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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38004 Views

41 replies

10 likes

  • 38004 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103519 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1349 Views

0 replies

0 likes

iOS
  • 1349 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299440 Views

61 replies

16 likes

  • 299440 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126198 Views

19 replies

38 likes

  • 126198 Views
  • 19 replies
  • 38 likes

Solved!! Cramped iPhone 5c and low data allowance - need a sync solution!

Hi, I'm posting this question afresh as I've just realised it wasn't relevent to the thread I replied to. I have an Apple iPhone 5c with a lousy 4GB of free space. I want to subscribe to Spotify, but I must choose between a) using all my iPhone memor...

Regular

Hi, I'm posting this question afresh as I've just realised it wasn't relevent to the thread I replied to.  I have an Apple iPhone 5c with a lousy 4GB of free space. I want to subscribe to Spo...

Tiburonsmoke

Regular

1418 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Premium subscription after cancellation

I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to my account and cancelled the automatic billing. A ...

Visitor

I paid for spotify today and decided that it was the last month I would use it due to me running low on money and trying to save more. After my subscription renewed for the month of June I went on to...

Fishtaco

Community Legend

1433 Views

4 replies

0 likes

Premium payment
  • 1433 Views
  • 4 replies
  • 0 likes

Solved!! The Spitify Connect icon is gone!

I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon.Where is it? (And yes, I have the latest versions and reins...

Regular

I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon. Where ...

Juzjul

Casual Listener

14300 Views

12 replies

0 likes

spotify connect icon
  • 14300 Views
  • 12 replies
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Solved!! Unavailable offline song still plays when I am offline

If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline. Also, how do I unsync songs or playlists in order to free up memory on my iPhone? Thanks.

Regular

If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline.   Also, how do I unsync songs or playlists in order to free up memory on my iPho...

Fishtaco

Community Legend

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Local files not syncing to iPhone 5s

iMac running Yosemite 10.10.3iPhone 5s iOS 8.3 My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it says "Song Not Synced". Both my iMac and iPhone are connected to ...

Newbie

iMac running Yosemite 10.10.3 iPhone 5s iOS 8.3   My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it say...

mapuya19

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Running: personalized playlist option missing.

I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 20 to 30 personalized playlists, and I've been a pre...

Regular

I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 2...

meganlibrarian

Regular

2418 Views

5 replies

0 likes

iOS 8
Running
  • 2418 Views
  • 5 replies
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Solved!! How to stop shuffle play

Can some tell me how to stop shuffle play for my iPhone?

Newbie

Can some tell me how to stop shuffle play for my iPhone?

Mattosaurus

Community Legend

2257 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Failed log in on iPhone 5

Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?

Casual Listener

Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?

Mike91

Casual Listener

1009 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Use Spotify playlist with RunKeeper

Hi, I wish to know if is possible listen Spotify playlist from RunKeeper. Thanks in advance, Regards,

Newbie

Hi,   I wish to know if is possible listen Spotify playlist from RunKeeper.   Thanks in advance,   Regards, 

DirkB

Casual Listener

5261 Views

4 replies

0 likes

  • 5261 Views
  • 4 replies
  • 0 likes

My Spotify premium doesnt work

I have had Spotify premium for several years and suddenly it doesnt work. It have changed to a Free account according to my Spotify App

Casual Listener

I have had Spotify premium for several years and suddenly it doesnt work. It have changed to a Free account according to my Spotify App

vincentjaro007

Regular

1650 Views

7 replies

0 likes

  • 1650 Views
  • 7 replies
  • 0 likes

Solved!! Another Local Files Issue Thread!

It's really simple to sum up. My iPad and computer are on the same Wifi. I put my local files not available to stream in a playlist, and I marked that playlist to be available offline. All the songs are stilled greyed out on my iPad, and when I click...

Casual Listener

It's really simple to sum up. My iPad and computer are on the same Wifi. I put my local files not available to stream in a playlist, and I marked that playlist to be available offline. All the songs ...

beems

Music Fan

1255 Views

1 replies

1 likes

  • 1255 Views
  • 1 replies
  • 1 likes

Spotify wont start on ipad

My Spotify app on my Ipad is failing to start up today.I have tried deleting and re-installing.

Regular

My Spotify app on my Ipad is failing to start up today.I have tried deleting and re-installing.

Fishtaco

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Not all tracks in a playlist flagged for Offline Mode are downloaded

Hey all, DescriptionSo I've got this issue where I've created playlists and marked a few of them for offline mode so I could listen to them on the go without going over my [unreasonably expensive canadian] cell phone data plan limit. It seems, howeve...

Casual Listener

Hey all,   Description So I've got this issue where I've created playlists and marked a few of them for offline mode so I could listen to them on the go without going over my [unreasonably ex...

Cumberbell

Regular

1492 Views

8 replies

0 likes

  • 1492 Views
  • 8 replies
  • 0 likes

[Bug Report] Spotify stops playing music when playing online radio and iPhone locks

When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar stills counting, requiring me to unlock the iPhone ...

Newbie

When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar ...

philgin

Visitor

782 Views

2 replies

0 likes

  • 782 Views
  • 2 replies
  • 0 likes

Spotify iOS 9 Recently Played display bug

I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys aware of it if you're not already. Most of the time, th...

Regular

I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys awar...

MattSuda

Spotify Star

2016 Views

2 replies

0 likes

  • 2016 Views
  • 2 replies
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Solved!! Spotify Beta iOS 2015 May remove

Hi,There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way in which to revert back to the old standard version tha...

Casual Listener

Hi, There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way ...

AliAllMusic

Casual Listener

1524 Views

2 replies

0 likes

Beta
change it back
iOS 8
  • 1524 Views
  • 2 replies
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iPhone App Crash / Bug report

Hi there, hope the Spotify Dev team reads this, I just found a bug in the app: Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not airplane mode). Started playing a playlist (Starred) that was made available o...

Regular

Hi there,   hope the Spotify Dev team reads this, I just found a bug in the app:   Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not air...

Jordi

Community Legend

1280 Views

4 replies

0 likes

  • 1280 Views
  • 4 replies
  • 0 likes

Bad sound quality using Spotify Equalizer 60 Hz and 150 Hz (bass)

Hi all,I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset my speaker and thought there was something wrong with i...

Regular

Hi all, I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset ...

4078 Views

0 replies

2 likes

Equalizer
Equalizer help
Music Experience
  • 4078 Views
  • 0 replies
  • 2 likes

Offline mode not available?!!!

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect). But when trying to set the Spotify App to offline mode the option is grey out and a message appear that offline mode...

Newbie

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect).   But when trying to set the Spotify App to offline m...

holliej

Newbie

4092 Views

2 replies

1 likes

  • 4092 Views
  • 2 replies
  • 1 likes