Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43349 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108991 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437736 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301864 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
In order to play songs offline that I've made available locally, do I *have to* activate Offline Mode in settings? Or would the Offline Mode setting simply limit me to play only those songs that are saved locally on the device? On my iPhone I have ma...
In order to play songs offline that I've made available locally, do I *have to* activate Offline Mode in settings? Or would the Offline Mode setting simply limit me to play only those songs...
Spotify Star
1768 Views
3 replies
0 likes
See the object. Cover art is missing in my lockscreen and is not showing in the app except for the miniplayer (the one at the bottom). Already unistalled and re-installed the app (the cache was getting too large). Iphone 6, latest iOS and Spotify 2.5...
See the object. Cover art is missing in my lockscreen and is not showing in the app except for the miniplayer (the one at the bottom). Already unistalled and re-installed the app (the cache was get...
Not applicable
934 Views
3 replies
0 likes
Hello everyone, I had a premium account in Spotify-BR, and for the past month the "bagde" counter dosen't leave my iPhone.I had read all the messages, notifications and those things but the "2" in the screen never leaves. Anyone has a suggest? I post...
Hello everyone, I had a premium account in Spotify-BR, and for the past month the "bagde" counter dosen't leave my iPhone. I had read all the messages, notifications and those things but the "2" in ...
Spotify Star
608 Views
1 replies
0 likes
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think this is a setting error, so im hoping this can be fixed i...
I had spotify a few months back and recently reactivated it to find that when you have multiple albums by the same artist, every song is jumbled together without clear separation. I dont think ...
Spotify Star
390 Views
1 replies
0 likes
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "songs" as a playlist, functioning exactly like the starred playlist...
Recently the behavior of spotify changed; now, it appears it is impossible to make a playlist available offline without having it added to saved songs. Before this, I used to use my "s...
1549 Views
0 replies
1 likes
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in the battery usage menu, and then seeing Spotify wi...
I've had an issue with the Spotify app on my iPad for a while now where if I pause a track, Spotify will continue to keep my iPad awake indefinitely. I can verify this by looking at the usage time in...
Casual Listener
22711 Views
2 replies
0 likes
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Hi I pay for Premium but seem to be getting the free service. This has been going on for a couple of days. What's up? Ian
Community Legend
466 Views
1 replies
0 likes
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Halfway through the song the sound stops while the song keeps playing. I tried to reinstall it but that doesn't solve it. Help please!
Casual Listener
385 Views
1 replies
0 likes
Hello,Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Hello, Is it possible or could it please be possible to sync a whole artist at once rather than album by album?
Spotify Star
983 Views
5 replies
0 likes
Everytime Spotify updates nearly completely of my offline songs are deleted and it's not possible to get them back on the ipad or iphone. i need to make a new playlist with the same files in it, and even then not all of my songs are synchronized. i'v...
Everytime Spotify updates nearly completely of my offline songs are deleted and it's not possible to get them back on the ipad or iphone. i need to make a new playlist with the same files in it, and ...
Music Fan
875 Views
1 replies
0 likes
I am finding that quite often when listening to a track, I try to go to the full album, and all I get is the 3 dots.Please fix.
I am finding that quite often when listening to a track, I try to go to the full album, and all I get is the 3 dots. Please fix.
Gig Goer
425 Views
1 replies
0 likes
When I play music on my iPhone, I used to be able to use my iPad to control the music. This was great becaus I could connect the iPhone to the stereo and control it with the iPad.The iPad no longer see the iPhone. In fact, I can now play 2 different ...
When I play music on my iPhone, I used to be able to use my iPad to control the music. This was great becaus I could connect the iPhone to the stereo and control it with the iPad. The iPad no long...
Gig Goer
1030 Views
2 replies
0 likes
Dear developpers, I am using spotify on my IoS. I have iphone 4. When moved to Ios 7 all the apps had a feature to ask to activate mobile data network and re-direct you to the settings. Since then most of them coded to delete this everytime popping m...
Dear developpers, I am using spotify on my IoS. I have iphone 4. When moved to Ios 7 all the apps had a feature to ask to activate mobile data network and re-direct you to the settings. Sinc...
301 Views
0 replies
0 likes
Hi, I noticed that I couldn't make songs on a playlist available offline on my iPad (3). When I turn Available Offline on then songs will get a small arrow down icon beneath it but it doesn't start to sync the song. I seached for solutions and tried ...
Hi, I noticed that I couldn't make songs on a playlist available offline on my iPad (3). When I turn Available Offline on then songs will get a small arrow down icon beneath it but it d...
Casual Listener
472 Views
1 replies
0 likes
Hi, I have spotify premium (I pay 9.99/month) and it's worked no problem for the last few moths, but today it's not been letting me pick songs on demand- it just lets me shuffle only! I've uninstalled and reinstalled the app, and my payments are up t...
Hi, I have spotify premium (I pay 9.99/month) and it's worked no problem for the last few moths, but today it's not been letting me pick songs on demand- it just lets me shuffle only! I've uninstalle...
Regular
1461 Views
8 replies
0 likes
I have several offline playlists on my premium account (nowhere near the 3333 song max). However, even after syncing, many songs will not play offline. I'll be out for a run and my playlist will just stop when it hits a song that won't play off line....
I have several offline playlists on my premium account (nowhere near the 3333 song max). However, even after syncing, many songs will not play offline. I'll be out for a run and my playlist will just...
431 Views
0 replies
0 likes
I can search for an artist, select an album, click on save then select the "Available Offline" button. Then when viewing My Music / Albums, the little green down arrow is there next to the artist name indicating the album has been downloaded and when...
I can search for an artist, select an album, click on save then select the "Available Offline" button. Then when viewing My Music / Albums, the little green down arrow is there next to the artis...
332 Views
0 replies
0 likes
Hi!I have a problem with my spotify. I downloaded great amount of albums on my 'offline zone', and I want to do the same with much more of them, because do not want to use my built-in Internet outside wi-fi. But I can't do it! As usual I tick 'availb...
Hi! I have a problem with my spotify. I downloaded great amount of albums on my 'offline zone', and I want to do the same with much more of them, because do not want to use my built-in Internet outs...
Spotify Star
493 Views
2 replies
0 likes
I have a premium account. When I turn to offline mode to any of my playlists, it would only download less than half of all the songs. Also, when I add more songs to any playlist doesn't sync the new songs in offline mode.What should I do to have all ...
I have a premium account. When I turn to offline mode to any of my playlists, it would only download less than half of all the songs. Also, when I add more songs to any playlist doesn't sync th...
Spotify Star
451 Views
1 replies
0 likes
Hi, I can no longer play spotify on my iphone. The songs are greyed out and pressing them does nothing. I have a family plan but when i go into my account settings it says free. I have tried closing the app, restarting the phone, uninstalling and rei...
Hi, I can no longer play spotify on my iphone. The songs are greyed out and pressing them does nothing. I have a family plan but when i go into my account settings it says free. I h...
Casual Listener
685 Views
2 replies
0 likes
