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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43811 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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su IPhone con account Premium funziona solo in modalità SHUFFLE!

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

Newbie

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

MichaelW

Community Legend

545 Views

1 replies

0 likes

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Iphone 6 PLUS, NO picture display

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is a bug or needs to be fixed. The picture of the albu...

Newbie

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is ...

Shubsk

Newbie

1020 Views

2 replies

0 likes

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Maps an spotify issue

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing the music offline. What could cause this and how can ...

Casual Listener

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing th...

Matty1995

Casual Listener

816 Views

2 replies

0 likes

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Sonos often says "Connection to Spotify was lost"

I use Sonos to access my premium Spoitify account. I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with multiple track jumps on restart. I check the bandwidth and while...

Visitor

I use Sonos to access my premium Spoitify account.  I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with  m...

Peter__

Community Legend

903 Views

1 replies

0 likes

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Solved!! Spotify connect controling unknown device not on network

I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (across thee separate wireless networks, including one...

Casual Listener

I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (ac...

a2597

Casual Listener

1481 Views

2 replies

0 likes

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Some songs won't play

I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't play, doesn't matter if im connected to wi-fi or use m...

Casual Listener

I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't pla...

Malinsteph

Casual Listener

683 Views

2 replies

0 likes

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CUENTA UNLIMITED

HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con la tablet, sino teneindo publicidada aunque estoy pa...

Newbie

HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con...

Peter__

Community Legend

432 Views

1 replies

0 likes

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Solved!! I have a huge problem!!! PLEASE HELP ME!!!!

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opened spotify to go to my account settings to add the 1...

Casual Listener

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opene...

Spotifyfreak11

Casual Listener

605 Views

2 replies

0 likes

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Artists & Albums vanished on iPhone but not on iPad??

I wondere if anyone can help or had the same issue?I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but playlists were still there.I went onto the iPad but they ar...

Newbie

I wondere if anyone can help or had the same issue? I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but play...

RunsMountains

Newbie

1484 Views

9 replies

0 likes

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Solved!! On demand

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

Newbie

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

MattSuda

Spotify Star

771 Views

2 replies

0 likes

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Solved!! No cover art showing

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

Newbie

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

MattSuda

Spotify Star

625 Views

1 replies

0 likes

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iOS 8.1.1 iPhone 5s Music fades out when I switch screens or it goes to sleep

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whenever I move away from the Spotify screen. I have a...

Visitor

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whe...

user-removed

Not applicable

1477 Views

3 replies

0 likes

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Solved!! I'm so afraid....

I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify will erase all my Itunes songs that I have on my IM...

Casual Listener

I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify ...

MattSuda

Spotify Star

1656 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local tracks sync but won't play on iPhone 6 :-( Why?

Hello. I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my playlists, that are synced from my local music collection (and managed vi...

Regular

Hello.   I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my pl...

DanG1580

Casual Listener

5428 Views

4 replies

1 likes

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New iPhone issues

I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of these playlists ended up having offline tracks that I h...

Casual Listener

I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of thes...

wheli1539

Casual Listener

1024 Views

2 replies

0 likes

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Playlist not working.

I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"

Newbie

I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"

OviiiOne

Community Legend

373 Views

1 replies

0 likes

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help appreciated

Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to the ipod? Can anybody help please? Thanks Sanjiv

Casual Listener

Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to...

Amarro

Community Legend

573 Views

3 replies

0 likes

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How to stop Spotify from automatically syncing with my iPod

Hey there, my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. I own an iPod Nano which I sync with iTunes and I'm using Spotify...

Newbie

Hey there,   my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. &...

milakraichete

Newbie

1516 Views

1 replies

1 likes

  • 1516 Views
  • 1 replies
  • 1 likes

I can't find the PREMIUM button for the 2.0 version for IOS

My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).

Newbie

My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).

MichaelW

Community Legend

1420 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline Mode - Disk Space

I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up? Thanks.

Newbie

I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up?   ...

MattSuda

Spotify Star

2742 Views

1 replies

0 likes

  • 2742 Views
  • 1 replies
  • 0 likes