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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237556 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118745 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447228 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305492 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode. But, when I hit the toggle swtich away from green, songs still remain with the green arrow and marked as available offline. I can't seem to ...
I'm trying to free up memory on my iPhone by making several saved albums no longer available in offline mode. But, when I hit the toggle swtich away from green, songs still remain with the gree...
Regular
1310 Views
5 replies
0 likes
Please help as I am frustrated! I have some local files that I have imported into Spotify. I sync them to my iPhones and they stay for awhile (several days to a couple weeks) and then randomly the iPhones will say the file is unavailable and has to b...
Please help as I am frustrated! I have some local files that I have imported into Spotify. I sync them to my iPhones and they stay for awhile (several days to a couple weeks) and then ran...
Casual Listener
693 Views
2 replies
0 likes
I'm having a weird issue and wonder if it's happening to anyone else. I know how to sync local files to my phone through Spotify and how to ensure I can listen to them offline -- been doing it for years. After the last iPhone update, Spotify now only...
I'm having a weird issue and wonder if it's happening to anyone else. I know how to sync local files to my phone through Spotify and how to ensure I can listen to them offline -- been doing it for ye...
Casual Listener
1761 Views
5 replies
0 likes
I have this issue where this one song won't sync.It's always the same song.If I delete the app then download it again, the song syncs but then shortly unsyncs itself.It still has the green arrow to say it is synced to my phone but I am unable to pres...
I have this issue where this one song won't sync. It's always the same song. If I delete the app then download it again, the song syncs but then shortly unsyncs itself. It still has the gree...
349 Views
0 replies
0 likes
Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volume indicator freezes on screen, and you can't adjust it at all, not with the s...
Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volume indicator freezes on scr...
Not applicable
895 Views
2 replies
1 likes
Hi, I have had a premium account for about two years now. Yesterday i went to listen and it keeps saying i am free user and wont let me listen to any of my playlists off line even though i could the day before. I have tried to upgrade my account but ...
Hi, I have had a premium account for about two years now. Yesterday i went to listen and it keeps saying i am free user and wont let me listen to any of my playlists off line even though i c...
Spotify Star
529 Views
2 replies
0 likes
Hi all does anyone know why the ads are still coming on all the time on my premium account. I have logged out and back in again and it still happens it's really annoying especially when I have been paying for premium for some months now.
Hi all does anyone know why the ads are still coming on all the time on my premium account. I have logged out and back in again and it still happens it's really annoying especially when I have been p...
Spotify Star
387 Views
2 replies
0 likes
Hi, I've got a feeling this is a daft question, but I can't for the life of me find where my inbox is on the iOS app. I keep getting notifications on my screen saying I've been sent an album, yet I can't find where that message gets stored in the app...
Hi, I've got a feeling this is a daft question, but I can't for the life of me find where my inbox is on the iOS app. I keep getting notifications on my screen saying I've been sent an album...
Spotify Star
907 Views
3 replies
0 likes
Everytime the app "times out" i need to log back in again. This is realy frustrurating because i can't save my offline music this way, any fix?
Everytime the app "times out" i need to log back in again. This is realy frustrurating because i can't save my offline music this way, any fix?
Spotify Star
593 Views
3 replies
0 likes
Hi, I accidentally clicked on premium trial of spotify on my iphone. How many days does iphone spotify premium trial last for? Where can I find the time period of my trial? Finally, will I automatically get charged after the premium trial on my iphon...
Hi, I accidentally clicked on premium trial of spotify on my iphone. How many days does iphone spotify premium trial last for? Where can I find the time period of my trial? Finally, will I a...
Regular
1803 Views
11 replies
0 likes
hi,yesterday I tried the Spotify Connect feature on my Playstation 4 and it works fine but why does it works with 3g on my phone too? The consol and the phone aren´t then in one network or?
hi, yesterday I tried the Spotify Connect feature on my Playstation 4 and it works fine but why does it works with 3g on my phone too? The consol and the phone aren´t then in one network or?
Spotify Star
795 Views
1 replies
0 likes
In order to play songs offline that I've made available locally, do I *have to* activate Offline Mode in settings? Or would the Offline Mode setting simply limit me to play only those songs that are saved locally on the device? On my iPhone I have ma...
In order to play songs offline that I've made available locally, do I *have to* activate Offline Mode in settings? Or would the Offline Mode setting simply limit me to play only those songs...
Spotify Star
1822 Views
3 replies
0 likes
See the object. Cover art is missing in my lockscreen and is not showing in the app except for the miniplayer (the one at the bottom). Already unistalled and re-installed the app (the cache was getting too large). Iphone 6, latest iOS and Spotify 2.5...
See the object. Cover art is missing in my lockscreen and is not showing in the app except for the miniplayer (the one at the bottom). Already unistalled and re-installed the app (the cache was get...
Not applicable
962 Views
3 replies
0 likes
Hello everyone, I had a premium account in Spotify-BR, and for the past month the "bagde" counter dosen't leave my iPhone.I had read all the messages, notifications and those things but the "2" in the screen never leaves. Anyone has a suggest? I post...
Hello everyone, I had a premium account in Spotify-BR, and for the past month the "bagde" counter dosen't leave my iPhone. I had read all the messages, notifications and those things but the "2" in ...
Spotify Star
626 Views
1 replies
0 likes
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think this is a setting error, so im hoping this can be fixed i...
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think ...
Spotify Star
407 Views
1 replies
0 likes
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "songs" as a playlist, functioning exactly like the starred playlist...
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "s...
1561 Views
0 replies
1 likes
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in the battery usage menu, and then seeing Spotify wi...
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in...
Casual Listener
22865 Views
2 replies
0 likes
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Community Legend
475 Views
1 replies
0 likes
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Casual Listener
395 Views
1 replies
0 likes
Hello,Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Hello, Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Spotify Star
1021 Views
5 replies
0 likes
