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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74347 Views
  • 16 replies
  • 37 likes
  • 74347 Views
  • 16 replies
  • 37 likes

spotify connect issues.

Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use my xperia z1 to controll the Ipad, Spotifys app says the Ipad is...

  • Newbie
  • Does anybody know why I can't connect to the desired device without first physically press play on that  device? IE.  Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Can't view song's in friend's 'starred' playlist

Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are listening to!

  • Newbie
  • Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are...
  • 502 Views
  • 0 replies
  • 1 likes
  • 502 Views
  • 0 replies
  • 1 likes

Can't get to download songs in premium HEEELP! - Iphone 5

Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!! I don't know what to do here and I love Spotify b...

  • Casual Listener
  • Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!...
  • MichaelJerzak
  • Composer
  • 933 Views
  • 5 replies
  • 0 likes
  • Download no premium problem
  • 933 Views
  • 5 replies
  • 0 likes

Solved!! Playlists playing track in shuffle mode

Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell. Is this the way it is supposed to work? I don't se...

  • Music Fan
  • Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell....
  • Just4Jane
  • Casual Listener
  • 844 Views
  • 8 replies
  • 0 likes
  • 844 Views
  • 8 replies
  • 0 likes

Problem with syncing my local files

I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my phone and all the advice I got from the support. But ...

  • Casual Listener
  • I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my ph...
  • karinericsson
  • Casual Listener
  • 956 Views
  • 3 replies
  • 0 likes
  • 956 Views
  • 3 replies
  • 0 likes

Ipod nano 7 is not detected from Spotify

Hi! I'm new in Spotify and already got some problems. I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times etc....... Anybody an idea what is the problem? thanks for an answer

  • Newbie
  • Hi!   I'm new in Spotify and already got some problems.   I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times ...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Solved!! Streaming files that are saved to iPhone

Hey guys, Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just play the saved file and therefore preventing it from using d...

  • Casual Listener
  • Hey guys,  Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just p...
  • MattSuda
  • Spotify Star
  • 719 Views
  • 3 replies
  • 1 likes
  • 719 Views
  • 3 replies
  • 1 likes

Music pauses when iphone goes to stand by or lock screen

Hello! I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app from the background and run it again then it works again! tr...

  • Newbie
  • Hello!  I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app fr...
  • 568 Views
  • 0 replies
  • 0 likes
  • 568 Views
  • 0 replies
  • 0 likes

Spotify won't connect

Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the same problem shows up with my computer.. It just says conn...

  • Newbie
  • Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7.  I thought it was at first related to the new iOS update, but since the...
  • sliff101
  • Newbie
  • 19418 Views
  • 5 replies
  • 1 likes
  • 19418 Views
  • 5 replies
  • 1 likes

Just installed the new app, question about top lists and local files!

Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest music. Also for local files it displays all my files that are in...

  • Newbie
  • Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one?   While I like listening to artists I like to use top lists to keep up with the latest mu...
  • MattSuda
  • Spotify Star
  • 809 Views
  • 3 replies
  • 0 likes
  • 809 Views
  • 3 replies
  • 0 likes

Solved!! Offline playlist to iPod sync

Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks

  • Casual Listener
  • Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks
  • MattSuda
  • Spotify Star
  • 2333 Views
  • 3 replies
  • 0 likes
  • 2333 Views
  • 3 replies
  • 0 likes

My Spotify will not download

I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off several times. I have an iphone5. Can I please get some...

  • Newbie
  • I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off seve...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Spotify on ipod stops working.

I have listened to Spotify on my ipod for the last 12 months but now it has stopped working. Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switched on but then stops. Spotify still works normally on my...

  • Newbie
  • I have listened to Spotify on my ipod for the last 12 months but now it has stopped working.  Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switc...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

No browse connection with 4g

i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to browse playlists it always appears to be offline. With w...

  • Newbie
  • i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to brows...
  • 823 Views
  • 0 replies
  • 0 likes
  • Browse
    Connection issues
    ios app
  • 823 Views
  • 0 replies
  • 0 likes

Nothing happens when i search for songs.

Hello. When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try again". Does anyone know what the problem is?

  • Casual Listener
  • Hello.   When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try ag...
  • lille_katt
  • Casual Listener
  • 870 Views
  • 3 replies
  • 0 likes
  • 870 Views
  • 3 replies
  • 0 likes

How Much Storage Do 320kbps Songs Occupy on Spotify Premium?

Hi! I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device says Spotify is using 705MB. Is that how much storage 189 320kbps us...

  • Casual Listener
  • Hi!   I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device s...
  • MattSuda
  • Spotify Star
  • 18049 Views
  • 6 replies
  • 0 likes
  • 18049 Views
  • 6 replies
  • 0 likes

Glitches for iPod touch running 6.1.6 - old version download possible?

Hey all! I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods. That isn't neccessarily my problem. It opens fine and runs all of my songs..it is just very glitchy. There is a delay of the t...

  • Newbie
  • Hey all!   I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods.  That isn't neccessarily my problem.  It opens fine an...
  • MattSuda
  • Spotify Star
  • 5371 Views
  • 1 replies
  • 0 likes
  • 5371 Views
  • 1 replies
  • 0 likes

Can't sync

I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB

  • Newbie
  • I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB
  • mcpoyles
  • Newbie
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes