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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408217 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279475 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178861 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone
Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. wha...
Community Legend
777 Views
1 replies
0 likes
Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?
Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?
Community Legend
292 Views
1 replies
0 likes
I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...
I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...
Community Legend
505 Views
1 replies
0 likes
I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...
I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...
Spotify Star
1250 Views
5 replies
0 likes
I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?
I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?
Regular
959 Views
11 replies
0 likes
I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...
I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on ...
Spotify Star
350 Views
1 replies
0 likes
It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact that I can't see it on Facebook unless I go on to my own activity...
It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact tha...
Spotify Star
468 Views
1 replies
0 likes
Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST added since the update. Hope y'all can fix this one!
Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST add...
Spotify Star
495 Views
3 replies
0 likes
Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually open and close the app. Happens with Bluetooth, headph...
Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually ope...
Casual Listener
921 Views
2 replies
0 likes
This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not synce at all! I worked fine this morning!
This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not s...
464 Views
0 replies
1 likes
Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added songs (esp. my friends that are spotify naive). I used to...
Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added song...
Community Legend
563 Views
1 replies
0 likes
Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help.Edited : I already tried to reset the app, the same thing happened. Everything's working excep...
Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help. Edited : I already tried to reset the a...
Community Legend
703 Views
1 replies
0 likes
Hey there. Brand new feature. Hopefully soon on Android. Great way to preview some new handsup music w/o need to stop Connect playback to my Spotify speaker. Thanks!
Hey there. Brand new feature. Hopefully soon on Android. Great way to preview some new handsup music w/o need to stop Connect playback to my Spotify speaker. Thanks!
410 Views
0 replies
1 likes
Noticed a slight color anomaly at the start screen. On the edges the color code is #121314 and around the logo it's #141414. For better understanding I added the color codes on the attached image. Cheers.
Noticed a slight color anomaly at the start screen. On the edges the color code is #121314 and around the logo it's #141414. For better understanding I added the color codes on the attached image. ...
Spotify Star
414 Views
1 replies
0 likes
I downloaded some .mp3 files from youtube and tried syncing them on Spotify, but they won't sync for offline mode in my phone. - They are .mp3 - I have over 7GB of free space - I have reinstalled Spotify on my phone Practically every solution in all ...
I downloaded some .mp3 files from youtube and tried syncing them on Spotify, but they won't sync for offline mode in my phone. - They are .mp3 - I have over 7GB of free space - I have ...
Regular
993 Views
7 replies
0 likes
Hi there I am still experiencing the problem of showing wrong tracks when using connect over my speaker. It often happens after my phone is locked and unlocked. If I keep my phone screen unlocked, the problem doesn't usually occur, but I am not 100% ...
Hi there I am still experiencing the problem of showing wrong tracks when using connect over my speaker. It often happens after my phone is locked and unlocked. If I keep my phone screen unlock...
Casual Listener
563 Views
2 replies
2 likes
Can anyone tell me how to share a song in Spotify on my iPhone to a friend... and not through Facebook or Twitter just a email or sms! When I click on my shared link it only opens a webbsite and shows the whole album? There is one way and that is to ...
Can anyone tell me how to share a song in Spotify on my iPhone to a friend... and not through Facebook or Twitter just a email or sms! When I click on my shared link it only opens a webbsi...
Newbie
2180 Views
2 replies
0 likes
My Spotify music stops when my phone switches to standby mode or the display turns off. How can I fix it?
My Spotify music stops when my phone switches to standby mode or the display turns off. How can I fix it?
Community Legend
639 Views
3 replies
0 likes
Hey, I recently had to re-login to Spotify on my iPhone and, to my dissapointment, "Your Music" tab was completely changed. There were no tabs at the top (they transformed into a table) and the new redundant "Recently Played" section appeared. I know...
Hey, I recently had to re-login to Spotify on my iPhone and, to my dissapointment, "Your Music" tab was completely changed. There were no tabs at the top (they transformed into a table) an...
Community Legend
697 Views
3 replies
0 likes
Hi- just signed up to spotify. And loving it! Apart from several songs won't play from the playlist which I have downloaded. I really want to listen these songs. I've noticed that the download symbol is grey but I've synced and ticked the offline tog...
Hi- just signed up to spotify. And loving it! Apart from several songs won't play from the playlist which I have downloaded. I really want to listen these songs. I've noticed that the download symbol...
326 Views
0 replies
0 likes
