Hi! And welcome to the Spotify Community!
To verify if you're account is properly set-up try if you can play music through the web player. https://play.spotify.com
It is diffucult to find out if you have a problem with your account or with the software on your device, this way we can easily find out 🙂
Would you mind filling in the template below? It makes it easier for us to locate the problem.
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While you here, let's have a fun game…