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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242363 Views

27 replies

5 likes

  • 242363 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125446 Views

119 replies

13 likes

Other
  • 125446 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2998 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307825 Views

62 replies

16 likes

  • 307825 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132091 Views

19 replies

38 likes

  • 132091 Views
  • 19 replies
  • 38 likes

Spotify v2.3.0 / iPhone 4 - what are your experiences?

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4. I would like to hear from you out there who have bee...

Regular

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4.&n...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes

I can't choose the option "select playlists to sync"

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

Casual Listener

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

user-removed

Not applicable

1304 Views

5 replies

0 likes

  • 1304 Views
  • 5 replies
  • 0 likes

Solved!! Syncing iPad to iphone

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them available offline but the arrows remain grey. Please help.

Casual Listener

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them availabl...

Tdennehy

Casual Listener

1460 Views

2 replies

0 likes

  • 1460 Views
  • 2 replies
  • 0 likes

Solved!! The iPhone cannot find albums where the PC version can. It keeps searching and searching forever

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...

Regular

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all   A more detailed description, using numbered steps I search for an artist on my...

ieaarva

Regular

1055 Views

2 replies

0 likes

  • 1055 Views
  • 2 replies
  • 0 likes

Premier not playing.

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

Casual Listener

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

MattSuda

Spotify Star

673 Views

3 replies

0 likes

  • 673 Views
  • 3 replies
  • 0 likes

Local file from computer doesn't work!

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can sync it" but that is what i have done?!! Had this problem for a whil...

Newbie

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work!    The app says that "if you have it on your computer you can ...

MattSuda

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working on iPhone

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app

Casual Listener

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my ph...

user-removed

Not applicable

12075 Views

4 replies

0 likes

Mac
  • 12075 Views
  • 4 replies
  • 0 likes

Solved!! Change of song (last update)

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

Casual Listener

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

MattSuda

Spotify Star

1175 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify v 2.3.0 crashes phone on opening

Device: iPhone 5 (iOS 8.1.3)Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the app crashes immediately and resets my iPhone.I was runnin...

Casual Listener

Device: iPhone 5 (iOS 8.1.3) Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the ap...

MattSuda

Spotify Star

1305 Views

4 replies

2 likes

  • 1305 Views
  • 4 replies
  • 2 likes

Solved!! quality

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

Casual Listener

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

nruffino

Casual Listener

975 Views

5 replies

0 likes

  • 975 Views
  • 5 replies
  • 0 likes

All night the music stop, then start, theen stop, again and again

Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English

Regular

Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! spotify does not play when i leave the app (iOS)

Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone

Newbie

Hi,   when I close the iOS app or switch to another app the music fades out.   I also can not start a song from the "dashboard" (swipe from homebutton up)   this sucks. wha...

Jordi

Community Legend

871 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

.

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Newbie

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Jordi

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Playlists not Loading on iPhone

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...

Newbie

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...

Jordi

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Playing Tracks offline

I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...

Casual Listener

I've just upgraded to Premium from free, well I set-up a new account.  I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...

MattSuda

Spotify Star

1606 Views

5 replies

0 likes

Premium
  • 1606 Views
  • 5 replies
  • 0 likes

Noob here, please help

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

Regular

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

noealvarezzz

Regular

1184 Views

11 replies

0 likes

  • 1184 Views
  • 11 replies
  • 0 likes

How to see playlist from desktop computer on my Iphone 5s

I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...

Newbie

I recently upgraded to an Iphone 5s from Iphone 4.  I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode.  I cannot get my playlist on ...

MattSuda

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Feedback on iOS updates: Facebook posting

It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact that I can't see it on Facebook unless I go on to my own activity...

Newbie

It is rather annoying that every time the app updates it changes my settings to post to Facebook again.   I don't want to bombard my friends with the tons of tracks I listen to, the fact tha...

MattSuda

Spotify Star

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

All Saved Music gone

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST added since the update. Hope y'all can fix this one!

Music Fan

Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST add...

MattSuda

Spotify Star

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

IPhone 5 cutting out under every circumstance

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually open and close the app. Happens with Bluetooth, headph...

Newbie

Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually ope...

airb330

Casual Listener

982 Views

2 replies

0 likes

  • 982 Views
  • 2 replies
  • 0 likes