Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237828 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119061 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447482 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305575 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes through is only to the album, not the track.It works f...
When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes thr...
500 Views
0 replies
0 likes
When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, not only is it an unneeded distraction but your pushi...
When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, no...
536 Views
0 replies
0 likes
I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 with OS 7 and a macbook Pro running Mavericks. I have tons...
I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 w...
Newbie
1642 Views
2 replies
0 likes
I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices it doesn't appear anything .
I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices ...
Roadie
945 Views
1 replies
0 likes
When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last update.
When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last upda...
688 Views
0 replies
0 likes
I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?
I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?
Spotify Star
817 Views
5 replies
0 likes
How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad
How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad
Community Legend
680 Views
1 replies
0 likes
Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?
Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?
Newbie
929 Views
1 replies
0 likes
What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to save your favourite songs. Start building a collection in seconds.
What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to s...
Spotify Star
1277 Views
1 replies
0 likes
What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in B...
What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? C...
Spotify Legend
10259 Views
47 replies
0 likes
Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I think I know why it doesn't show, but I don't know...
Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I...
Spotify Star
668 Views
1 replies
0 likes
Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.
Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.
Spotify Star
794 Views
1 replies
0 likes
You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...
You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...
Spotify Star
1351 Views
1 replies
0 likes
Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.
Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.
Spotify Star
617 Views
2 replies
0 likes
Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)
Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)
Community Legend
845 Views
3 replies
0 likes
Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?
Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?
Music Fan
927 Views
2 replies
0 likes
I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...
I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...
Casual Listener
2601 Views
15 replies
0 likes
Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...
Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...
Community Legend
1023 Views
1 replies
0 likes
I get An error message which data it's imposible To send to TwitterHelp
I get An error message which data it's imposible To send to Twitter Help
Community Legend
837 Views
1 replies
0 likes
Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?
Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?
Community Legend
572 Views
1 replies
0 likes
