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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37115 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102587 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299113 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125808 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Syncing iPad to iphone

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them available offline but the arrows remain grey. Please help.

Casual Listener

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them availabl...

Tdennehy

Casual Listener

1422 Views

2 replies

0 likes

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Solved!! The iPhone cannot find albums where the PC version can. It keeps searching and searching forever

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...

Regular

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all   A more detailed description, using numbered steps I search for an artist on my...

ieaarva

Regular

1022 Views

2 replies

0 likes

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  • 2 replies
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Premier not playing.

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

Casual Listener

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

MattSuda

Spotify Star

631 Views

3 replies

0 likes

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  • 3 replies
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Local file from computer doesn't work!

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can sync it" but that is what i have done?!! Had this problem for a whil...

Newbie

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work!    The app says that "if you have it on your computer you can ...

MattSuda

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working on iPhone

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app

Casual Listener

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my ph...

user-removed

Not applicable

12032 Views

4 replies

0 likes

Mac
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Solved!! Change of song (last update)

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

Casual Listener

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

MattSuda

Spotify Star

1114 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify v 2.3.0 crashes phone on opening

Device: iPhone 5 (iOS 8.1.3)Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the app crashes immediately and resets my iPhone.I was runnin...

Casual Listener

Device: iPhone 5 (iOS 8.1.3) Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the ap...

MattSuda

Spotify Star

1240 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! quality

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

Casual Listener

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

nruffino

Casual Listener

887 Views

5 replies

0 likes

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  • 5 replies
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All night the music stop, then start, theen stop, again and again

Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English

Regular

Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English

362 Views

0 replies

0 likes

  • 362 Views
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  • 0 likes

Solved!! spotify does not play when i leave the app (iOS)

Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone

Newbie

Hi,   when I close the iOS app or switch to another app the music fades out.   I also can not start a song from the "dashboard" (swipe from homebutton up)   this sucks. wha...

Jordi

Community Legend

839 Views

1 replies

0 likes

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  • 1 replies
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Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Newbie

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Jordi

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Playlists not Loading on iPhone

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...

Newbie

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...

Jordi

Community Legend

554 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playing Tracks offline

I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...

Casual Listener

I've just upgraded to Premium from free, well I set-up a new account.  I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...

MattSuda

Spotify Star

1526 Views

5 replies

0 likes

Premium
  • 1526 Views
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Noob here, please help

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

Regular

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

noealvarezzz

Regular

1082 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

How to see playlist from desktop computer on my Iphone 5s

I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...

Newbie

I recently upgraded to an Iphone 5s from Iphone 4.  I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode.  I cannot get my playlist on ...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Feedback on iOS updates: Facebook posting

It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact that I can't see it on Facebook unless I go on to my own activity...

Newbie

It is rather annoying that every time the app updates it changes my settings to post to Facebook again.   I don't want to bombard my friends with the tons of tracks I listen to, the fact tha...

MattSuda

Spotify Star

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

All Saved Music gone

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST added since the update. Hope y'all can fix this one!

Music Fan

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST add...

MattSuda

Spotify Star

574 Views

3 replies

0 likes

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  • 3 replies
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IPhone 5 cutting out under every circumstance

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually open and close the app. Happens with Bluetooth, headph...

Newbie

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually ope...

airb330

Casual Listener

958 Views

2 replies

0 likes

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  • 2 replies
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Music no longer synced... greyed out with a green arrow

This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not synce at all! I worked fine this morning!

Newbie

This happened before, I deleted the app and that fixed the problem.  Now I have a mix of songs that are greyed out that will not sync despite deleting the app.  Most of the music will not s...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Solved!! Adding a new song to a long playlist

Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added songs (esp. my friends that are spotify naive). I used to...

Newbie

Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added song...

JoeThomas

Community Legend

617 Views

1 replies

0 likes

Playlists
  • 617 Views
  • 1 replies
  • 0 likes