Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7036 Views
  • 9 replies
  • 21 likes
  • 7036 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17175 Views
  • 1 replies
  • 2 likes
  • 17175 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 91756 Views
  • 125 replies
  • 34 likes
  • 91756 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21929 Views
  • 8 replies
  • 0 likes
  • 21929 Views
  • 8 replies
  • 0 likes

Spotify closes down when my iphone enters screensave mode.

After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this? If you can write in danish its fine, but english is okay. Best regardsRené Jensen

  • Newbie
  • After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this?   If you can write in danish it...
  • Maccan
  • Newbie
  • 646 Views
  • 1 replies
  • 1 likes
  • 646 Views
  • 1 replies
  • 1 likes

My premium account isn't activating

I just signed up for it and on my app it still says free what should I do. I logged out and back in...

  • Newbie
  • I just signed up for it and on my app it still says free what should I do. I logged out and back in...
  • Josh
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Deleting Offline Songs

I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag. I can download songs for offline use, that's not a problem. The problem comes when I want to "undownload" a song from an album, but not neccessar...

  • Newbie
  • I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag.   I can download songs for offline use, that's not a problem. The problem comes when ...
  • dinomight
  • Spotify Star
  • 1171 Views
  • 1 replies
  • 0 likes
  • iOS 8
    iphone
  • 1171 Views
  • 1 replies
  • 0 likes

iOS app shows me as free, web as premium

i should be premium, right?I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?

  • Newbie
  • i should be premium, right? I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?
  • MichaelW
  • Community Legend
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

unable to play songs on ipad 1

Spotify used to work well on my ipad 1. But for some time now i'm unable to play any songs in my own playlists. Only after i used the search function the searched for titles play. But sometimes not even that works. How can i solve this problem?

  • Newbie
  • Spotify used to work well on my ipad 1. But for some time now i'm unable to play any songs in my own playlists. Only after i used the search function the searched for titles play. But sometimes not e...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

i have a ipod nano and it wont sync any of my music to it.

I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local files. i dont know if that means that i can only put mu...

  • Newbie
  • I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local file...
  • spotifyman16
  • Newbie
  • 2677 Views
  • 4 replies
  • 1 likes
  • 2677 Views
  • 4 replies
  • 1 likes

only shuffle available in app instead per song

I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?

  • Newbie
  • I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?
  • rbergma29
  • Gig Goer
  • 429 Views
  • 1 replies
  • 0 likes
  • Shuffle play button premium
  • 429 Views
  • 1 replies
  • 0 likes

Offline mode - songs start and stop

I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it plays for maybe 5-15seconds and then stops. Its al...

  • Newbie
  • I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it...
  • rbergma29
  • Gig Goer
  • 454 Views
  • 1 replies
  • 0 likes
  • Offline songs
  • 454 Views
  • 1 replies
  • 0 likes

Offline downloading- doesn't work?

Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available off line. How do I make them available off line. U...

  • Newbie
  • Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available...
  • rbergma29
  • Gig Goer
  • 1754 Views
  • 1 replies
  • 0 likes
  • 1754 Views
  • 1 replies
  • 0 likes

offline available button missing

Hello i´m using a iphone 4s and upgraded spotify today. i removed and installed the app, but i have no offline available button! how to i get the music offline available? many thanks

  • Casual Listener
  • Hello   i´m using a iphone 4s and upgraded spotify today.   i removed and installed the app, but i have no offline available button!   how to i get the music offline availa...
  • Josh
  • Community Legend
  • 483 Views
  • 4 replies
  • 0 likes
  • 483 Views
  • 4 replies
  • 0 likes

Premium Not Activating

Hey everyone,This morning, 10 hours ago, I renewed my spotify premium accountSince then it still appears as a "free account" on my phoneI've restarted the app as well as re downloaded it and logged outCan anyone help??Thank you!

  • Newbie
  • Hey everyone, This morning, 10 hours ago, I renewed my spotify premium account Since then it still appears as a "free account" on my phone I've restarted the app as well as re downloaded it and lo...
  • MichaelW
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Songs Not Syncing

I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. It'd be great if this service I pay for worked consistentl...

  • Regular
  • I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. &nbsp...
  • JLBeaumont
  • Regular
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Full Integration of Spotify on iOS devices for use with Car Stereos

Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos? I have a 2014 Lexus and my ipod/iphone both connect via usb and i have full acccess to all playlists/artists/albums, etc. Will I eve...

  • Casual Listener
  • Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos?   I have a 2014 Lexus and my ipod/iphone both connect via usb and i...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

student discount troubles

I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purchase the student discount, through the website, it ta...

  • Casual Listener
  • I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purcha...
  • 514 Views
  • 0 replies
  • 1 likes
  • 514 Views
  • 0 replies
  • 1 likes

all local files suddenly won't play on iphone

today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because it took about two hours to reinstall my playlist la...

  • Newbie
  • today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because ...
  • jheeze
  • Music Fan
  • 995 Views
  • 5 replies
  • 1 likes
  • 995 Views
  • 5 replies
  • 1 likes

Solved!! Local files still hijack the lockscreen

This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how song information is still displayed on the lockscreen, with the playba...

  • Roadie
  • This has been a bug for an insanely long time, and I can't believe that it's still a problem:   Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how ...
  • MattSuda
  • Spotify Star
  • 914 Views
  • 6 replies
  • 1 likes
  • 914 Views
  • 6 replies
  • 1 likes

Local file disabled

Hello I don't speak english very well so I will be short ! I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-uploadThank you this is a screen : http://hpics.li/d62bc15The music is "la main sur ...

  • Newbie
  • Hello I don't speak english very well so I will be short ! 🙂 I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-upload Thank you this is a...
  • maximusmmiv
  • Music Fan
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Problem on iPhone 5

Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then shuts off. It does this no matter how many times i try to open the a...

  • Newbie
  • Hi,   I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then...
  • Flixx
  • Community Legend
  • 443 Views
  • 3 replies
  • 0 likes
  • 443 Views
  • 3 replies
  • 0 likes