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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102624 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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Spotify Connect and Samsung WAM 750 speakers

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to workCan only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroomSamsung app downloaded to iPad and on trial of Spotify p...

Newbie

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to work Can only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroom S...

772 Views

0 replies

0 likes

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cannot access search, albums nor artists with iphone 5s

My spotify works great on my laptop, butwith iphone 5s i cannot search anything, all i get is those three famous dots. SimilarlyI cannot access to albums nor artists.Any help? thanks.

Newbie

  My spotify works great on my laptop, but with iphone 5s i cannot search anything,  all i get is those three famous dots. Similarly I cannot access to albums nor artists. Any help? &...

MattSuda

Spotify Star

656 Views

2 replies

0 likes

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  • 2 replies
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Can't sync local T-Swift files to Spotify for iOS from my Mac

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify. I am following the instructions but because I think the album information is still on Spotify, I can'...

Visitor

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify.   I am following the instructions but becau...

472 Views

0 replies

1 likes

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  • 1 likes

Skips halfway in

Premium user here, latest iOS version. For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "click" sound you hear when intentionally skipping. It'll work fine ...

Casual Listener

Premium user here, latest iOS version.   For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "cl...

MattSuda

Spotify Star

557 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Iphone 5, Chinese?

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to change it.

Casual Listener

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to ...

BenMartin1

Newbie

4633 Views

9 replies

0 likes

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  • 9 replies
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Impossible to save albums

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

Casual Listener

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

OncJeremie

Newbie

933 Views

5 replies

0 likes

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  • 5 replies
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Spotify keeps opening Facebook login page

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts... A few weeks ago I had to exchange my iPhone and reinstalled everythin...

Regular

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts...   ...

thunder1

Newbie

8679 Views

7 replies

1 likes

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Outbox

Hello, Can you help me? I can't send a song to my spotify friends (Iphone).... Thanks

Newbie

Hello,   Can you help me? I can't send a song to my spotify friends (Iphone)....   Thanks

447 Views

0 replies

0 likes

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Saved songs disappear

Hey there, can you help me?Sometimes when I save songs from cool artists they are unsaved a minute later.What am I doing wrong?

Roadie

Hey there, can you help me? Sometimes when I save songs from cool artists they are unsaved a minute later. What am I doing wrong?

432 Views

0 replies

0 likes

  • 432 Views
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Cancel Premium

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

Newbie

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

MattSuda

Spotify Star

491 Views

2 replies

0 likes

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  • 2 replies
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How to Fix: Premium Account Cannot be Access Abroad

How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account when I travel. However, I cannot access the account from both...

Newbie

How to Solve Denial of Access to Premium Account While Travelling   I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account w...

MattSuda

Spotify Star

669 Views

1 replies

0 likes

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Local Files on Spotify Mobile

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

Visitor

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

MattSuda

Spotify Star

48787 Views

1 replies

1 likes

Local files for Spotify Mobile
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Solved!! iPad queue

How can you see the queue on the iPad?

Gig Goer

How can you see the queue on the iPad?

MattSuda

Spotify Star

2202 Views

1 replies

0 likes

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  • 1 replies
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Iphone app

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs because i dont have premium. Help please!

Newbie

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs ...

MattSuda

Spotify Star

412 Views

1 replies

0 likes

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Streaming iphone 5s to apple-tv NOT WORKING ANYMORE

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and over again! Quick fix now and make sure the update WOR...

Newbie

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and ove...

410 Views

0 replies

0 likes

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Spotify mobile always offline!

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't fix it. Anyone else have this problem?

Newbie

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't f...

8virbas

Newbie

501 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Cancelled

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no longer charge a money right . Please help me

Casual Listener

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no lo...

MattSuda

Spotify Star

783 Views

2 replies

0 likes

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  • 2 replies
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Solved!! PLEASE HELP cant download music to phone

just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could download my playlists to my phone from 3g internet, but it...

Newbie

just bought premium because i am going to germany for a week tomorrow. my iphone cant connect to wifi, because the wifi button is grayed out ( has been like this for months) i thought i could downloa...

MattSuda

Spotify Star

679 Views

1 replies

0 likes

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  • 1 replies
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Big UX fail: no manageable way to remove songs from a playlist with several hundred songs in it

I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no other means to voice my frustration than to give the ...

Casual Listener

I almost never rate apps. However I got so frustrated with spotify and it’s company’s unwillingness and / or incapability to address simple but obvious UX flaws in it’s app, that I am left with no ot...

SpotifyUser75

Regular

1212 Views

2 replies

0 likes

remove songs from playlist
Search playlists
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