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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30731 Views

40 replies

9 likes

  • 30731 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95456 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

  • 293882 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

  • 123791 Views
  • 19 replies
  • 38 likes

When is the "Devices" menu coming back?

When will an update be released to bring back the "Devices" menu and pairing functionality? I got a new phone and still cannot sync my local files to it. It's been almost 2 weeks. Please, Matt Suda, do not give me the same copied and pasted response ...

Visitor

When will an update be released to bring back the "Devices" menu and pairing functionality? I got a new phone and still cannot sync my local files to it. It's been almost 2 weeks.    Plea...

MattSuda

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Any iPhone sound enhancing apps work with Spotify?

Most recent one I tried was the amp - Audyssey Media Player, which does not seem to work with Spotify. Does anyone know of anything? Audyssey app has profiles for common headphones/earbuds and also allows additional settings. Would like to find somet...

Visitor

Most recent one I tried was the amp - Audyssey Media Player, which does not seem to work with Spotify.  Does anyone know of anything?  Audyssey app has profiles for common headphones/earbud...

pikleyano

Newbie

9762 Views

5 replies

2 likes

  • 9762 Views
  • 5 replies
  • 2 likes

Can't search - iphone app

Hi, I am experiencing what I think is a bug when I try to search for music, or load an artist's page. === START OF TEMPLATE === DescriptionReplace this with a short description of the issue you're experiencing. A more detailed description, using numb...

Casual Listener

Hi,   I am experiencing what I think is a bug when I try to search for music, or load an artist's page.    === START OF TEMPLATE ===   Description Replace this with a short...

Baddabim

Newbie

1418 Views

4 replies

0 likes

  • 1418 Views
  • 4 replies
  • 0 likes

Solved!! Search function doesn't work anymore - iPhone 5S

Hi,So all of sudden the search doesn't work on the Spotify app on my iphone. I can type into it but once I press search, I get 'An Error occured Try again' message or I get a message that says that items for my search can't be found. All of my songs ...

Casual Listener

Hi, So all of sudden the search doesn't work on the Spotify app on my iphone. I can type into it but once I press search, I get 'An Error occured Try again' message or I get a message that says th...

gailnbud

Newbie

6858 Views

10 replies

0 likes

  • 6858 Views
  • 10 replies
  • 0 likes

Home screen radio

On my iPhone 5 I can't seem to be able o bookmark any songs from my home screen or the slide up menu from the bottom of the screen also if I accidentally like or dislike a song I can't undo it which really sucks could someone plz help me?

Casual Listener

On my iPhone 5 I can't seem to be able o bookmark any songs from my home screen or the slide up menu from the bottom of the screen also if I accidentally like or dislike a song I can't undo it which ...

meahtenoha

Spotify

1166 Views

1 replies

0 likes

Help..Anyone
ios app
Radio Stations
  • 1166 Views
  • 1 replies
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Solved!! Shuffle problem with iPhone app

There doesn't seem to be a Shuffle option. When you turn it on there is no option to turn it off. This means every playlist you select shuffles songs unless you delete the app and re-install. Is there a solution to this?

Casual Listener

There doesn't seem to be a Shuffle option. When you turn it on there is no option to turn it off.   This means every playlist you select shuffles songs unless you delete the app and re-install...

Artavierpostell

Regular

97280 Views

81 replies

4 likes

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  • 81 replies
  • 4 likes

Solved!! Offline Mode doesn't function

Hey folks,Recently I have upgraded to Spotify premium especially due to specific search and the offline memorization .. I have an iPhone 4 and because of that not the most actual IOS-version, but the current Spotify update .. Nevertheless, if I tap o...

Casual Listener

Hey folks, Recently I have upgraded to Spotify premium especially due to specific search and the offline memorization .. I have an iPhone 4 and because of that not the most actual IOS-version, but t...

Clankization

Casual Listener

1159 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Offline mode

I have a trial premium on my Iphone 5S and I tapped offline mode for the first time and it worked. A few days later I tried again but the arrow wont turn green and I have over 1G of storage. What do I do?

Casual Listener

I have a trial premium on my Iphone 5S and I tapped offline mode for the first time and it worked. A few days later I tried again but the arrow wont turn green and I have over 1G of storage. What do ...

MattSuda

Spotify Star

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

buttons missing

can anyone know how to fix missing buttons? i installed and reinstalled spotify on ios 8. but after installing all the buttons were instead became a circle.

Newbie

can anyone know how to fix missing buttons? i installed and reinstalled spotify on ios 8. but after installing all the buttons were instead became a circle.

MattSuda

Spotify Star

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Limitations with offline mode

I sync my playlists to my phone so I can listen to music outside of wifi without wasting my data. This works, but the apps usability is severely limited: I can only play songs from within a single playlist. If I swipe to the right, the Artist and Alb...

Casual Listener

I sync my playlists to my phone so I can listen to music outside of wifi without wasting my data.  This works, but the apps usability is severely limited: I can only play songs from within a sin...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Can't Cancel "Connect to Facebook"

This does my head in - any help most welcome! After a period of using Spotify on my iphone i get a message on screen to Connect to Facebook - which I do not wish to do. There is a cancel button - but it does not work. At this point I cannot access an...

Casual Listener

This does my head in - any help most welcome!   After a period of using Spotify on my iphone i get a message on screen to Connect to Facebook - which I do not wish to do.   There is...

Taxibus

Newbie

743 Views

1 replies

3 likes

  • 743 Views
  • 1 replies
  • 3 likes

Full title while pre-listening (mobile)

I'd love to see the full title of the song while pre-listening (holding down on a song title) in the Spotify iPhone app. Just some text field above the cover which shows the title so I can find it easily after pre-listening.

Regular

I'd love to see the full title of the song while pre-listening (holding down on a song title) in the Spotify iPhone app. Just some text field above the cover which shows the title so I can find it ea...

493 Views

0 replies

0 likes

mobile applications
  • 493 Views
  • 0 replies
  • 0 likes

Offline Playlists Won't Sync

So recently I've been having major trouble syncing my music to my phone and I really don't know what it is. I've never had trouble with this before. I've read numerous other threads and they say it's normally how much space they have left on their ph...

Newbie

So recently I've been having major trouble syncing my music to my phone and I really don't know what it is. I've never had trouble with this before. I've read numerous other threads and they say it's...

rockyrock

Newbie

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! Synchronise lokal files

Hello, When I synchronise my Ipad with spotify on my computer every playlist synchronises except for my local files. It says 'waiting' and there is also no switch in my local files palylist to make it available offline. Now I have no idea how to get ...

Casual Listener

Hello, When I synchronise my Ipad with spotify on my computer every playlist synchronises except for my local files. It says 'waiting' and there is also no switch in my local files palylist to make...

MattSuda

Spotify Star

1292 Views

5 replies

0 likes

  • 1292 Views
  • 5 replies
  • 0 likes

Swiping to queue songs

Hi there, So I have the latest version of the Spotify software and I noticed that when I swipe the song to queue it, the last song in every playlist refuses to queue. I think this is a bug. Thanks for looking into it!

Newbie

Hi there,  So I have the latest version of the Spotify software and I noticed that when I swipe the song to queue it, the last song in every playlist refuses to queue. I think this is a bug.&nb...

MattSuda

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Browse

When I select "Browse" then a list it crashes spotify. So I can not use " browse " - very frustrating ! Everything else is fine. Can anybody help ? Should I reinstall ?

Newbie

When I select "Browse" then a list it crashes spotify.    So I can not  use " browse "  - very frustrating ! Everything else is fine.  Can anybody help ? Should I reinstall...

MattSuda

Spotify Star

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

does spotify work with other devices i.e mp3 players

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

Newbie

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

MattSuda

Spotify Star

1454 Views

3 replies

1 likes

  • 1454 Views
  • 3 replies
  • 1 likes

Solved!! BUG: Spotify on iOS suddenly translated itself into Finnish language

OS: iOS (8.2)UI Langugage of the OS: russianSpotify UI language before the bug: russianSpotify langugage on my desktop: russianCurrent version of Spotify on my mobile: 2.7.0.1943 The problemYesterday when I lauched Spotify as usual, I found it transl...

Regular

OS: iOS (8.2) UI Langugage of the OS: russian Spotify UI language before the bug: russian Spotify langugage on my desktop: russian Current version of Spotify on my mobile: 2.7.0.1943   The...

Teresa

Roadie

1614 Views

7 replies

0 likes

  • 1614 Views
  • 7 replies
  • 0 likes

Stuck in shuffle

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been doing this for over a year, but I finally got tire...

Newbie

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been...

MattSuda

Spotify Star

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Cant sync complete playlist to my iPhone

Hi, I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like half way through! If i slide the 'Avaliable Offline' switch back the...

Newbie

Hi,   I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like hal...

MattSuda

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes