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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109057 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301896 Views

62 replies

16 likes

  • 301896 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

  • 127810 Views
  • 19 replies
  • 38 likes

Cancel Premium

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

Newbie

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

MattSuda

Spotify Star

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

How to Fix: Premium Account Cannot be Access Abroad

How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account when I travel. However, I cannot access the account from both...

Newbie

How to Solve Denial of Access to Premium Account While Travelling   I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account w...

MattSuda

Spotify Star

674 Views

1 replies

0 likes

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  • 1 replies
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Local Files on Spotify Mobile

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

Visitor

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

MattSuda

Spotify Star

48821 Views

1 replies

1 likes

Local files for Spotify Mobile
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  • 1 replies
  • 1 likes

Solved!! iPad queue

How can you see the queue on the iPad?

Gig Goer

How can you see the queue on the iPad?

MattSuda

Spotify Star

2215 Views

1 replies

0 likes

  • 2215 Views
  • 1 replies
  • 0 likes

Iphone app

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs because i dont have premium. Help please!

Newbie

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs ...

MattSuda

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Streaming iphone 5s to apple-tv NOT WORKING ANYMORE

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and over again! Quick fix now and make sure the update WOR...

Newbie

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and ove...

418 Views

0 replies

0 likes

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Spotify mobile always offline!

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't fix it. Anyone else have this problem?

Newbie

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't f...

8virbas

Newbie

514 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Cancelled

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no longer charge a money right . Please help me

Casual Listener

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no lo...

MattSuda

Spotify Star

795 Views

2 replies

0 likes

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  • 2 replies
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Solved!! PLEASE HELP cant download music to phone

just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could download my playlists to my phone from 3g internet, but it...

Newbie

just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could downloa...

MattSuda

Spotify Star

686 Views

1 replies

0 likes

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  • 1 replies
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Big UX fail: no manageable way to remove songs from a playlist with several hundred songs in it

I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no other means to voice my frustration than to give the ...

Casual Listener

I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no ot...

SpotifyUser75

Regular

1222 Views

2 replies

0 likes

remove songs from playlist
Search playlists
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Solved!! Offline Playlist -> Downloading Songs

Hi guys im a rookie using spotify. For example, if a put the offline mode for a playlist...all songs in this playlist begins to downloadautomaticly to my iphone or i need to download song by song?Thanks!

Visitor

Hi guys im a rookie using spotify. For example, if a put the offline mode for a playlist...all songs in this playlist begins to downloadautomaticly  to my iphone or i need to download song by so...

MattSuda

Spotify Star

708 Views

1 replies

0 likes

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  • 1 replies
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Did i miss something new or is the latest iphone app buggered, switch off the spotify app and no mus

The new app does not work, switch to another app and your music stop go to home acreen and music stops, the only way to play misic is have the app open and not close down you phone, what is wrong with this model??

Newbie

The new app does not work, switch to another app and your music stop go to home acreen and music stops, the only way to play misic is have the app open and not close down you phone, what is wrong wit...

MattSuda

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Crashing upon opening the app.

I have an iphone 5 and am a premium subscriber on iOS 8.2, an automatic update for spotify was completed on 23rd March 2015. When I click in to the app I am getting a white screen with the black apple logo and then it returns to the homescreen of my ...

Casual Listener

I have an iphone 5 and am a premium subscriber on iOS 8.2, an automatic update for spotify was completed on 23rd March 2015. When I click in to the app I am getting a white screen with the black appl...

LianneFlood

Casual Listener

707 Views

2 replies

0 likes

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  • 2 replies
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How do you turn off the Mini Connected function?

How do you turn off the Mini Connected function? I don't want to use it. The user interface and responsiveness through the car is exceedingly slow and frustrating. I have to choose between charging my phone and listening to the (gasp!) radio or havin...

Casual Listener

How do you turn off the Mini Connected function? I don't want to use it. The user interface and responsiveness through the car is exceedingly slow and frustrating.   I have to choose between c...

lupetto858

Regular

1541 Views

1 replies

0 likes

iphone
Mini Connected
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Some songs won't sync

So I a digital copy of an album and when I bring it into Spotify it will play from my computer but not my phone. However, some songs from the album will play on my phone but not all. Iphone 4, Windows PC Thank you!! please help!

Casual Listener

So I a digital copy of an album and when I bring it into Spotify it will play from my computer but not my phone. However, some songs from the album will play on my phone but not all. Iphone 4, Window...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Spotify keeps deleting my offline playlists

All of my offline tracks have been deleted off my iPhone 6+ five times in the last week. Why?

Casual Listener

All of my offline tracks have been deleted off my iPhone 6+ five times in the last week. Why?

Daniel999

Casual Listener

1377 Views

2 replies

0 likes

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  • 2 replies
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Solved!! not sync the songs in offline mode with iPhone 5

I have a problem . I installed and reinstalled several times Spotify. I own an iphone 5 . My problem ' that I do not sync the songs in offline mode. Please help me to solve the problem ! Otherwise I 'll be forced to cancel the contract. I expect a he...

Casual Listener

I have a problem . I installed and reinstalled several times Spotify. I own an iphone 5 . My problem ' that I do not sync the songs in offline mode. Please help me to solve the problem ! Otherwise I ...

Mikeycon123

Newbie

18300 Views

28 replies

0 likes

not sync the songs in offline mode with iPhone 5
  • 18300 Views
  • 28 replies
  • 0 likes

Why is the search function not working?

Is Spotify having technical problems? I just began the free trial period, downloaded an update to the app for my iPhone that claimed to fix "pesky" bugs and now the search function just endlessly loops. My only saved track will no longer play. I've a...

Visitor

Is Spotify having technical problems? I just began the free trial period, downloaded an update to the app for my iPhone that claimed to fix "pesky" bugs and now the search function just endlessly loo...

starbux5000

Casual Listener

7594 Views

6 replies

0 likes

Free
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Songs not syncing offline

I have an iPhone 5S with over 20GB of free space, i also have an ipad with over 15GB free space. I have uninstalled and reinstalled the spotify app on both devices. No songs are syncing - they all have grey arrows not going green. I paid for spotify ...

Casual Listener

I have an iPhone 5S with over 20GB of free space, i also have an ipad with over 15GB free space. I have uninstalled and reinstalled the spotify app on both devices. No songs are syncing - they all ha...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes