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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397435 Views
  • 879 replies
  • 326 likes
  • 397435 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78575 Views
  • 124 replies
  • 32 likes
  • 78575 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17955 Views
  • 8 replies
  • 0 likes
  • 17955 Views
  • 8 replies
  • 0 likes

iOS Equalizer problem

Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...

  • Casual Listener
  • Hey there!   Need some help!   I have been waiting for years for the today implemented EQ setting option in ios.   Installed the update, the new setting panel "eq" shows up...
  • jeremygoh
  • Community Legend
  • 1631 Views
  • 4 replies
  • 0 likes
  • 1631 Views
  • 4 replies
  • 0 likes

Lack of "Your Music" on iPad is getting really frustrating

I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...

  • Casual Listener
  • I've just seen that version 1.5 has just been released.   But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad.   Spotify is not building any brand ...
  • jeremygoh
  • Community Legend
  • 390 Views
  • 3 replies
  • 2 likes
  • 390 Views
  • 3 replies
  • 2 likes

Solved!! Crash since the update

Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me

  • Casual Listener
  • Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...
  • MattSuda
  • Spotify Star
  • 815 Views
  • 3 replies
  • 0 likes
  • 815 Views
  • 3 replies
  • 0 likes

cant play music

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

  • Newbie
  • Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.
  • josephcreed7
  • Roadie
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Solved!! Discover feature blank screen

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

  • Casual Listener
  • When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?
  • bwbaum
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • 658 Views
  • 2 replies
  • 0 likes

Solved!! equalizer iOS

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks

  • Newbie
  • Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...
  • Toneman
  • Gig Goer
  • 12900 Views
  • 17 replies
  • 1 likes
  • 12900 Views
  • 17 replies
  • 1 likes

Solved!! Spotify Radio Vote with Bluetooth Headphones

Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused.It would be nice if tapping this button would have the same effect like tapping the "t...

  • Regular
  • Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused. It would be nice if tapping thi...
  • Seim
  • Regular
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes

Can't Delete Songs/Albums

I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/album, I have to remove it from my library. It does...

  • Regular
  • I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/...
  • CheefLatif
  • Regular
  • 1812 Views
  • 2 replies
  • 0 likes
  • 1812 Views
  • 2 replies
  • 0 likes

Solved!! App Occasionally Resetting on iPhone

I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login again. Once I do, all my playlists are still there, b...

  • Regular
  • I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login ag...
  • blake
  • Community Legend
  • 803 Views
  • 5 replies
  • 0 likes
  • Account
    iOS
    iphone
    iphone 5
    Offline Access
    Reset
    sync
  • 803 Views
  • 5 replies
  • 0 likes

Solved!! Artist and Album Title are Reversed when Playing from Your Music

Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above the album art. For example, when playing "Wasting Lig...

IMG_3758.PNG
  • Regular
  • Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above th...
  • jeremygoh
  • Community Legend
  • 510 Views
  • 5 replies
  • 1 likes
  • 510 Views
  • 5 replies
  • 1 likes

Solved!! Artist & album title swapped when playing from Your Music

After updating to 1.3, I notice that when playing an album from Your Music, the top bar that lists the album and artist is in the incorrect order. These should say "Yeezus by Kanye West" and "2001 by Dr. Dre," respectively. Spoiler (Highlight to read...

spotify
  • Visitor
  • After updating to 1.3, I notice that when playing an album from Your Music, the top bar that lists the album and artist is in the incorrect order. These should say "Yeezus by Kanye West" and "2001 by...
  • jeremygoh
  • Community Legend
  • 559 Views
  • 3 replies
  • 0 likes
  • 559 Views
  • 3 replies
  • 0 likes

Switching from Android but was unaware of Equalizer loss

I am a big fan of Spotify on Android. I recently switched to the iPhone 5S and there is no equalizer. The music is very flat sounding without it. Doesn't matter how nice your headphones are if you can't control EQ! I'd like to stay with Spotify but I...

  • Newbie
  • I am a big fan of Spotify on Android. I recently switched to the iPhone 5S and there is no equalizer. The music is very flat sounding without it. Doesn't matter how nice your headphones are if you ca...
  • jeremygoh
  • Community Legend
  • 429 Views
  • 3 replies
  • 2 likes
  • 429 Views
  • 3 replies
  • 2 likes

Equaliser

This apps will be perfect if only there were an equalizer. But there's not and I think it's really a shame !!!So I'm sorry to stop registering and paying if this problem isn't solved quickly.

  • Newbie
  • This apps will be perfect if only there were an equalizer. But there's not and I think it's really a shame !!! So I'm sorry to stop registering and paying if this problem isn't solved quickly.
  • jeremygoh
  • Community Legend
  • 678 Views
  • 3 replies
  • 2 likes
  • Equalizer
  • 678 Views
  • 3 replies
  • 2 likes

Equaliser found for ios spotify

Check out this app I've just found .Soundfocus supports spotify premium.I've used it a few times and it's quite good.Post here if u like it or not.

  • Roadie
  • Check out this app I've just found . Soundfocus supports spotify premium. I've used it a few times and it's quite good. Post here if u like it or not.
  • jeremygoh
  • Community Legend
  • 17355 Views
  • 9 replies
  • 2 likes
  • Equalizer
    Spotify for Apple IPhone
  • 17355 Views
  • 9 replies
  • 2 likes

Equalizer

Maybe is it an idea to put a equalizer in the apps for spotify?

  • Newbie
  • Maybe is it an idea to put a equalizer in the apps for spotify?
  • jeremygoh
  • Community Legend
  • 420 Views
  • 2 replies
  • 1 likes
  • 420 Views
  • 2 replies
  • 1 likes

EQUALIZER

Where is the equalizer? Can we PLEASE have an answer when it is going to get integrated? Starting to get tired of this!

  • Music Fan
  • Where is the equalizer? Can we PLEASE have an answer when it is going to get integrated? Starting to get tired of this!
  • jeremygoh
  • Community Legend
  • 393 Views
  • 1 replies
  • 3 likes
  • 393 Views
  • 1 replies
  • 3 likes

Solved!! Eliminating equalizer in iphone is unacceptable

I do not understand as a basic tool has been removed. Please restore it soon. A real reason to cancel my premium account is the lack of manual EQ on my iphone. Your service is excellent, but this service level should be accompanied by an outstanding ...

  • Newbie
  • I do not understand as a basic tool has been removed. Please restore it soon. A real reason to cancel my premium account is the lack of manual EQ on my iphone. Your service is excellent, but this ser...
  • jeremygoh
  • Community Legend
  • 2431 Views
  • 6 replies
  • 7 likes
  • 2431 Views
  • 6 replies
  • 7 likes

Solved!! Equalizer in the latest update

Before the update with the "new shiny interface" I could gain access to an equaliser embeded in the spotify app for iPhones, but ever since the update I haven't been able to do so, why? Hasit been removed or do i need to swipe the screen in a new sha...

  • Newbie
  • Before the update with the "new shiny interface" I could gain access to an equaliser embeded in the spotify app for iPhones, but ever since the update I haven't been able to do so, why?   H ...
  • jeremygoh
  • Community Legend
  • 12135 Views
  • 18 replies
  • 0 likes
  • 12135 Views
  • 18 replies
  • 0 likes