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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238393 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119728 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2742 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305775 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131057 Views

19 replies

38 likes

  • 131057 Views
  • 19 replies
  • 38 likes

iTunes cards - premium

So a few months ago I paid for premium with an iTunes card which is great! But I entered my credit card info for a free month but now I want to go back to paying with iTunes cards, how does one do this?

Newbie

So a few months ago I paid for premium with an iTunes card which is great! But I entered my credit card info for a free month but now I want to go back to paying with iTunes cards, how does one do th...

Carina

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

syncing old iPod Nano

I'm on the spotify free trial and have an old iPod Nano, which says it is version 1.l0.2 - it was my daughters and has some of her music transferred illegally to it after it was put in my name. I am being told my iPod needs to be restored, when I try...

Newbie

I'm on the spotify free trial and have an old iPod Nano, which says it is version 1.l0.2 - it was my daughters and has some of her music transferred illegally to it after it was put in my name. &nbsp...

519 Views

0 replies

0 likes

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My spotify won't work

I'm on my iPhone and I'm using the 30 day premium trial and the music was fine until this morning it says it's playing but the music constantly stops when it's off line playing

Newbie

I'm on my iPhone and I'm using the 30 day premium trial and the music was fine until this morning it says it's playing but the music constantly stops when it's off line playing

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Sharing with Spotify users that are not on Facebook won't work on iPhone App

Why I can find and share tracks with Spotify users that are not in Facebook, on my Mac but not with my iPhone App? I used to be able to do this, until a few updates ago. I have almost 1000 tracks in my inbox that a Spotify user friend of mine has sha...

Visitor

Why I can find and share tracks with Spotify users that are not in Facebook, on my Mac but not with my iPhone App? I used to be able to do this, until a few updates ago.    I have almos...

689 Views

0 replies

0 likes

iphone app
sharing
Spotify User
  • 689 Views
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Falla del servicio movil

Falla el servicio de la version movil, cuando las canciones de la playlist estan en modo OFF LINE no se puede ver las portadas del disco en el formato grande o con la pantalla suspendida

Casual Listener

Falla el servicio de la version movil, cuando las canciones de la playlist estan en modo OFF LINE no se puede ver las portadas del disco en el formato grande o con la pantalla suspendida

Katotunik

Casual Listener

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Solved!! Spotify will not sync my playlists ?

In the past week I have noticed that my playlists wont sync with my iPhone, only the local files. Can somebody please help me? I have a premium account.

Casual Listener

In the past week I have noticed that my playlists wont sync with my iPhone, only the local files. Can somebody please help me? I have a premium account.     &...

Slickbrad

Newbie

24203 Views

24 replies

4 likes

  • 24203 Views
  • 24 replies
  • 4 likes

Solved!! Changing playlist title

How do I change the title of a playlist (currently "Starred" to a more specific title on my IPhone 5? Thanks

Casual Listener

How do I change the title of a playlist (currently "Starred" to a more specific title on my IPhone 5?   Thanks

Jordi

Community Legend

2113 Views

3 replies

0 likes

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  • 3 replies
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Devices not recognizing eachother

Hi everyone. I have fairly recently started using Spotify so please forgive my inexperience! I have just found my account is not being recognized on my Yamaha RX V675 amp from all my devices, iPad, iPhone and laptop. I am a premium member and was usi...

Music Fan

Hi everyone. I have fairly recently started using Spotify so please forgive my inexperience! I have just found my account is not being recognized on my Yamaha RX V675 amp from all my devices, iPad, i...

635 Views

0 replies

0 likes

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Problemas con Spotify Premium

Hola, esta mañana mejore a Spotify Premium pero cuando me conecto en el Iphone no me reproduce las canciones. ¿Qué hago? Gracias

Newbie

Hola, esta mañana mejore a Spotify Premium pero cuando me conecto en el Iphone no me reproduce las canciones. ¿Qué hago? Gracias

OviiiOne

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

How can I import my playlists from itunes?

Through the ios app, can I import my songs from itunes? -iPhone 4s -ios 7

Regular

Through the ios app, can I import my songs from itunes?   -iPhone 4s -ios 7

Carina

Community Legend

789 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problems using Shuffle on my IPad

After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat options, shuffle is no longer available. Help?

Visitor

After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat optio...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
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MAJOR PROBLEM

For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the extreme quality setting however my internet is plenty ...

Music Fan

For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the ext...

tsrk30

Music Fan

1856 Views

1 replies

0 likes

I-PAD
streaming
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  • 1 replies
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Solved!! Spotify iOS 1.9.0 bug Cover art

Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours. http://youtu.be/jR05S3Z-2Ho

Casual Listener

  Look at this video, the cover art ain't showing even if I restarted my device and the app.   I do not wish to redownload my offline music again as I downloaded it for hours. &nbsp...

PeterGDresden

Newbie

3048 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPhone 6 issues

DescriptionI upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps1. app download from AppStore worked fine 2. i put in UserName & Password....it just hangs 3. I even cha...

Newbie

Description I upgraded to iphone 6.  downloaded Spotify app.  I can't log-in.......it simply hangs. A more detailed description, using numbered steps 1. app download from AppStore wor...

570 Views

0 replies

0 likes

  • 570 Views
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Playlist and songs not showing up on my iPhone

So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions I'd greatly appreciate it.

Regular

So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions...

emanser

Regular

1759 Views

3 replies

0 likes

  • 1759 Views
  • 3 replies
  • 0 likes

help on vodafone spotify premuim 2 year free

hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there but its now saying i only have the free account and ...

Newbie

hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there...

OviiiOne

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
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offline listening

I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?

Newbie

I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?

Carina

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Does Spotify Iphone app still use data when playing "available offline" playlist if data is on?

I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... My question is different, my available offline seems ...

Casual Listener

I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... ...

MattSuda

Spotify Star

1582 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Radio iphone repeats playlist

So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a point (never sure when it'll happen) where the radio st...

Regular

So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a poin...

Smoak888

Visitor

1350 Views

5 replies

3 likes

  • 1350 Views
  • 5 replies
  • 3 likes

Previously Synced Songs Won't Play On New Device

I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even when I'm online and everything, these songs won't p...

Newbie

I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even ...

Jordi

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes