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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407624 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278980 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178606 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I select "Browse" then a list it crashes spotify. So I can not use " browse " - very frustrating ! Everything else is fine. Can anybody help ? Should I reinstall ?
When I select "Browse" then a list it crashes spotify. So I can not use " browse " - very frustrating ! Everything else is fine. Can anybody help ? Should I reinstall...
Spotify Star
303 Views
1 replies
0 likes
my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?
my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?
Spotify Star
1393 Views
3 replies
1 likes
OS: iOS (8.2)UI Langugage of the OS: russianSpotify UI language before the bug: russianSpotify langugage on my desktop: russianCurrent version of Spotify on my mobile: 2.7.0.1943 The problemYesterday when I lauched Spotify as usual, I found it transl...
OS: iOS (8.2) UI Langugage of the OS: russian Spotify UI language before the bug: russian Spotify langugage on my desktop: russian Current version of Spotify on my mobile: 2.7.0.1943 The...
Roadie
1541 Views
7 replies
0 likes
Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been doing this for over a year, but I finally got tire...
Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been...
Spotify Star
977 Views
1 replies
0 likes
Hi, I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like half way through! If i slide the 'Avaliable Offline' switch back the...
Hi, I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like hal...
Spotify Star
349 Views
1 replies
0 likes
hey, i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home.https://support.spotify.com/ch-de/learn-more/guides/#!/article/Listen-offlinei did that, but there is no "green download ...
hey, i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home. https://support.spotify.com/ch-de/learn-more/guides/#!/arti...
Spotify Star
329 Views
1 replies
0 likes
Hi, I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device. I have a time machine airport. When I first got my iphone 6 I was able to transfer all of my playlists to my iphone. However, several weeks ago, I stoppe...
Hi, I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device. I have a time machine airport. When I first got my iphone 6 I was abl...
Community Legend
491 Views
1 replies
0 likes
I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". Please help. Thank you.
I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". P...
Community Legend
809 Views
1 replies
0 likes
Hi Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again when I rewind the song to 0:00, which is really annoying when I...
Hi Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again w...
Newbie
436 Views
2 replies
0 likes
I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.
I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.
Newbie
412 Views
1 replies
0 likes
I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything until I force quit and restart the app. It just sits...
I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything u...
Newbie
488 Views
3 replies
0 likes
Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. It would also be good to have a feature that makes ...
Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. ...
Casual Listener
728 Views
2 replies
3 likes
Hi, Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt fix the problem. Any ideas? Thanks a mill!
Hi, Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt ...
Casual Listener
447 Views
2 replies
0 likes
Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past?I can't seem to do so now, but thought I was able to previously.
Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past? I can't seem to do so now, but thought I was able to previously.
Casual Listener
586 Views
2 replies
0 likes
I have 2 user names? One for windows computer one for IPhone. How do I get them to sync? Cancel app on phone? I want to upgrade and keep music playlists on my computer, if it can talk to my Iphone and Ipad? Please Help! Stuck Thank you Tom
I have 2 user names? One for windows computer one for IPhone. How do I get them to sync? Cancel app on phone? I want to upgrade and keep music playlists on my computer, ...
Community Legend
326 Views
1 replies
0 likes
Hello Spotify Community,Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone.My first playlist was created successfully, however I created a second one through the desktop app and added the...
Hello Spotify Community, Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone. My first playlist was created successfully, however I c...
Roadie
545 Views
4 replies
0 likes
No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and dozens of others. It is obnoxious having to take my ph...
No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and doz...
Spotify
846 Views
7 replies
0 likes
Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd. I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope that it'll be fixed any time soon. I try to re-sync them...
Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd. I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope...
Spotify Star
559 Views
1 replies
1 likes
I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc. nothing works. Seems it's the tracks being corrup...
I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc...
258 Views
0 replies
0 likes
I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, probably with new app upgrade that was installed tod...
I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, p...
Casual Listener
435 Views
1 replies
0 likes
