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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32457 Views

40 replies

9 likes

  • 32457 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96387 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1079 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294279 Views

60 replies

15 likes

  • 294279 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124025 Views

19 replies

38 likes

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  • 19 replies
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[Bug Report] Spotify stops playing music when playing online radio and iPhone locks

When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar stills counting, requiring me to unlock the iPhone ...

Newbie

When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar ...

philgin

Visitor

757 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify iOS 9 Recently Played display bug

I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys aware of it if you're not already. Most of the time, th...

Regular

I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys awar...

MattSuda

Spotify Star

1996 Views

2 replies

0 likes

  • 1996 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Beta iOS 2015 May remove

Hi,There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way in which to revert back to the old standard version tha...

Casual Listener

Hi, There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way ...

AliAllMusic

Casual Listener

1488 Views

2 replies

0 likes

Beta
change it back
iOS 8
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  • 2 replies
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iPhone App Crash / Bug report

Hi there, hope the Spotify Dev team reads this, I just found a bug in the app: Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not airplane mode). Started playing a playlist (Starred) that was made available o...

Regular

Hi there,   hope the Spotify Dev team reads this, I just found a bug in the app:   Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not air...

Jordi

Community Legend

1248 Views

4 replies

0 likes

  • 1248 Views
  • 4 replies
  • 0 likes

Bad sound quality using Spotify Equalizer 60 Hz and 150 Hz (bass)

Hi all,I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset my speaker and thought there was something wrong with i...

Regular

Hi all, I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset ...

4010 Views

0 replies

2 likes

Equalizer
Equalizer help
Music Experience
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  • 2 likes

Offline mode not available?!!!

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect). But when trying to set the Spotify App to offline mode the option is grey out and a message appear that offline mode...

Newbie

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect).   But when trying to set the Spotify App to offline m...

holliej

Newbie

4078 Views

2 replies

1 likes

  • 4078 Views
  • 2 replies
  • 1 likes

How do I use my own playlist with "Spotify Running"?

I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist from Spotify. It must just be me. I'm sure Spotify wouldn't ...

Music Fan

I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist from...

magicrevolver

Gig Goer

1650 Views

2 replies

0 likes

Running
  • 1650 Views
  • 2 replies
  • 0 likes

Sync progres bar not working properly

In Spotify iOs app while downloading/syncing music, in main page have progress bar. Sometimes or maybe often progress bar (green line) not working properly.For example, in photo, when progress is 58.3% (7 of 12), progress bar shows 10-15% : It's weir...

Casual Listener

In Spotify iOs app while downloading/syncing music, in main page have progress bar. Sometimes or maybe often progress bar (green line) not working properly. For example, in photo, when progress...

723 Views

0 replies

0 likes

  • 723 Views
  • 0 replies
  • 0 likes

Massive Trouble - no sync, all content gone, etc.

Hi guys, I have massive problemes with my spotify app. Here you are (chronological order): since a few weeks no offline sync possibleyesterday I have deleted the spotify appnew installation (also yesterday)tried to sync my playlists and artistsseemed...

Regular

Hi guys,   I have massive problemes with my spotify app. Here you are (chronological order):   since a few weeks no offline sync possible yesterday I have deleted the spotify app new...

Herz

Casual Listener

592 Views

3 replies

0 likes

  • 592 Views
  • 3 replies
  • 0 likes

Solved!! Spotify just stopped working - no sound

My spotify won't play any songs at all, no sound only since yesterday ?? I deleted the app& reinstalled but still isn't working. Any ideas?

Casual Listener

My spotify won't play any songs at all, no sound only since yesterday ?? I deleted the app& reinstalled but still isn't working. Any ideas?

Elaine__ob

Casual Listener

742 Views

2 replies

0 likes

  • 742 Views
  • 2 replies
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Spotify ipod nano sync?

My employer's firewall blocked spotify so I dropped my premium membership for a while but now when I was going to come back it seems like it is no longer possible to sync with an ipod nano from the desktop program. Can someone confirm if that's the c...

Regular

My employer's firewall blocked spotify so I dropped my premium membership for a while but now when I was going to come back it seems like it is no longer possible to sync with an ipod nano from the d...

slapshot12

Regular

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Carplay UI

Apple Carplay UI is mainly based on lists which are a bit of a pain. The tile UI in the app would be so much easier to use and better looking than the current design. Almost no colour in the app either.

Visitor

Apple Carplay UI is mainly based on lists which are a bit of a pain. The tile UI in the app would be so much easier to use and better looking than the current design.   Almost no colour in the...

986 Views

0 replies

0 likes

apple
Carplay
UI
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New iOS app catastrophe (with Now, Moments, Running, Shows etc)

Hello! I was excited to hear about what Spotify had to say at yesterdays press conference. I was quite dissapointed with the outcome reading tech blogs and newspaper posts about the new features Now, Moments, Running and Shows (Video + Audio Podcasts...

Visitor

Hello!   I was excited to hear about what Spotify had to say at yesterdays press conference. I was quite dissapointed with the outcome reading tech blogs and newspaper posts about the new feat...

user-removed

Not applicable

1344 Views

2 replies

2 likes

  • 1344 Views
  • 2 replies
  • 2 likes

La fonction RUNNING n'est pas disponible !

J'ai installé spotify spécialement pour cette nouvelle fonction, et je me suis abonné en Premium. Mais elle n'apparait toujours pas dans l'application. Pourquoi ? Publicité mensongère ? J'ai vraiment la sensation d'avoir été abusé.

Newbie

J'ai installé spotify spécialement pour cette nouvelle fonction, et je me suis abonné en Premium. Mais elle n'apparait toujours pas dans l'application. Pourquoi ? Publicité mensongère ? J'ai vraiment...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Please solve Bug playing mixed playlists of Local and Spotify Files

Can you please fix the IOS bug that has been around for 2 years and discussed in several threads on the forums including the one below. This bug means that when you have a playlist of mixed local tracks and spotify tracks, playback often (always?) st...

Roadie

Can you please fix the IOS bug that has been around for 2 years and discussed in several threads on the forums including the one below.     This bug means that when you have a playlist of...

Patthesplat

Roadie

1172 Views

5 replies

1 likes

iOS
  • 1172 Views
  • 5 replies
  • 1 likes

[Bug] always shuffle

Hey, The issue I have is that I can't tur off shuffle mode, it's always shuffling. How it happened: I had spotify premium and was playing in shuffle mode. I quit premium and now I'm unable to switch back to "normal" mode in my playlists on my iPhone ...

Newbie

Hey,   The issue I have is that I can't tur off shuffle mode, it's always shuffling. How it happened:   I had spotify premium and was playing in shuffle mode. I quit premium and now I'm...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Spotify LOTS OF PROBLEMS please help

Hi, I've got An iPad air and spotify has been giving me trouble since 2 weeks ago, When I go into spotify It crashes straight away and I have to reinstall, account signs out all the time and songs don't download. I've also got premium, please help

Casual Listener

Hi, I've got An iPad air and spotify has been giving me trouble since 2 weeks ago, When I go into spotify It crashes straight away and I have to reinstall, account signs out all the time and songs do...

DeluxeZ

Casual Listener

745 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

offline mode doesn't work

When u download songs onto my Samsung galaxy s5 they download then when out of signal it doesn't want to play anything. I've even played around with the offline mode in settings still not working. I've even started deleting the cache and the app and ...

Newbie

When u download songs onto my Samsung galaxy s5 they download then when out of signal it doesn't want to play anything. I've even played around with the offline mode in settings still not working. I'...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes