Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the picture is not there and I'm left with a black backgroun...
Newbie
This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the pictu...
Jordi
Community Legend
481 Views
1 replies
0 likes
I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?
Newbie
I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?
Peter__
Community Legend
381 Views
1 replies
0 likes
Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion. Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air. Spoiler (Highlight to read)Merci de votre collaborationMerci de votre...
Newbie
Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion. Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air. &nb...
Peter__
Community Legend
811 Views
1 replies
0 likes
Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?
Newbie
Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?
OviiiOne
Community Legend
1221 Views
1 replies
0 likes
I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find out that the album art does not appear for offline p...
Newbie
I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find o...
Carina
Community Legend
627 Views
1 replies
1 likes
Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1. Please help, I need to know if it is a software problem or ha...
Casual Listener
Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1....
GustafH
Casual Listener
1773 Views
6 replies
0 likes
Hi All, I couldn't find an exact answer to this so thought i'd try here. I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few months, some of my songs within my playlists (all set to available offline) have becom...
Casual Listener
Hi All, I couldn't find an exact answer to this so thought i'd try here. I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few m...
m84042
Casual Listener
654 Views
2 replies
0 likes
Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.
Newbie
Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.
OviiiOne
Community Legend
720 Views
1 replies
0 likes
Dear, how are you?To make music available offline, the covers are not being displayed.What to do?I have an iPhone with iOS 8.1.1 5c installed.Take this opportunity to attach to Spotify display with this problem.I look forward to your help.Thank you. ...
Newbie
Dear, how are you? To make music available offline, the covers are not being displayed. What to do? I have an iPhone with iOS 8.1.1 5c installed. Take this opportunity to attach to Spotify displa...
Carina
Community Legend
781 Views
1 replies
0 likes
Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the free trial at moment. Shame there is no iPad specific...
Regular
Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the fr...
YonderMAntis355
Newbie
13460 Views
10 replies
1 likes
Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Album and or Artist category, I click on "available o...
Regular
Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Al...
No_Queue_No_Way
Regular
1047 Views
3 replies
0 likes
HiI've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm left not being able to play any of my music
Newbie
Hi I've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm lef...
Carina
Community Legend
599 Views
1 replies
0 likes
Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.
Regular
Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.
DylanKomos
Casual Listener
957 Views
2 replies
0 likes
HOw can I switch off the random button in my iPhone?
Newbie
HOw can I switch off the random button in my iPhone?
Jordi
Community Legend
729 Views
1 replies
0 likes
Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...
Newbie
Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...
Amarro
Community Legend
979 Views
1 replies
0 likes
Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance
Music Fan
Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...
Jordi
Community Legend
734 Views
3 replies
0 likes
Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15
Casual Listener
Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...
andresmixco84
Newbie
939 Views
1 replies
0 likes
Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...
Casual Listener
Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...
Rodrigo
Community Legend
1648 Views
1 replies
0 likes
Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...
Music Fan
Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...
Peter__
Community Legend
442 Views
1 replies
0 likes
The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It says pending, but nothing more. The Playlist on my iPad remai...
Casual Listener
The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It...
Peter__
Community Legend
808 Views
1 replies
0 likes