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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247505 Views

27 replies

5 likes

  • 247505 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132688 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3413 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310326 Views

62 replies

16 likes

  • 310326 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133964 Views

19 replies

38 likes

  • 133964 Views
  • 19 replies
  • 38 likes

Solved!! Spotify won't sync local files to iPhone 5

Hi There, Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space. I've had this problem on and off for a couple of years now, it seems my local files (added to a playlist) will sync to my iPhone on some wifi networks an...

Casual Listener

Hi There,   Im using Spotify Premium 1.1.0.2549 on my iPhone 5 iOS 7.1.1 with 1.8gb of free space.   I've had this problem on and off for a couple of years now, it seems my local fi...

jethrofloyds

Newbie

18487 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Shazam integration

No connect shazam and Spotify

Casual Listener

No connect shazam and Spotify 😞

kbrooksc

Community Legend

1191 Views

5 replies

0 likes

  • 1191 Views
  • 5 replies
  • 0 likes

Can't sync playlists on my gen 4 ipod touch

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option on my ipod and then little grey arrows appear next...

Newbie

hi there, so i recently got spotify premium and read that you need to sync your playlist to listen offline, but i have a problem. while connected to the internet, i hit the "available offline" option...

skiorscuba

Newbie

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

No shows on IPad???

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty wellHowever...why can't I see the shows feature on the iPad??? Am I doing something wrong???

Casual Listener

Just discovered spotify as a user...knew about it but only just subscribed. I now have it on both my iPhone and iPad and it syncs pretty well However...why can't I see the shows feature on the iPa...

Abe84

Casual Listener

1461 Views

4 replies

0 likes

  • 1461 Views
  • 4 replies
  • 0 likes

on or off line

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?

Newbie

When it says AVAILABLE OFFLINE and the icon is in the green mode, is that offline or online?  

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Shazam -> Spoti

Hi there,Is there any solution for this?I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any songs or what so ever..Tried to re install both apps, no suc...

Casual Listener

Hi there, Is there any solution for this? I tried to connect shazam to spotify, but could add the songs, i deleted the Shazam "playlist" on spoti, and now i can't get the list back or add any s...

mapuya19

Community Legend

1017 Views

2 replies

0 likes

Can't select music
iOS
Shazam
Spotify
  • 1017 Views
  • 2 replies
  • 0 likes

Cant like or dislike songs?

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

Casual Listener

Whenever I am using spotify connect, the option to like and dislike songs is greyed out? When switching off connect and playing through my ipad it works fine. Any fix for this?

ReneTS

Casual Listener

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Spotify 3.3.0 Music keeps cutting out

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

Casual Listener

After about 1:30, the sound cuts out. If I rewind it a little it will come back on but only for another 1:30. It's very annoying especially when I'm driving. Please fix this spotify.

LloydJanssen

Regular

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

No playlists on my iPad.

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist and all of it's content.Everything is working fine ...

Regular

My iPad doesn't load my playlists anymore. It doesn't even show the loading icon, all I see is "Favourites". But if I select one of my playlists from the "Recently played" menu it shows the playlist ...

LloydJanssen

Regular

588 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify iOS 8.2 cutting out

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

Newbie

I just downloaded Premium on my iPhone 6 and it keeps cutting whilst playing? Is this common and what Can I do about it?

jennnz

Casual Listener

868 Views

3 replies

2 likes

  • 868 Views
  • 3 replies
  • 2 likes

My playlists are gone and the songs I click on won't play...what

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging on but with my user instead like what the website ke...

Casual Listener

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging o...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Solved!! PREMIUM FREE 7 DAY TRIAL ON APP??

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says:Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the tunes flowing, no need to re-credit your account every...

Visitor

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says: Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the t...

user-removed

Not applicable

1382 Views

3 replies

0 likes

  • 1382 Views
  • 3 replies
  • 0 likes

Sound does not work ios 7.1.2 iPhone 4s

Here's how I solved the no sound playback issue1. Plugged my headphones in2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhoneHope this helps some of the frustrated users.

Casual Listener

Here's how I solved the no sound playback issue 1. Plugged my headphones in 2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhone Hope this he...

737 Views

0 replies

1 likes

Possible workaround
  • 737 Views
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  • 1 likes

Queue & Shuffle problems

Recently found 2 very frustrating glitches:1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad and iPhone. (Not to mention that the shuffle itself su...

Music Fan

Recently found 2 very frustrating glitches: 1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad a...

Fishtaco

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Solved!! No sleep-timer Function?

Hi folks,Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music?Regards

Casual Listener

Hi folks, Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music? Regards

Daniel1982a

Casual Listener

1820 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium not activating

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paused. So I went into the App Store app and paid for a...

Casual Listener

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paus...

MattSuda

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

New color

I hate the new color of spotify.

Visitor

I hate the new color of spotify.

MattSuda

Spotify Star

1431 Views

4 replies

4 likes

  • 1431 Views
  • 4 replies
  • 4 likes

iOS Now playing time info disappeared

The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. I expect it will be justified as it could be seen t...

Newbie

The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. ...

716 Views

0 replies

0 likes

battery
now playing screen
time
  • 716 Views
  • 0 replies
  • 0 likes

Solved!! New phone, premium not working

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for several months before switching phones! Anyone got any i...

Casual Listener

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for sever...

user-removed

Not applicable

28234 Views

5 replies

0 likes

  • 28234 Views
  • 5 replies
  • 0 likes