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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

Newbie

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...

MattSuda

Spotify Star

842 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

Casual Listener

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...

pollux

Casual Listener

847 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

Newbie

Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...

jrosseau

Casual Listener

1792 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

Regular

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...

aelindholm

Casual Listener

16847 Views

89 replies

0 likes

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iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

Casual Listener

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...

elenex

Casual Listener

13493 Views

2 replies

0 likes

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  • 2 replies
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Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

Visitor

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

user-removed

Not applicable

2290 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

Newbie

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...

450 Views

0 replies

0 likes

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Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

Casual Listener

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...

MattSuda

Spotify Star

1032 Views

6 replies

0 likes

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  • 6 replies
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Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

Newbie

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

MattSuda

Spotify Star

504 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

Newbie

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

OviiiOne

Community Legend

421 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline

My numbers dind't want to download for offline use please help me

Newbie

My numbers dind't want to download for offline use please help me

OviiiOne

Community Legend

338 Views

1 replies

0 likes

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  • 1 replies
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I am online but Spotify says otherwise

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! I don't take my computer everywhere, I just want my...

Casual Listener

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! ...

anaeliza_penna

Casual Listener

662 Views

4 replies

0 likes

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  • 4 replies
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Shuffling my "Songs" when not connected to wifi

This problem/bug may be unique to me since I imagine not many people use spotify in this way. I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to OFF. I save every single song i like to my music (probably...

Newbie

This problem/bug may be unique to me since I imagine not many people use spotify in this way.  I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to...

kbrooksc

Community Legend

852 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

Casual Listener

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...

babf69

Casual Listener

1027 Views

5 replies

0 likes

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  • 5 replies
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Integration of Spotify and Mini Connected

Hi there, Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with no reason, the application in the phone freezes, the wheel contro...

Newbie

Hi there,   Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with...

447 Views

0 replies

0 likes

  • 447 Views
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Solved!! Change the order of the songs in a playlist, NEW --> OLD, instead of OLD --> NEW

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andriod phone, but I´m not able to find this setting in m...

Newbie

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andrio...

MattSuda

Spotify Star

3594 Views

1 replies

0 likes

  • 3594 Views
  • 1 replies
  • 0 likes

Solved!! Can't play the syncronized local files anymore!

Since this week I cant play the numbers anymore of the syncronized local files of my laptop. I have no problems with syncronize those numbers to spotify (premium), and no problems to listen to those songs on my laptop. My laptop shows that my playlis...

Casual Listener

Since this week I cant play the numbers anymore of the syncronized local files of my laptop.   I have no problems with syncronize those numbers to spotify (premium), and no problems to liste...

MattSuda

Spotify Star

1038 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! No search function on iOS app

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Newbie

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Amarro

Community Legend

2915 Views

3 replies

1 likes

  • 2915 Views
  • 3 replies
  • 1 likes

Spotify v2.3.0 / iPhone 4 - what are your experiences?

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4. I would like to hear from you out there who have bee...

Regular

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4.&n...

601 Views

0 replies

0 likes

  • 601 Views
  • 0 replies
  • 0 likes

I can't choose the option "select playlists to sync"

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

Casual Listener

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

user-removed

Not applicable

1260 Views

5 replies

0 likes

  • 1260 Views
  • 5 replies
  • 0 likes