Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

quality

Solved!

quality

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?
Reply

Accepted Solutions
Marked as solution

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


View solution in original post

5 Replies

 

Try reinstalling Spotify?

 

Also if you want higher quality audio, go into the app settings and change it.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've done that and it still is acting up
Marked as solution

Could you try doing a full reinstallation of the app, including removing your local cache/data files.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


I don't know if I could. It's off an iPhone

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random