

Iphone 5C is not syncing with Spotify on my laptop.

I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it. I tried logging out and back in on my phone, I restarted my computer, instaled Spotify app to my laptop through iTunes. Nothing is wor...

  • Regular
  • I am trying to sync the local files on my computer through Spotify to my iPhone 5C Spotify app, but it won't do it.  I tried logging out and back in on my phone, I restarted my computer, instale...
  • jomotherof8
  • Newbie
  • 1332 Views
  • 7 replies
  • 0 likes
  • 1332 Views
  • 7 replies
  • 0 likes

Spotify Premium pausing/Siri problems while using car radio adapter

Hi all, I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple weeks (or maybe I've just noticed it since traveling for the h...

  • Newbie
  • Hi all,   I have a Premium account and use it often with my iPhone and car radio adapter. My problem started a couple months ago, but has been happening more frequently over the past couple ...
  • lu4khc38
  • Newbie
  • 1135 Views
  • 1 replies
  • 0 likes
  • 1135 Views
  • 1 replies
  • 0 likes

Saved songs disappearing and albums

Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?

  • Casual Listener
  • Why is it erasing albums like an hour after I save them ? It will say the artist and like 24 songs but later it will show artist but with like 6 songs?
  • Boywhodestroys
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

iOS Sharing Songs and Syncing Questoin

I'm a premium member, running Spotify on my iPhone 6 plus, connected to Facebook, following my friends as they are following me. When I try to share a song with them using the app on my phone, it says "share sucessful" but my friend new recieves the ...

  • Newbie
  • I'm a premium member, running Spotify on my iPhone 6 plus, connected to Facebook, following my friends as they are following me. When I try to share a song with them using the app on my phone, it say...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Can no longer play local files.......

I just upgraded to the new iPhone 6 expecting to have improvement, but have had nothing but more problems from the already crippling ones that already exist in this app with local files. Before, when a local file was played, if it was paused it would...

  • Regular
  • I just upgraded to the new iPhone 6 expecting to have improvement, but have had nothing but more problems from the already crippling ones that already exist in this app with local files.   B...
  • jjdeegan77
  • Newbie
  • 539 Views
  • 2 replies
  • 0 likes
  • 539 Views
  • 2 replies
  • 0 likes