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i can't hear music when I'm offline

i can't hear music when I'm offline

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings ( and I search my offline devices it doesn't appear anything .
1 Reply

Hey ninalobinho,


Try logging out and back in to the Spotify app to update the changes on the system. Sometimes doing a clean reinstall takes care of it. If you still can't download a thing, contact the Spotify team here so they can take a look at your account.


If you get an automated message from the system, simply reply back to that email.


I hope this helps,




**Kudos if this helps**

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