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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44972 Views
  • 15 replies
  • 36 likes
  • 44972 Views
  • 15 replies
  • 36 likes

Solved!! Spotify does not send me an email with my new code word (although it says it does)

Hi, I wanted to install spotify on my ipod. The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to create a code word for my devices (I cannot log in with the combinat...

  • Newbie
  • Hi,  I wanted to install spotify on my ipod.  The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to c...
  • ToolboxT
  • Roadie
  • 877 Views
  • 2 replies
  • 0 likes
  • 877 Views
  • 2 replies
  • 0 likes

Different versions on laptop and iPad?

I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this

  • Casual Listener
  • I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this
  • ToolboxT
  • Roadie
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Some Songs Won't Sync

I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem. Basically, some of the songs in my playlists that I have chosen to be available offline won't...

  • Roadie
  • I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem.   Basically, some of the songs in m...
  • danmejia
  • Newbie
  • 4402 Views
  • 10 replies
  • 0 likes
  • 4402 Views
  • 10 replies
  • 0 likes

View queue on iPhone

HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what does it mean? Thanks Cat

  • Newbie
  • HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what ...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Spotify not running smoothly on iOS lately (iPhone 5)

Hi, Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks? I have a Premium account, which I access on my iPhone 5 quite regularly. However, I notice that browsing through my saved albums suddenly seems lik...

  • Regular
  • Hi,   Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks?   I have a Premium account, which I access on my iPhone 5 quite regularly. H...
  • MattSuda
  • Spotify Star
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Solved!! Song not shown in Playlist

Good morning, I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song". What is going on? I installed the new update yesterday.

  • Regular
  • Good morning,   I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song".   What is going on? I installe...
  • Amarro
  • Community Legend
  • 527 Views
  • 5 replies
  • 0 likes
  • 527 Views
  • 5 replies
  • 0 likes

How to sync IOS with iPad

I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? thanks James

  • Casual Listener
  • I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? ...
  • Flixx
  • Community Legend
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Solved!! Playlist updates on iPhone just like on desktop (new feature?)

Hi guys!Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop?Let me explain what I mean:When using the desktop app, you can see what songs, and how many songs are added to a certain playlist. I...

  • Roadie
  • Hi guys! Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop? Let me explain what I mean: When using the desktop app, you can see what...
  • marijndebaas
  • Roadie
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Playing local files without syncing?

Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do.Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see them in its library.Our family stereo is in the living...

  • Regular
  • Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do. Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see...
  • Spaceboy88
  • Roadie
  • 474 Views
  • 6 replies
  • 0 likes
  • 474 Views
  • 6 replies
  • 0 likes

Music not playing offline with premium account.

My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making sure each each song is made available offline however...

  • Casual Listener
  • My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making su...
  • F_Collie
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Solved!! Albums / artists / tracks disappeared

Hello, Why did my albums, artists and titles disappeared for my iphone application ? They are still on my Macbook app ... Thibault

  • Regular
  • Hello,   Why did my albums, artists and titles disappeared for my iphone application ? 😞    They are still on my Macbook app ...   Thibault
  • thimare
  • Regular
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

All Starred songs and playlists gone

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...

  • Casual Listener
  • I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...
  • ToolboxT
  • Roadie
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Can't log into Spotify on computer or phone, only Spotify's website.

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords a...

  • Newbie
  • So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on ...
  • MattSuda
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

iOS search function is not bringing back any results

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently I'm not the only one.DescriptioniOS search functio...

  • Regular
  • My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently...
  • jeannielsen1
  • Casual Listener
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Unable to Play Song

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific, in some cases I have 2 albums from the same artist...

  • Casual Listener
  • Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific,...
  • saitoh183
  • Regular
  • 2472 Views
  • 9 replies
  • 1 likes
  • 2472 Views
  • 9 replies
  • 1 likes

Distortion and really bad sound quality

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out...I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through earphones I've tried different syncing qualities, reins...

  • Casual Listener
  • Hi guys! ( first time on the forums ) I was wondering if anyone can help me out... I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through ...
  • TanyaLMitchell
  • Casual Listener
  • 565 Views
  • 2 replies
  • 0 likes
  • 565 Views
  • 2 replies
  • 0 likes

Solved!! download music

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not connected with the wifi?

  • Casual Listener
  • hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company,  how can I stop that downloading when I'm not conn...
  • MattSuda
  • Spotify Star
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

Local tracks stop music playback

When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, but no music will play, and no matter how long you ...

  • Regular
  • When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, ...
  • Tengoiden
  • Casual Listener
  • 362 Views
  • 2 replies
  • 1 likes
  • 362 Views
  • 2 replies
  • 1 likes

Solved!! ipod touch 5g no sync local files

hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...

  • Casual Listener
  • hi,   i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version.   I can sync my offline- playlists, but it doesn't sync my local file...
  • MattSuda
  • Spotify Star
  • 853 Views
  • 3 replies
  • 0 likes
  • 853 Views
  • 3 replies
  • 0 likes

Organize the albums from an artist

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...

  • Newbie
  • I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes