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Spotify not working on my iphone 5

Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinstalling it....nothing...I've payed for my subscription over two weeks ago and still haven't been able to use it...wtf? Please help
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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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