Spotify is not working on iPhone

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Spotify is not working on iPhone

DirectionerShy
Casual Listener
My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app
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Re: Spotify is not working on iPhone

Rock Star 24
Rock Star 24

If anyone is having problems with crashing or the app not opening 

 

I suggest you contact support or @SpotifyCares on Twitter


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
4 Replies

Re: Spotify is not working on iPhone

DirectionerShy
Casual Listener
It's an iPhone too. Since I got the update it doesn't work

Re: Spotify is not working on iPhone

Bsteiner85
Newbie

Same here! since I updated it, the app will act like it is opening and then it stops. It won't even open up. Works on my computer just fine. 

Solution!

Re: Spotify is not working on iPhone

Rock Star 24
Rock Star 24

If anyone is having problems with crashing or the app not opening 

 

I suggest you contact support or @SpotifyCares on Twitter


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify is not working on iPhone

AlphaFoxWarfare
Gig Goer
Mine works fine. On 6 Plus, iOS 8.1.3, and latest Spotify update. My HTC One M8 for Windows doesn't seem to have any issues as well.
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