Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

  • 37116 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102596 Views

115 replies

12 likes

Other
  • 102596 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

  • 299114 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125815 Views

19 replies

38 likes

  • 125815 Views
  • 19 replies
  • 38 likes

Spotify Wifi Sync Issues

I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 with OS 7 and a macbook Pro running Mavericks. I have tons...

Visitor

I just subscribed to Spotify Premium yesterday. I am a college student using  the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 w...

walkerjmatt1

Newbie

1562 Views

2 replies

0 likes

  • 1562 Views
  • 2 replies
  • 0 likes

i can't hear music when I'm offline

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices it doesn't appear anything .

Newbie

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices ...

crismarsf

Roadie

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

AirPlay issue

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last update.

Newbie

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last upda...

655 Views

0 replies

0 likes

Airplay
iphone 6 plus
  • 655 Views
  • 0 replies
  • 0 likes

Solved!! When I turn on "available offline" only a few of them are available offline, how do I fix this?

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

Casual Listener

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

MattSuda

Spotify Star

775 Views

5 replies

0 likes

  • 775 Views
  • 5 replies
  • 0 likes

Solved!! Shuffle

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

Newbie

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

OviiiOne

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Play queue skips each song until it gets to the one I selected

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

Gig Goer

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

MC-DIRE

Newbie

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 2.3.0

What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to save your favourite songs. Start building a collection in seconds.

Spotify Legend

  What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to s...

MattSuda

Spotify Star

1238 Views

1 replies

0 likes

iOS
Release Notes
  • 1238 Views
  • 1 replies
  • 0 likes

Solved!! Release Notes - Spotify for iOS 2.2.0

What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in B...

Spotify Legend

  What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? C...

Goodman

Spotify Legend

9828 Views

47 replies

0 likes

  • 9828 Views
  • 47 replies
  • 0 likes

Problems with syncing computer with Iphone 5

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I think I know why it doesn't show, but I don't know...

Newbie

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I...

MattSuda

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Cross fading local files not working

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

Regular

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

MattSuda

Spotify Star

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Solved!! Show activity to facebook is always on

You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...

Roadie

You can change the setting but it wont stick between restarts of the app .   This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...

MattSuda

Spotify Star

1322 Views

1 replies

0 likes

  • 1322 Views
  • 1 replies
  • 0 likes

Solved!! FOR PEOPLE WITH PREMIUM

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.

Newbie

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do  not want extra and unwanted charges on my card.

MattSuda

Spotify Star

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Solved!! offline list

Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)

Casual Listener

Hi,   My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)    

MichaelW

Community Legend

787 Views

3 replies

0 likes

  • 787 Views
  • 3 replies
  • 0 likes

Solved!! Facebook activity setting on iphone app

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Visitor

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Musabadiane

Music Fan

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Solved!! Help syncing a local file to iOS

I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...

Casual Listener

I have been trying to figure this out for weeks and finally decided I needed to come here.   I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...

jrosseau

Casual Listener

2429 Views

15 replies

0 likes

  • 2429 Views
  • 15 replies
  • 0 likes

Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

Newbie

Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...

Jordi

Community Legend

995 Views

1 replies

0 likes

  • 995 Views
  • 1 replies
  • 0 likes

Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

Newbie

I get An error message which data it's imposible To send to Twitter Help

Jordi

Community Legend

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Newbie

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Jordi

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

Casual Listener

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...

MattSuda

Spotify Star

1296 Views

8 replies

0 likes

  • 1296 Views
  • 8 replies
  • 0 likes

Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

Newbie

Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.

jonnymccaig81

Casual Listener

727 Views

1 replies

0 likes

Crash launch ios8 iphone6
  • 727 Views
  • 1 replies
  • 0 likes