Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Offline Problems

Offline Problems

All of a sudden none of my music will synce offline. I've already reinstalled the app and when i switch playlist to offline, there is no response. I payed for premium for this particular perk.

Reply
1 Reply


@thereisrain wrote:

All of a sudden none of my music will synce offline. I've already reinstalled the app and when i switch playlist to offline, there is no response. I payed for premium for this particular perk.


Hey there! 

 

Could you let us know which device and operating system you are using, and also how much free space you have on the device? 

 

 

Suggested posts