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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232853 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114477 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2342 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304044 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129731 Views

19 replies

38 likes

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cannot see all followed artists

hi there i unfortunately cannot see all the artists i follow.since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M.anybody can help me how to see ALL the followed artists, so i can sc...

Newbie

hi there   i unfortunately cannot see all the artists i follow. since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M. anyb...

346 Views

0 replies

1 likes

  • 346 Views
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Spotify upgrade on Iphone now wont work!!!!

I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!! Thank you Yasmin ygrace28

Newbie

I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!!   ...

MattSuda

Spotify Star

444 Views

1 replies

0 likes

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Solved!! Spotify won't let me cancel and there is no option to update my payment method!!!!

There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money

Casual Listener

There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money

Taylor

Community Legend

1310 Views

4 replies

1 likes

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many, many errors and bugs (iphone 6 plus)

This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of the songs are seen that time. Like the list has been...

Regular

This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of t...

Kubra

Regular

636 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Ports and Ip address

Good Afternoon Everyone My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad. I have did some research and i have found a group of Ip address ranges that need to be open on a certain port...

Newbie

  Good Afternoon Everyone   My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad.   I have did some research and i h...

4431 Views

0 replies

0 likes

Ip address
Ports
Spotfy
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Solved!! 'Saved' to My music being downloaded

Hey Guys, Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question I use playlists but i have a habit of saving albums to my music so I can keep track of albums i like or might want to check out...

Newbie

Hey Guys,   Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question   I use playlists but i have a habit of saving albums to my ...

Guuu182

Newbie

1047 Views

3 replies

1 likes

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ipad vs android app

I own an ipad mini.Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell.I use it for spotify or maybe better: I used it for spotify. It is awful sluggish. I reset the ipad and in my final tests I only had one app i...

Casual Listener

I own an ipad mini. Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell. I use it for spotify or maybe better: I used it for spotify.   It is awful slugg...

roadtek

Casual Listener

992 Views

2 replies

0 likes

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Since a couple of months spotify is not adding any song offline available

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a grey arrow but the download never starts. Before this ...

Casual Listener

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a gre...

399 Views

0 replies

0 likes

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Spotify upgrade would not work!

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account ... Please help

Newbie

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account...

418 Views

0 replies

0 likes

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What happened to Spotify's song count?

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It comes up again for a few seconds if you tap the scre...

Newbie

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It c...

mapuya19

Community Legend

603 Views

1 replies

0 likes

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Spotify Running for Ipod 5th Gen

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

Newbie

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

727 Views

0 replies

1 likes

  • 727 Views
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Recently Played Artists Not Updating

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

Casual Listener

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

Fishtaco

Community Legend

1086 Views

4 replies

0 likes

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Running watches that support Stotify

Anyone happen to know if there are any running watches that support Spotify?

Casual Listener

Anyone happen to know if there are any running watches that support Spotify?

Fishtaco

Community Legend

7815 Views

4 replies

0 likes

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Solved!! Unable to browse

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

Regular

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

Kaakeface

Regular

3317 Views

16 replies

0 likes

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  • 16 replies
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Help please offline not working

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please help

Newbie

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please...

MattSuda

Spotify Star

537 Views

2 replies

0 likes

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iPhone app wont accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

Regular

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...

manpolmar

Newbie

4058 Views

18 replies

0 likes

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Why does Spotify on iOS take so long to start up?

Why does Spotify on iOS take so long to start up? I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.

Gig Goer

Why does Spotify on iOS take so long to start up?   I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.

belltown

Gig Goer

2185 Views

2 replies

1 likes

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  • 1 likes

I would like a refund

I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would like to get a refund before I get charged for next month

Newbie

I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would li...

MattSuda

Spotify Star

764 Views

1 replies

0 likes

Help
refund now
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Solved!! Syncing no longer works, thanks Spotify

With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?

Casual Listener

With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?

user-removed

Not applicable

1023 Views

3 replies

0 likes

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offline availability via USB

My WiFi Chip on my iPhone 4s diededed. Is there a way to make playlists sync for offline availability via USB cable?

Music Fan

My WiFi Chip on my iPhone 4s diededed.  Is there a way to make playlists sync for offline availability via USB cable?

467 Views

0 replies

0 likes

  • 467 Views
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