Description
My iPhone won't download any playlists over wifi nor celular. The download indicator apear with the spinning wheel and progress bar, but the counter gets stuck on 1 of 2 songs for my 2 song playlist and never changes. Inside the playlist all songs have undownloaded icons, and no song have a download in progress spinning wheel icon.
Originally I had over 5 gigs of downloaded playlists, but as I could not download any adittional playlists or add offline songs to the already downloaded ones I tried reinstalling the app, using the troublesooting steps here:https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/td-p/10...
I also tried doing 2 consecutive hard resets, which I was recomended somewere else on these forums.
As I lost over 5 gigs of offline playlists when I reinstalled the app, and the problems persists, I can rule out both lack of space on my phone, and hitting the maximum allowed amount of offline songs, two other common causes I found in threads here.
Edit:
After som experimenting I have found that if I play a song in a playlist marked for downloading, it gets downloaded, and receive a green downloaded icon in the playlist. However, the counter in the top of the list of playlist does not see the song as downloaded and still says 1 of 2.
If I download all songs in the playlist this way, the counter stays the same, and the playlist still have a gray undownloaded icon in the list of playlists, even though it is completely available offline. I have verified this by playing the songs with the phone in flight mode.
Edit2:
After giving up and going to bed, the problem fixed itself the next day. No idea why.
What I expected to happen
The selected playlists would download
What actually happened
Nothing
My iPad/iPhone model
iPhone 6+ 64gb (around 30gb of free space)
Device’s Operating System
iOS 8.1.2
Is your device jailbroken?
No
Approximately how many playlists do you have?
60-80. no offline playlists on my phone.
My mobile Spotify version
2.2.0.2464
My desktop Spotify version (if applicable)
n/a
My provider and country
Telia, Sweden
My username
captainwolff
Do you have any screenshots you can attach to more clearly explain your issue?
no