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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38084 Views

41 replies

10 likes

  • 38084 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103607 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1352 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299478 Views

61 replies

16 likes

  • 299478 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126217 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

ipad vs android app

I own an ipad mini.Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell.I use it for spotify or maybe better: I used it for spotify. It is awful sluggish. I reset the ipad and in my final tests I only had one app i...

Casual Listener

I own an ipad mini. Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell. I use it for spotify or maybe better: I used it for spotify.   It is awful slugg...

roadtek

Casual Listener

959 Views

2 replies

0 likes

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  • 2 replies
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Since a couple of months spotify is not adding any song offline available

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a grey arrow but the download never starts. Before this ...

Casual Listener

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a gre...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Spotify upgrade would not work!

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account ... Please help

Newbie

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

What happened to Spotify's song count?

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It comes up again for a few seconds if you tap the scre...

Newbie

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It c...

mapuya19

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Spotify Running for Ipod 5th Gen

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

Newbie

Hey I had a simple question that I would like a legit answer to. Will Spotify Running be available to the Ipod 5th Gen? Because that's what I have and i don't see any option for Running.

709 Views

0 replies

1 likes

  • 709 Views
  • 0 replies
  • 1 likes

Recently Played Artists Not Updating

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

Casual Listener

My recently played artists haven't updated in a couple weeks and I have listened to very different artists in those weeks. Any solutions?

Fishtaco

Community Legend

1048 Views

4 replies

0 likes

  • 1048 Views
  • 4 replies
  • 0 likes

Running watches that support Stotify

Anyone happen to know if there are any running watches that support Spotify?

Casual Listener

Anyone happen to know if there are any running watches that support Spotify?

Fishtaco

Community Legend

7779 Views

4 replies

0 likes

  • 7779 Views
  • 4 replies
  • 0 likes

Solved!! Unable to browse

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

Regular

i am unable to use the browse function on both my iPad and iPhone. I can access all my saved playlists, artist activity and search. But not browse.

Kaakeface

Regular

3258 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Help please offline not working

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please help

Newbie

Please help me I have tried to uninstall the app and reinstall it but no luck it won't let me listen to my offline stuff it won't even let me download it there is a gray arrow next to the song please...

MattSuda

Spotify Star

527 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone app wont accept password

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone says: "Login failed \n Unable to login, either use...

Regular

I've tried about a million times, even resetting my password a few times to simpler things to make sure I was not mistyping it. I can log in just fine on my PC and iPad, but for some reason my iPhone...

manpolmar

Newbie

3985 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Why does Spotify on iOS take so long to start up?

Why does Spotify on iOS take so long to start up? I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.

Gig Goer

Why does Spotify on iOS take so long to start up?   I have an iPod Touch Retina and an iPad 4 Retina. It takes a long time to start up. I see the logo during the whole time.

belltown

Gig Goer

2162 Views

2 replies

1 likes

  • 2162 Views
  • 2 replies
  • 1 likes

I would like a refund

I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would like to get a refund before I get charged for next month

Newbie

I emailed the customer service & even took the liberty of going to the spotify cares Twitter account I'm trying to get a refund I'm a little under 10 days in on my premium subscription I would li...

MattSuda

Spotify Star

752 Views

1 replies

0 likes

Help
refund now
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Solved!! Syncing no longer works, thanks Spotify

With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?

Casual Listener

With the new version one of you geniuses decided to remove the "Devices" tab. Now I can no longer sync my local files to my iPhone. Is this what I'm paying 10 euros a **bleep**ing month for?

user-removed

Not applicable

1004 Views

3 replies

0 likes

  • 1004 Views
  • 3 replies
  • 0 likes

offline availability via USB

My WiFi Chip on my iPhone 4s diededed. Is there a way to make playlists sync for offline availability via USB cable?

Music Fan

My WiFi Chip on my iPhone 4s diededed.  Is there a way to make playlists sync for offline availability via USB cable?

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
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Please help issues with Facebook.

So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify without losing the music. Please help

Casual Listener

So awhile ago I Made an account on spotify and I chose to use my Facebook login instead of my email. Well i really want to deactivate my Facebook. But I can't figure out how to disconnect spotify wit...

mapuya19

Community Legend

842 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Album list disappears

Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll. Anybody else? A fix?

Casual Listener

Album list disappears after search then scroll. Individual tracks stay. Have to re-search to get album list, but if you have a long list, it'll disappear again once you start to scroll.   An...

olliebear

Newbie

7694 Views

40 replies

6 likes

  • 7694 Views
  • 40 replies
  • 6 likes

Cannot play a playlist

I got 2 subscribed playlists under my custom playlist.When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists inside.I can do it in android but not iOS.Is there any ...

Casual Listener

I got 2 subscribed playlists under my custom playlist. When I click the custom playlist and would like to play the two lists inside, it enters the custom playlist instead of playing the two lists in...

SunHK

Casual Listener

798 Views

2 replies

0 likes

Playlist iOS
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Spotify plays 2 songs at the same time.

When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I even bought a whole new computer, changing from Windo...

Casual Listener

When I start playing music from my playlists, it starts out fine, but after playing several songs, another song starts playing at the same time in the background. I have tried reloading Spotify, I ev...

2977 Views

0 replies

7 likes

  • 2977 Views
  • 0 replies
  • 7 likes

iPhone 5 playlists not showing

For some reason I have no playlists showing up on my iPhone.They all work fine on my other devices. I've tried a hard reset, log in, re-install etc, no help at all. For some reason it still shows recently played, and connects with other devices, just...

Newbie

For some reason I have no playlists showing up on my iPhone. They all work fine on my other devices. I've tried a hard reset, log in, re-install etc, no help at all. For some reason it still shows...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Tracks from an unknown playlist cut off what I'm listening to and begin playing

This is pretty strange and quite annoying. While listening to any song, the song abruptly stops and a track from some unkown playlist begins playing. It started out happening every so often, now it happens almost immediately. There's no way to remove...

Regular

This is pretty strange and quite annoying.   While listening to any song, the song abruptly stops and a track from some unkown playlist begins playing. It started out happening every so ofte...

Martialcart

Newbie

3712 Views

17 replies

0 likes

  • 3712 Views
  • 17 replies
  • 0 likes