Announcements

Help Wizard

Step 1

NEXT STEP

Free trial activated in error

Solved!

Free trial activated in error

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends
Reply

Accepted Solutions
Marked as solution

No, you won't be able to get the 30 day trial if you already have the 7 day trial.

 

I suggest you contact support and tell them it was an accident. They might be able to still give you the 30 day trial. 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

No, you won't be able to get the 30 day trial if you already have the 7 day trial.

 

I suggest you contact support and tell them it was an accident. They might be able to still give you the 30 day trial. 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random