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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Kolbewinkelman
  • Visitor
  • 387406 Views
  • 877 replies
  • 325 likes
  • 387406 Views
  • 877 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76303 Views
  • 124 replies
  • 32 likes
  • 76303 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17027 Views
  • 8 replies
  • 0 likes
  • 17027 Views
  • 8 replies
  • 0 likes

Solved!! Saved music disappearing from "Your Music"

I have saved albums to Your Music recently on my iPhone. The save goes through, but sometime later the albums disappear. I have a (potentially) related problem on the desktop app. Save just doesn't work. Click it and nothing happens. Thoughts? Ideas?

  • Casual Listener
  • I have saved albums to Your Music recently on my iPhone.  The save goes through, but sometime later the albums disappear.     I have a (potentially) related problem on the desktop ...
  • mndoci
  • Casual Listener
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Songs sorted by albums

Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you

  • Newbie
  • Some day for some reason in "Your Music" "Artist" section, songs were sorted by albums and it was great. Now it dissapeared and I kind of miss it. Is there a way to return it? Thank you
  • sasmimo
  • Newbie
  • 274 Views
  • 2 replies
  • 1 likes
  • 274 Views
  • 2 replies
  • 1 likes

Solved!! Cannot play Spotify playlists on fifth generation iPod Touch

I have a fifth generation iPod Touch that I have Spotify installed on. When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected playlist. The only option I have to play music on my iPod Tou...

  • Regular
  • I have a fifth generation iPod Touch that I have Spotify installed on.  When I log into my account, I find that I am not able to play any music by simply tapping on the song in the selected play...
  • calliecrkkuczek
  • Regular
  • 1444 Views
  • 2 replies
  • 0 likes
  • 1444 Views
  • 2 replies
  • 0 likes

Local files won't sync iPhone

I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decided to sync local songs from PC nº2 to my iPhone. It...

  • Casual Listener
  • I have 2 PC's. That's also 2 diferents Wifi connections i 2 cities. Once I wanted to sync my local songs from PC nº1 to my iPhone. It worked well but the problem goes when I changed my mind and decid...
  • mnagle33
  • Casual Listener
  • 10406 Views
  • 11 replies
  • 1 likes
  • 10406 Views
  • 11 replies
  • 1 likes

Help with saving data

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...

  • Newbie
  • Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...
  • MattSuda
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Activity Feed on iPhone Empty

Hi Guys, On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follow friends to see the music their sharing" imgur.com/kAFvCPz Does any...

  • Newbie
  • Hi Guys,    On the desktop version of Spotify I'm following ___ people but whenever I go into the Activity section on the iOS version it displays the message "No recent activity" "Follo...
  • MattSuda
  • Spotify Star
  • 822 Views
  • 1 replies
  • 0 likes
  • 822 Views
  • 1 replies
  • 0 likes

Solved!! Ipad app "installed" but not visible

Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appstore says "installed". On the PC desktop, it is incl...

  • Casual Listener
  • Spotify ipod/ipad app is working on my ipod, airplay icon, great! But.. The app is not visible on my first generation ipad, even after updating to 5.1.1', which i think is ios5, twice. The ipad appst...
  • loulouspotten
  • Newbie
  • 17804 Views
  • 6 replies
  • 0 likes
  • 17804 Views
  • 6 replies
  • 0 likes

Solved!! I can't sync any playlists anymore

Hey guys, I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it just doesn't get the green sign. It's on my iPhone 4s btw, can an...

  • Casual Listener
  • Hey guys,   I bought Spotify Premium yesterday and I managed to sync some songs, but now it's just not syncing anymore. 5 or 6 playlists got the green sign but I want to sync more and it j...
  • jeremygoh
  • Community Legend
  • 1306 Views
  • 4 replies
  • 0 likes
  • 1306 Views
  • 4 replies
  • 0 likes

Playlists not syncing correctly

Hi everyone,I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and playlists I've created on the computer. For example,...

  • Regular
  • Hi everyone, I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and...
  • kbrooksc
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Do I have to play songs before using offline mode?

So I switched to Premium to use the offline mode on the tube where there's no signal. If I listen to a song online it will play it offline later but if I didn't play it before it won't! Is this how it is supposed to work? Many thanks

  • Casual Listener
  • So I switched to Premium to use the offline mode on the tube where there's no signal.   If I listen to a song online it will play it offline later but if I didn't play it before it won't! ...
  • davidlandier
  • Casual Listener
  • 1107 Views
  • 4 replies
  • 0 likes
  • 1107 Views
  • 4 replies
  • 0 likes

Getting Spotify to play on iphone4 (works on iphone5)

So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5 to act like it is playing music and it says playin...

  • Newbie
  • So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5...
  • Josh
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle

I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?

  • Regular
  • I was wondering if there is anyway to randomly shuffle songs in a playlist on mobile?
  • user-removed
  • Not applicable
  • 657 Views
  • 7 replies
  • 0 likes
  • 657 Views
  • 7 replies
  • 0 likes

Solved!! I WANT TO USE MY OWN COVER ART AND FILE TAGS...

I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" the tracks from Spotify's register/database. This enabl...

  • Casual Listener
  • I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" ...
  • MattSuda
  • Spotify Star
  • 909 Views
  • 1 replies
  • 0 likes
  • Cover Art
    id3
    metafile
    Tags
  • 909 Views
  • 1 replies
  • 0 likes

Annoying Facebook Notification

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.

  • Newbie
  • This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying. 
  • kbrooksc
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

spotify closes suddenly very often

hi:using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7thanx

  • Casual Listener
  • hi: using spotify suddenly closes most of the time, reopen use it for a while and closes again, My decive Ipad ios 7 thanx
  • Jordi
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

My Music Albums on iOS App not in sync with desktop version

Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...

  • Casual Listener
  • Hi,   I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...
  • spotipaul
  • Newbie
  • 1873 Views
  • 5 replies
  • 0 likes
  • 1873 Views
  • 5 replies
  • 0 likes

Solved!! Previous Synced songs won't resync

Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...

  • Casual Listener
  • Spotify was working great until my iPhone crashed and I had to order a new iPhone.  The songs that were synced to my device show up and I can select them, but they won't start playing.  Ins...
  • jparrell
  • Casual Listener
  • 737 Views
  • 2 replies
  • 0 likes
  • 737 Views
  • 2 replies
  • 0 likes

Song storage question

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

  • Casual Listener
  • Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?
  • Josh
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes