Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242369 Views

27 replies

5 likes

  • 242369 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125459 Views

119 replies

13 likes

Other
  • 125459 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2998 Views

0 replies

0 likes

iOS
  • 2998 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307832 Views

62 replies

16 likes

  • 307832 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132092 Views

19 replies

38 likes

  • 132092 Views
  • 19 replies
  • 38 likes

Receiving link to tracks from Android to iOS not working

When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes through is only to the album, not the track.It works f...

Newbie

When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes thr...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Default View needs to be customizable!

When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, not only is it an unneeded distraction but your pushi...

Casual Listener

When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, no...

537 Views

0 replies

0 likes

Account
Premium
  • 537 Views
  • 0 replies
  • 0 likes

Spotify Wifi Sync Issues

I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 with OS 7 and a macbook Pro running Mavericks. I have tons...

Visitor

I just subscribed to Spotify Premium yesterday. I am a college student using  the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 w...

walkerjmatt1

Newbie

1649 Views

2 replies

0 likes

  • 1649 Views
  • 2 replies
  • 0 likes

i can't hear music when I'm offline

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices it doesn't appear anything .

Newbie

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices ...

crismarsf

Roadie

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

AirPlay issue

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last update.

Newbie

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last upda...

700 Views

0 replies

0 likes

Airplay
iphone 6 plus
  • 700 Views
  • 0 replies
  • 0 likes

Solved!! When I turn on "available offline" only a few of them are available offline, how do I fix this?

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

Casual Listener

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

MattSuda

Spotify Star

819 Views

5 replies

0 likes

  • 819 Views
  • 5 replies
  • 0 likes

Solved!! Shuffle

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

Newbie

How do you turn off shuffle mode on iPad? There appear to be posted solutions for iPhone but not iPad

OviiiOne

Community Legend

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Play queue skips each song until it gets to the one I selected

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

Gig Goer

Spotify auto-updated recently, and it appears that when I select a song in my play queue, it play-skips each song until it gets to the one I selected. Anybody else having this problem?

MC-DIRE

Newbie

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for iOS 2.3.0

What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to save your favourite songs. Start building a collection in seconds.

Spotify Legend

  What's new in this version (2.3.0) New: Hear a sneak peek with Touch Preview – just hold down your finger. Try it next time you're looking for the perfect playlist New: Swipe left to s...

MattSuda

Spotify Star

1285 Views

1 replies

0 likes

iOS
Release Notes
  • 1285 Views
  • 1 replies
  • 0 likes

Solved!! Release Notes - Spotify for iOS 2.2.0

What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? Check out Top Tracks In Your Network. You'll find the playlist in B...

Spotify Legend

  What's new in this version (2.2.0) New: Spotify now looks so much better on the big screen on your shiny new iPhone 6 Plus New: What are the people you follow listening to right now? C...

Goodman

Spotify Legend

10346 Views

47 replies

0 likes

  • 10346 Views
  • 47 replies
  • 0 likes

Problems with syncing computer with Iphone 5

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I think I know why it doesn't show, but I don't know...

Newbie

Hi, I've had some problems with syncing my iphone to the computer. My Iphone will not show as a device on spotify on my computer. It has nothing to do with firewalls or anything like that. However, I...

MattSuda

Spotify Star

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Cross fading local files not working

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

Regular

Every time I queue a local file, it won't cross fade with any songs. Please fix this, thank you.

MattSuda

Spotify Star

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Solved!! Show activity to facebook is always on

You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...

Roadie

You can change the setting but it wont stick between restarts of the app .   This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...

MattSuda

Spotify Star

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Solved!! FOR PEOPLE WITH PREMIUM

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.

Newbie

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do  not want extra and unwanted charges on my card.

MattSuda

Spotify Star

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Solved!! offline list

Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)

Casual Listener

Hi,   My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)    

MichaelW

Community Legend

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Solved!! Facebook activity setting on iphone app

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Visitor

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

Musabadiane

Music Fan

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Solved!! Help syncing a local file to iOS

I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...

Casual Listener

I have been trying to figure this out for weeks and finally decided I needed to come here.   I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...

jrosseau

Casual Listener

2639 Views

15 replies

0 likes

  • 2639 Views
  • 15 replies
  • 0 likes

Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

Newbie

Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...

Jordi

Community Legend

1031 Views

1 replies

0 likes

  • 1031 Views
  • 1 replies
  • 0 likes

Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

Newbie

I get An error message which data it's imposible To send to Twitter Help

Jordi

Community Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Newbie

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Jordi

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes