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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232842 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114443 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304035 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

Casual Listener

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...

babf69

Casual Listener

1052 Views

5 replies

0 likes

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Integration of Spotify and Mini Connected

Hi there, Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with no reason, the application in the phone freezes, the wheel contro...

Newbie

Hi there,   Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with...

460 Views

0 replies

0 likes

  • 460 Views
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Solved!! Change the order of the songs in a playlist, NEW --> OLD, instead of OLD --> NEW

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andriod phone, but I´m not able to find this setting in m...

Newbie

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andrio...

MattSuda

Spotify Star

3606 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't play the syncronized local files anymore!

Since this week I cant play the numbers anymore of the syncronized local files of my laptop. I have no problems with syncronize those numbers to spotify (premium), and no problems to listen to those songs on my laptop. My laptop shows that my playlis...

Casual Listener

Since this week I cant play the numbers anymore of the syncronized local files of my laptop.   I have no problems with syncronize those numbers to spotify (premium), and no problems to liste...

MattSuda

Spotify Star

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
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Solved!! No search function on iOS app

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Newbie

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Amarro

Community Legend

2938 Views

3 replies

1 likes

  • 2938 Views
  • 3 replies
  • 1 likes

Spotify v2.3.0 / iPhone 4 - what are your experiences?

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4. I would like to hear from you out there who have bee...

Regular

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4.&n...

612 Views

0 replies

0 likes

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I can't choose the option "select playlists to sync"

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

Casual Listener

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

user-removed

Not applicable

1287 Views

5 replies

0 likes

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Solved!! Syncing iPad to iphone

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them available offline but the arrows remain grey. Please help.

Casual Listener

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them availabl...

Tdennehy

Casual Listener

1448 Views

2 replies

0 likes

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Solved!! The iPhone cannot find albums where the PC version can. It keeps searching and searching forever

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...

Regular

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all   A more detailed description, using numbered steps I search for an artist on my...

ieaarva

Regular

1043 Views

2 replies

0 likes

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  • 2 replies
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Premier not playing.

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

Casual Listener

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

MattSuda

Spotify Star

655 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local file from computer doesn't work!

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can sync it" but that is what i have done?!! Had this problem for a whil...

Newbie

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work!    The app says that "if you have it on your computer you can ...

MattSuda

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working on iPhone

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app

Casual Listener

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my ph...

user-removed

Not applicable

12056 Views

4 replies

0 likes

Mac
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Solved!! Change of song (last update)

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

Casual Listener

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

MattSuda

Spotify Star

1154 Views

5 replies

0 likes

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Solved!! Spotify v 2.3.0 crashes phone on opening

Device: iPhone 5 (iOS 8.1.3)Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the app crashes immediately and resets my iPhone.I was runnin...

Casual Listener

Device: iPhone 5 (iOS 8.1.3) Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the ap...

MattSuda

Spotify Star

1284 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! quality

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

Casual Listener

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

nruffino

Casual Listener

947 Views

5 replies

0 likes

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All night the music stop, then start, theen stop, again and again

Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English

Regular

Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English

373 Views

0 replies

0 likes

  • 373 Views
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Solved!! spotify does not play when i leave the app (iOS)

Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone

Newbie

Hi,   when I close the iOS app or switch to another app the music fades out.   I also can not start a song from the "dashboard" (swipe from homebutton up)   this sucks. wha...

Jordi

Community Legend

858 Views

1 replies

0 likes

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Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Newbie

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Jordi

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Playlists not Loading on iPhone

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...

Newbie

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...

Jordi

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Solved!! Playing Tracks offline

I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...

Casual Listener

I've just upgraded to Premium from free, well I set-up a new account.  I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...

MattSuda

Spotify Star

1570 Views

5 replies

0 likes

Premium
  • 1570 Views
  • 5 replies
  • 0 likes