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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140799 Views

503 replies

108 likes

  • 140799 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98454 Views

19 replies

38 likes

  • 98454 Views
  • 19 replies
  • 38 likes

Sync with i-pad

Hi I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync? The former have done but the i-pad hasn't .. Thanks Sarah

Regular

Hi   I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync?   The former have done but the i-pad hasn't ..   Thanks Sarah 

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

How do you add a avatar?

I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile.. Thanks

Casual Listener

I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile..    Thanks

Graciella

Casual Listener

3498 Views

2 replies

1 likes

  • 3498 Views
  • 2 replies
  • 1 likes

doesnt recognize my ipod

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

Casual Listener

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

MattSuda

Spotify Star

472 Views

3 replies

0 likes

  • 472 Views
  • 3 replies
  • 0 likes

says loading playlist are not showing

under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help

Newbie

under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help  

MattSuda

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Free to Premium on 2nd Device

Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at all. Any suggestions?

Newbie

Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at a...

MattSuda

Spotify Star

483 Views

1 replies

0 likes

devices
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  • 1 replies
  • 0 likes

Offline Music

Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that play list and when I turned back on only some of the songs were...

Newbie

Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that&nb...

jplewin

Newbie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Similar issue

I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a text message while listening to music. I am having thi...

Newbie

I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a tex...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Sort/filter option not there iPod touch

This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390. On my iphone I pull down and see the sort/filter option. On my ipod touch I pull down and nothing happens I see...

Casual Listener

This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390.   On my iphone I pull down and see the sort/filter ...

smess1210

Regular

686 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Multitasking Not Working

So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking were closed. Have tried uninstalling, and changing lan...

Casual Listener

So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking wer...

MattSuda

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Gratis premium

Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS proberen??

Newbie

Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS ...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Free to premium

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

Newbie

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

Shannon_T

Gig Goer

345 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Won't let me play songs on iPhone WITH premium

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able to play anything! I'm livid because I saved this for...

Newbie

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able t...

MattSuda

Spotify Star

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Storage On ios

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

Newbie

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

Amarro

Community Legend

304 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist getting offline whenever I add a new song

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but I am not able to play ANY songs (not even the older...

Casual Listener

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but ...

beecher

Casual Listener

231 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium not working on my Ipad

Hi. I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song. Right now I'm using my MAC and it works just fine again. Why is that? I have u...

Newbie

Hi.   I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song.  Right ...

MattSuda

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Music files on iOS: Do Spotify and Music App create separate copies?

Hello! I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes playlists into Spotify, and have the songs as local files in the ap...

Newbie

Hello!  I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes pl...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Offline sync will not work

Offline synce says more than 3 devices, i only have one! Why wont it sync?

Newbie

Offline synce says more than 3 devices, i only have one! Why wont it sync?

MattSuda

Spotify Star

343 Views

1 replies

1 likes

  • 343 Views
  • 1 replies
  • 1 likes

Can't find friends

When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?

Newbie

When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
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spotify connect issues.

Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use my xperia z1 to controll the Ipad, Spotifys app says the Ipad is...

Newbie

Does anybody know why I can't connect to the desired device without first physically press play on that  device? IE.  Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Can't view song's in friend's 'starred' playlist

Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are listening to!

Newbie

Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes