Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30731 Views

40 replies

9 likes

  • 30731 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95454 Views

115 replies

12 likes

Other
  • 95454 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

  • 293882 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

  • 123791 Views
  • 19 replies
  • 38 likes

Solved!! Help syncing a local file to iOS

I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...

Casual Listener

I have been trying to figure this out for weeks and finally decided I needed to come here.   I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...

jrosseau

Casual Listener

2259 Views

15 replies

0 likes

  • 2259 Views
  • 15 replies
  • 0 likes

Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

Newbie

Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...

Jordi

Community Legend

990 Views

1 replies

0 likes

  • 990 Views
  • 1 replies
  • 0 likes

Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

Newbie

I get An error message which data it's imposible To send to Twitter Help

Jordi

Community Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Newbie

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Jordi

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

Casual Listener

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...

MattSuda

Spotify Star

1244 Views

8 replies

0 likes

  • 1244 Views
  • 8 replies
  • 0 likes

Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

Newbie

Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.

jonnymccaig81

Casual Listener

710 Views

1 replies

0 likes

Crash launch ios8 iphone6
  • 710 Views
  • 1 replies
  • 0 likes

Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

Newbie

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...

MattSuda

Spotify Star

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

Casual Listener

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...

pollux

Casual Listener

823 Views

2 replies

0 likes

  • 823 Views
  • 2 replies
  • 0 likes

Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

Newbie

Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...

jrosseau

Casual Listener

1748 Views

5 replies

1 likes

  • 1748 Views
  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

Regular

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...

aelindholm

Casual Listener

16131 Views

89 replies

0 likes

  • 16131 Views
  • 89 replies
  • 0 likes

iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

Casual Listener

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...

elenex

Casual Listener

13471 Views

2 replies

0 likes

  • 13471 Views
  • 2 replies
  • 0 likes

Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

Visitor

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

user-removed

Not applicable

2264 Views

2 replies

0 likes

  • 2264 Views
  • 2 replies
  • 0 likes

iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

Newbie

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

Casual Listener

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...

MattSuda

Spotify Star

1002 Views

6 replies

0 likes

  • 1002 Views
  • 6 replies
  • 0 likes

Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

Newbie

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

MattSuda

Spotify Star

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

Newbie

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

OviiiOne

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Offline

My numbers dind't want to download for offline use please help me

Newbie

My numbers dind't want to download for offline use please help me

OviiiOne

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

I am online but Spotify says otherwise

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! I don't take my computer everywhere, I just want my...

Casual Listener

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! ...

anaeliza_penna

Casual Listener

629 Views

4 replies

0 likes

  • 629 Views
  • 4 replies
  • 0 likes

Shuffling my "Songs" when not connected to wifi

This problem/bug may be unique to me since I imagine not many people use spotify in this way. I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to OFF. I save every single song i like to my music (probably...

Newbie

This problem/bug may be unique to me since I imagine not many people use spotify in this way.  I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to...

kbrooksc

Community Legend

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

Casual Listener

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...

babf69

Casual Listener

1007 Views

5 replies

0 likes

  • 1007 Views
  • 5 replies
  • 0 likes