Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
403969 Views
123 replies
27 likes
- 403969 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
275594 Views
58 replies
14 likes
- 275594 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
175908 Views
507 replies
108 likes
- 175908 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 117363 Views
- 19 replies
- 38 likes
Streaming wird ständig unterbrochen am iphone
Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden Musik usw. Ich habe bereits Spotify neu installiert h...
Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden ...
Spotify Star
870 Views
4 replies
0 likes
- 870 Views
- 4 replies
- 0 likes
Solved!! Album art not appearing
This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appea...
This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a play...
Not applicable
8649 Views
14 replies
4 likes
- 8649 Views
- 14 replies
- 4 likes
Can't Get Premium
Alright, so I logged out and in, reinstalled, yadda-yadda. On my phone, there is no 'Get Premium' button like there used to be. On the computer, it says "You do not currently have a payment provider connected to your account." And there doesn't seem ...
Alright, so I logged out and in, reinstalled, yadda-yadda. On my phone, there is no 'Get Premium' button like there used to be. On the computer, it says "You do not curren...
Spotify Star
564 Views
2 replies
0 likes
- 564 Views
- 2 replies
- 0 likes
Solved!! URL Scheme
Do you guys have any documentation on the url scheme for spotify?
Do you guys have any documentation on the url scheme for spotify?
Community Legend
16512 Views
1 replies
1 likes
- 16512 Views
- 1 replies
- 1 likes
Spotify premium has crashed and won't sync
Hi, I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from my ipod touch 4th gen., following this I copied all starred s...
Hi, I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from...
Casual Listener
625 Views
3 replies
0 likes
- 625 Views
- 3 replies
- 0 likes
Some songs not playing
I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be working fine on my computer, so I don't think it has any...
I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be ...
328 Views
0 replies
0 likes
- 328 Views
- 0 replies
- 0 likes
Can't see and saved playlist or add new ones
Hi All, I can't see my saved playlist on my I phone and I can't save new playlist via my mobile. Can someone help me ? Thanks for your help in advance.
Hi All, I can't see my saved playlist on my I phone and I can't save new playlist via my mobile. Can someone help me ? Thanks for your help in advance.
Casual Listener
543 Views
2 replies
0 likes
- 543 Views
- 2 replies
- 0 likes
More offline sync problems
I am beyond frustrated with this issue on my phone. I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify database. I add it via desktop (Windows), and it appears to sync...
I am beyond frustrated with this issue on my phone. I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify da...
Regular
416 Views
2 replies
0 likes
- 416 Views
- 2 replies
- 0 likes
Solved!! Syncing to iPhone without wifi
Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers
Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers
Spotify Star
1035 Views
1 replies
0 likes
- 1035 Views
- 1 replies
- 0 likes
Solved!! Un-shuffling the playlist on iPhone app
I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?
I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?
Spotify Star
486 Views
1 replies
0 likes
- 486 Views
- 1 replies
- 0 likes
Solved!! Can the users change the layout ?
Dear Spotify the features in " your music " list four catagories , Playlists , songs , album and artists, However, the layout is kinda bad if you've saved hundred of artists or albums, If I want to find the artist with the prefix of T , I have to scr...
Dear Spotify the features in " your music " list four catagories , Playlists , songs , album and artists, However, the layout is kinda bad if you've saved hundred of artis...
Spotify Star
6191 Views
1 replies
0 likes
- 6191 Views
- 1 replies
- 0 likes
Own MP3-Track is not available on iphone, though the Playlist is marked as "Offline available"
Hey Guys, as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list, but it is slightly grey and not clickable. I googled concerni...
Hey Guys, as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list,...
577 Views
0 replies
0 likes
- 577 Views
- 0 replies
- 0 likes
OFFLINE SYNC PROBLEMS
I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection screen it only says 25 of 594 songs have synced. "avail...
I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection scre...
Newbie
1024 Views
2 replies
0 likes
- 1024 Views
- 2 replies
- 0 likes
Strange Playlist Glitch
I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario: I have an album locally on my computer that is not available on Spotify. Thus, I create a playlist for that album in the Spotify com...
I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario: I have an album locally on my computer that is not available on Spotif...
Casual Listener
1502 Views
1 replies
0 likes
- 1502 Views
- 1 replies
- 0 likes
ios premium
y wont my spotify premium work on phone i have payed so y
y wont my spotify premium work on phone i have payed so y
Spotify Star
389 Views
1 replies
0 likes
- 389 Views
- 1 replies
- 0 likes
iPad app not working for me
I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song will play. I have signed up for premium, that has b...
I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song ...
Community Legend
459 Views
1 replies
0 likes
- 459 Views
- 1 replies
- 0 likes
Only certain local files not syncing
My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the exception of a select few. My device DOES show up as ...
My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the ex...
Newbie
623 Views
1 replies
0 likes
- 623 Views
- 1 replies
- 0 likes
Spotify Abroad
Hello, I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new playlists? Thanks!
Hello, I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new p...
Community Legend
383 Views
1 replies
0 likes
- 383 Views
- 1 replies
- 0 likes
Offline tracks
When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline, HELP PLZ!
When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline,...
Spotify Star
601 Views
1 replies
0 likes
Account
Premium
Subscription
- 601 Views
- 1 replies
- 0 likes
Ipod Nano is not recognised for sync
Hi everyone. I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could you help me please? Thanks in advance.
Hi everyone. I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could ...
Spotify Star
1131 Views
1 replies
0 likes
- 1131 Views
- 1 replies
- 0 likes