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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243113 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126679 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308115 Views

62 replies

16 likes

  • 308115 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132267 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! [BUG] Spotify premium subscription account recognized as free in app (iOS9b1) (3.2.0)

I've had premium for well over a year, this seems to be related to iOS 9b1. This seems to be happening accross all my devices (i5s, i6+, ipad2) all running the latest spotify app. (3.2.0) Reinstallation of the app, relogging in, nor reinstalling ios ...

Casual Listener

I've had premium for well over a year, this seems to be related to iOS 9b1. This seems to be happening accross all my devices (i5s, i6+, ipad2) all running the latest spotify app. (3.2.0)   Re...

abhorredlife

Casual Listener

5089 Views

4 replies

0 likes

3.2.0
ios 9
Premium
  • 5089 Views
  • 4 replies
  • 0 likes

Legacy app for iOS 5.1.1?

I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newly upgraded Spotify account to play nice with my ipo...

Casual Listener

I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newl...

Swanny

Community Legend

1586 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I'm NOT offline / Spotify keeps crashing

Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.

Roadie

Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.

Mattosaurus

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Spotify premium 7 day trial

I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the spotify support team. Can someone please tell me why...

Casual Listener

I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the s...

Gallifreyqueen1

Casual Listener

1426 Views

4 replies

0 likes

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  • 4 replies
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Solved!! iOS Updating

When I add songs, playlists, etc. when logged into to Spotify on my desktop computer, the new material does not appear on the Spotify app on my Iphone 6 unless I logout of Spotify and then login again. Why doesn't this update automatically without go...

Newbie

When I add songs, playlists, etc. when logged into to Spotify on my desktop computer, the new material does not appear on the Spotify app on my Iphone 6 unless I logout of Spotify and then login agai...

DasPeter

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Spotify queue doing strange things..

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of the album's tracks are on there. Anybody else expe...

Casual Listener

I'll be four or five songs into an album ( WITHOUT shuffle turned on ), and suddenly one of the previously heard songs will start playing. When I check the queue, it looks like a random smattering of...

thaqza

Roadie

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Problems with going online

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off and on for several times. Nothing changed. I've go...

Casual Listener

I just updated to the newest version of spotify and now when i want to go online i only get the message that there is en error. No errorcode or something. I already reinstalled the app and logged off...

Petervanbeelen

Casual Listener

422 Views

1 replies

0 likes

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  • 1 replies
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Spotify seems to keep wiping offline songs/Spotify Abroad

Hi all, I have been having some issues and hopefully you all can help out. First, (I have a premium account) I made all of my songs available offline and then randomly when I turned on spotify a few days ago only about 20% of my songs were available ...

Music Fan

Hi all,    I have been having some issues and hopefully you all can help out.    First, (I have a premium account) I made all of my songs available offline and then randomly w...

540 Views

0 replies

1 likes

  • 540 Views
  • 0 replies
  • 1 likes

help

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

Newbie

i deleted A PLAYLIST by mistake and it wont show up in my deleted playlists and im the one who created it i managed to find it when i searched it but its missing my local files

319 Views

0 replies

0 likes

  • 319 Views
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Solved!! Auto use offline mode

Hello, When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data? Thx!

Newbie

Hello,   When I have a 3G connection, and I listen to a song of a playlist that is available offline, will Spotify use data?   Thx!

Ivan92

Community Legend

852 Views

1 replies

0 likes

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  • 1 replies
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Release Notes - Spotify for iOS 3.1.0

What's new in version 3.1.0 New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: Issue when connecting to BMW ConnectedDrive and MINI Connected vehicles.

Spotify Legend

What's new in version 3.1.0   New: Stay safe with our new 1Password integration, which lets you use strong secure passwords – without the hassle of having to remember them. Fixed: I...

Jcmjain

Newbie

5785 Views

16 replies

5 likes

iOS
  • 5785 Views
  • 16 replies
  • 5 likes

New update crashes

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get it to stop. Please help. Note: I am still on iOS 7.

Newbie

Just updated my iPhone 4s to spotify version 3.3.0 and it won't even let me open the app anymore. It opens to a screen of the spotify logo and then crashes immediately. I've tried everything to get i...

752 Views

0 replies

0 likes

Crash
crashing
iOS
IOS 7
Update
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  • 0 likes

Offline playlists not downloading all tracks

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a green icon.

Casual Listener

random tracks don't seem to download in offline playlists. I've tried deleting then reinstalling the app, but some still don't download. It shows as everything synced on the playlist main page with a...

519 Views

0 replies

0 likes

offline playlist
  • 519 Views
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  • 0 likes

Solved!! Spotify Connect crashes while using an iPhone 5 and PS4

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling Spotify on my PS4. This is the only time I have ever...

Casual Listener

I just started experiencing this issue after the last app update (and activated my premium account). The app on my phone crashes out at random times when I am skipping a song while I am controlling S...

joker76

Casual Listener

3736 Views

12 replies

0 likes

  • 3736 Views
  • 12 replies
  • 0 likes

Finished my free trial and now I can't listen to music

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up with "start your free trial now". I don't want to buy ...

Newbie

I have just finished my free trial and I have been told that I can only listen to songs when connected to wifi or 3G. But when I am at home connected to wifi and I click shuffle play, it comes up wit...

Fishtaco

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Got a mail for "Running" but App hasn't changed

Hello, I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start running". Yay, great! Well... but how do I do that? There is no ...

Music Fan

Hello,   I'm really looking forward to the new "Running"-feature. Yesterday, I got a mail from Spotify telling me that "Spotify Running is here" and that I should "update my app and start...

ORK8

Casual Listener

2758 Views

19 replies

0 likes

Running
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  • 19 replies
  • 0 likes

Not downloading offline playlists on iPhone 6 Plus

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

Newbie

Hi, i added a lot of stuff to My Music recently and marked it for offline access but Spotify is refusing to make it accessible. Is it a known problem? Thanks for any help!

444 Views

0 replies

0 likes

  • 444 Views
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Apple Music

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months. I dread some analysis on how this new service will eventually carve a dominant slice of the streaming m...

Regular

Most would probably try apple music esp because the service will be pre-installed in an upcoming ios version and will be free to use fot 3 months.  I dread some analysis on how this new ser...

Fishtaco

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Spotify "Freezes" on Startup (iPhone 6)

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instantly freezes. Anybody has a similar issue?

Newbie

I just updated Spotify to Version 3.3.0 on my iPhone 6 with IOS 8.3 and on startup it freezes. I've tried uninstalling and reinstalling and no luck. When opening the app, everything loads and instant...

Fishtaco

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account keeps displaying FB pic and name despite is already unlinked. How can I fix it?

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android, iMac my facebook name still is displayed in my spo...

Casual Listener

I have created my account via spotify. After this I linked it to my facebook account, and then decided to unlink it. Despite is unlinked, fb deactivated and cleared cache in my devices, iOS, android,...

manestry

Casual Listener

1094 Views

4 replies

0 likes

  • 1094 Views
  • 4 replies
  • 0 likes