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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44037 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109641 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302129 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128031 Views

19 replies

38 likes

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Problems with syncing computer with Iphone 5

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I think I know why it doesn't show, but I don't know...

Newbie

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I...

MattSuda

Spotify Star

651 Views

1 replies

0 likes

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Cross fading local files not working

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

Regular

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

MattSuda

Spotify Star

776 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Show activity to facebook is always on

You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...

Roadie

You can change the setting but it wont stick between restarts of the app .   This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...

MattSuda

Spotify Star

1342 Views

1 replies

0 likes

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Solved!! FOR PEOPLE WITH PREMIUM

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.

Newbie

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do  not want extra and unwanted charges on my card.

MattSuda

Spotify Star

608 Views

2 replies

0 likes

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Solved!! offline list

Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)

Casual Listener

Hi,   My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)    

MichaelW

Community Legend

813 Views

3 replies

0 likes

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Solved!! Facebook activity setting on iphone app

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Visitor

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Musabadiane

Music Fan

909 Views

2 replies

0 likes

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Solved!! Help syncing a local file to iOS

I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...

Casual Listener

I have been trying to figure this out for weeks and finally decided I needed to come here.   I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...

jrosseau

Casual Listener

2539 Views

15 replies

0 likes

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Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

Newbie

Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...

Jordi

Community Legend

1000 Views

1 replies

0 likes

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Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

Newbie

I get An error message which data it's imposible To send to Twitter Help

Jordi

Community Legend

819 Views

1 replies

0 likes

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  • 1 replies
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Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Newbie

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Jordi

Community Legend

561 Views

1 replies

0 likes

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  • 1 replies
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Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

Casual Listener

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...

MattSuda

Spotify Star

1320 Views

8 replies

0 likes

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Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

Newbie

Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.

jonnymccaig81

Casual Listener

737 Views

1 replies

0 likes

Crash launch ios8 iphone6
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Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

Newbie

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...

MattSuda

Spotify Star

856 Views

1 replies

1 likes

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  • 1 replies
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Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

Casual Listener

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...

pollux

Casual Listener

856 Views

2 replies

0 likes

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  • 2 replies
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Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

Newbie

Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...

jrosseau

Casual Listener

1820 Views

5 replies

1 likes

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  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

Regular

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...

aelindholm

Casual Listener

17163 Views

89 replies

0 likes

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iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

Casual Listener

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...

elenex

Casual Listener

13501 Views

2 replies

0 likes

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  • 2 replies
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Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

Visitor

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

user-removed

Not applicable

2303 Views

2 replies

0 likes

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iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

Newbie

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...

463 Views

0 replies

0 likes

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Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

Casual Listener

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...

MattSuda

Spotify Star

1055 Views

6 replies

0 likes

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  • 0 likes