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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136285 Views
  • 503 replies
  • 108 likes
  • 136285 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94545 Views
  • 19 replies
  • 38 likes
  • 94545 Views
  • 19 replies
  • 38 likes

Solved!! A question about offline listening

I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobile data? I'm just concerned that if I don't turn it...

  • Casual Listener
  • I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobi...
  • MattSuda
  • Spotify Star
  • 802 Views
  • 6 replies
  • 0 likes
  • 802 Views
  • 6 replies
  • 0 likes

"Offline Sync" does not work

I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work!Both devices are offline, my iPhone shows as the device to sync to,...

  • Regular
  • I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work! Both devices a...
  • MattSuda
  • Spotify Star
  • 966 Views
  • 10 replies
  • 0 likes
  • 966 Views
  • 10 replies
  • 0 likes

Sptofy radio history on iPhone

Hi, I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen to all these awesome songs when I'm driving for example and I h...

  • Visitor
  • Hi,   I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen t...
  • MattSuda
  • Spotify Star
  • 2327 Views
  • 1 replies
  • 1 likes
  • history
    Radio
  • 2327 Views
  • 1 replies
  • 1 likes

iphone error message when trying to search

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated.

  • Casual Listener
  • whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated. 
  • MattSuda
  • Spotify Star
  • 485 Views
  • 2 replies
  • 0 likes
  • 485 Views
  • 2 replies
  • 0 likes

All but 5 songs Can't Play Offline

When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying money to listen to these songs offline.I listen on an...

  • Casual Listener
  • When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying m...
  • Louie98
  • Roadie
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

iphone 6 wont sync - tried everyting!

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I have deleted and reintalled the app on my phone 3 times, an...

  • Newbie
  • I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I hav...
  • Louie98
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Mode off-line

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

  • Newbie
  • I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Why can't I sync my entire playlist?

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of available memory, and I am not exceeding the ~3300 son...

  • Casual Listener
  • For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of ava...
  • MattSuda
  • Spotify Star
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Spotify premium not working

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renuied on the 8/01/2015) any ideas on how to solve thi...

  • Newbie
  • I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renu...
  • MattSuda
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Multiple devices

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It keeps saying I have to quit and restart spotify, but ...

  • Newbie
  • My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It ke...
  • Amarro
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Does iPad version require Premium?

Hi there,I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices? Thanks!

  • Casual Listener
  •   Hi there, I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices?   Thanks! &...
  • rancidskull
  • Newbie
  • 49385 Views
  • 43 replies
  • 2 likes
  • 49385 Views
  • 43 replies
  • 2 likes

Solved!! Syncing stops on iPhone

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available offline, it wont sync...whats the point of paying!?

  • Regular
  • I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available of...
  • jufelipe
  • Newbie
  • 4128 Views
  • 13 replies
  • 0 likes
  • 4128 Views
  • 13 replies
  • 0 likes

Anyway to default to Bluetooth?

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I always play my music over the Bluetooth connection i...

  • Casual Listener
  • My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I ...
  • 706 Views
  • 0 replies
  • 0 likes
  • 706 Views
  • 0 replies
  • 0 likes

Solved!! "saved" albums on iPhone aren't "saved" on computer

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this? I am NOT talking about online or offline mode. I'm not even seeing a list of the album...

  • Regular
  • I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this?   I am NOT talking about...
  • Mfries
  • Regular
  • 638 Views
  • 2 replies
  • 0 likes
  • 638 Views
  • 2 replies
  • 0 likes

Solved!! Downloading Music

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to the Internet.

  • Newbie
  • Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to ...
  • OviiiOne
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Is there an alarm clock for Spotify?

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Spotify. Is there such a thing?

  • Casual Listener
  • Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Sp...
  • 679 Views
  • 0 replies
  • 0 likes
  • 679 Views
  • 0 replies
  • 0 likes

Adding songs to other playlist on IPhone fails

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version) "Title cannot be loaded. These title are not available at the moment. Please try again later". If i try it...

  • Roadie
  • If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version)   "Title cannot be loaded. These title are not...
  • meahtenoha
  • Spotify
  • 901 Views
  • 4 replies
  • 1 likes
  • 901 Views
  • 4 replies
  • 1 likes

Solved!! Premium

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

  • Newbie
  • I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?
  • MattSuda
  • Spotify Star
  • 504 Views
  • 2 replies
  • 0 likes
  • 504 Views
  • 2 replies
  • 0 likes

an error occurred

The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't do anything. My playlists aren't loading, I can't s...

  • Newbie
  • The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't ...
  • MattSuda
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes