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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70877 Views
  • 16 replies
  • 37 likes
  • 70877 Views
  • 16 replies
  • 37 likes

An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

  • Newbie
  • I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

  • Visitor
  • Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?
  • user-removed
  • Not applicable
  • 2230 Views
  • 7 replies
  • 1 likes
  • IOS 8.1 App still isn't working
  • 2230 Views
  • 7 replies
  • 1 likes

Bluetooth: Spotify drops and switched to iPod

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...

  • Newbie
  • Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...
  • kbrooksc
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • 670 Views
  • 1 replies
  • 0 likes

Some tracks wont play

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...

  • Newbie
  • My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...
  • MichaelW
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Re: Premium Account

Yes I have, and I don't have spotify for android. I have an iPhone

  • Casual Listener
  • Yes I have, and I don't have spotify for android. I have an iPhone
  • Daniel
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

spotify for ios 5

is there a spotify compatible with ios 5 ipad?please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

  • Newbie
  • is there a spotify compatible with ios 5 ipad? please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.
  • Amarro
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Red exclamation mark next to certain songs; unable to download to offline.

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not save and have a red exclamation point next to them....

  • Newbie
  • I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not ...
  • Missing
  • Newbie
  • 6130 Views
  • 2 replies
  • 0 likes
  • 6130 Views
  • 2 replies
  • 0 likes

Spotify doesn't show me the cover of the offline songs

I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?

  • Casual Listener
  • I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?
  • MattSuda
  • Spotify Star
  • 1343 Views
  • 3 replies
  • 1 likes
  • 1343 Views
  • 3 replies
  • 1 likes

Buzzing loading, or interference?

I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static.I've confirmed that this is the only audio playback app that does this. And, it was working ...

  • Casual Listener
  • I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static. I've confirmed that this is the only...
  • Merik
  • Community Legend
  • 1156 Views
  • 4 replies
  • 0 likes
  • 1156 Views
  • 4 replies
  • 0 likes

Premium not loading

I did a clean reinstall after subscribing to Premium and still have not had access.

  • Casual Listener
  • I did a clean reinstall after subscribing to Premium and still have not had access.
  • Kelseyerinburke
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

"Your music" randomly empities itself

Hello.This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a song then go to change it and all my songs will be gone. ...

  • Newbie
  • Hello. This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a son...
  • SolidSnake35
  • Music Fan
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Spotify app won't open

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

  • Casual Listener
  • Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.
  • Plerjazz
  • Casual Listener
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Spotify iPad app upgrade: What happened to "Top Tracks"?

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc. I could only do this on Spotify for iPad, and now this feature apparently has completely disappeared in the newest update that happened a few d...

  • Regular
  • I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc.  I could only do this on Spotify for iPad, and now this feature apparently has complete...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

iPhone doesn't show all playlists

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

  • Newbie
  • I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Shuffle Play doesn't work

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm connected to wifi and I don't have offline mode turned o...

  • Casual Listener
  • I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm conne...
  • richyy
  • Casual Listener
  • 750 Views
  • 2 replies
  • 0 likes
  • 750 Views
  • 2 replies
  • 0 likes

Pause/play button greyed out on iPad when playing local files at iPhone

Hi! When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says, when my iPhone 4 (connected to a dock stereo) plays music I am not able to ...

  • Music Fan
  • Hi!   When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says...
  • 1242 Views
  • 0 replies
  • 0 likes
  • 1242 Views
  • 0 replies
  • 0 likes

Missing Album Art in Airplane Mode or Offline

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occurs when I am not in airplane mode but have very lim...

  • Casual Listener
  • I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occu...
  • CodeEvo
  • Music Fan
  • 1621 Views
  • 8 replies
  • 0 likes
  • 1621 Views
  • 8 replies
  • 0 likes

Tom Tom causes intermittent pausing and stopping of playback with Spotify.

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent updates of Spotify and Tom Tom.

  • Regular
  • iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent...
  • 511 Views
  • 0 replies
  • 0 likes
  • 511 Views
  • 0 replies
  • 0 likes

Solved!! Unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it.

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked from Radio" does not increase by one, and I can't find it ...

  • Casual Listener
  • I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked ...
  • ls3music
  • Casual Listener
  • 1662 Views
  • 4 replies
  • 0 likes
  • like from radio
  • 1662 Views
  • 4 replies
  • 0 likes