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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142913 Views

503 replies

108 likes

  • 142913 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99769 Views

19 replies

38 likes

  • 99769 Views
  • 19 replies
  • 38 likes

Offline mode

I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Cheers

Newbie

I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Che...

MattSuda

Spotify Star

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Deleting songs from offline synched songs.

Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinstalling it would probably do the trick but, is there ...

Newbie

Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinsta...

MattSuda

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Offline synching very slow on iOS (iPhone 6+) and Windows over at home network (ATT).

When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally. I currently have ATT U-Verse as my internet provider with 24mbs/s download speeds on ev...

Casual Listener

When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally.   I currently have ATT U-Vers...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Making a playlist offline some songs wont sync.

I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my local tracks (2 of 3) unsynced, no big deal I clicked t...

Casual Listener

I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my loca...

LisAngel83

Newbie

518 Views

4 replies

0 likes

  • 518 Views
  • 4 replies
  • 0 likes

After spotify upgrade on iPad, one playlist lost

Spotify on my iPad 2 upgraded yesterday. Today, I launched it, and it showed me my lists. When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or something along those lines. Then it booted me out to the login page. ...

Casual Listener

Spotify on my iPad 2 upgraded yesterday.  Today, I launched it, and it showed me my lists.  When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or somethi...

bilym95

Casual Listener

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Integra amplifier Spotify connect problem / Spotify iOS 2.6.0 / Mac OS 1.0.1.1060

I hvae an Integra 50.5 amplifier After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely. I tried tuneIn streaming in the same amplifier, it is OK. So it is not the local network issue. It...

Newbie

I hvae an Integra 50.5 amplifier   After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely.   I tried tuneIn streaming in t...

1097 Views

0 replies

1 likes

  • 1097 Views
  • 0 replies
  • 1 likes

Spotify free not working on iphone

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

Casual Listener

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

MattSuda

Spotify Star

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Can't import local files

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a new way to do this?

Casual Listener

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a ...

brknghstgames

Regular

5667 Views

4 replies

0 likes

  • 5667 Views
  • 4 replies
  • 0 likes

Top 100 List

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

Newbie

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

MattSuda

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Local Files being deleted / desynchronised on iPhone 4S

Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...

Newbie

Hello all,  Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...

user-removed

Not applicable

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Played 10 secs and stop, running really weird.

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really really slow, musics played and stops after 10 secon...

Regular

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really ...

pkgamma

Regular

434 Views

2 replies

1 likes

  • 434 Views
  • 2 replies
  • 1 likes

Solved!! Can both my wife & I to control CONNECT via our iphones but with only 1 Premium account?

Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through an ipod dock speaker system, but I want to overhaul our system. I am int...

Casual Listener

Hello   Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account?   At the moment we just tend to play downloaded music through...

MattSuda

Spotify Star

1106 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me t...

Casual Listener

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it show...

ErickRGuetta

Community Legend

617 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify won't open!!! Help please

Spotify won't open, whenever I click it, it goes back to the home screenI've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and change it and change it back.. Nothing is workingAdvi...

Casual Listener

Spotify won't open, whenever I click it, it goes back to the home screen I've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and ...

meahtenoha

Spotify

506 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Can't share on iphone 5 IOS 7

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.

Regular

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result. 

Sl33pwalker

Music Fan

750 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Local Files Unplayable after Spotify App Update

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, and then turn it back on so that my local files are again...

Casual Listener

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable.  I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, ...

MattSuda

Spotify Star

610 Views

3 replies

0 likes

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  • 3 replies
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Purchased premium yesterday...still not recognized on account

I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated Case # 02579958

Newbie

I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated ...

MattSuda

Spotify Star

257 Views

2 replies

0 likes

  • 257 Views
  • 2 replies
  • 0 likes

Solved!! Local files won't sync to iPhone 6

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops up that says "Unable to Play Song". No additional h...

Casual Listener

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops ...

MattSuda

Spotify Star

3712 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Slow syncing

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And when I try to redo it, it just re downloads the sa...

Regular

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And...

MattSuda

Spotify Star

827 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

iPhone app keeps syncing my playlist all over again

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, even though it's already synced for offline availabil...

Regular

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, ev...

Ascansio

Regular

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes