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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44018 Views

44 replies

10 likes

  • 44018 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109564 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1675 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302113 Views

62 replies

16 likes

  • 302113 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128017 Views

19 replies

38 likes

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  • 19 replies
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All night the music stop, then start, theen stop, again and again

Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English

Regular

Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
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Solved!! spotify does not play when i leave the app (iOS)

Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone

Newbie

Hi,   when I close the iOS app or switch to another app the music fades out.   I also can not start a song from the "dashboard" (swipe from homebutton up)   this sucks. wha...

Jordi

Community Legend

851 Views

1 replies

0 likes

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  • 1 replies
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Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Newbie

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Jordi

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Playlists not Loading on iPhone

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...

Newbie

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...

Jordi

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Playing Tracks offline

I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...

Casual Listener

I've just upgraded to Premium from free, well I set-up a new account.  I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...

MattSuda

Spotify Star

1553 Views

5 replies

0 likes

Premium
  • 1553 Views
  • 5 replies
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Noob here, please help

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

Regular

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

noealvarezzz

Regular

1106 Views

11 replies

0 likes

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  • 11 replies
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How to see playlist from desktop computer on my Iphone 5s

I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...

Newbie

I recently upgraded to an Iphone 5s from Iphone 4.  I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode.  I cannot get my playlist on ...

MattSuda

Spotify Star

386 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Feedback on iOS updates: Facebook posting

It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact that I can't see it on Facebook unless I go on to my own activity...

Newbie

It is rather annoying that every time the app updates it changes my settings to post to Facebook again.   I don't want to bombard my friends with the tons of tracks I listen to, the fact tha...

MattSuda

Spotify Star

530 Views

1 replies

0 likes

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  • 1 replies
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All Saved Music gone

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST added since the update. Hope y'all can fix this one!

Music Fan

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST add...

MattSuda

Spotify Star

592 Views

3 replies

0 likes

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  • 3 replies
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IPhone 5 cutting out under every circumstance

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually open and close the app. Happens with Bluetooth, headph...

Newbie

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually ope...

airb330

Casual Listener

968 Views

2 replies

0 likes

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  • 2 replies
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Music no longer synced... greyed out with a green arrow

This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not synce at all! I worked fine this morning!

Newbie

This happened before, I deleted the app and that fixed the problem.  Now I have a mix of songs that are greyed out that will not sync despite deleting the app.  Most of the music will not s...

516 Views

0 replies

1 likes

  • 516 Views
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  • 1 likes

Solved!! Adding a new song to a long playlist

Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added songs (esp. my friends that are spotify naive). I used to...

Newbie

Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added song...

JoeThomas

Community Legend

630 Views

1 replies

0 likes

Playlists
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Solved!! Trying to search music, but an error occured.

Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help.Edited : I already tried to reset the app, the same thing happened. Everything's working excep...

Newbie

Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help. Edited : I already tried to reset the a...

OviiiOne

Community Legend

776 Views

1 replies

0 likes

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  • 1 replies
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Introducing Spotify Touch Preview

Hey there. Brand new feature. Hopefully soon on Android. Great way to preview some new handsup music w/o need to stop Connect playback to my Spotify speaker. Thanks!

Visitor

Hey there.   Brand new feature. Hopefully soon on Android.   Great way to preview some new handsup music w/o need to stop Connect playback to my Spotify speaker.   Thanks!

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
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Solved!! Slight color anomaly at start screen on iPhone 6 Plus

Noticed a slight color anomaly at the start screen. On the edges the color code is #121314 and around the logo it's #141414. For better understanding I added the color codes on the attached image. Cheers.

Casual Listener

Noticed a slight color anomaly at the start screen. On the edges the color code is #121314 and around the logo it's #141414. For better understanding I added the color codes on the attached image. ...

MattSuda

Spotify Star

481 Views

1 replies

0 likes

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  • 1 replies
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Sync problems for personal songs

I downloaded some .mp3 files from youtube and tried syncing them on Spotify, but they won't sync for offline mode in my phone. - They are .mp3 - I have over 7GB of free space - I have reinstalled Spotify on my phone Practically every solution in all ...

Regular

I downloaded some .mp3 files from youtube and tried syncing them on Spotify, but they won't sync for offline mode in my phone.   - They are .mp3 - I have over 7GB of free space - I have ...

Rleaf

Regular

1128 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify Conncet shows wrong tracks

Hi there I am still experiencing the problem of showing wrong tracks when using connect over my speaker. It often happens after my phone is locked and unlocked. If I keep my phone screen unlocked, the problem doesn't usually occur, but I am not 100% ...

Casual Listener

Hi there I am still experiencing the problem of showing wrong tracks when using connect over my speaker. It often happens after my phone is locked and unlocked. If I keep my phone screen unlock...

PPKK

Casual Listener

630 Views

2 replies

2 likes

  • 630 Views
  • 2 replies
  • 2 likes

Sharing songs not working!

Can anyone tell me how to share a song in Spotify on my iPhone to a friend... and not through Facebook or Twitter just a email or sms! When I click on my shared link it only opens a webbsite and shows the whole album? There is one way and that is to ...

Regular

Can anyone tell me how to share a song in Spotify on my iPhone to a friend... and not through Facebook or Twitter just a email or sms!   When I click on my shared link it only opens a webbsi...

urbanbicyclist

Newbie

2245 Views

2 replies

0 likes

  • 2245 Views
  • 2 replies
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Solved!! HELP ME!! I'M DESPERATE!!!

My Spotify music stops when my phone switches to standby mode or the display turns off. How can I fix it?

Casual Listener

My Spotify music stops when my phone switches to standby mode or the display turns off. How can I fix it?

Jordi

Community Legend

728 Views

3 replies

0 likes

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  • 3 replies
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"Your music" tabs layout is gone?

Hey, I recently had to re-login to Spotify on my iPhone and, to my dissapointment, "Your Music" tab was completely changed. There were no tabs at the top (they transformed into a table) and the new redundant "Recently Played" section appeared. I know...

Casual Listener

Hey, I recently had to re-login to Spotify on my iPhone and, to my dissapointment, "Your Music" tab was completely changed.   There were no tabs at the top (they transformed into a table) an...

Jordi

Community Legend

784 Views

3 replies

0 likes

  • 784 Views
  • 3 replies
  • 0 likes