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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246521 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131680 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3341 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309947 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133599 Views

19 replies

38 likes

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  • 19 replies
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Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

Newbie

Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...

Jordi

Community Legend

1042 Views

1 replies

0 likes

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  • 1 replies
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Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

Newbie

I get An error message which data it's imposible To send to Twitter Help

Jordi

Community Legend

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Newbie

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

Jordi

Community Legend

584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

Casual Listener

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...

MattSuda

Spotify Star

1392 Views

8 replies

0 likes

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  • 8 replies
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Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

Newbie

Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.

jonnymccaig81

Casual Listener

771 Views

1 replies

0 likes

Crash launch ios8 iphone6
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Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

Newbie

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...

MattSuda

Spotify Star

888 Views

1 replies

1 likes

  • 888 Views
  • 1 replies
  • 1 likes

Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

Casual Listener

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...

pollux

Casual Listener

894 Views

2 replies

0 likes

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Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

Newbie

Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...

jrosseau

Casual Listener

1860 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

Regular

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...

aelindholm

Casual Listener

18216 Views

89 replies

0 likes

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  • 89 replies
  • 0 likes

iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

Casual Listener

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...

elenex

Casual Listener

13528 Views

2 replies

0 likes

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Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

Visitor

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

user-removed

Not applicable

2323 Views

2 replies

0 likes

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  • 2 replies
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iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

Newbie

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...

480 Views

0 replies

0 likes

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Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

Casual Listener

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...

MattSuda

Spotify Star

1100 Views

6 replies

0 likes

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  • 6 replies
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Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

Newbie

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

MattSuda

Spotify Star

562 Views

2 replies

0 likes

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  • 2 replies
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Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

Newbie

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

OviiiOne

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Offline

My numbers dind't want to download for offline use please help me

Newbie

My numbers dind't want to download for offline use please help me

OviiiOne

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

I am online but Spotify says otherwise

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! I don't take my computer everywhere, I just want my...

Casual Listener

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! ...

anaeliza_penna

Casual Listener

697 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Shuffling my "Songs" when not connected to wifi

This problem/bug may be unique to me since I imagine not many people use spotify in this way. I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to OFF. I save every single song i like to my music (probably...

Newbie

This problem/bug may be unique to me since I imagine not many people use spotify in this way.  I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to...

kbrooksc

Community Legend

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

Casual Listener

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...

babf69

Casual Listener

1098 Views

5 replies

0 likes

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  • 5 replies
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Integration of Spotify and Mini Connected

Hi there, Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with no reason, the application in the phone freezes, the wheel contro...

Newbie

Hi there,   Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes