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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

  • 30739 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293884 Views

60 replies

15 likes

  • 293884 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123799 Views

19 replies

38 likes

  • 123799 Views
  • 19 replies
  • 38 likes

Solved!! Paid money for subscription but...

Backstory: spotify did this promotion back around christmas stating that if we purchase premium before janurary 1st, WE PAY ONLY 99 CENTS. Now i did this around decemeber 27th and im still getting charged 12.99 for premium... Really i feel like im ge...

Newbie

Backstory: spotify did this promotion back around christmas stating that if we purchase premium before janurary 1st, WE PAY ONLY 99 CENTS. Now i did this around decemeber 27th and im still getting ch...

MattSuda

Spotify Star

558 Views

1 replies

0 likes

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  • 1 replies
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iPhone 4S not working with Car USB

Hi, I've got an iPhone 4S iOS 6.1.3. I have a Ford Focus with no Bluetooth (unfortunately) :(, but it has a USB port. I can connect my iPhone to this and it will play music from my phone. However, if I open Spotify and try to play music it will play ...

Regular

Hi,    I've got an iPhone 4S iOS 6.1.3. I have a Ford Focus with no Bluetooth (unfortunately) :(, but it has a USB port. I can connect my iPhone to this and it will play music from my p...

lucas007

Newbie

7338 Views

12 replies

0 likes

Car
Music not playing
  • 7338 Views
  • 12 replies
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Changing a song using an iPhone (remote connect) stops anything playing

When i change a song on my iPhone, using desktop connect, the song stops, and spotfy doesnt nothing even if i go back to the playlist and select a different song. Even if i close the app down completely, it still doesnt work and i have to reboot my d...

Casual Listener

When i change a song on my iPhone, using desktop connect, the song stops, and spotfy doesnt nothing even if i go back to the playlist and select a different song. Even if i close the app down complet...

bhenchodify

Casual Listener

923 Views

2 replies

0 likes

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  • 2 replies
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no offline music

Dear community, although I have a premium account I can't listen to music in offline mode. I need help. Synchronising doesn't work

Newbie

Dear community,   although I have a premium account I can't listen to music in offline mode. I need help. Synchronising doesn't work

MattSuda

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Receiving link to tracks from Android to iOS not working

When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes through is only to the album, not the track.It works f...

Newbie

When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes thr...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Default View needs to be customizable!

When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, not only is it an unneeded distraction but your pushi...

Casual Listener

When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, no...

513 Views

0 replies

0 likes

Account
Premium
  • 513 Views
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Spotify Wifi Sync Issues

I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 with OS 7 and a macbook Pro running Mavericks. I have tons...

Visitor

I just subscribed to Spotify Premium yesterday. I am a college student using  the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 w...

walkerjmatt1

Newbie

1551 Views

2 replies

0 likes

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  • 2 replies
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i can't hear music when I'm offline

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices it doesn't appear anything .

Newbie

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices ...

crismarsf

Roadie

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
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AirPlay issue

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last update.

Newbie

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last upda...

643 Views

0 replies

0 likes

Airplay
iphone 6 plus
  • 643 Views
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Solved!! When I turn on "available offline" only a few of them are available offline, how do I fix this?

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

Casual Listener

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

MattSuda

Spotify Star

754 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Shuffle

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

Newbie

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

OviiiOne

Community Legend

626 Views

1 replies

0 likes

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  • 1 replies
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Play queue skips each song until it gets to the one I selected

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

Gig Goer

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

MC-DIRE

Newbie

868 Views

1 replies

0 likes

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  • 1 replies
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Release Notes - Spotify for iOS 2.3.0

What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to save your favourite songs. Start building a collection in seconds.

Spotify Legend

  What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to s...

MattSuda

Spotify Star

1213 Views

1 replies

0 likes

iOS
Release Notes
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Solved!! Release Notes - Spotify for iOS 2.2.0

What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in B...

Spotify Legend

  What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? C...

Goodman

Spotify Legend

9552 Views

47 replies

0 likes

  • 9552 Views
  • 47 replies
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Problems with syncing computer with Iphone 5

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I think I know why it doesn't show, but I don't know...

Newbie

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I...

MattSuda

Spotify Star

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Cross fading local files not working

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

Regular

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

MattSuda

Spotify Star

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Solved!! Show activity to facebook is always on

You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...

Roadie

You can change the setting but it wont stick between restarts of the app .   This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...

MattSuda

Spotify Star

1295 Views

1 replies

0 likes

  • 1295 Views
  • 1 replies
  • 0 likes

Solved!! FOR PEOPLE WITH PREMIUM

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.

Newbie

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do  not want extra and unwanted charges on my card.

MattSuda

Spotify Star

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Solved!! offline list

Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)

Casual Listener

Hi,   My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)    

MichaelW

Community Legend

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
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Solved!! Facebook activity setting on iphone app

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Visitor

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Musabadiane

Music Fan

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes