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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232492 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114089 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303913 Views

61 replies

16 likes

  • 303913 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

  • 129645 Views
  • 19 replies
  • 38 likes

My premium doesn't work

My premium account went to free the other night. I went to spotify.com, and read about the techincal problems. Anyway, it says that it's been fixed, but I still doesn't have my premium account back. I have deleted the app, and logged in and out almos...

Casual Listener

My premium account went to free the other night. I went to spotify.com, and read about the techincal problems. Anyway, it says that it's been fixed, but I still doesn't have my premium account back. ...

MattSuda

Spotify Star

919 Views

7 replies

1 likes

  • 919 Views
  • 7 replies
  • 1 likes

Computer says I have Premium sub, but iPhone 6 still says Premium Trial

Since the PS4 just got Spotify I decided to join. I'm a student, so I signed up to verify as such to get the discount. I paid uysing a credit card, but after doing so I was sent back to the screen where you verify that you're a student. I exited out ...

Newbie

Since the PS4 just got Spotify I decided to join. I'm a student, so I signed up to verify as such to get the discount. I paid uysing a credit card, but after doing so I was sent back to the screen wh...

MattSuda

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Offline playlist to iPod synchronisation for Premium subscribers

Hi,about a year ago I was able to download a playlist on my ipod nano and I did not have Spotify Premium.now it seems like i cannot do that anymore. does anyone know how?

Newbie

Hi, about a year ago I was able to download a playlist on my ipod nano and I did not have Spotify Premium. now it seems like i cannot do that anymore. does anyone know how?

MattSuda

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Shuffle problems - at least on iPad

The shuffle algorithm (at least on the iPad) has a bug. I have several playlists, and I can choose one, press shuffle, and then a song from another playlist will be shuffled as part of the selection (i have double checked that the song is NOT on the ...

Newbie

The shuffle algorithm (at least on the iPad) has a bug. I have several playlists, and I can choose one, press shuffle, and then a song from another playlist will be shuffled as part of the selection ...

MattSuda

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! iPhone in Devices

I've got a bit of a problem with my iPhone. When i plug it in to the laptop, the iPhone won't show in devices? The iPhone shows up in iTunes and as a removable device, but not in spotify. My iPhone is connected to the same wi-fi as my laptop but it's...

Casual Listener

I've got a bit of a problem with my iPhone. When i plug it in to the laptop, the iPhone won't show in devices? The iPhone shows up in iTunes and as a removable device, but not in spotify. My iPhone i...

MattSuda

Spotify Star

1113 Views

3 replies

0 likes

iphone
problem
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  • 3 replies
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Inbox on iPhone 5S disappeared

My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it. What gives, Spotify? You need to bring that feature back immediately, or tell me how I'm missing it!

Newbie

My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it.   What gives, Spotify? You need to bring that feature...

MattSuda

Spotify Star

673 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify doesn't work

Hi,The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show only one song. Also when I play, the song name comes up ...

Regular

Hi, The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show onl...

Kubra

Regular

866 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Connect and Samsung WAM 750 speakers

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to workCan only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroomSamsung app downloaded to iPad and on trial of Spotify p...

Newbie

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to work Can only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroom S...

790 Views

0 replies

0 likes

  • 790 Views
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cannot access search, albums nor artists with iphone 5s

My spotify works great on my laptop, butwith iphone 5s i cannot search anything, all i get is those three famous dots. SimilarlyI cannot access to albums nor artists.Any help? thanks.

Newbie

  My spotify works great on my laptop, but with iphone 5s i cannot search anything,  all i get is those three famous dots. Similarly I cannot access to albums nor artists. Any help? &...

MattSuda

Spotify Star

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Can't sync local T-Swift files to Spotify for iOS from my Mac

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify. I am following the instructions but because I think the album information is still on Spotify, I can'...

Visitor

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify.   I am following the instructions but becau...

485 Views

0 replies

1 likes

  • 485 Views
  • 0 replies
  • 1 likes

Skips halfway in

Premium user here, latest iOS version. For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "click" sound you hear when intentionally skipping. It'll work fine ...

Casual Listener

Premium user here, latest iOS version.   For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "cl...

MattSuda

Spotify Star

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Iphone 5, Chinese?

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to change it.

Casual Listener

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to ...

BenMartin1

Newbie

4691 Views

9 replies

0 likes

  • 4691 Views
  • 9 replies
  • 0 likes

Impossible to save albums

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

Casual Listener

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

OncJeremie

Newbie

963 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify keeps opening Facebook login page

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts... A few weeks ago I had to exchange my iPhone and reinstalled everythin...

Regular

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts...   ...

thunder1

Newbie

8770 Views

7 replies

1 likes

  • 8770 Views
  • 7 replies
  • 1 likes

Outbox

Hello, Can you help me? I can't send a song to my spotify friends (Iphone).... Thanks

Newbie

Hello,   Can you help me? I can't send a song to my spotify friends (Iphone)....   Thanks

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
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Saved songs disappear

Hey there, can you help me?Sometimes when I save songs from cool artists they are unsaved a minute later.What am I doing wrong?

Roadie

Hey there, can you help me? Sometimes when I save songs from cool artists they are unsaved a minute later. What am I doing wrong?

441 Views

0 replies

0 likes

  • 441 Views
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Cancel Premium

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

Newbie

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

MattSuda

Spotify Star

505 Views

2 replies

0 likes

  • 505 Views
  • 2 replies
  • 0 likes

How to Fix: Premium Account Cannot be Access Abroad

How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account when I travel. However, I cannot access the account from both...

Newbie

How to Solve Denial of Access to Premium Account While Travelling   I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account w...

MattSuda

Spotify Star

687 Views

1 replies

0 likes

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  • 1 replies
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Local Files on Spotify Mobile

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

Visitor

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

MattSuda

Spotify Star

48933 Views

1 replies

1 likes

Local files for Spotify Mobile
  • 48933 Views
  • 1 replies
  • 1 likes